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    Fairfield Inn & Suites Ithaca

    3.2 (38 reviews)
    ModerateHotels
    Open Open 24 hours

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    Kristen H.

    Nice amenities but it has seen better days... In need of a little sprucing up. Covid protocols seem to be in place... Some issues with the room included inability to control the temperature .. It was rather chilly when we arrived and even though we increased the temperature on the wall thermostat it never got warm in the room. Fortunately we had a blanket in the car that we brought in so that we would be warm enough to sleep. Three very thin blankets/sheets were the only bed covering. While they provide a nice shampoo,conditioner & body wash in the shower and larger size containers our conditioner was empty. Kind of a bummer to realize that once you've already started the shower. Also it was impossible to turn the shower on without getting wet Shower floor is a bit slippery when soap is on it We didn't say anything to the front desk as we did not want people in the room fiddling with the thermostat due to Covid

    We booked a room here on 4/19/24 as we were attending the open house at Ithaca College the next morning. There are several hotels in the area but this was the only one where we could find availability. Evidently they were aware of this and put a price gauging plan into place. My son and I stayed in a regular room, king bed, no frills for $470 for ONE night. I have stayed in NYC on a Friday night for half that cost! The hotel itself is completely average and in desperate need of a face lift. As we had no other choice we got stuck paying this ludicrous amount for an average hotel in the middle of a small town in NY State. The view from our room proved even more dismal (pictures attached). I'll refrain from even commenting on pooling, dirty water on roofs. Would absolutely NEVER stay at a Fairfield Inn again. In these trying times where everyone is living paycheck to paycheck and trying to feed their families, this business saw an opportunity to take advantage of guests and milk as much out of them as they could... and that's exactly what they did. Honestly a disgrace and a total waste or our hard earned money.

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    12 years ago

    Another clean hotel to add to the "return list". Friendly service too.

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    9 years ago

    Slept beautifully! The beds are wonderful! Very clean hotel! Pleasant and informative staff! We will be back for sure!

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    Another clean hotel to add to the "return list".

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    Canopy by Hilton Ithaca Downtown - Guest room

    Canopy by Hilton Ithaca Downtown

    (38 reviews)

    So many good things about this place, but a few negatives that slightly marred the experience…read more First, the areas for improvement: 1.) none of the USB ports at the bedside tables worked. None of the four. It's a mild inconvenience, to be sure, but having to plug everything up on the opposite side of the room was a pain. 2.) my shower wasn't clean. It's a lovely big shower with a little ledge inside for sitting/shaving, but mine had crusted soap (I guess?) from a previous and stuck to the ledge, there was hair in the shower, and shampoo (I guess) on the walls. Neither the hair, nor the old shampoo were mine. 3.) I could have sworn I selected the option for breakfast being included. I paid $250 for the room. Turns out I was mistaken and had to pay for my breakfast. In the grand scheme of things not the worst thing in the world, but when you're paying $250 a night breakfast shouldn't be an additional charge. This is a Canopy property, so of course the decor is stunning. There's a lovely fireplace in the lobby, and from the light fixtures to the artfully displayed knick-knacks all over the property, this place reads luxury. A few good things: 1.) the employees. There's an airport shuttle from Ithaca, and when the manager, Charis, came to get me he was incredibly kind. He took my bag to the hotel and dropped me at a local restaurant so I could enjoy happy hour oysters, AND he came back an hour later to pick me up. SO kind. Sam in the restaurant made breakfast a delight. She moved quickly and pays attention to guest needs. Great response time and knowledgeable about the menu. 2.) there's a free shuttle for local stops near the hotel. This is honestly the reason I chose this location as opposed to any other, and this free shuttle availability saved me at least $100 on Ubers during my day/night in town. They really don't mind running you here and there, and it's a wonderful little treat. 3.) breakfast is great. I was torn between the Eggs Benedict or the Lox, and at Sam's recommendation I opted for the Eggs Benedict. GREAT choice. The hollandaise is delicious, the bacon is crispy, and the English muffin is perfectly toasted. Poached eggs are an art form as far as I'm concerned, and these are beautifully done. The breakfast menu here in general looks great, and if this dish is any indication, you likely can't go wrong. 4.) they're actively working to reduce plastics at this location. I love that there are glass bottles in the room that you can fill with ice and filtered water on every floor. Talk about intentional. Kudos on this front. 5.) getting a late check out was easy. 6.) the location is ideal for exploring the Commons, a pedestrian block of little places that's crawling with college kids. It's easy to walk to a local bar and have a quick drink, but be careful where you go...I went to the Chantillery (or some such nonsense), and they absolutely scammed me on the one drink I ordered. The good things about this place far out number the negative, but for $250 a night, this should be a 5-star experience. Even though the hotel fell short in a few ways, the people here would encourage me to come back. I'd just ask housekeeping to go over the room once more before I checked in.

    I had an extremely unpleasant experience at the Canopy by Hilton that I feel others should be aware…read moreof. I briefly pulled into the parking lot to get my belongings, and instead of being treated with basic courtesy, I was confronted by a staff member who spoke to me in a threatening and aggressive manner. It was completely unprofessional and honestly shocking for a hotel that presents itself as upscale. On top of that, the parking situation is absolutely terrible. The layout is confusing, spaces are limited, and it feels very poorly managed. Even if you are a guest, it doesn't seem like there's any effort to make parking convenient or stress-free. Between the hostile interaction and the frustrating parking setup, I would not recommend staying here. There are plenty of other hotels that treat people with respect and don't make something as simple as parking a headache.

    Fairfield Inn & Suites Ithaca - hotels - Updated May 2026

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