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    Canopy by Hilton Ithaca Downtown

    2.9 (38 reviews)
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    A small black and tan dog is resting in a soft, cushioned pet bed with a yellow and white geometric pattern. The dog is lying on its side, with its head turned towards the camera, and is surrounded by colorful toys, including a pink rope and a polka-dotted plush toy. The bed is placed on a textured blanket with multicolored dots, and part of a gray sofa and a side table are visible in the background.
    Brian S.

    This hotel was awesome. Really great location and I have nothing negative to say about the staff, room, or hotel at all. Came with a dog who was pampered to the nines. She had a bed in the room with a toy and treats. It was so nice to come "home" there at night knowing we were well taken care of.

    Canopy hotel for me in Ithaca - The photo captures the entrance of a Canopy hotel, featuring glass double doors with accessibility stickers, a black awning with embedded lights, and a large orange 'Canopy' sign mounted on the building facade. The building has a brick exterior with windows above, and the scene includes reflections of trees and power lines in the glass doors.
    Carol T.

    Canopy by Hilton Ithaca has a wonderful restaurant on the ground floor. When they are fully open they also have tea and desserts. They are only open to people staying at the hotel during COVID-19. I hope they will open again. They have a bar and a library of great books to look at during your stay. Very modern and chic. Hotel is one of the newer places in Ithaca,N.Y. Food is moderately priced.

    Emily W.

    Stayed in this hotel for a few days in October, so, during the pandemic. This hotel is in a great location right in downtown Ithica. Tons of food options and cute shops around. It's a very walkable location. The hotel doesn't offer onsite parking but there is a lot about a block and a half away. Valet parking is normally offered there but not right now. Parking wasn't too bad, about 10 bucks a night. No in and out. This hotel is Hilton's take on a boutique hotel. The lobby feels more artsy than a typical Hilton. Ample seating, fireplaces, tables and artwork can be found in the lobby. The hotel also offers complimentary bike rentals for guests. Another nice addition to this hotel is a second floor patio/deck with seating for guests. It's a nice spot to sit outside and enjoy a takeout meal. The room I had was pretty decent. Clean, modern furniture, and high quality toiletries. The bed was comfy and TV was up to my boyfriend's standards! The only thing I didn't love was the bathroom door, which was a sliding farm door. It didn't actually close completely. I was with my boyfriend so it didn't really matter but just something to consider. I suspect it's the case with all of the rooms and not just the one I had, due to the style of the door. Hotel staff were friendly and accommodating. I would stay here again!

    Half inch gap between shower door and the ground - The photo depicts beige, textured tiles on a wall and floor, with a small gap between the bottom of a transparent door or panel and the tiled surface. The setting appears to be an indoor space such as a bathroom or kitchen, with water droplets visible on the transparent surface.

    All together I'd say that my stay at Canopy felt like death by a thousand cuts. Nothing major major wrong, but lots of small and tedious issues that made me uncomfortable or otherwise left feeling like things weren't well thought out. For the cost of the one night stay ($275 for my single bed when it was all said and done) I can't possibly recommend it. The front desk staff was nice and helpful. I didn't have a reservation, and they hooked me up with a room and I think even gave me an upgrade of some kind. They communicated how the room key worked the elevator and that while a real-meal-breakfast wasn't complimentary, there was a complementary light cold breakfast that gets delivered to your door. Positive highlights of the room - the bed was comfortable and clean, AC worked well and was responsive to button presses, and the design of the room looked pretty cool. The shower was disappointing. There's a half inch gap between the shower door and the floor such that it spills water everywhere. The bathroom light turns off automatically after about 10-15 minutes of showering. The soaps are refillable dispensers bolted to the wall, which would be great except the body wash dispenser was completely empty. Topping it off was the colonies of black mold forming in the grout. Complimentary light breakfast is, per what it says on the bag; fruit, a yogurt and some juice, requested by filling out how many people need food and what time on a brown paper bag in the room and hanging it outside your door. There was no pen in my room to fill it out, so I hung the bag unmarked on my door. The bag got picked up and delivered, and I received 2x5.5oz cans of apple juice, an orange, and a banana. WiFi was a hassle to set up, and after about 5 minutes of filling out forms and getting errors for "too many redirects", I went downstairs for dinner and halfway into the meal my phone spontaneously connected to the internet. As for the restaurant, the service at dinner was unimpressive. I sat myself down to become the second seated table in the place. After ~7-8 minutes I lost faith that it was actually seat yourself dining so I got up to ask the server for a menu myself (I'm honestly still not sure whether it's seat yourself dining, I didn't see a host or sign and nobody met my eyes). The burger was well seasoned and you could taste the truffle aioli, though it was dry and homogeneously grey (no pink at all) despite ordering medium rare. The fries were delicious and crispy, and had an old fashioned that was really good. All together, I was able to get a room at the last minute when I needed one, but for a pretty decent chunk of change I would expect the attention to detail to be there, and I wouldn't come back.

    Nespresso YES

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    2 years ago

    So... the hotel itself is great and the beds are comfy... but the parking is a block away. Was not expecting to haul my bags that far

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    Review Highlights - Canopy by Hilton Ithaca Downtown

    Clean, spacious rooms, nice lobby, great location.

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    Canopy by Hilton Ithaca Downtown - hotels - Updated May 2026

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