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    Holiday Inn Express & Suites Ithaca

    3.8 (43 reviews)
    Open Open 24 hours

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    Charlynn R.

    Holiday Inns are pretty basic and decent hotels. This one looks and feels newer. Pretty clean and updated. The room was nice. They are taking some safety measures for the pandemic. I noticed note pads, pens, even bible missing from the room. Understandable. It did make signing the checkout paperwork difficult without a provided pen but thankfully I had one on me. They are still doing a free breakfast but you need to write your order out and they serve it to you. They also had some individually wrapped cookies out in the lobby still which was a nice touch as well. No complaints!

    pool :)
    Rita L.

    loved staying at this hotel! super comfy and clean, friendly staff and the pool was usually empty. Great option to consider if you're going to the state parks near by :)

    Aerik V.

    I had a fine stay with my wife at this hotel while we attended the Veterinarian Conference at Cornell University... The staff were friendly, the building was clean and the room spacious and the breakfast was free. Would recommend...

    CeeCee Y.

    I AM TICKED OFF!! Yesterday, I had a maid service come in to clean the room and switch out the sheets. Now first of all, I rarely allow maids into my room when I'm staying at a hotel. I usually take care of everything that needs to be done. Last night, I went to slip these sandals on, so I could run down to the front desk to pick up my food delivery. I only found one of them in my room. I had worn them here. I wore two different pairs of heels out on both of mine and Tim's outings. I searched the room completely, the other sandal is no where to be found. So, I reported it to the front desk last night. The ladies were very gracious and said they'd contact the maids. This morning, I called the front desk to follow up on it. DO YOU KNOW HOW THE MAN RESPONDED TO ME, RIGHT AT THE BEGINNING OF MY QUESTION????? He didn't even let me finish my question when he started mocking me! "What was it a Louis Vuitton...?" I responded don't mock me, this is very inappropriate. He tried saying that I was implying that the maid stole it. Which I was not. He continued to belittle me. I asked to speak to a manager. He claims to be the GM. I asked him how old he is, because he was behaving very unprofessional. I had suggested to the ladies last night, that it could have been scooped up with the sheets, by accident. Honestly, if someone was going to steal something like this, they would take both of them. This man is in for some trouble from me, after I shower and get myself together.

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    4 years ago

    Friendly service, room was clean and very up to date. Definitely recommended and would be happy to stay at again.

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    Ask the Community - Holiday Inn Express & Suites Ithaca

    Review Highlights - Holiday Inn Express & Suites Ithaca

    Perfect hotel for our needs for a comfortable, safe place to stay while in town for a swim meet at Ithaca College.

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    Canopy by Hilton Ithaca Downtown - Guest room

    Canopy by Hilton Ithaca Downtown

    (38 reviews)

    So many good things about this place, but a few negatives that slightly marred the experience…read more First, the areas for improvement: 1.) none of the USB ports at the bedside tables worked. None of the four. It's a mild inconvenience, to be sure, but having to plug everything up on the opposite side of the room was a pain. 2.) my shower wasn't clean. It's a lovely big shower with a little ledge inside for sitting/shaving, but mine had crusted soap (I guess?) from a previous and stuck to the ledge, there was hair in the shower, and shampoo (I guess) on the walls. Neither the hair, nor the old shampoo were mine. 3.) I could have sworn I selected the option for breakfast being included. I paid $250 for the room. Turns out I was mistaken and had to pay for my breakfast. In the grand scheme of things not the worst thing in the world, but when you're paying $250 a night breakfast shouldn't be an additional charge. This is a Canopy property, so of course the decor is stunning. There's a lovely fireplace in the lobby, and from the light fixtures to the artfully displayed knick-knacks all over the property, this place reads luxury. A few good things: 1.) the employees. There's an airport shuttle from Ithaca, and when the manager, Charis, came to get me he was incredibly kind. He took my bag to the hotel and dropped me at a local restaurant so I could enjoy happy hour oysters, AND he came back an hour later to pick me up. SO kind. Sam in the restaurant made breakfast a delight. She moved quickly and pays attention to guest needs. Great response time and knowledgeable about the menu. 2.) there's a free shuttle for local stops near the hotel. This is honestly the reason I chose this location as opposed to any other, and this free shuttle availability saved me at least $100 on Ubers during my day/night in town. They really don't mind running you here and there, and it's a wonderful little treat. 3.) breakfast is great. I was torn between the Eggs Benedict or the Lox, and at Sam's recommendation I opted for the Eggs Benedict. GREAT choice. The hollandaise is delicious, the bacon is crispy, and the English muffin is perfectly toasted. Poached eggs are an art form as far as I'm concerned, and these are beautifully done. The breakfast menu here in general looks great, and if this dish is any indication, you likely can't go wrong. 4.) they're actively working to reduce plastics at this location. I love that there are glass bottles in the room that you can fill with ice and filtered water on every floor. Talk about intentional. Kudos on this front. 5.) getting a late check out was easy. 6.) the location is ideal for exploring the Commons, a pedestrian block of little places that's crawling with college kids. It's easy to walk to a local bar and have a quick drink, but be careful where you go...I went to the Chantillery (or some such nonsense), and they absolutely scammed me on the one drink I ordered. The good things about this place far out number the negative, but for $250 a night, this should be a 5-star experience. Even though the hotel fell short in a few ways, the people here would encourage me to come back. I'd just ask housekeeping to go over the room once more before I checked in.

    I had an extremely unpleasant experience at the Canopy by Hilton that I feel others should be aware…read moreof. I briefly pulled into the parking lot to get my belongings, and instead of being treated with basic courtesy, I was confronted by a staff member who spoke to me in a threatening and aggressive manner. It was completely unprofessional and honestly shocking for a hotel that presents itself as upscale. On top of that, the parking situation is absolutely terrible. The layout is confusing, spaces are limited, and it feels very poorly managed. Even if you are a guest, it doesn't seem like there's any effort to make parking convenient or stress-free. Between the hostile interaction and the frustrating parking setup, I would not recommend staying here. There are plenty of other hotels that treat people with respect and don't make something as simple as parking a headache.

    Holiday Inn Express & Suites Ithaca - hotels - Updated May 2026

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