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    Hilton Garden Inn Ithaca

    3.9 (75 reviews)
    ModerateHotels
    Open Open 24 hours

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    Frank W.

    We stayed 2 nights and were very happy with our choice of lodging since the room was good size and nicely appointed. The location is ideal since it is but a block away from the Commons. In-house dining options are currently limited to a pricey and not well attended breakfast buffet. We felt we were better off walking to the commons where the options for breakfast, lunch and dinner are numerous and diverse. The hotel staff proved to be uniformly pleasant and informative. There are free newspapers at the front desk plus coffee in the morning and ice water later in the day. Some have voiced displeasure with the offsite parking situation, but we found it easy to access the lot from a side entrance and there is an unattended side exit for the Inn's guests that empties onto Seneca Street.

    Helen H.

    I had a fabulous stay here. The location was within walking distance to many restaurants and shops. Cornell University is about a a 30 minute uphill walk. The hotel is very clean and staff are spectacular! I really enjoyed room 834 with the grand view, pink walls, modern decor, and storage. The room was spacious and the heating/cooling was quiet. I couldn't hear anyone talking through the walls. It was overall a great experience. The hotel's lighting adjusts to the time of day. The gym was a good size and the breakfast powerful was absolutely delicious.

    Unloading zone
    Steve K.

    Absolutely fantastic. Ann and Dwayne were extremely pleasant, and the stay has been excellent. The check in process was smooth, and everything was clearly explained upon arrival. They had a room ready for us an hour early, and great suggestions for the area on top of the booklet they had for us. The facility itself is excellent. Extremely clean. Not "covid" clean, I mean genuinely clean and cared for. Dare I say, without fault. I don't understand why such an establishment has such a low cost. The pool looked nice, but by the evening there were several towels sitting around. The fitness center is nicer, and has a better variety of equipment, than my local planet fitness. If I had to point out something lacking, it would be that the business area is just a computer in the lobby with a printer. Honestly, what else is needed than the ability to print? The night clerk at the desk wasn't very friendly or interested in saying much at all, but the staff in the daytime was great. If the valet had top hats, I'd say it was on par with the Ritz-Carlton.

    Avoid at all costs and save yourself $7.50! Lol

    Very friendly employees, clean and comfortable beds. Rooms are new and room colors are fresh amd relaxing. The minus 1 star is for the dessert available at the little self served market in the lobby. Don't not buy the $7.50 Sugar& Slice cake cup. I don't know how one can make a cake with buttercream , sugar etc, so tasteless and lacking texture. One of the worse desserts I've had in a long time . See pic below lol

    Bill T.

    Great place to stay in Ithaca! Friendly staff at the front desk who are very helpful and informative. There was always coffee and lemon water available in the lobby which was super refreshing on hot days! Room was comfortable and clean. Didn't use the gym or pool but those areas were also well kept. Didn't use the "grill" for breakfast because there are so many good options in Ithaca but did get a cup of coffee there from a nice guy named Scott (they were out up front and the helpful front desk person said I could get a cup in the grill) Parking is free in the garage across the street. Location is great...right by The Commons so there is plenty to eat and drink nearby. Also, it was only about a mile to Ithaca Falls and I loved wandering the streets downtown to look at all the beautiful Victorian style houses. I'm a fan of Hilton Garden Inns in general, but this one in particular.

    View from the 7th floor

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    7 months ago

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    2 years ago

    I don't understand why so much good reviews here! Customer service needs to improve...No housekeeper service

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    3 years ago

    Yes my friend stays here every time she visits from California. It's clean, quiet and fresh, she says

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    5 years ago

    Great location right downtown. COVID protocols were superb. Very clean with gorgeous views of the city

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    4 years ago

    Very nice and clean only issue is the shower isn't not very warm they will need to get that fix but overall a great stay

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    Ask the Community - Hilton Garden Inn Ithaca

    Review Highlights - Hilton Garden Inn Ithaca

    My family and I had a wonderful stay at this hotel while during a college visit to Cornell!

    Mentioned in 9 reviews

    Read more highlights

    Canopy by Hilton Ithaca Downtown - Guest room

    Canopy by Hilton Ithaca Downtown

    (38 reviews)

    So many good things about this place, but a few negatives that slightly marred the experience…read more First, the areas for improvement: 1.) none of the USB ports at the bedside tables worked. None of the four. It's a mild inconvenience, to be sure, but having to plug everything up on the opposite side of the room was a pain. 2.) my shower wasn't clean. It's a lovely big shower with a little ledge inside for sitting/shaving, but mine had crusted soap (I guess?) from a previous and stuck to the ledge, there was hair in the shower, and shampoo (I guess) on the walls. Neither the hair, nor the old shampoo were mine. 3.) I could have sworn I selected the option for breakfast being included. I paid $250 for the room. Turns out I was mistaken and had to pay for my breakfast. In the grand scheme of things not the worst thing in the world, but when you're paying $250 a night breakfast shouldn't be an additional charge. This is a Canopy property, so of course the decor is stunning. There's a lovely fireplace in the lobby, and from the light fixtures to the artfully displayed knick-knacks all over the property, this place reads luxury. A few good things: 1.) the employees. There's an airport shuttle from Ithaca, and when the manager, Charis, came to get me he was incredibly kind. He took my bag to the hotel and dropped me at a local restaurant so I could enjoy happy hour oysters, AND he came back an hour later to pick me up. SO kind. Sam in the restaurant made breakfast a delight. She moved quickly and pays attention to guest needs. Great response time and knowledgeable about the menu. 2.) there's a free shuttle for local stops near the hotel. This is honestly the reason I chose this location as opposed to any other, and this free shuttle availability saved me at least $100 on Ubers during my day/night in town. They really don't mind running you here and there, and it's a wonderful little treat. 3.) breakfast is great. I was torn between the Eggs Benedict or the Lox, and at Sam's recommendation I opted for the Eggs Benedict. GREAT choice. The hollandaise is delicious, the bacon is crispy, and the English muffin is perfectly toasted. Poached eggs are an art form as far as I'm concerned, and these are beautifully done. The breakfast menu here in general looks great, and if this dish is any indication, you likely can't go wrong. 4.) they're actively working to reduce plastics at this location. I love that there are glass bottles in the room that you can fill with ice and filtered water on every floor. Talk about intentional. Kudos on this front. 5.) getting a late check out was easy. 6.) the location is ideal for exploring the Commons, a pedestrian block of little places that's crawling with college kids. It's easy to walk to a local bar and have a quick drink, but be careful where you go...I went to the Chantillery (or some such nonsense), and they absolutely scammed me on the one drink I ordered. The good things about this place far out number the negative, but for $250 a night, this should be a 5-star experience. Even though the hotel fell short in a few ways, the people here would encourage me to come back. I'd just ask housekeeping to go over the room once more before I checked in.

    I had an extremely unpleasant experience at the Canopy by Hilton that I feel others should be aware…read moreof. I briefly pulled into the parking lot to get my belongings, and instead of being treated with basic courtesy, I was confronted by a staff member who spoke to me in a threatening and aggressive manner. It was completely unprofessional and honestly shocking for a hotel that presents itself as upscale. On top of that, the parking situation is absolutely terrible. The layout is confusing, spaces are limited, and it feels very poorly managed. Even if you are a guest, it doesn't seem like there's any effort to make parking convenient or stress-free. Between the hostile interaction and the frustrating parking setup, I would not recommend staying here. There are plenty of other hotels that treat people with respect and don't make something as simple as parking a headache.

    Hilton Garden Inn Ithaca - hotels - Updated May 2026

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