I've been reluctant to use chemicals in the house and have been losing the battle first with ants, and then later with pantry moths and some mysterious bugs in the bedroom. Scott came out over the summer and used an organic spray to kill the ants and it was a total success. No ants for months! Very happy. Next, I found some bugs in the bedroom and was mortified they could be bed bugs. Matt came today and assured me they were not bed bugs but rather ordinary carpet moths. I was impressed with how knowledgeable he was and how thorough he was with the process. He moved the bed and nightstands away from the wall and really got to the source. I've been trying to find the 'smoking gun' in the pantry for months and could never find the nest. In an instant Matt found the source which was an unlikely place in the metal joints of the shelving. Somehow they weren't living in a food source. Anyway, I am confident the problem insects are gone! Very happy with Facility Pest Control. Thanks team! read more

Very fair pricing as I called them out for gopher issues --they did the job they were honest with their pricing and they had professional and responsive staff. And they solves the gopher issue! read more

I had a pest infestation in my home, and contacted Facility Pest Control. The owner Sam showed up exactly at the time he scheduled me and not only fixed the problem but went above with explaining the process and how the pests may have entered the home. I highly recommend these guys for their expertise and performance and will call them back for any future pest problems. Thanks to Sam and his team for getting us handled! read more

These guys are the best! Recently we cleared the hill around our property and apparently displaced some mice, who decided to take up residence our garage instead. I called Sam and explained the problem. He sent Dan out, who made a thorough inspection of our garage, property and house, set traps and gave me his cell phone number in case I had a problem in between service calls. I did call him and he responded immediately. Another thing I like is that they don't try to sell you on other services. I'm the one who brought up the possibility of monthly service, which we're now doing. This is a family business and they run it right: responsive, knowledgable, professional, and the price is right, too! read more

These guys may be good but their termite guy, Ed, is shockingly rude and has zero customer service. I made an appointment for 11 for a property I own with a tenant. I drive to the property and am waiting with the tenant but nobody came. 15 minutes or so later I called Ed to see where he was and he said that he never makes appointments for the exact hour and that he had said between 11 and 12. Although I didn't remember that, since I had calendared it while he was on the phone at the time I made the appointment, I didn't think much of it. So I said, I must have misunderstood but that's ok. When did he think he would be arriving? Was it pretty soon or more toward 12, since I had to be somewhere at 12 and needed to reschedule the second appointment if Ed was coming around 12. He tells me, "I said, between 11 and 12 and that's what I'm telling you again. Between 11 and 12." I again explained that I understood what he is saying but that he was on the phone and obviously in the car driving. Was he driving to my home or did he have another stop first? Just so I can gauge. His response? "I said between 11 and 12 and it's still between 11 and 12 and that's all I can tell you!" At this point it was obvious he was being difficult purely for the sake of being difficult. How hard is to say, "I have another appointment first," or to say "I'm on X boulevard now driving to you?" This guy is in the service industry after all. Why would you go out of your way to be difficult for no apparent reason? Thinking that he must not have understood what I was asking because what conceivable reason on earth could cause him not to answer the question, I repeated that I had a 12 appointment elsewhere and needed to move it if he was arriving closer to 12 and can he give me an estimate of whether it'll be closer to 12 or not. His response: "My estimate is that it'll be between 11 and 12." I hung up knowing this guy is obviously being, in my opinion, a jerk for no reason other than to be a complete jerk. As it turns out, when he was refusing to tell me where he was, he was driving to my house. But for some unknown reason, could not be bothered to tell me that. He walks up and says, "You must be the impatient woman." I looked at him confused and said, "how hard would it be for you to tell me you're on your way?. Why make it so difficult?" His response? "I said between 11 and 12 and I was right." Seeing the incredulous looks on my face and the face of my tenant, he said, "I'm obviously wasting my time," and stomped off screaming that I must be crazy. Yes, I'm the crazy one in this scenario! If you need termite control, think twice before calling this guy. He goes out of his way to be difficult for no apparent reason whatsoever. If that's how he handles a simple question like "are you on your way," imagine how he'll handle more complex ones! read more

Awesome company. Family owned and operated! Just what I was looking for!

After dealing with ants for a week, I decided it was time to bring in a professional. I found Facility Pest Control on Yelp and with their great reviews, I called. I was thrilled that Sam could send someone out quickly. Wilbur was our technician. He was polite and easy to deal with. We don't have ants anymore and we got a discount for being a customer from Yelp! read more

Great customer service. Very PROFESIONAL. On time. Very helpful. I highly recommend to anyone who has a pest problem! read more

BED BUGS!!! I called and spoke to Sam to ask about their pricing which was a huge issue in my case. As they were very reasonable and Sam was so understanding, I chose to use them over some other companies. They were quick to respond and and very professional. They were able to schedule me the next day. Matthew showed up promptly and was very clear about our instructions. He worked quickly and thoroughly. I couldn't be more pleased!!! They eradicated the problem after the first visit, but a second visit was scheduled just to be sure. We are now 3 1/2 months pest free. I can finally get a good night's rest thanks to Facility. They're the best! read more

Facility Pest Control saved the day! I used them over 2 years ago when we had just moved in. They eliminated an earwig infestation in and outside the house. Their job was so good we never had a problem since, no spiders, or anything in the house. However most recently I started seeing small roaches under the kitchen sink near the trash can. Unfortunately I had lost their number and desperately called another company (see my review on BEKK)... they did not come at the agreed time and never returned my calls to confirm if they were coming. A neighbor came through with the number to Facility Pest Control and not only did they come within an hour and a half of me calling but Lexi was professional, efficient and got the job done! Guess who showed up at my door looking like two Ghostbusters that had just woken up? ackward.... I had to tell them to check their messages. I had the courtesy of leaving a message telling them I no longer needed their services. read more

Never thought id write a review for pest control but this one is deserved. 1. They eliminated my bug problems en total when Dewey pest control couldnt! 2. Prices are reasonable...they come every other month. 3. Sam's customer service is amazing. Kinda feels like hes your dad helping to solve your problems. All the technicians he sends to my house are nice, helpful and i trust them...no weirdos showing up! Thanks Sam!! read more

I've used Sam for many years now pleased to be overrun by rodents and ground squirrels that hes taking care of all the problems And his people are very courteous and respectful of our property read more

Moved into a new place ..unfortunately it was infested with roaches... Called pest control came in a timely manner And baited. I wasn't happy with the results after 2 day. I called them back and they came and did a full spray. Iam glad to tell u all pests are gone. Did an awesome job! read more

Excellent from start to finish. These guys are a small operation that went above and beyond. Gopher issue was resolved, price was fair and they even came out for FREE even when they were not contractually obligated. I know the gophers will be back eventually, but now I have a way to deal with them. Thanks Facility! read more

Facility Pest Control has been my pest control service for over 10 years. The owner of the business has been our main technician for the full time of our service and he has displayed a model of respect and professionalism. Sam has always come out to do our service on time and been there whenever we had an issue with service to answer all of our questions. The office staff has been equally helpful and respectful. The customer service in all aspects of Facility Pest Control has been top notch. I definitely suggest Facility Pest Control to customers for both homes and businesses. read more

Great service, Great Price, and Great Follow-up I moved to Simi Valley, CA from Pittsburgh, PA. In Pittsburgh we had a beautiful 1/3 acre grass yard, so when we moved we wanted to have in our small backyard beautiful green grass. We spent thousands of dollar to create that, but all to have it ruined by a small rodent, digging holes all over my yard. After looking for a pest control with a great reviews and a great neighborhood referral, I found Facility Pest Control. I called Sam at Facility Pest Control and he agreed to stop by my house on his way home. The service was fast and surprisingly cheaper than I thought. I was expecting high "Cali" prices. (Still having sticker shock from our move) :) After a week I noticed another heap of dirt in my yard. So, I called Sam and he returned to my house that day and treated the yard again at no extra cost. He also follow-up a few weeks after that, and again at no charge. Again Great Service, Great Price, and Great Follow-up Thank Sam Delsean Hart read more

We were glad that we found Facility Pest Control on Yelp. I got a good feeling about Sam when I first talked to him. He listened to what I had to say about the problem we were having and he was able to work with us regarding the scheduling as it was a rainy period and he wanted to make sure that the treatment would be as effective as possible. He gave us some tips to help until the appointment date. Although the treatment had been effective on the whole, there was still an issue in one area but he held true to his 1 month guarantee and came out himself promptly. Not only did he treat the problem area but also other parts of the house. We have opted to have Facility Pest Control come and do maintenance on a regular basis because we were happy with their service and its quality. In addition, we are comforted by the fact that there is no contract regarding the maintenance. Thanks guys!! read more

I started using Facility Pest Control this year on the recommendation of a friend. I've been very satisfied with the excellent service! I get a phone call every month the day before service to remind me that they are coming. Recently I was having a problem with ants in the kitchen and Sam asked if he could come in to treat the walls. He assured me that the treatment was safe and non-toxic. It worked like a charm and I have had no problems since. Sam takes real pride in his business and was more than courteous and polite. He even went above and beyond to help me with a smoke detector problem that I couldn't reach. This was on a day that he was very busy and receiving calls on his cellphone every few minutes! I couldn't be more pleased and his rates are lower than what I was paying with a larger company previously. read more

One of the worst experiences ever. So the guy name Matt was suppose to treat my house and at the last minute he backed out. He said they they weren't prepared but that wasn't the case. We had treatments by this company before but this time Matt was very unprofessional. Matt always came late and his behavior was very rude. He didn't do the proper treatment. He never gave any proper instructions. It was waste of my time and money. Stay away from this company especially the guy named Matt. read more

I'm so so thankful to knowing Sam and his amazing company which provides the best service I could ever ask for. He provides the best care for us for all the time in past 10 years. I can't thank him enough. He is so loyal abs responsible about what he and his company do. Wondering work and great result. Thank you so much for all your help, dear Sam. read more

We live in the hills and would be over-run (and have been in the past) by rodents and ants if not for these guys. Previous Pest Control outfits did a fair job for a few months but didn't keep it up. I have been using Sam @ Facility Pest for many years now and he has been always thorough and effective. If the problem is not abated quickly he sticks with it until we are satisfied. The challanges we have had over the years besides rodents and ants have included racoons, rabbits and even a skunk, not to mention gophers and voles. He has helped with them all, although living the hills we know that "Pest Control" will unlikely be "Pest elimination". Honest, effective and reliable............... that is Sam @ "Facility" read more

Best pest control! Finally got rid of my gopher problem I've had for 40 years. Sam and his crew are the best.

I just used Facility Pest Control (PESTCONTROL.COM) (818)521-6892) to help get rid of a gofer problem we have been having and he is great! I highly recommend Sam from Facility for gofer and any other pest control problems (spiders, rats, mice, etc.) that you may have. Especially for those of us up here in The Woodlands where we have issues with pests! Don't hesitate to contact him!!! read more

Great service and they really know what they are doing. I hired Facility to help me with a gopher issue and their owner,Sam, was really helpful and knowledgeable. He went above and beyond and happily, problem is solved! This led me to hire them for monthly service. Great company and very professional. read more

We have used Facility Pest Control for gopher problems for several years at different properties. They were wonderful, once they came out the gophers were GONE. We recently had a spider problem inside and out. Facility came out and checked every room, including closets and everywhere outside. They sprayed and we have not seen any since. I can not say enough about how thankful we are to have found this company. Honest and reasonably priced. read more

Very nice company. The owner is nice and accommodating. I think pricing is fair and reasonable. The person who performed the work showed up on time and was professional. I will call this company again when we need more work done. read more

SAFE, TRUSTWORTHY and REASONABLE. The last thing I want to spend money on is rat and gopher removal. After calling many other companies and nearly breaking down in tears due to the cost and effort, I finally and thankfully called Facility Pest Control. Owner Sam Karbelnig came out to my home and treated my home and rat/gopher issues as though they were his own. His knowledge far surpassed anyone else I spoke with and I felt very confident in his ability to eradicate the problem quickly and safely - and guaranteed! Facility Pest Control ensured me that they would be there for me until the problem was solved. This is a TRUSTWORTHY company. I highly recommend Facility Pest Control. Tarzana, CA read more

My wife and I bought our new home last year. Within weeks we noticed our new home came with an ant problem, A very serious ant problem. We put up the good fight for about 5 weeks. Looking back I think we just pissed the ants off. Just when we thought we finally got them under control, we let our guard down and they mounted an all out attack. I've seen ants before, but nothing like what we experienced. Nothing we did would slow them down. My wife found found Facility Pest Control on yelp, and all we can say is they are as good as it gets. We used all the big name pest control companies in the past, and sooner or later you get tired of being treated as if your business is really not that important. Facility Pest Control is obviously not that type of company. Not only did they completely calm us down about our ant problem, they have eliminated them. They are very honest. They told us our property does not need monthly service, try bi-monthly first, and they were right. They are reliable, they always come when they say, and they are always available for their customers. I called them on a Sunday at 9am after finding evidence of rodents visiting our home, and my call was actually answered by the owner. I wish there were more companies around like this. read more

Sam showed up and I had a trillion things going on. I had just moved into my new place three weeks prior and it seemed everyone showed up that day. So, he sprayed inside and out. He seemed very nice. He left. I called a week later as I still had many bugs. He was rude on the phone so I thought best not to do business with a service that does not have people skills. However, they don't have bug skills either. I still have little critters. read more

My husband and I just moved back to the San Fernando Valley and we were so happy to hear that our favorite "pest control company" Sam was still in business. He is the best of the best. He is right up there with having a good plumber and electrician :) read more

These guys were so wonderful. We just moved into a new house and couldn't get it sprayed first. I found a roach this morning and completely lost it. They got someone out here within hours. We set up ongoing visits every other month. Their prices were fair, they were extremely knowledgable, and they were patient too. Would absolutely recommend. read more

Facility Pest Control is great, Sam's Company services our HOA on a monthly basis and we have never been more satisfied. Sam is always available to handle any needs the HOA or residents may have. With our complex being as large as it is, we have peace of mind knowing that we have a Company that can handle and service our pest control needs. I would highly recommend his company. read more

Sam and his crew are definitely the best of the best! I'm a Realtor in the area and I contacted Sam for some pest control work for some of my clients and he went above and beyond to make sure that everything was taken care of properly. He had his guy come out to the house to take care of the pest issue right away. Let's just say I will definitely be referring same to my clients and other agents in my office. It's hard to find honest vendors that you can trust. Sam and his crew is definitely my #1 contact for any pest issues. Thanks for the great job! read more

Ants!! We found our selves invaded overnight by ants. We called Facility Pest Control, our regular company for keeping the little critters away from our house. The boss sent someone over within two hours. They did a great job cleaning up the ants and explaining how we can avoid getting them next time. Mostly, it's obvious, just don't leave food out. We highly recommend this company for outstanding customer service! read more

Sam responded right away on Yelp. Sent Matt out to my new apt, and there are definitely bedbugs. I was super pissed at my landlord and stressed out, but so far Facility has been professional, honest, and very fair prices. Hope you don't need them, but if you do need pest control, hire them! read more

After seeing a few black widows around my house and having a small ant problem I decided to find a local company to take care of the problems. Sam from Facility Pest Control and his team were awesome! They came about 6 months ago and again today. Polite, helpful, and effective. read more

when in doubt just call Sam. Easy going to the point and reasonably priced. We have half an acre of property and since he came I have not seen those pests I despise, read more

Sam and his team are the best out there. When he comes and sprays there are NO bugs left alive. In the 4+ years this company has serviced us we have never found a live bug in our house. Not to mention the nicest team of people!Top notch A++++ company!!!! read more

I don't write review very often, but Facility Pest Control deserves a great review. I called Sam after my wife and I heard some unwelcome guests in the attic. Dan came the next day and placed some traps for the buggers. More importantly, Dan showed us where the rats were gaining access to the house and what products were the best to fix them with. No BS, just great service at a reasonable price. read more

Always lucky working with small local companies. But this time, I really got the jackpot with Sam and his crew. I found some very tiny bugs on my kitchen counters. Sam knew right away that I had pharaoh ants. Sam scheduled my home as his last appt. on the day I called. He sprayed my kitchen and gave me much information on the way ants and their colony work. I had used their service before, had German roaches. Don't know why I get all these bugs... anyway again the problem was solved quickly. Sam remembered I have 2 large dogs and came in with dog treats. Not only is this pest company professional and so knowledgeable but also dog lovers. Since I had used their service before and only part of my kitchen was sprayed, I got a freebie, no charge. I will certainly use them again if I see any more bugs. In my book, they are the best and easy to deal with. read more