1. F & M Software Consulting

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Wilmington, CA

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F & M Software Consulting

5.0 (1 review)

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13 years ago

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Let Us Fix It - Protective cases

Let Us Fix It

(64 reviews)

Let me start by saying i found out about this business through my city's facebook page. I sent…read moreOscar a message with the issue i was having. I dropped it off the next day. He kept in contact with me on the repairs that were needed. One day service with a warranty. I will be back if needed.

I'm confused about what happened here. I requested a quote for a laptop battery replacement and was…read moretold $75 plus tax on the parts, so around $78, which I still think is a good price. I agreed and said I would come in on the 8th. A few days later, I messaged to reschedule to the 15th. The owner replied on Yelp that it was fine. On the morning of the 15th, I texted my arrival time a few hours in advance, to which he never replied. I arrived at the shop with my laptop, and the employee working said there was no order for me, which was confusing because the owner had been so communicative. He said he would order the part and it would be there later that week and I agreed to come back. I got a text confirmation with my order number and everything. Fast forward a week and a half: silence. Nothing. I replied to the order confirmation text asking if it had arrived, and I don't know if it went through or not, but it's just weird they wouldn't have the part by now or some kind of update. I gave up, bought a kit on Amazon for $35, and installed it myself in 10 minutes. I don't know where this project fell apart, but if the shop didn't want to take it on, they could have declined it. I'm just confused by lack of follow-through because they have so many good reviews, and I thought I had done everything I could, both in person and online, to confirm I wanted the service.

Team Nerds

Team Nerds

(34 reviews)

San Pedro

They were ahhhhhmazing!! Called in the morning with a Mac issue, and as I work on computers all…read moreday, I was dead in the water. Helped me right away. Were super helpful and knowledgeable. Fixed the issue and gave me some tricks to the issue never happened again. My new tech people for life!

UPDATED: THEFT and LIES I NEVER RECEIVED CALL/EMAIL/TEXT TO…read morePICK UP LAPTOP. CAN PROVE IT. You are a coward and ignore phone calls and have desk boy take them all for you, Larry. What a guy.. DO NOT LIE. HAVE SOME INTEGRITY. CANNOT HIDE BEHIND A LIE. It was $1,800 laptop and YOU STOLE IT. BEWARE: They will give your equipment away or sell it. I went in hopes that they could tell me why my HP Spectre 360 x, (paid over $1,800 when it first came out) wasn't charging anymore. I was trying to save my valuable data including photos, music, and my own productions. Larry told me that he would check it out. A couple weeks pass by without any notice so I call and they let me know they are still looking into it. More time passes and no news, telling me they are looking into it and Larry will call me back. About 3 months later, and they tell me they cant find it. 4 months later I am moving and they have not responded about my laptop, at this point ignoring me and not returning any call. , they never did to begin with. Almost 8 months later and they have chosen to not respond still and my laptop is missing. My theory is they kept it, gave it away, or sold it. Regardless it was my property and they did not have consent to do this and it hadn't even been a year. What is wrong with you Team Nerds? Have the decency or respect to call a trusting customer back... I cant believe I have to consider resorting to small claims against a local business like this.

F & M Software Consulting - itservices - Updated November 2026

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