Nice folk. Tech did a very good job. VERY expensive! Lesson learned. Never again…read more Since "reviews need to be at least 85 characters": xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx . . .

Just upgraded my television in my living room and my bedroom. Digital installers did a fantastic…read morejob. exactly as I envisioned televisions being installed. Vanny and Andres were polite, clean, efficient and friendly. Johnathan managed the install remotely without complicating the process. Order took a while to arrive; but there are so many possible reasons for that I'm not even sure it was the company's fault. Worth the money to get my gorgeous new televisions installed correctly.

Great experience with Wyredreams. They did an excellent job installing and setting up our home…read moretheater. Clean work, great attention to detail, and everything sounds and looks amazing. They explained how to use the system and made sure everything was working perfectly before leaving. Highly recommend!

These guys went above and beyond with their work. They were extremely clear and detailed about the…read morework they planned on doing with my house. Everything came out even better than expected, and they finished ahead of schedule. I really appreciated them helping out during the busy holiday season too! If/when I need more electrical work done on my house, I'll definitely be reaching out to Diana and Tim at WyreDreams!!

Tim is hands down one of the best service professionals I've ever worked with. From the moment he…read morearrived for our installation, it was clear he takes immense pride in his work & genuinely cares about his customers. He didn't rush a single step. Tim was thorough, meticulous and incredibly patient...explaining every detail, double checking everything and making sure the system was not only installed perfectly but tailored to our needs. He went far beyond what was expected, answering questions we didn't even know to ask and making sure we felt completely confident before he left. What really stood out was his attitude. He is/was professional, kind, and genuinely invested in making sure everything was done right. That level of care is rare these days and it made all the difference! Because of Tim, our experience was outstanding! He is a true asset to the company and if you're lucky enough to have Tim as your technician, you're in excellent hands.

Tomas/Tim came to our house a few weeks to install our ring cameras and was very professional and…read moreeducational. Not only did he install but talked to us what he was doing and how the camera would work. Shoutout to Tomas/Tim !!

AV helped me set up an upgraded system in my media room. Ivan came for the initial install and was…read moreso thorough and communicative. I really appreciate his patience with me. After the install, I had another issue that was purely user error. JC jumped on a call with me and walked me through what I needed to do. I highly recommend this company; they know what they're doing! - Very satisfied customer

Jc has always been super responsive and helpful in keeping all of our av stuff working. He's been…read morea great communicator and we appreciate his work

Just had Mendel and Steven work on adding lines to create a wired backhaul for my mesh network in…read morean old, difficult to work in home. They were completely awesome. The name is right on target: very friendly, professional, knowledgeable and skilled. Great at problem solving and working around issues with an older home with some, shall we say, strange construction choices. They ensured that everything was working perfectly before they started wrapping things up. Honest too. Got the work done faster than estimated, and Mendel was extremely transparent about charges and even reduced the bill accordingly. Made recommendations that would be quicker and save my family money, but shave hundreds off of his bill. I would enthusiastically recommend Friendly IT Pros to anyone that requires home or commercial networking support services. In short, flawless: no notes. These guys deserve your business.

As part of a major kitchen renovation, the contractor accidentally sawed through and shredded the…read moreIT "nerve center" of our house, namely a conduit carrying a bundle of many Ethernet cables that carry hardwired data throughout the house and serve as a backhaul for our wireless access points. The contractor had no clue how to fix this and we were left without reliable internet. After reaching out to many services, Mendel was first to respond. He perfectly understood the issue and offered to come immediately, early AM on a weekend no less, and at a VERY reasonable hourly rate. When he showed up, it was clear why he named his service "Friendly" as he's the nicest person I have met. He immediately identified the issues, involved me in the process, and managed within an hour (not all day as I had worried) fix everything. You can see it in my photo below. This was a total disaster, but to him it was a walk in the park. Mendel had a huge vehicle full of every imaginable IT gear as well. I wouldn't hesitate to call him again for residential OR business IT issues. He's incredible!

Brian of Circuit Genius is a true perfectionist. He is honest and detail oriented. His word is…read morehis bond and we were fortunate enough to have crossed paths with him. We live in the South Bay in house that was built in 1921 with lath and plaster so getting good WiFi is not easy. Brian spent a few hours assessing our entire house, Sonos system and TV's. He provided a thorough, detailed proposal that addressed our needs. He did not try to nickel and dime us or oversell as others tried to do. Brian goes above and beyond (went to Home Depot to buy mat black paint to hide marks behind the media room TV). The 4 people who work for him are impeccable and care about the job being done beautifully. We are so appreciative of his work and follow through. Brian came back twice to troubleshoot a technical challenge from old equipment, at no charge because he insisted the entire system work perfectly. Read the many 5 star reviews of Circuit Genius over the past 7 years, which are spot on- so very happy that we did.

UPDATE: THIS CONTRACTOR'S LICENSE IS NOW SUSPENDED DUE TO REFUSAL TO PAY A COURT ORDERED…read moreJUDGEMENT. My initial review stated that I was forced to file a lawsuit against Brian Staller / Circuit Genius (legally known as: Performance Telecomm) for breach of contract. The matter is now permanently settled by the court. After the vendor filed an appeal, the Los Angeles Superior Court ruled in my favor and found Circuit Genius / Performance Telecomm liable for breach of contract. Owner Brian Staller calls this a "frivolous lawsuit" in his response to my initial review, but the facts prove otherwise. In his response to my first post, Brian called the lawsuit "bananas-level false" and "frivolous." The fact that I won a judgment against this company not once, but twice--once at trial and again on appeal--means that two judges ruled in my favor, finding Circuit Genius / Performance Telecomm in breach of contract. The court's decision validated the vendor's refusal to honor two key contractual agreements: 1. The Refund Scam: The vendor refused to process an agreed-upon refund for a Yamaha receiver (which the contract stated had "No restock fee if not wanted"). Instead, he attempted to coerce me into a "settlement" that required me to sign a document agreeing to no online reviews, legal proceedings, chargeback attempts or warranty support for work done. 2. Deceptive Practices: After agreeing in writing to return to my home and install a network rack at "no extra charge," he later refused to do so unless I paid a new 2-hour service minimum. He then withheld equipment that I had already paid for and refused to refund the cost of that equipment. **This Contractor is now a Regulatory Liability** More than six months after the final judgment, Brian Staller / Circuit Genius / Performance Telecomm has refused to pay the court-ordered debt. His failure to comply with the judgment has resulted in severe disciplinary action: 1. License Suspension: The Contractors State License Board (CSLB), has suspended his license for failure to comply with an outstanding civil judgment. (See CSLB Record for Performance Telecomm; License 117708). 2. Business Lien: I have filed a lien against this business to attempt to enforce the judgement owed (See State of California Notice of Judgement Lien; File No: U250127585224). This business employs deceptive practices and does not honor contractual agreements. Brian is desperate to get 5-star reviews and refuses to accept anything less even if it means bullying and using intimidation tactics with his customers. A business that ignores its legal obligations, has a lien against it, and has its state license suspended should be a major red flag to anyone reading this. Do not put yourself through a lengthy legal ordeal with this vendor. Proceed with extreme caution.

The absolute best in the programming and automation game. Been using Jack and Sydney for the past…read moreten years for all my smarthome needs. Won't ever use anyone else. They're incredibly thorough and informative about the process. Would be lost without their service. If you're thinking of adding or updating any smarthome applications to your home or business, Look no further than Westco. They're the best you're gonna find in all of the country.

The story begins... Our house came with an older Vantage system that abruptly stopped working…read moreroughly 2 months ago. We called around the area to licensed Vantage retailers, and they weren't keen on helping out on our repairs. Even the local electricians suggested by the retailers wouldn't call us back. (For those that don't know, a Vantage System, while amazing, isn't great to live with when the smart lights don't work. PLUS, the system is too complicated for a non-professional not familiar with the product.) I was about to give up and deal with it when I came across Jack's info on a Vantage forum. I will forever be grateful for the swift response after I reached out via email. Within 48 hours, we discussed our home system issues, he shared a plan of action, offered an estimate, and had Sydney call to schedule our repairs. Sydney came out today and was helpful, kind, and patient: making sure the programming that had been done by the previous owners was still to our liking and made tweaks here and there. She was thorough and got everything back up and running! Next steps - at our request - is getting our system modernized to be available to manage on an app. I am just so pleased! And extra happy to encourage everyone to work with Westco. Thanks, Jack and Sydney!

The house.tec team of experts installed a full Ring alarm system, including a retrofit kit in my…read morehome. I highly recommend house.tec for all your smart home projects.

My friend referred me to house.tec and they were able to troubleshoot my dad's WiFi issues. They…read morenot only fixed the internet but installed the google nest mesh so he has strong internet throughout the whole house now. Serviced quickly and reasonable. Would highly recommend.

Will was great to work with and knew exactly what we needed for our small restaurant.read more

Requested a specific service through yelp projects and Westside AV responded. Unlike other service…read moreproviders Will required a phone consultation. I spoke with him via phone and still he required more information to provide a quote. I let him know I had already received quotes from other companies via yelp and he said he was willing to match. We picked a day and I provided him my personal information. Then he could not do the date we decided on. Since I had already turned others away, I tried to work with Westside AV but Will denied every date including the following week. For someone with many requirements, the level of professionalism just isn't there.