I am clumsy! Within a few months of getting my iPhone, I dropped it HARD from a high distance and…read morecracked the screen even though I had both a case and screen protector on it. Fast forward to a few years later and I again dropped it hard. This time, the entire back glass was cracked and I thought my phone was a goner. I contacted my provider and because of the damage, they said an upgrade would cost me $850+ all the fees/taxes. The agent actually suggested trying to get it fixed, which I was unaware was possible. I called CIR and they said since the camera lenses were intact, it would be $110. Jose worked on it for me. When I went to pick it up, he explained to me how he fixed it. I showed up with a new case and he put it on for me. Jose is professional, thorough, and is a nice young man. Everyone I have spoken and worked with at CIR provides knowledgeable and courteous service. Thank you for saving me not only hundreds of dollars, but also my data that sometimes doesn't get backed up and under gets lost when upgrading to a new phone. CIR is my go to electronics repair business - highly recommended!

1 Star Extremely…read moredisappointing experience with CIR in Cerritos. I brought my phone in for a battery-related repair. The phone was fully functional when I dropped it off, and I was told there would be a delay because the replacement battery was coming from the East Coast. The repair was delayed for several days with little to no communication or meaningful updates. After receiving the battery, they disassembled my phone and later informed me that the phone was no longer functioning because there was now an issue with the board. I walked into this business with a working phone and left with what amounts to a paperweight. Even worse, I am now unable to retrieve any of the information or data from the phone. Regardless of what they believe caused the board issue, the fact remains that the phone was operational when I turned it over to them and completely nonfunctional after their repair attempt. The lack of communication, extended delays, and the condition in which my phone was returned are unacceptable. Based on my experience, I cannot recommend CIR Cerritos for phone repairs.

Let me start by saying i found out about this business through my city's facebook page. I sent…read moreOscar a message with the issue i was having. I dropped it off the next day. He kept in contact with me on the repairs that were needed. One day service with a warranty. I will be back if needed.

I'm confused about what happened here. I requested a quote for a laptop battery replacement and was…read moretold $75 plus tax on the parts, so around $78, which I still think is a good price. I agreed and said I would come in on the 8th. A few days later, I messaged to reschedule to the 15th. The owner replied on Yelp that it was fine. On the morning of the 15th, I texted my arrival time a few hours in advance, to which he never replied. I arrived at the shop with my laptop, and the employee working said there was no order for me, which was confusing because the owner had been so communicative. He said he would order the part and it would be there later that week and I agreed to come back. I got a text confirmation with my order number and everything. Fast forward a week and a half: silence. Nothing. I replied to the order confirmation text asking if it had arrived, and I don't know if it went through or not, but it's just weird they wouldn't have the part by now or some kind of update. I gave up, bought a kit on Amazon for $35, and installed it myself in 10 minutes. I don't know where this project fell apart, but if the shop didn't want to take it on, they could have declined it. I'm just confused by lack of follow-through because they have so many good reviews, and I thought I had done everything I could, both in person and online, to confirm I wanted the service.

Josh over at Long Beach iRepair is solid. I took in my 10-year-old printer, and there wasn't even…read moreanything wrong with it. He still took the time to go through everything and made sure it was operating exactly how it should. Nowadays that's pretty rare. Dude is cool as hell, knows his stuff, and actually cares. He even got it connected to dial-up broadband... I swear I heard *"You've got mail!"* before it printed the test page. At one point I think my printer started asking where Blockbuster was. Josh, if you're reading this, I gotta say too... whatever you did with the shop looks good. Everything feels way more balanced and just has a good vibe whatever you replaced was worth it hands down This dude works FAST. He's like an octopus answering phones, helping customers, fixing computers, and somehow still has time to answer my million questions. **Legend has it Josh once fixed someone's computer by unplugging their attitude.** They say his computer has never seen the spinning wheel of death because it's too scared to show up around him. For real though, if you need anything tech-related, quit messing around and go see Josh. Tell your friends, tell your family, tell your cousin who still has 67 tabs open and swears it's for work. I'm definitely sending people his way. Appreciate you, Josh!

After reading several Yelp reviews, we decided to choose Long Beach iRepair based on the shared…read moreinsights. Yesterday, my spouse visited iRepair to have the batteries in two iPhone 13s replaced. Josh provided excellent customer service -- he was friendly, knowledgeable, and completed both in under an hour, and the pricing was very affordable. Overall, we were very satisfied with the professional and friendly service. We highly recommend Long Beach iRepair.

I needed my battery changed on my S9 and brought the battery I had purchased on line. The tech was…read morefriendly and business-like and said that yes they could install it and it would be about 3-4 hours. I decided to wait in the shop. While waiting a father/son duo came in to get two phones to be repaired. The tech listened to the issues, offered suggestions so that the one phone would be repaired by end of day and the other in 2 business days. They both seemed pleased with the options and I believe reflect the company's commitment to provide excellent customer service. In 90 minutes the battery on my phone was installed and my order complete. the phone is working fine. Under-promise and over-deliver. Very satisfied with their service. Will use them again.

They are now doing business as Ace Tech. My Samsung Galaxy…read mores23 stopped powering on. After holding the power and volume down button for about 20 seconds the phone would come on and go right back off. I took it here to get it repaired. I found this repair location on google with a different name (ESM cell phone repair). I was charged $41.60 to have my phone inspected to see what the problem was and get it repaired. I was told I would get a call in an hour or two after the technician checked my phone. After waiting over 3 hours, I called to get the status on my phone. When I called, I was told exactly what I had told them how the phone was acting. Clearly they had not looked at my phone at all. I asked what I next step was and the guy seemed puzzled. I was asked if I wanted to come pick up my phone. Since it was obvious that they couldn't repair it I went back to pick up my phone. It appeared that the phone had no been touched. I guess this was an easy way to make money off people without providing any service. I advised to steer clear of this place unless you have money to give them just because. One would think they would at least refund the money for the wasted trip.

quick and easy and great customer saved me time and money from going to apple…read more Had my phone ready to go with in a hr and gave me the option of two different screens with

Customer service was amazing! They answered many of my questions over the phone before I even…read morebrought in the phone for repair. The repair person was great and explained everything in full detail. I was out of there within a half hour. Perfect service!

Super nice staff! I had some issues with my phone, so they performed a diagnostics test. It was a…read moresuper quick service and fairly priced. I am definitely going back if I need any other phone repairs.

My Pixel 9 phone power port got clogged yesterday. I've had several repairs done excellently at…read moreSouth Bay Mobile Repairs in the past so I took it to them again (even though some places were closer). It took maybe 10 minutes to do the repair. As before, excellent results at a fair price with absolutely no problems whatsoever! I can't say enough about them and will take any cell phone problems back to them.

I was just walking by and noticed that they fix charger ports here…read more I was probably there for only about 10 minutes, before he let me know my charger port was fixed. He even cleaned my phone speakers.. I work at a construction site so there was a lot of buildup.... I haven't been able to hear out of my speaker in about two years. lol. 10/10. Would highly recommend.

I knew this was going to happen. I brought my phone in for one thing, next thing you know, my phone…read morehas this problem, and that problem. They have a little table in the front but I doubt they work on the phones there. When they called to let me know of all these additional issues, the guy was very pushy. He even tried to "lower" the price AFTER I had already paid for something I could've done at home. I'm not paying more for than what the phone is worth. As I left, I remembered this had happened to me with this place before (around 3/4 years ago). They have street parking and a parking lot behind. Would I recommend this place... mmm .. no. Save your money. Do some research. Personally, I would have them fix my phone right there in front of me.....

Ace Tech quickly determined the issue with my laptop and the best options for me to proceed. They…read morewere responsive when I called and always friendly in my interactions with them. I have no complaints about them at all.

I have used Ace Tech for years. First at their Long Beach location and now at their Santa Fe…read moreSprings location. A much longer drive but well worth it. They have replaced many broken screens, batteries and, most recently the charging port on my wife's s21 phone. I had to wait for the part for the charging port, but when it came in, they did it in 30 minutes while I waited in the coffee shop across the street.

SOOOOO good very communicative and honest I would highly recommend to anyone. Apple quoted me at…read more$600 to replace the whole camera and I came here and turns out it was just the lens for $80. Not to mention it only took one hour. Also gave me a new privacy screen I can't say it enough I love this place.

I had such a great experience at Rapid Mobile Repair! I actually found this business on Yelp, and…read moreJames was the only person who called me back after I left a message. He even apologized for missing my call, which immediately showed me how much he values his customers. That level of professionalism and care is hard to find these days. When I arrived, James was incredibly informative, friendly, and kind. I came in to replace a broken iPhone screen, and he went above and beyond by replacing the screen, upgrading battery, and fixing the charging port, all in less than 30 minutes! The store is brand new, clean, and very welcoming. They have a nice selection of phone cases, pre-owned phones for sale, and they also repair laptops, computers, and iPads, making it a true one-stop repair shop. While we waited, we relaxed on the comfiest sofa and watched music videos on the TV. The atmosphere was so calm and comfortable that the time flew by. As an added bonus, James even installed a screen protector before handing my phone back! We were so excited to get the phone fixed that we forgot to take a before picture, but here's the amazing after. James clearly knows how to run a business and treat customers with genuine care. If you're looking for fast, honest, and high-quality service, I highly recommend Rapid Mobile Repair. I'll definitely be back if I ever need another repair!

I decided to use Xpress Cellular Repair to replace the battery in my iPhone since they are…read moreliterally around the corner from where I live. When I walked over to the shop to drop off my phone, I was told it would take 40 minutes. I came back about an hour later. Thuan explained to me what he did and that my phone had a new, fully-functioning battery. I was impressed that he was able to get this done rather quickly. The price he quoted me for the battery replacement was $80.00, which I thought was a fair price. If I ever need service on my phone again, I will not hesitate to come back to Thuan's shop. For anyone in the local area, I highly recommend Xpress Cellular Repair for cell phone servicing.

I have been a customer of Xpress Cellular Repair for OVER 10 YEARS, and after my most recent…read moreexperience, I will never spend another dollar with this business. Just 46 days ago, I paid them $200 to replace the screen on my iPhone. Now, less than two months later, the screen has developed a bright pink line running straight through the middle of it. You would think that after more than a DECADE of giving a local business your money, they would stand behind a $200 repair that failed after only 46 days. Apparently not. I spoke with the owner and his wife, and rather than taking care of a longtime customer, they refused to honor the repair because their warranty is only 30 days. Let that sink in. A $200 iPhone screen lasts 46 days, and their response is essentially: you are 16 days outside our warranty, so that's your problem. I understand having warranty policies. What I don't understand is selling a customer a $200 screen that fails in a month and a half and then hiding behind a 30 day policy instead of standing behind the quality of your work or the parts you sell. And what makes this especially disappointing is that I wasn't some random first time customer. I supported Xpress Cellular Repair for OVER 10 YEARS. Ten years of customer loyalty apparently isn't worth 16 days of flexibility. That's the part that tells me everything I need to know about how this business values its longtime customers. If you're considering getting an expensive phone repair here, I would strongly recommend asking yourself one question first: What happens on day 31? Because based on my experience, if that repair fails shortly after their 30 day warranty expires, you may be stuck paying for it all over again. After more than a decade as a customer, they've lost my business over their refusal to stand behind a $200 screen that lasted 46 days. Extremely disappointing way to treat a loyal customer. UPDATE: Then the owner respond to my Yelp review as well as my Google review and says there was physical damage to my phone (which there isn't), to cover himself for the public. DO NOT, I REPEAT, DO NOT USE THEIR SERVICES. These people are about profit, not community, or standing on the products that THEY SELL! THEY ARE SCAMMERS!!