1. Eyedentity Eyewear

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    Los Angeles , CA

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    Eyedentity Eyewear

    5.0 (11 reviews)

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    Review Highlights - Eyedentity Eyewear

    “I've been trusting Marina and her family for two decades and followed her when she moved the business over the hill from Hollywood.”

    Mentioned in 7 reviews

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    Eyelab - new lenses in my round frames from Eyelab

    Eyelab

    4.7(325 reviews)
    2.2 mi•North Hollywood
    •$

    I was driving yesterday on Lankershim blvd. and noticed this Eyelab and decided to drop in. Boy, am…read moreI happy to stop by this lovely place with great customer service. Walked in and was greeted by Uri. I think he is the owner of this place. It is a family owned business since 1994. They also fill in prescriptions. The reason for me being there was that I accidentally dropped my glasses and one of the lens came out, and one side of the frame broke. Uri, took a good look at it and said no worries, I will fix this right away and within like less than 15 minutes my lens were popped back in and the side of the frame that was broken was fixed. Even straighten my nose pads and cleaned both lenses. When I was there, there were only 3 other people looking at glasses. It's a standard size shop that sells various glasses by labels, designers, and generic type. They don't do no exams at this place, but do accept most vision insurances. Also, cash and credit cards are accepted. Uri, only charged me $20 dollars for both fixings including the nose pads. I took a good look at the store, and they had vast variety of glasses. Store was clean, with few parking spaces in the back, but I parked on the street. Thank you Uri, and Eyelab. Hopefully I will not drop my glasses any more. Accidents DO happen...

    Service? When I called yesterday, emailed my prescription and told them what size frame I needed,…read moreher response was "come in, we have a large selection." I told her I was almost an hour away. Arrived today (35 minute drive), found parking on a side street in a not great neighborhood and went in. Person neglected to greet another customer and me when we walked in while she was finishing up with her Customer. Asked me to resend the prescription because she could not find it from yesterday. Showed me two crummy frames and said they don't have a large selection in that size "at this time." Why didn't they tell me that yesterday? Why didn't she offered to let me see a slightly different size? Meanwhile, probably the optometrist, possibly the owner, didn't bother to come out and see what the problem was at all. I left, intending to buy frames elsewhere and have them fill the prescription. Warby Parker was actually less expensive with excellent customer service so I do not need to return to this shop. Small businesses are hurting and should be able to compete with Customer Service. This one certainly does not.

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    Eyelab - Soto sunglasses

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    Eyelab - My own glasses. Fixed right by Uri.

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    My own glasses. Fixed right by Uri.

    Eyedentity Eyewear - opticians - Updated October 2026

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