Haig the owner is awesome. I bought sunglasses frames from Ferragamo in Italy. Costco wouldn't put…read moremy prescription in them and LensCrafters charged me an arm and a leg. This store did it, did it well, and did it fast. I'm really happy with the result. Would definitely come back

Haig, owner of Paris Optique and also one of the last standing true gentlemen of the world is a…read moremaster of his kraft. He will fit you with the right frames and lenses each and every time. He treats each client with utmost personal care. I have been his client for over 20 years. He is a true gem. Not many like him are left. Thank you Haig! YAsmin

I was driving yesterday on Lankershim blvd. and noticed this Eyelab and decided to drop in. Boy, am…read moreI happy to stop by this lovely place with great customer service. Walked in and was greeted by Uri. I think he is the owner of this place. It is a family owned business since 1994. They also fill in prescriptions. The reason for me being there was that I accidentally dropped my glasses and one of the lens came out, and one side of the frame broke. Uri, took a good look at it and said no worries, I will fix this right away and within like less than 15 minutes my lens were popped back in and the side of the frame that was broken was fixed. Even straighten my nose pads and cleaned both lenses. When I was there, there were only 3 other people looking at glasses. It's a standard size shop that sells various glasses by labels, designers, and generic type. They don't do no exams at this place, but do accept most vision insurances. Also, cash and credit cards are accepted. Uri, only charged me $20 dollars for both fixings including the nose pads. I took a good look at the store, and they had vast variety of glasses. Store was clean, with few parking spaces in the back, but I parked on the street. Thank you Uri, and Eyelab. Hopefully I will not drop my glasses any more. Accidents DO happen...

Service? When I called yesterday, emailed my prescription and told them what size frame I needed,…read moreher response was "come in, we have a large selection." I told her I was almost an hour away. Arrived today (35 minute drive), found parking on a side street in a not great neighborhood and went in. Person neglected to greet another customer and me when we walked in while she was finishing up with her Customer. Asked me to resend the prescription because she could not find it from yesterday. Showed me two crummy frames and said they don't have a large selection in that size "at this time." Why didn't they tell me that yesterday? Why didn't she offered to let me see a slightly different size? Meanwhile, probably the optometrist, possibly the owner, didn't bother to come out and see what the problem was at all. I left, intending to buy frames elsewhere and have them fill the prescription. Warby Parker was actually less expensive with excellent customer service so I do not need to return to this shop. Small businesses are hurting and should be able to compete with Customer Service. This one certainly does not.

Amazing and friendly service. I've been coming here for a few years now and every single visit was…read morea great experience. They have a good selection of frames, and they'll even use your old frames if you prefer. The staff were also friend and helpful. I also appreciate that they're upfront with the costs, whether it's no-show fees, retina screening, or prices of frames/glasses.

Great experience! I stopped in to have my sunglasses frames adjusted and the service was prompt,…read morepolite, and professional. They made the adjustments for me completely free of charge, which I really appreciated. It's refreshing to receive such helpful service...highly recommend!

The friendly staff made my mom and me feel comfortable! They were very patient, which I…read moreappreciated, and showed so much love to my fur baby!

The space was clean and the staff was mostly friendly. At least up front. I am wary of pushy eye…read moredoctors who use high pressure sales tactics to "prescribe" expensive eye treatments and it's for this reason I'll never step foot in this business again. The minute I politely told them I just wanted to get my prescription, they stopped being extra friendly and pretty much threw the prescription at me and didn't even say you're welcome when I said thank you. If you know of an eye doctor who doesn't try to upsell you expensive eyelid lasers or amniotic sacs that are meant for burn victims, please message me. I'd love to find someone who is honest.

I found this place through the VSP insurance website as I have insurance through my husband's work…read more I had zero expectations as it was my first time. It started off a little meh for me as there is only street parking and as I am disabled, the walk was a little hard for me. BUT the service totally made the walk worthwhile. I did pay extra for the eye X-ray thingie but that was so much better than getting my eyes dilated. I'm diabetic as well and I have to get my eyes checked yearly to ensure that my eyes are ok. This was a much easier exam than getting the dilation. Much easier and much safer for me. Then I got taken to the back and the optometrist was great as well. She recommended some things and talked with me about some other issues as well. She also told me that the pores on my eye lids were getting gunky and to start doing warm eye compresses at night and it has been helping. Then the nicest very helpful lady... I wished I had gotten her name... Helped me to find new glasses. She was so helpful in bringing glasses to me and looking up colors for me and just being overall extremely helpful. Normally I'm used to being told, go and look and see what glasses you like... Instead here, she assisted me with everything which was very much appreciated. Overall, the parking sucked but I guess that's LA.... Lol BUT the service was amazing and I think I might've finally found my permanent optometrist!!

Avoid this place if you can and go elsewhere. This is not your friendly neighorhood optometrist…read more I decided to give this place a second chance due to all of the 5 star reviews but I'm disappointed once again. My experience was similar as last time. They are not transparent with the fees they charge you until after you swipe your credit card. I booked an appointment over the phone and was told that my eye exam is $30 along with a $75 contacts fitting fee. My insurance covers my eye exam, so I should only be charged $75. This additional retinal exam was not clarified over the phone. If this were to be clear, then I would have opted out because I have no need for this. I was overcharged. I called AND texted to make things right and they come up with excuses that I signed a form that I never did sign and that they did call me. Transparency is this office's biggest weakness. As a patient here, you're simply a paying customer who's only valued for your business versus your overall wellbeing.

Fantastic service and a wonderful selection. Especially great if you need same day service!!!…read more Pilar is amazing! Not only did she patiently answer all my questions over the phone, she was even kinder in person. Gave me just the right amount of help and honestly turned a stressful situation into something joyful! Kudos to Pilar and her associate. I highly recommend. More helpful info: there is plenty of parking, great lighting set up to see what your frames and lenses would look like indoor and outdoors. Helpful and knowledgeable caring staff. Same day rush if you order before 2!!! They also let you use your old frames if you just need to update. Tons of designer choices with multi frame, color and designer brand name options. Very reasonably priced for the service they provide. Will be going back in the future and sending friends their way. Thank you!!!

I'm 60 years old. I've been to multiple places and I can say by far this is the best place, the…read morestaff is very friendly very knowledgeable and very thorough, the doctor was very professional, and made sure that all my concerns were addressed. This will be my go to place exams and glasses from now on. Thank you very much for your expertise.

I've only been to the optometrist maybe 6 times in my entire life but my visit to studioeyes was…read morethe most pleasant and thorough. The doctor was patient and explained everything procedure in detail. They also had an iris dialator machine that doesn't dl our your eyes like traditional eye drops which insurance doesn't cover but they were very upfront about the additional $39 cost which I appreciated. The optician was very kind as well - first time I'd dealt with an optician really outside of talking to employees at Warby Parker. She showed me frames that were covered by my insurance and didn't try to upsell me on expensive frames and even had a frame in mind for me which is the one I ended up going with. Highly recommend them!

I've been a patient at this office for over 10 years, but unfortunately this will be my last visit…read more I purchased a one-year supply of contact lenses after being told multiple times by the front desk staff that I would receive a $400 rebate. The cost of a full year supply is significant for me, but based on that information, I decided to move forward with the purchase. When I later went to submit the rebate, I discovered it was only $250. I contacted the office to address the discrepancy and was very disappointed with how it was handled. I was told it was not their responsibility, and the receptionist was extremely rude, dismissive, and unwilling to acknowledge the mistake or even offer a simple apology. While I didn't expect them to undo the purchase, I did expect some level of accountability or customer care. I followed up with an email to express my concerns and was completely ignored. It's incredibly frustrating to be misinformed about something that directly impacts a costly decision, and even more frustrating to be treated so poorly when trying to resolve it. Because of this experience, they have lost not only me as a patient, but also my husband. I would not recommend this office based on their lack of professionalism and customer service.

I've been coming here for 3 years now for Dr. Nguyen and the experience has always been great. He…read moreis kind and knowledgeable and cares for his patients. The tech (didn't get her name) was also very nice and friendly. I wanted to give a 5 star review to Jeanette who helped me pick out my new glasses this time! She is the best! From the moment I walked in to when I left she was amazing! Very informative and honest while being so cool and fun to talk to. She's patient and doesn't try to rush you just to make a sale which is refreshing and calming. I hope she's here every time I have to come back! :) thank you for making it a great experience!

The office staff and Dr. Nguyen were friendly and thorough, however, the wait time was much longer…read morethan we had hoped. Dr. Nguyen was great with my infant son during the exam and took time to answer all the questions I had. If the wait time could be improved, I'd happily give 5 stars.