Good quality service. Very friendly and engaging staff! Would definitely go back and recommend to family and friends!

One of the people working the counter to check me in was singing, loudly. That was wierd. After a few minutes I was taken to an exam room. The door was left open, I could see staff members including Dr. Crawford walk past the exam room many times. At about 30 minutes of waiting, I decided to leave. As I approached the exam room door to leave, the Doctor who had walked past the door several times, suddenly appeared and entered the exam room. Never, while I waited did anyone check in to tell me the Dr. is running behind, etc. The quality of the exam was high. At the end, the Doctor pressed me hard to purchase frames from him right then and there. I had someplace to be. I left and came back to look at frames. I entered the frames area where there was one male working. Well, not really doing anything, just sitting. He glanced at me but said nothing. Apparently, he didn't see me remove my own classes and hold them in my hand as I browsed available frames. I walked past the employee a few times as I browsed. Not once did he offer assistance. Okay. After browsing for about 10 minutes, I walked away from the frames area and headed to the door to leave. Then suddenly, an elevated voice asked, "Are you going to pay for those?". It was the male employee. Pay for what I asked. He replied, "The frames in your hand". I asked, "what, these glasses, that I came in with?". His reply. "Oh, never mind". And that was that. Not another word from the employee. This is an odd place. The disdain that radiates from some of the employees for some of their customers is apparent. The staff clearly favors some of their customers, but not all of them. Would I go back or recommend this Doctor? Nope. read more

I've been going to Dr Crawford for the past 5 years. He's by far the best optometrist I've ever had!

Dr. Keneth Crawford is exceptional, caring and excellent in his field. I suffered a severe injury to my cornea, lost my vision in one eye and was in unbearable pain when I arrived at his office. Although he determined my injury to be too severe to treat, and referred me to a specialist, I credit him with saving my vision and cornea. He immediately started me on antibiotics in my eye around the clock and took other protective measures that started me on my road to recovery before I could get into the cornea specialist. In fact, by the time they saw me, because of his intervention, my injury which he determined was the worst he had ever seen, was beginning to improve. I credit Dr. Crawford with saving my vision and cornea. My eye is still healing, but I will forever be grateful for Dr. Crawford's swift actions. read more

We were in the West Chester area for sports and my daughter realized she forgot her contacts back in Indy. Will at Eye Care One helped me coordinate getting her Rx sent to them and made sure we got trials of her prescription! They went way above and beyond to help a teenager out! The entire staff was very friendly and helpful. read more

I will never go to another Optometrist! The doctor takes time to make sure your prescription is right, he is thorough and patient. I have gone to other locations and never feel confident with my contact prescription. He and the employees are kind and professional! So glad I found this office read more

Being new to the area, my wife searched yelp and google for reviews of eye care professionals in the West Chester / Mason area for me to visit. That was my introduction to Dr. Crawford and his staff - excellent reviews that seemed too good to be true. After just completing my first appointment I can truthfully write here that he is better than advertised. I move around frequently for my career - Las Vegas, Minneapolis, Nashville, South Bend, and now Cincinnati. Dr. Gregory is the most thoughtful, thorough, and professional optometrist I have ever visited. He spent a long time with me during my exam, making sure I had a detailed exam and answering all of my questions. His staff was also very nice, helping me choose the right frames and contacts. My family and I have definitely found our new family doctor for our eye care needs. I highly recommend Dr. Gregory and his staff for all of your family's eye care needs. read more

After 20 years of going to the eye doctor in Dayton, I finally decided to make the switch to a doctor here in Cincinnati. After a Yelp search and some research I decided to go to Dr. Crawford at Eye Care One. Let me tell you, I was not disappointed. Dr. Crawford is such a great doctor. I can really tell how passionate he is about ophthalmology and his practice. Dr. Crawford really took the time to make sure my prescription was correct and spent more time with me than my last doctor ever did. I even told him how thorough he was. Not only was Dr. Crawford great but his staff was wonderful too. They helped me pick out a pair of glasses and made sure my insurance was correct and I was getting everything I need. read more

I have been going to Eye Care One for 24 years. Dr. Crawford is the best. Staff is friendly,

Still coming here. Dr. Crawford is great. Highly recommend. Still long drive but worth it!

I didn't need glasses until later on in life so I don't have a lifetime of eye exams and picking out glasses to compare against, however, I have always received very good service from Dr. Crawford and will use his services for as long we're both around and about. One nice treat while waiting for my appointment was to see all the soccer teams EyeCare One has sponsored over the years and to actually find a picture of my son in a team photo. read more

Dr Crawford and the entire staff were incredibly friendly. Dr Crawford was knowledgable and found things that other doctors missed. I would highly recommend this office. You wont be disappointed. Cindy Z read more

I am new to the area and was very nervous about changing from my eye doctor of 15 years. Dr., Crawford is very thorough, took very good care of me and took an amazing amount of time helping me get just the right contact lenses and glasses prescription. The ladies in the office are downright delightful. I had a great experience and am thrilled to have found a new home for eyecare! read more

Great experience with the doctor and picking out frames, but the pickup of the glasses and fitting was less than desirable. They lady helping me acted if I was bothering her. My expectation is that they do a little more than hand the glasses to you and ask how they feel. My past experiences have consisted of them checking to see if they are lined up and centered and check to see how they fit behind the ears. Will likely have to go back to have them adjusted. read more

I have been seeing Dr. Crawford since my family relocated to the area approximately 14 years ago. My entire family origin continues to see Dr. Crawford. Now I have my own family and only trust Dr. Crawford for our eye care needs. He is a competent and caring doctor. He is also great at helping you select the best vision correction option that fits your life. The staff in the office are also very friendly and you can tell that they enjoy their work environment! read more

I saw Dr. Crawford as part of a Groupon voucher for services and eyeglasses. I was due for an exam and had moved to the area recently. I read the other Yelp reviews before I bought the Groupon. I was very pleased with the staff, the service and Dr. Crawford. I believe I have found a new optometrist for our family. I would definitely recommend Dr. Crawford and EyeCare One. read more

Tried EyeCare One because I am a college student with out insurance. Thought I was getting a great deal by paying 44 dollars for an eye exam and 150 dollars towards glasses. Wrong! First off Doctor Crawford was in such a hurry with me I felt like he was just trying to get me the hell out of his office, then I went to go look at glasses and their cheapest pair was 320 dollars so even with the 150 down it would still cost 170 dollars at the very minimum. When I asked what I could, payment plan or any other options, the receptionist was extremely rude and unhelpful. I was so excited that I was finally going to get glasses, and I walked out with nothing, but her saying we should still have your prescription on file for the next couple months if you get your finances adjusted. (That UPSET ME!) So I decided to get glasses and a months worth of contacts online. 50$ Total. They asked for my doctors info, just got an email from the online eye wear store, and DR. Crawford had no history of me being their! Feel like I got robbed from a doctor. I would not suggest this place to my worst enemy. I'd rather go to Walmart... read more