I made a purchase online & they were quick to get them to me and I am very happy with them! I…read morehighly recommend eyeglass universe

Exactly what I needed ! The glasses came without a single scratch . Attention to detail with my…read moreorder was incredible! I love small business for this exact reason. Thank you guys so much.

Dr. Snyder breached confidential information by giving my email address and phone numbers to an…read moreoutside agency recruiting host homes for exchange students. I was subsequently bombarded with texts, emails and phone calls. This was done WITHOUT my consent or authorization. Unprofessional and unethical.

Dr. Snyder is the most kind, caring, and professional doctor I have ever worked with. The staff…read morehere is very friendly and caring as well. We are moving out of state and will still continue to visit the Mason Eye Center thanks to Dr. Snyder.

Came in to repair an arm that snapped off my sunglasses that got caught in the sliding door of a…read morevan. Dale was quick to take them in and solder a new hinge on to put the arm back on in less than 30 minutes, and bent the arm to its original shape ! If you want fast, friendly service at a great value (~$30 for repair), there is no other place to go in the area for eyeglass repair!

Great service you cannot find anywhere. But in northern Cincinnati. Salvaged a destroyed pair of…read moreglasses for a pittance. Highly recommended.

do not go here! now they do virtual doctors. even with insurance the place is a rip off. plus they…read morenever let you leave with your actual prescriptio. somehow they always leave something off the prescription or give you something you can't use online.

We've been coming here forever. They have always provided the most awesome eye care and an awesome…read moreselection of frames. I don't remember the name of the person that helped my son pick out glasses 6/28/22 @ 12:30... but she's the same one that has helped us before - working with the insurance budget and picking out the very best! People need to be appreciated more for their awesome work.. so thank you! We also get the insurance coverage for every pair... always a must!

Took RX in to get the BOGO sale. Paid $20.00extra for one to be sunglasses. Only wear glasses for…read moredistance when I drive. Sunglasses are fine. No problems. The other pair have had the lenses fall out THREE times. Just took them out of the case and BOTH lenses fell on the floor again! These are not unusually thick glasses and only ground for distance and no bifocals or anything else. Somebody there does not know how to grind glasses to fit in the frames. This has happened so often that I had to go to another optical company and get a pair made b/c these things are falling out of the frames even while I was trying to drive at night, when I need them. If you depend on your glasses to be able to see, and use them reliably, I would not recommend going to this place!! The pair I bought at a differnet optical company have been fine.

Where do I start. I went in for my appointment for an eye examine and to purchase glasses. I sat…read moreand waited an hour after appointment time to be seen. Got my exam and a new script. Picked the glasses out and went to pick them up when they were ready. I tried them on and couldn't see. Had to wait until the next day for a new exam. The appointment was for 10am but there was no staff there. They strolled in about 20 minutes late. Got the new script and the lady told me they questioned the first script but the Dr said it was correct. Got my second pair of glasses and I am still using my old glasses because I work in an office and need to be able to read. Now I can't get them to return my call to set up another appointment and miss a 3rd day of work to get a script that works. What is up with this? I have used my insurance so I have to wait another year to go somewhere else. I'm very unhappy and am stuck with glasses that don't help me see. Why won't they return my call?

So back at it with this location. The glasses were supposed to be redone since there was a stain on…read morethe lenses. Called last week 3 weeks after pick up, was told call next week they are not back from lab. Called today no note in file about replacement being ordered. They have to wait for manager to go over. ?????? Manager was the one that said (when shown the mark) let her wear those so she can see and re will reorder the glasses. Well looks like they never followed thru. Really people???

Tiffany is an absolute superstar!! I don't have my license and this woman personally delivered my…read moreglasses to me. I almost cried putting them on and actually being able to see for the first time in 15 years. Wonderful experience.

Edit: It's been officially 4 weeks and still no call about my glasses. Also no "how they can make…read morethis right" just excuses and blaming the lab. I'm extremely frustrated and don't even want this glasses anymore as I could have ordered them anywhere else and have had them by now. The doctor here is great. This has nothing to do with the service he provides. They will dilate your eyes and tell you to go look at glasses. Makes sense but when you ask about prices they give you a look. Sorry I can't read a price after you guys just dilated my eyes. Realized they added extra stuff only due to the price being off. But again it's hard to read what they are doing because of your eyes being dilated. They told me it would be around 2 weeks for my glasses. It's now been over 3 weeks and will probably be at least 4 by the time I get them. Just as reference, my wife went to lenscrafters 5 days after me, got her first pair of glasses back, realized it was slightly off, had another appointment days later, and now has had her second pair for around a week now. Don't waste your time here.

Staff was courteous, helpful, and very knowledgeable.. Dr. Really explained a lot to me about my…read moreeyes and was really great at what he does. I love the location, was very easy to find!

Booked my appointment on line but also called to confirm. They were very nice. Normal exam. Not a…read morelong wait. Not a large selection of frames but enough to choose one. Prices reasonable with insurance.

This place scams their customers and lacks any form of integrity. The guy in his 30s with the…read moreorange tinted glasses is rude and condescending and doesn't know how to do basic functions of his job. I ordered additional addons to my glasses that were not correctly added on, I called a number of times and got 5 different answers and they had no way to verify the addons were done. Avoid this place at all costs. They lack professionalism and basic organizational and communication skills. They also violated HIPPA by releasing my prescription to an unauthorized person and I will be following up with the medical board.