Gerald provided an excellent experience. He helped me pick out the perfect pair of glasses for me…read moreand my wife. I will definitely be returning!!!

My experience could not have been better! As I was handed…read moremy new prescription, Sara invited me to sit down to discuss my needs, look up my account, review the details of my birthday discount card, and my insurance coverage. As I started looking at frames, I had all of the details I needed. Once I chose sunglasses and regular glasses options, Sara was wonderful with helping me to choose one of each that fit and looked great! The wide choice of frames was wonderful, but the professionalism, knowledge, helpfulness, and friendliness I experienced is exactly what will bring me back to this Lenscrafters!

Great service you cannot find anywhere. But in northern Cincinnati. Salvaged a destroyed pair of…read moreglasses for a pittance. Highly recommended.

He is very reasonable and very knowledgeable.and a great person. I highly recommend himread more

Dr. Sparks and his staff are always very nice and helpful. Myself, my husband and my daughter all…read moresee him. At 30 years old I finally decided to try contact lenses and he spent what felt like all day helping me learn to put them in and take them out! He always did so well with my daughter first eye exam as we al know kids are nervous and shy when seeing any type of doctor especially for the first time but he was so friendly. We always recommend Dr. Sparks to our family and friends!

Dr. Sparks gave me the most thorough eye examination I've ever had. I was able to ask many…read morequestions without feeling rushed. I was fitted for soft contact lenses after wearing gas permeable lenses in the past. He was patient with my deciding which lens combination gave me the best vision. I'm a young senior who no longer needs help seeing distant objects, but still requires reading glasses or appropriate contact lenses. Very efficient & friendly staff as well as a pleasant office in Fairfield. I am pleased & trust my eye health with this doctor.

If you have any plans for the rest of the day CANCEL THEM! The wait time to see the doctor is…read moreridiculous. The appt was at 10:30am. Didn't see the Dr. till 11:25! If I was almost a hour late to the appt they would have canceled it!

My husband and I have been using this optometrist's office for several years. I will never go there…read moreagain. The location moved from Tri Country Mall to across the street. Small, cramped waiting area. Chaos and confusion. We were waiting way to long after the 1st initial eye exam...at least 30 to 40 minutes to be seen by the doctor. Not enough seating in the office waiting area. Dr Kenkel did what I thought was a thorough exam complete with a retinal scan & a concerning finding (for us not him) on the scan. I left the office frazzled to say the least. The next day my husband gets a call from Dr Kenkel saying he made a mistake. What he thought was going on in one of my husband's eyes was a SMEAR ON THE LENSE. WTAF?? I will never go there again. I want all of my money back! Terrible!!

a young employee Owen, went out of his way to walk me through the store and help me find everything…read moreI needed while I was giving possibly the worst description of what I was needing to get accomplished. He found me exactly what I needed . it's my 1st choice go-to from here on out.

As a woman, rating a hardware store with 5 stars is a big deal. I have been to some places that…read moretreat me as if I'm an idiot because of the simple fact that I am missing an extra body part... I have been to this store several times because of random issues I've had in my apartment, and the staff here are incredibly friendly. As soon as anyone walks in the door they ask what you are looking for, and as long as they aren't swamped, they will come help you find whatever you are searching for. The aisles are nicely laid out with signs displaying what is where. Prices are reasonable, and even if they were more expensive than a standard hardware store, I'd honestly come here first anyways. I've gone in for a standard extra key being made, to a toilet flapper, and one time in an emergency I even took the door lock off the door and to the store. My key no longer worked, and the property couldn't get out that day to fix it because of several emergencies. I unscrewed the deadbolt lock, and walked in with an exasperated look on my face. The staff immediately came to my aid and picked out a new lock for me. Awesome. I love this place, and it makes me want to be a rehabber or DIY pro just so I can go in here to buy more stuff!

Dr. Murray is amazing. She is so dedicated to her patients and their well-being! Thank you Dr…read more Murray, you are one in a million!

I highly recommend this place if you, like me, have need for corrective lenses. I initially picked…read morethis place because it was near work and some coworkers raved about how awesome Dr. Brenda Murray is. I no longer work quite so close to Evendale, but I still make the yearly trek here to have my vision checked. Dr. Murray is an absolutely delightful person who does a great job making sure you will be able to see properly. Also, she either keeps super detailed notes or just has an amazing memory, because she will remember little details about you from visit to visit. That is not something I've found to be a common trait in many doctors. The place is a bit off the beaten path. But if you can find the light at the Wendy's on Reading in Evendale, that is where McSwain Drive is- across from the Wendy's, all the way up the hill, and then to the right. As a side note, I've also gotten some of the cutest glasses I've ever worn from them. Not only that, but whenever the awesome lady is who picks out frames for you to try (sadly I forget her name) has handed me a pair and said, "Oh, this would look cute on you." And sure enough, that was the pair I walked away purchasing. Usually I am stuck in an eye doctor's office for at least an hour, hemming and hawing over which frame to buy, but not here. And that has happened twice so far in the last 3 or 4 years I have been going here.

I got glasses here recently…read more First of all, they never notified me when my glasses were in. I called them asking "You've had my money for three weeks now where are my glasses?" And they said oh yeah, they came in a week ago. I said shouldn't someone have mentioned that to me? They said oh yeah well our notification system was on the fritz so sorry not sorry. So I picked up my new glasses one week late. Got them home and realized the lens was loose in one of them. Due to my work schedule, I was not able to make it into their office again until the following Saturday. Which is today. I arrived at 1:41 PM. on their door. It says they close at 2 PM. There's no one here the door is locked. I do not recommend this place. I feel that they are unprofessional and I'm definitely going to get glasses somewhere else next time.

Went here for a routine eye exam. The staff was all very friendly and professional. Dr. Martin E…read more Was very carrying and answered my questions. I would highly recommend him and his staff.

In the past, I have found eye exams to be a frustrating process…read more Dr Shull was great. I felt she let me take my time making my choices. Very good experience!

Very professional, pleasant optometrist…read more Excellent staff. Great selection of frames. Nice setting/location. Can set your own appointment online, very streamlined process.