My husband and I both wanted regular prescriptions for near sightedness. We received reader…read moreprescriptions. Called back and they could not give us the RX we wanted. A year later billed us for a missed appointment that they never told us about. I wrote a letter and received no response-the bills came every month. Bad business practice.

I cannot at enough good things about this family-owned and operated practice. The staff is…read moreprofessional. My doctor runs on-time. He is thorough and answered questions I had about recent changes to my vision without making me feel rushed at my last visit. Highly recommend.

Dr. Guappone is my new hero. I have never in my life had a health professional spend so much time…read morewith me. Instead of making me feel like an imposition, Dr. G made me feel like a special guest in his office.sat there half expecting to be offered a cup of tea and some scones. My eye exam was thorough, and I was given a ton of information on how to improve my eyesight through exercises and better computing habits. I would go back just for fun if my insurance covered it. Update: I ended up buying 3 pair of glasses with the help of Brandi. She is truly the Queen of finding glasses that suit a person's face and personality. My friend came with me when I went to pick up my glasses and he was so impressed with the service that he decided to book himself for an eye exam and get himself some new glasses too. True story.

I recently moved to Cincinnati and needed a new optimist. After conducting research for about a…read moremonth, I landed on Dr. Hamillton, Hyde Park Optometrist. My eye exam was the MOST thorough and Dr. Hamilton explained every step with precision and humor. Importantly, I learned why eye glasses ordered from lesser committed "eye professional" offices do not work as prescribed - they are made with inferior plastics - something you will not see endorsed from Dr. Hamilton. Only the best because he and his team truly care about their clients wellbeing. My research paid off and I hope this review helps you on your journey to find the right optometrist. Truly an exceptional experience!

Capable, thorough, caring, personable. I run out of superlatives to thank Dr. Cartwright. I've been…read morearound my bad eyes my whole life and this was the best appointment I've ever had with an optometrist. She most certainly saved my sight today from an undetected re-emergence of a retinal condition. She is truly best in class.

Closed their doors without contacting customers, so unprofessional. I hope Dr. Burt lands somewhere…read moreso I can try to find him.

Dr Michael Sifri was an ophthalmologist in private practice, as was his father who also worked in…read morethe Anderson Ferry location. Both are now deceased. This practice is one of the very few in Cincinnati who are not part of the 80 + doctors at the Cincinnati Eye Institute and whose practice is not owned by a Wall Street Private Equity company. His nephew, Dr. Alex Kuley, joined the practice a few years ago. The small practice treats patients as individuals while being on top of the latest procedures in eye surgery. I am a retired physician. I appreciate their approach and have sent many family members and friends to them. My husband sees them. (He has no eye problems other than needing reading glasses.) My Mother-in-law, who has macular degeneration, also sees them.

I have been (seeing) Dr. Sifri for decades. It's not merely his skill level, but his manner…read more Awesome. He's also a wonderful human being who gives of himself to the poor and unserved. Wish I had other MDs like him.

I realized I left my contacts at home and was in downtown Cincinnati for a wedding. Danielle and…read moreVanessa at the front desk were SO kind to give me a pair of contacts and case at no charge without hesitation!!!! Above and beyond for customer service despite not being a patient there.

Great doctor with excellent service. I never have to wait too long and the office is always clean…read more I've been coming for many years and despite the location not being as convenient as it used to be, I still plan to be a patient.

Everything is Excellent , the doctors are fantastic, and the office staff are very pleasant, I…read moreenjoy my business there if I have to go to eye doctor!

Dr. Marek is an outstanding eye doctor. Besides his great personality, he takes the time to explain…read moreyour exam and answers all your questions without feeling rushed.

Dr. Young is very thorough and explains everything in detail. He is very pleasant and it is always…read morea pleasure to deal with. His staff is also very friendly, much better than other vision centers that I have been to over the years.

Deceptive Billing Practices…read more I am extremely dissatisfied with this business due to two separate, highly deceptive billing incidents. Issue 1: Preemptive Overcharging During my initial eye exam and contact lens fitting, the staff overcharged my credit card by $40 above my insurance copay ($70). When I questioned it on the spot, they claimed they "preemptively" charge extra in case insurance denies a claim. After I insisted my maximum copay was $70, they agreed to a refund. However, they claimed that because it was a Saturday, they would process the refund during the work week. Instead of the promised refund, they ultimately forced a store credit on me. Issue 2: Surprise Billing I scheduled a follow-up appointment because my trial lenses were blurry, and I confirmed over the phone that this recheck would be free of charge. During the exam, the doctor asked a few questions about dry eyes as it could be the reason for the ill-fitting lens and offered to recommend drops. Later, I discovered they billed me for a separate "dry eye consultation." I was not informed that this would be the case or made aware of the relevant charges. Had they been transparent, I could have had the opportunity to accept or decline. When I disputed the bill, they claimed they had to charge me because I did not have medical insurance on file, which misses the point entirely. My main objection was that I had not been properly informed beforehand. They refused to remove the charge and kept my previous $40 credit to cover it. In my opinion, this office engages in deceptive billing practices by adding hidden fees without clear patient consent. I believe converting a free follow-up into an unapproved medical charge is a breach of professional and ethical standards. Avoid this provider if you expect honest pricing and transparent communication. [EDIT] Response to the business owner's reply below: Josiah Y., I do not agree with your assessment of the situation. I scheduled and arrived for a standard, complimentary contact lens recheck. An eye examination is a necessary part of that specific service. Expecting a patient to actively refuse an examination during a recheck appointment just to avoid unapproved charges is completely unrealistic. The core issue is a total lack of informed consent. I was never told that the nature of my visit had changed from a free recheck to a billable medical consultation, nor was I informed of any additional fees. Because I was not given the opportunity to consent to these charges, I dispute the examination fee and request a full refund.

Great staff! Super friendly and pleasant. Dr. Colin Bloor and Kayla Burgin took excellent care of…read moreme!

Amazing doctor and fantastic staff. This is the first doc to address my astigmatism in both eyes. I…read morewas aware of just one. World of difference. I also needed prescription safety glasses and they even had a selection of those too!

Visit with Malinda Pence was good as usual.. what I have major issue for is charging my credit card…read morewithout billing me for an expense that was not covered on the insurance, over 11 months later w/o my knowledge. Anthem said I should not be charged because my EOB said I should be charged $0, Very UNETHICAL.

Staff was wonderful and explained all of the tests and what I needed to do very well. They have the…read morebest selection of frames & sunglasses I've seen. Dr Stoffel was so nice and helpful. I had a slight prescription change that really made a difference in the way that I see. Highly recommend them to anyone looking for an eye doctor.

With an insurance change we were required to find a new optometrist after 6 years being with our…read moreformer Dr. We are so pleased with the family oriented and customer care provided from the reception, to eye photography assistant, the Dr and follow up contact education. Our Dr was very complete and offered an experience we haven't experienced since relocating 6 years ago to Ohio. As a result, the entire family will be coming here. I really appreciate the 1:1 contact education for my teenager who will be a new user to contacts. The instruction was delivered with encouragement, patience and understanding. Thank you! The office is very clean. The parking is across the street behind the bar/restaurant. Be careful crossing the street as there are lots of crazy drivers.

I recently booked an appointment. I left work early to make it, but when I arrived the entire…read moreoffice was closed. I double and triple checked to make sure I had booked correctly, and I had. I left the office a message and they called me back the next day. They left me a message and did not apologize it even acknowledge the problem, just instructions on how to book another appointment!