Went in yesterday to have my NEW script filled. Once again the staff was pleasant and very helpful…read more I picked out my frames (lots to choose from) and was very happy to know that I had very little out of pocket ($40.00 to be exact), the only reason I had that OOP was because I chose a frame that was $50 above my allowed amount. If you go anywhere else to have glasses filled then you must like throwing money away. I absolutely love Mary and the front office staff! Kim Brandenburg

Friendly and helpful staff. However, I was not expecting my eye exam to be 70 dollars for a contact…read morelens exam. The only thing that was done was a trial pair of lenses for my new prescription. So the whole thing was 150.00 dollars somehow. I didn't get a break down of the fees I was charged just a generic receipt. Also, the doctor didn't write my prescription like she said she was going to. I'll stick with Walmart.

I realized I left my contacts at home and was in downtown Cincinnati for a wedding. Danielle and…read moreVanessa at the front desk were SO kind to give me a pair of contacts and case at no charge without hesitation!!!! Above and beyond for customer service despite not being a patient there.

Great doctor with excellent service. I never have to wait too long and the office is always clean…read more I've been coming for many years and despite the location not being as convenient as it used to be, I still plan to be a patient.

I recently moved to Cincinnati and needed a new optimist. After conducting research for about a…read moremonth, I landed on Dr. Hamillton, Hyde Park Optometrist. My eye exam was the MOST thorough and Dr. Hamilton explained every step with precision and humor. Importantly, I learned why eye glasses ordered from lesser committed "eye professional" offices do not work as prescribed - they are made with inferior plastics - something you will not see endorsed from Dr. Hamilton. Only the best because he and his team truly care about their clients wellbeing. My research paid off and I hope this review helps you on your journey to find the right optometrist. Truly an exceptional experience!

5 stars for Dr. Guappone. 4 stars for the pushy…read moreneed-to-buy-your-glasses here pitch. -- I found Hyde Park Optometrists thanks to Yelp (see Yelpers, your contributions REALLY make a difference in peoples lives!) My husband and I actually booked back to back appointments. I haven't been to the eye doctor since I was in 5th grade, mainly because I claim to have perfect vision, but after not being able to see (especially while driving) my family banded against me and made me go (insert mad face). And I'll admit, i was mainly not going because I thought it was because I was getting older and/or possibly because I am scared to death of that eye puff machine. Basically I'm Rachel off friends in the episode "The One With Joey's Big Break" and also where Rachel goes to the eye doctor, gets some drops and everyone has to hold her down to put them in, yeah that's actually based on my life story. ANYWAY -- the doc tells me the eye puff machine is old skool and that technology is no longer in use. Now they use these super high tech camera things and it's not *as* scary. After the camera screenings etc. the eye exam was where I seriously almost lost my shit. Dr. Guappone 1) looks like Bill Nye. 2) IS THE SMARTEST MOST ARTICULATE MAN ON EARTH (well at least in the eye doc world). He didn't give me some BS medical terms. He actually broke down what was wrong in terms I could understand and even demonstrated on a model, and as a visual learner I was super appreciative of this! Also as others have said, he is very thorough. When I started off my saying I was a perfectionist, he went on to say he was too - and hence the through exam to make sure that the exam matched up to the camera readings. I just could not believe the amount of time he took to explain both to me and my husband about our situations, preventative health, and plan moving forward. It was a breath of fresh air and seriously eliminated (well almost) my fear of going to the doctor. I cannot reccomend him enough! The only negative and -1 star. I felt like the glasses selection was a bit outdated. They had some trendy designers, but not nearly enough or in the styles I wanted. Although the young man helping me was funny and enthusiastic I was put off by how insistent he was when trying to get me to purchase glasses through them. I literally just learned I needed glasses, if I have to wear them on my face every day - I want and need to find the ones I actually like! And again, as a perfectionist do some reserach first. Albeit super friendly, would lay off the sales pitch. Overall cannot reccomend this place enough and I will certainly be back for my ongoing check-ups!

Went there last year and it was great. This time was horrible. Accident on 275 so I was 8 minutes…read morelate. Ran in apologizing and was informed they could not take me. Then argued with me. Their computer said it was later than it was. Unbelievable! Pretty sure my phone is more accurate. 1 person in the waiting area that holds 50. No cars. Apparently no business. They did try to change my time earlier in the week but I was unable to accommodate. Looks like they got their wish. I will NEVER go back and suggest you stay away. Horrible, unprofessional staff!!!!!

Office staff is very professional and courteous from those who check patients in and those who…read moreassist the doctors. I've been a patient at this office for years and am very pleased with Dr. Dowdall who replaced Dr. Schuck after his retirement. He is very thorough and answers any questions with clarity and patience. I highly recommend him!

I've been having my eyes checked annually here for many years. Dr. Schuck is wonderful and very…read morethorough. The staff are also great and are quick and efficient. I highly recommend this center for all your vision needs.

I have a very weak eye prescription and fortunately only have to use glasses for driving. That…read morebeing said, I have been going to Thoma and Sutton for the past 6-7 years and have been thoroughly pleased with their service and professionalism. They're located in the arcade of the Carew Tower, in downtown. I would suggest making an appointment around lunchtime and grabbing a bite to eat next door at Hathaway's diner. Then before you leave the building, be sure to make a quick trip to the observation deck on top of the building for what is arguably the most spectacular view of Cincinnati. You won't be disappointed.

When I lived in Cincinnati in the early 1960's, Bud Thoma ran one of the finest places in the city…read more I was looking this up just for fun. It sounds like the place has gone downhill a lot. Old Bud would be embarrassed to read the bad reviews. I worked for Kohler and Company back then, the best place to get glasses back then. Pete M.

My mom has being going her since she was 16 and I also followed behind, i love them so much I get…read morethere contacts and eye exams

Everything here was fine until one of their staff (Mid age man, I believed his name is Bill) LIED…read moreto me TWICE! Here is my story and I tried to make it short: I did the eye exam and got my persecution in late 2016; Dr John D. LEVY did that for me and he was professional and kind. I went back to their shop recently (mid 2017) to ask if I'm able to meet the doctor and let him add the other brand of contact lenses on my prescription because I kinda like the Aucuve Oasis. Their stuff told me the doctor was no in the store currently, so form then on I went there every two weeks to buy a pair of contact lenses which MUCH EXPENSIVE THAN THE MARKET PRICE (Avira,$20/pair,you can buy 6 of them for about $20) and ask when the doctor will be back. Last week was the second month that I ask them, and Bill finally promised me to contact the Doctor, with reluctant attitude, and he said he would call me at Wednesday. I wait until then but NO ONE EVER CALLED. On Thursday I went that again to ask, Bill did't say sorry, he just gave me a piece of paper with the contact lenses brands that I want. But that was not on persecution, so I insist to make an appointment with the doctor. He said I would need to pay what ever the doctor asked to get what I need to add on my persecution, and the doctor will be back next Wednesday. I though that if I can pay a little bit more to solve my problem, why not? And finally, this Wednesday is my last time step into this stupid place. I went to their shop this noon and ask the young fellow:"Is the doctor here today?" He check the schedule and told me:" Well today is Wednesday, I'm sorry the Doctor is not here today." "But your stuff told me he'll be back today." The young fellow was a nice person so I asked nicely; "Who told you that? I need to ask him." "An older man works here." "Bill, wait a second." And he went inside to ask BILL, and I was waiting there. Just for a second I heard Bill yelling at the poor young fellow:" I won't deal with him anymore, the doctor is not here and he'll not get his persecution...xxxxx" I defiantly a little bit angry, but I also didn't put my trust in Bill. I leave my words " So you lied to me TWICE, Good job!" and left the place. It was a true story, I know I shouldn't made this personal. But the fact is, the other staff, include the young fellow, the doctor and an old lady were very nice to the customers. At least, they never make promises they can't keep. That's the bottom line of being a person, right? In fact no one wanna deal with Bill either, I went to see the doctor, who the hack care about if Bill was there or not? And what I want to say is: Even a non-christian knows: LYING IS A SIN, BILL!

We're new to this experience.. both in our mid forties and hubby noticed a change in his eyes. He…read moreneeded readers and convinced me to tag along to get an exam with him. I was well aware that my vision was no longer 20/20, but I'd never needed to wear glasses... until now. Our insurance is solid. They cover the full exam, frames up to $130, and basic lenses. We opted for an enhanced view of our eyes which was $30/ each. We sat with Erica to pick out our new glasses. Erica was extremely helpful and gave great insight... but be careful of the up-sale. It happens before you realize it, and her reasoning makes soooo much sense. We could have walked away paying $30 in taxes, and for our enhanced exam but wound up spending over $400. Overall we are pleased with our glasses and our experience.

I will give this a solid three stars because honestly, the doctor and the staff in office were…read morequite friendly. One thing that did bother me though is that after spending $300 on two pairs of glasses, literally the day after, I am not able to adjust my order or pay more to switch my glasses to polarized lenses. They expressed that I would need to jump through hoops and do a returnwhen mind you, I was just in there yesterday and had decided not to do polarized lenses yesterday, but decided today that it may be a better idea to get them and was willing to pay the extra 100 something dollars for to add those to my glasses, but they expressed that it would be too late and that I would have to go through a whole refund process after waiting two weeks for my glasses. That part didn't really make sense to me because I feel that someone can just pick up a phone and call and charge me extra for it, but the lady over the phone expressed that I would have to go through a "whole refund process" that she made sound excruciating even though I am the customer and that is what would make me happy. Again, Dr. here is very nice and friendly, but I probably won't return in the future as I know there are other places that would accommodate me.

I walked into Eye1 very nervous, only to walk out very happy! I have a very strong prescription and…read morea very long history of ordering glasses that came back looking too awful to walk around with in public. I figured I was making yet another mistake. But this time, I picked the right place. Grace lives up to her name! She immediately picked out frames I never would have picked for myself--and guess what?--she knew best. For the first time in my adult life, I don't have to choose between seeing and being seen. I've ditched my contact lenses for good. Eye1 has earned another customer for life.

Unbelievable selection of high-end eyewear. As an optician from Canada, I knew what I was looking…read morefor in terms of brands and quality: this store exceeded my expectations. Truly amazing selection, something for everyone in terms of style. Found the perfect pair for myself and for my bestie. Deidre was a dream to deal with!