I brought my mom in here to look for glasses with clip-on shades. Arianna (I hope I spelled her…read morename correctly) was so kind and patient with us. While my mom didn't end up getting eyeglasses with clip-on shades she did get 2 pairs of eyeglasses, one regular & one sunglasses! The customer service was above and beyond. A truly wonderful experience. I will be telling all of my four-eyes friends about Warby Parky!!

Stylish glasses at incredibly affordable process? Yes please! I really like that you can bring in…read moreyour prescription from any provider and they can get your glasses made. They have a super simple processes, you walk in and try on a bunch of frames, pick the ones you want, the staff will take a photo of your prescription, tell you how much it is, you pay right there on a tablet and they do you the finished glasses in about a week. Gone are the days of having to be "sold" extra features on things you didn't want to feel pressured. Definitely going to use again!

Eyemart in Eastgate was a very good experience. The people working there are awesome and made my…read moreexperience easy and painless!

got glasses for the first time and the lady who helped me was so nice!! she made it very easy and…read morehad such a fun energy!

A couple of months ago my primary eye care center in Mariemont closed down. I was able to retain my…read moreprescription from them after I received the news. I was looking for one near my home. Whenever I shop at Walmart I pass by this place. I asked my friend that works at Walmart if she had any problems and highly recommended them. She told me the pricing is VERY reasonable. So I decided to try them out. I didn't need an appointment. I just walked in on a weekday after work. Elijah helped me both times (drop off and pickup). I already had my glasses (I ordered them online through another company) and prescription with me. The process was so fast and simple. I used a progressive lens and I upgraded to no scratch instead of plastic. I also got the lighting control due to my job. 8 hours in front of the computer. After the measurements and processing, I couldn't believe the pricing. It's much cheaper than all the other places I've been to including Lens Crafters. It only took a week. They send it to a lab for processing. Then when it's ready, they send you a text. You have to pay IN full before they send it out. When I went for pick up,, I tried the glasses on and loved it! The lens was super clear. Better than my primary glasses I currently used. I had some adjustment made on the fitting and I was good to go. I ordered a couple more frames through another site and will be coming back very soon. My Mr also wants to try them out. Currently, they don't have an optician at this location. They are still hiring. But when they do next year, I will be using this place. Btw, they have a great selection of name brand glasses and sunglasses. Pricing is definitely affordable. Don't sleep on Walmart Vision. I had an excellent experience. Elijah was down to earth and helpful.

My lady came here to get some glasses done and she had such a great experience that she recommended…read moreI go there too. So I decided to do so and I had a great experience as well. They don't have an optometrist, yet but they're working on that, and in the meantime they're accepting prescriptions from other places. They offer a plethora of different frames and lens options to choose from to customize your experience and fit any price range. Melissa was very friendly and helpful during the entire process. I brought in three frames of my own and she helped fit them for my lenses. I opted for standard lenses with anti-glare and it was only $125 per frame ($20 processing fee for bringing in your own frames). Considering how much I've paid for frames and lenses elsewhere, I'd say I would absolutely come back here again.

do not go here! now they do virtual doctors. even with insurance the place is a rip off. plus they…read morenever let you leave with your actual prescriptio. somehow they always leave something off the prescription or give you something you can't use online.

We've been coming here forever. They have always provided the most awesome eye care and an awesome…read moreselection of frames. I don't remember the name of the person that helped my son pick out glasses 6/28/22 @ 12:30... but she's the same one that has helped us before - working with the insurance budget and picking out the very best! People need to be appreciated more for their awesome work.. so thank you! We also get the insurance coverage for every pair... always a must!

To the point I will not be returning to the location in Eastgate. My son who is 6yrs old needed an…read moreeye exam to see if he needed glasses. So 2/22/24 appointment - front desk associate begins the basis eye pictures and eye pressure tests etc. He is nice and courteous but perhaps to slow because manager lady , Brandy, steps in and grabs my sons head and holds and adjusts as she says fit telling the guy to just take the picture. That Brayden my son needs to get to the doctor. Hmm,little rough,man handled and didn't ask if Ishtar was ok to do, but ok we got the job done. Next, room with the doctor. He is excellent and informative... follow that with sitting with the manager to order my son's glasses and sports goggles for baseball. 2 weeks they will be ready they say. It went a little past time but ready to pick up. Here is where it really down spirals. I show up to pick up. Took minute the front guy found my son's order. We sit to try on. The front guy does not know how to put the band only on. Sport glasses arrived half and half to show and other associate had to call manager to figure it out. While I was reading the little paper trying to find instructions. Finally on to the glasses part. My 6 yr old was so excited but glasses were not straight on his face. The other worker she tried maybe 4-5 times to fix straight on his face and told me she don't know what else to do. They kept raising up or toward the right and all she would do is level them with the table. I even stood behind her to give her the benefit of the doubt. I told her I can't believe no one here can adjust glasses. And how first impression is everything especially in school and they should know that. The female worker instructed me to just leave she can't deal with this and me any longer. I said don't raise your voice at me I want this to be a pleasant experience but I want you to know How disappointed I am spending about $1000 on glasses and being sent home crooked and told to come back when the manager is available because they are new. I drove 40 minutes to the location to receive my product and no one capable or fully trained to send us home satisfied. NEXT day closed then followed by message from the manager Brandy to call back and speak with directly. I call back then she returns my call saying that I disrespected her two employees with my tone even though I did not say a single bad word. Brandy stated I had her girl crying in tears and that the employee forgot to lock the door because of me. Manager said she watched the video and that it was then after 6 pm and they are both new and I should have just came back a different day. That it's normal not to be able to adjust glasses sometimes they even break frames. That she is not sorry and will not apologize because she doesn't like my tone and I stated to her I am not going to apologize. I did nothing wrong by stating I wanted the manager s card and informed them that I would be calling. The manager stated I was rude saying all that. The manager Brandy also stated for me to go to any eyeglass place and get them adjusted that her and the doctor are fine with me and my son never coming back. Wow Customer appreciation right there. My time my money = your job security And because I m a mom worried about my son being bullied at school with crooked frames you tell me I'm out of line find another business to fix his frames. Or that I can schedule with her the manger Brandy but I am lost for words. That manager basically told me take a hike and I plan to find another company 100%. I've had glasses and contacts over 40 years and never witnessed such care in any of exam to pickup situations as this. Worst ever and I will not step foot in there again

Doctor was very friendly and very knowledgeable. I was in and out within 45 minutes. Good selection…read moreof glasses

I had such a wonderful experience at the Opticare Vision Center in Milford! Something was stuck…read moreunder my upper eyelid and it was extremely uncomfortable, so I called to see if they could help. I wasn't a patient, but they worked to get me in right away. The staff was absolutely amazing and friendly--they made me feel comfortable (I've never needed to see an eye doctor before). Dr. Malof was able to remove the debris from my eye quickly and painlessly. Hopefully I don't need glasses in the near future, but if I ever do I'm definitely going here!

I would give this place a zero if I could. I had three appointments that I had to cancel in advance…read morefor personal reasons. Today when I had to cancel I was accused of not showing up for one. Absolutely not true!! I simply will never go back. Not that great of a place anyway!!

With an insurance change we were required to find a new optometrist after 6 years being with our…read moreformer Dr. We are so pleased with the family oriented and customer care provided from the reception, to eye photography assistant, the Dr and follow up contact education. Our Dr was very complete and offered an experience we haven't experienced since relocating 6 years ago to Ohio. As a result, the entire family will be coming here. I really appreciate the 1:1 contact education for my teenager who will be a new user to contacts. The instruction was delivered with encouragement, patience and understanding. Thank you! The office is very clean. The parking is across the street behind the bar/restaurant. Be careful crossing the street as there are lots of crazy drivers.

I recently booked an appointment. I left work early to make it, but when I arrived the entire…read moreoffice was closed. I double and triple checked to make sure I had booked correctly, and I had. I left the office a message and they called me back the next day. They left me a message and did not apologize it even acknowledge the problem, just instructions on how to book another appointment!

What could be easier? I called in *on a Sunday* and got an appointment within 2 hours. I was seen…read moreimmediately and got an eye exam/prescription within 30 minutes. I ordered glasses through my insurance, was fitted, and they will mail the glasses directly to my door. They have a good selection ranging from economy - designer Italian frames. It's a small store (super crowded) but they work efficiently and attentively. Very pleasant overall experience.

We just bought this glasses online and plan to change a pair of lens with diopters. A lady who is…read morethe store assistant broken the nose pad during the process. And they admit it is their problem and only agree to give us $50 discount on the order. The glasses is brand new and we keep the receipt to prove it worth $230.Which means we not only can't not get the full compensation, but needing to take their services again to receive the discount. It is impenetrable that they admit their problem and can not give any "real " compensation. If anyone comes to some service for your own glasses , please notice that you may get a broken glasses with some discounts you can use in your next orders.