Came here for glasses last year, decided I want to swap to contacts this year. They were all so…read morenice and kind, even with it taking me 3 appointments to be able to get the contacts in

I selected Milford Eye Care because they are in my network for VSP insurance. I had a very pleasant…read moreexperience. My husband will be going here also.

I hate going to the eye doctor. I dread hearing that my prescription has changed and that I need to…read morebuy new glasses. The staff at this location makes it as pleasant as it can be. The eye doctor is a really cool person and fun to talk to. She gives honest advice about if you really need to update your glasses or not. At the front counter, Katy, is the nicest person and works hard to apply your insurance and any discounts to get you a deal. I walked out with a new, free pair of glasses thanks to her diligence. If you need an eye exam, this is a great option.

Update: I went in person to order my contacts. I was greeted by Kate, a very kind and sweet person…read more She listened to my frustrations and then made sure I was set with contacts until my new order came in. She explained that there is only one line to call and she is the main person to receive those calls. During my 15ish minute visit the phone rang about 5 times. I completely understand her experience (though she was extremely positive about it). I also believe there has to be a better way to connect with this service and communicate with the Doctor. Just because of Kate, I added two more stars - thank you Kate for being awesome!

To the point I will not be returning to the location in Eastgate. My son who is 6yrs old needed an…read moreeye exam to see if he needed glasses. So 2/22/24 appointment - front desk associate begins the basis eye pictures and eye pressure tests etc. He is nice and courteous but perhaps to slow because manager lady , Brandy, steps in and grabs my sons head and holds and adjusts as she says fit telling the guy to just take the picture. That Brayden my son needs to get to the doctor. Hmm,little rough,man handled and didn't ask if Ishtar was ok to do, but ok we got the job done. Next, room with the doctor. He is excellent and informative... follow that with sitting with the manager to order my son's glasses and sports goggles for baseball. 2 weeks they will be ready they say. It went a little past time but ready to pick up. Here is where it really down spirals. I show up to pick up. Took minute the front guy found my son's order. We sit to try on. The front guy does not know how to put the band only on. Sport glasses arrived half and half to show and other associate had to call manager to figure it out. While I was reading the little paper trying to find instructions. Finally on to the glasses part. My 6 yr old was so excited but glasses were not straight on his face. The other worker she tried maybe 4-5 times to fix straight on his face and told me she don't know what else to do. They kept raising up or toward the right and all she would do is level them with the table. I even stood behind her to give her the benefit of the doubt. I told her I can't believe no one here can adjust glasses. And how first impression is everything especially in school and they should know that. The female worker instructed me to just leave she can't deal with this and me any longer. I said don't raise your voice at me I want this to be a pleasant experience but I want you to know How disappointed I am spending about $1000 on glasses and being sent home crooked and told to come back when the manager is available because they are new. I drove 40 minutes to the location to receive my product and no one capable or fully trained to send us home satisfied. NEXT day closed then followed by message from the manager Brandy to call back and speak with directly. I call back then she returns my call saying that I disrespected her two employees with my tone even though I did not say a single bad word. Brandy stated I had her girl crying in tears and that the employee forgot to lock the door because of me. Manager said she watched the video and that it was then after 6 pm and they are both new and I should have just came back a different day. That it's normal not to be able to adjust glasses sometimes they even break frames. That she is not sorry and will not apologize because she doesn't like my tone and I stated to her I am not going to apologize. I did nothing wrong by stating I wanted the manager s card and informed them that I would be calling. The manager stated I was rude saying all that. The manager Brandy also stated for me to go to any eyeglass place and get them adjusted that her and the doctor are fine with me and my son never coming back. Wow Customer appreciation right there. My time my money = your job security And because I m a mom worried about my son being bullied at school with crooked frames you tell me I'm out of line find another business to fix his frames. Or that I can schedule with her the manger Brandy but I am lost for words. That manager basically told me take a hike and I plan to find another company 100%. I've had glasses and contacts over 40 years and never witnessed such care in any of exam to pickup situations as this. Worst ever and I will not step foot in there again

Doctor was very friendly and very knowledgeable. I was in and out within 45 minutes. Good selection…read moreof glasses

A couple of months ago my primary eye care center in Mariemont closed down. I was able to retain my…read moreprescription from them after I received the news. I was looking for one near my home. Whenever I shop at Walmart I pass by this place. I asked my friend that works at Walmart if she had any problems and highly recommended them. She told me the pricing is VERY reasonable. So I decided to try them out. I didn't need an appointment. I just walked in on a weekday after work. Elijah helped me both times (drop off and pickup). I already had my glasses (I ordered them online through another company) and prescription with me. The process was so fast and simple. I used a progressive lens and I upgraded to no scratch instead of plastic. I also got the lighting control due to my job. 8 hours in front of the computer. After the measurements and processing, I couldn't believe the pricing. It's much cheaper than all the other places I've been to including Lens Crafters. It only took a week. They send it to a lab for processing. Then when it's ready, they send you a text. You have to pay IN full before they send it out. When I went for pick up,, I tried the glasses on and loved it! The lens was super clear. Better than my primary glasses I currently used. I had some adjustment made on the fitting and I was good to go. I ordered a couple more frames through another site and will be coming back very soon. My Mr also wants to try them out. Currently, they don't have an optician at this location. They are still hiring. But when they do next year, I will be using this place. Btw, they have a great selection of name brand glasses and sunglasses. Pricing is definitely affordable. Don't sleep on Walmart Vision. I had an excellent experience. Elijah was down to earth and helpful.

My lady came here to get some glasses done and she had such a great experience that she recommended…read moreI go there too. So I decided to do so and I had a great experience as well. They don't have an optometrist, yet but they're working on that, and in the meantime they're accepting prescriptions from other places. They offer a plethora of different frames and lens options to choose from to customize your experience and fit any price range. Melissa was very friendly and helpful during the entire process. I brought in three frames of my own and she helped fit them for my lenses. I opted for standard lenses with anti-glare and it was only $125 per frame ($20 processing fee for bringing in your own frames). Considering how much I've paid for frames and lenses elsewhere, I'd say I would absolutely come back here again.

I recently moved to Cincinnati and needed a new optimist. After conducting research for about a…read moremonth, I landed on Dr. Hamillton, Hyde Park Optometrist. My eye exam was the MOST thorough and Dr. Hamilton explained every step with precision and humor. Importantly, I learned why eye glasses ordered from lesser committed "eye professional" offices do not work as prescribed - they are made with inferior plastics - something you will not see endorsed from Dr. Hamilton. Only the best because he and his team truly care about their clients wellbeing. My research paid off and I hope this review helps you on your journey to find the right optometrist. Truly an exceptional experience!

5 stars for Dr. Guappone. 4 stars for the pushy…read moreneed-to-buy-your-glasses here pitch. -- I found Hyde Park Optometrists thanks to Yelp (see Yelpers, your contributions REALLY make a difference in peoples lives!) My husband and I actually booked back to back appointments. I haven't been to the eye doctor since I was in 5th grade, mainly because I claim to have perfect vision, but after not being able to see (especially while driving) my family banded against me and made me go (insert mad face). And I'll admit, i was mainly not going because I thought it was because I was getting older and/or possibly because I am scared to death of that eye puff machine. Basically I'm Rachel off friends in the episode "The One With Joey's Big Break" and also where Rachel goes to the eye doctor, gets some drops and everyone has to hold her down to put them in, yeah that's actually based on my life story. ANYWAY -- the doc tells me the eye puff machine is old skool and that technology is no longer in use. Now they use these super high tech camera things and it's not *as* scary. After the camera screenings etc. the eye exam was where I seriously almost lost my shit. Dr. Guappone 1) looks like Bill Nye. 2) IS THE SMARTEST MOST ARTICULATE MAN ON EARTH (well at least in the eye doc world). He didn't give me some BS medical terms. He actually broke down what was wrong in terms I could understand and even demonstrated on a model, and as a visual learner I was super appreciative of this! Also as others have said, he is very thorough. When I started off my saying I was a perfectionist, he went on to say he was too - and hence the through exam to make sure that the exam matched up to the camera readings. I just could not believe the amount of time he took to explain both to me and my husband about our situations, preventative health, and plan moving forward. It was a breath of fresh air and seriously eliminated (well almost) my fear of going to the doctor. I cannot reccomend him enough! The only negative and -1 star. I felt like the glasses selection was a bit outdated. They had some trendy designers, but not nearly enough or in the styles I wanted. Although the young man helping me was funny and enthusiastic I was put off by how insistent he was when trying to get me to purchase glasses through them. I literally just learned I needed glasses, if I have to wear them on my face every day - I want and need to find the ones I actually like! And again, as a perfectionist do some reserach first. Albeit super friendly, would lay off the sales pitch. Overall cannot reccomend this place enough and I will certainly be back for my ongoing check-ups!

Dr. Laura is great. She's funny, friendly and knows her stuff. Was able to schedule and…read more appointment on short notice. The staff is very friendly and helped me with my glasses.

I've moved quite a bit and have had to switch eye doctors along with the moves. By far my best…read moreexperience both with the thoroughness of the exam and with the selection of designer glasses they have.

After wearing glasses almost my entire life I never had an eye doctor that I actually liked until…read morethis one. I at sold glasses. They're cheap with a huge selection. I was sad when many vision insurance changed and I could no longer go there. After Walmart I tried Lens Crafters which I hated! Comparing this place with both of those places, the doctor is way friendlier. They have convenient times for appointments. They're cheaper than Lens Crafters, but not as cheap as Walmart... or maybe it's just that they don't have as large of a selection as Walmart. One thing they do differently is that you don't look at the wall to find your own glasses. You give them some information on what you'd like, then they bring you a bunch of glasses to try. I can't decide if I like this better or not but I did get glasses that I like and I didn't take nearly as long picking them out since I didn't have to find them on my own. Overall I'd say I like this place over most Eye Doctors and would recommend them to anyone.

I visited Edgewood Eye Center for the second time today and had such a positive experience that I…read morewanted to write a review. The first time was in December and I got my normal eye exam. I was able to get an appointment quickly and thought the office staff and doctor were nice and on time. It was a great visit. Today I visited again with my son who is about three years old. I was a little nervous for my toddler to go through the exam and get his eyes dilated, but had some concerns about his eyesight and so thought it was for the best. Everyone in the office greeted him and helped him feel comfortable before and during his exam. The administrative staff gave him special attention and told him he was brave during the dilation process and offered stickers to distract him. The staff person that started the exam and the doctor both were excellent with him and made him feel comfortable the whole time. It was such a relief to me that they made the process so easy!

Came in to repair an arm that snapped off my sunglasses that got caught in the sliding door of a…read morevan. Dale was quick to take them in and solder a new hinge on to put the arm back on in less than 30 minutes, and bent the arm to its original shape ! If you want fast, friendly service at a great value (~$30 for repair), there is no other place to go in the area for eyeglass repair!

Great service you cannot find anywhere. But in northern Cincinnati. Salvaged a destroyed pair of…read moreglasses for a pittance. Highly recommended.