Would give zero stars if I could. The staff at this office are completely unprofessional and refuse…read moreto take responsibility for their own mistakes. They called me several times to schedule an exam for my husband, and after I clearly stated I was not ready to pay for one, their representative assured me -- multiple times -- that he receives one FREE eye exam per year and there would be no bill. I made it very clear that if a bill came, I would not pay it. Of course, a bill did arrive. When I called to resolve it, I was told the call would be reviewed and even that they knew which employee made the promise. Instead of owning up to the misinformation, they sent the bill straight to collections. I later learned from my insurance company that Midwest Eye Center is not even in network. At one point the insurance we had...once covered this. I should have verified this myself and not taken them at their word -- I own that. But their staff repeatedly gave me incorrect information and failed to disclose something as important as being out of network. I have since removed both myself and my husband from their patient list. This office is careless, misleading, and refuses accountability. Save yourself the headache and find a provider that actually values honesty and patient trust.

Unfortunately I was not happy with my new pt visit. I was moved from room to room without anyone…read moreintroducing themselves or explaining anything. I went to several different rooms and no one said what were doing or what were checking. After 4 interactions and 4 separate rooms the Dr came in( I was assuming she was the Dr because she didn't say anything, she just seemed rushed and annoyed. Clicking away on the computer and couldn't find what she was looking for and kept hitting the red button on the wall to get a staff member to help---- I WILL NOT BE BACK

I have been going here for many years. Keeping a check on my eyes possible extended care needs. The…read moredoctor and the office staff are friendly and attendive and knowledgeable.

I was referred to them for cataracts. The surgeon, Dr Kumar was great and my sight is great…read more Billing is terrible! I was told I had to prepay $519.92 before they would do surgery as that was my portion after insurance. That was not correct, I owed $19.95 which means I over paid. I have called 3 times since November 17, 2025, as well as Humana has called them and as of today Jan 5, 2026 I have not received a refund that they have confirmed they owe me. I was told it could be another 4-5 weeks. NEVER PRE PAY!!

I had no wait time and Dr. Cepela was very pleasent and did a great job. What Doctor ccalls at…read morenight to check up on you, I highly recomend his practice and caring staff. Planning on going back as soon as I can. Bonnie M

I wouldn't even give this guy one star if I didn't have to. He may be a good cosmetic surgeon for…read moreyour eyes, but his scheduling of office visits leaves a lot to be desired! I value my time and many doctors have started to realize this and make an effort to be timely. No regard for that I this practice. Second time in less than a month that this has happened.