My husband and I both wanted regular prescriptions for near sightedness. We received reader…read moreprescriptions. Called back and they could not give us the RX we wanted. A year later billed us for a missed appointment that they never told us about. I wrote a letter and received no response-the bills came every month. Bad business practice.

I cannot at enough good things about this family-owned and operated practice. The staff is…read moreprofessional. My doctor runs on-time. He is thorough and answered questions I had about recent changes to my vision without making me feel rushed at my last visit. Highly recommend.

Friendly staff and doctor! I highly recommend coming for an eye appointment. Good selection of…read moreglasses as well.

My experience must have been unusually bad, but I thought I should add it so that the reviews are…read moremore balanced. I cannot speak to the entirety of the staff of the location, as I didn't get past the waiting area. The person working behind the desk was pretty rude. I filled out the forms as it was my first time. After waiting for about 15 minutes, the lady behind the desk calls me by the wrong name and tells me (in an accusatory tone) my insurance is no good there. I explain that I had called previously and was told my insurance was fine - the location was on a list of providers from my insurance as well. No dice. She told me I must be wrong. So I left.

With an insurance change we were required to find a new optometrist after 6 years being with our…read moreformer Dr. We are so pleased with the family oriented and customer care provided from the reception, to eye photography assistant, the Dr and follow up contact education. Our Dr was very complete and offered an experience we haven't experienced since relocating 6 years ago to Ohio. As a result, the entire family will be coming here. I really appreciate the 1:1 contact education for my teenager who will be a new user to contacts. The instruction was delivered with encouragement, patience and understanding. Thank you! The office is very clean. The parking is across the street behind the bar/restaurant. Be careful crossing the street as there are lots of crazy drivers.

I recently booked an appointment. I left work early to make it, but when I arrived the entire…read moreoffice was closed. I double and triple checked to make sure I had booked correctly, and I had. I left the office a message and they called me back the next day. They left me a message and did not apologize it even acknowledge the problem, just instructions on how to book another appointment!

My mom has being going her since she was 16 and I also followed behind, i love them so much I get…read morethere contacts and eye exams

Everything here was fine until one of their staff (Mid age man, I believed his name is Bill) LIED…read moreto me TWICE! Here is my story and I tried to make it short: I did the eye exam and got my persecution in late 2016; Dr John D. LEVY did that for me and he was professional and kind. I went back to their shop recently (mid 2017) to ask if I'm able to meet the doctor and let him add the other brand of contact lenses on my prescription because I kinda like the Aucuve Oasis. Their stuff told me the doctor was no in the store currently, so form then on I went there every two weeks to buy a pair of contact lenses which MUCH EXPENSIVE THAN THE MARKET PRICE (Avira,$20/pair,you can buy 6 of them for about $20) and ask when the doctor will be back. Last week was the second month that I ask them, and Bill finally promised me to contact the Doctor, with reluctant attitude, and he said he would call me at Wednesday. I wait until then but NO ONE EVER CALLED. On Thursday I went that again to ask, Bill did't say sorry, he just gave me a piece of paper with the contact lenses brands that I want. But that was not on persecution, so I insist to make an appointment with the doctor. He said I would need to pay what ever the doctor asked to get what I need to add on my persecution, and the doctor will be back next Wednesday. I though that if I can pay a little bit more to solve my problem, why not? And finally, this Wednesday is my last time step into this stupid place. I went to their shop this noon and ask the young fellow:"Is the doctor here today?" He check the schedule and told me:" Well today is Wednesday, I'm sorry the Doctor is not here today." "But your stuff told me he'll be back today." The young fellow was a nice person so I asked nicely; "Who told you that? I need to ask him." "An older man works here." "Bill, wait a second." And he went inside to ask BILL, and I was waiting there. Just for a second I heard Bill yelling at the poor young fellow:" I won't deal with him anymore, the doctor is not here and he'll not get his persecution...xxxxx" I defiantly a little bit angry, but I also didn't put my trust in Bill. I leave my words " So you lied to me TWICE, Good job!" and left the place. It was a true story, I know I shouldn't made this personal. But the fact is, the other staff, include the young fellow, the doctor and an old lady were very nice to the customers. At least, they never make promises they can't keep. That's the bottom line of being a person, right? In fact no one wanna deal with Bill either, I went to see the doctor, who the hack care about if Bill was there or not? And what I want to say is: Even a non-christian knows: LYING IS A SIN, BILL!

After wearing glasses almost my entire life I never had an eye doctor that I actually liked until…read morethis one. I at sold glasses. They're cheap with a huge selection. I was sad when many vision insurance changed and I could no longer go there. After Walmart I tried Lens Crafters which I hated! Comparing this place with both of those places, the doctor is way friendlier. They have convenient times for appointments. They're cheaper than Lens Crafters, but not as cheap as Walmart... or maybe it's just that they don't have as large of a selection as Walmart. One thing they do differently is that you don't look at the wall to find your own glasses. You give them some information on what you'd like, then they bring you a bunch of glasses to try. I can't decide if I like this better or not but I did get glasses that I like and I didn't take nearly as long picking them out since I didn't have to find them on my own. Overall I'd say I like this place over most Eye Doctors and would recommend them to anyone.

I visited Edgewood Eye Center for the second time today and had such a positive experience that I…read morewanted to write a review. The first time was in December and I got my normal eye exam. I was able to get an appointment quickly and thought the office staff and doctor were nice and on time. It was a great visit. Today I visited again with my son who is about three years old. I was a little nervous for my toddler to go through the exam and get his eyes dilated, but had some concerns about his eyesight and so thought it was for the best. Everyone in the office greeted him and helped him feel comfortable before and during his exam. The administrative staff gave him special attention and told him he was brave during the dilation process and offered stickers to distract him. The staff person that started the exam and the doctor both were excellent with him and made him feel comfortable the whole time. It was such a relief to me that they made the process so easy!

Office staff is very professional and courteous from those who check patients in and those who…read moreassist the doctors. I've been a patient at this office for years and am very pleased with Dr. Dowdall who replaced Dr. Schuck after his retirement. He is very thorough and answers any questions with clarity and patience. I highly recommend him!

I've been having my eyes checked annually here for many years. Dr. Schuck is wonderful and very…read morethorough. The staff are also great and are quick and efficient. I highly recommend this center for all your vision needs.

Dr.Garbig is wonderful but Michelle is horrible as customer service. I had to keep calling to even…read morecheck on my contacts and glasses. She said my contacts came in but I couldn't get an appointment as my insurance was ending in a day and a half. The Dr. told me to call so everything would be billed out before it ends but nope couldn't seem to get that through to them. So great I'll get a temporary pair but nothing else....... You only see the Dr for the exam But horrible experience with customer service last a long time. After I get my things I don't think I'll go back...... I don't like being talked down to and hung up on.

Fantastic! Dr. Garbig is extremely nice and so patient! He was willing to take the time to get my…read moreprescription exactly right! It was so sharp I could read the 20/15 line! I can't make promises for everyone to have the same result, but I'm very picky so his ability to do this with such ease was such a relief! Also, his whole staff couldn't be more pleasant! They even worked past close to be sure I got exactly what I needed. I never felt rushed or unsure about anything when we were talking. They made the process easy! Choose a local place that will treat you right!

Visit with Malinda Pence was good as usual.. what I have major issue for is charging my credit card…read morewithout billing me for an expense that was not covered on the insurance, over 11 months later w/o my knowledge. Anthem said I should not be charged because my EOB said I should be charged $0, Very UNETHICAL.

Staff was wonderful and explained all of the tests and what I needed to do very well. They have the…read morebest selection of frames & sunglasses I've seen. Dr Stoffel was so nice and helpful. I had a slight prescription change that really made a difference in the way that I see. Highly recommend them to anyone looking for an eye doctor.