Dr. Lyons and staff were exceptional. He spent the time to find the problem with my vision and…read moreanswer my questions. His staff worked with me to find interim solutions until surgery. They are definitely worth five stars *****. However, when I wanted to see Dr. Fisher as a new patient, there was a multi-month wait for an appointment. A practice that is that busy doesn't feel like the patient is the primary goal.

I liked Dr Fisher and she was very professional and seemed to know what she was talking about…read more Then it was finally time to look at frames and get prices. They thought I was easy to pull one over on. They told me it was cheaper to not use my insurance. They said that I need to have 3 different glasses. One with bifocals for the office. One for everything use. The third was sunglasses. Even just for the one pair which I would have chosen the everyday ones it was unbelievably high in cost. I took the prescription and went elsewhere and Ordered a pair of everyday glasses for $400 less than what I would have paid at Focal Point Eye Care. Do better.

Worst experience ever! The optician refused to let my 11 year old daughter look at insurance…read moreapproved eye glasses. I explained to him that I had the prescription with me but it unfortunately got blown away because it was a windy day. I asked him to let her look and I would email a copy of her prescription over and order over the phone. This was the worst experience. He refused even though I knew all of the numbers pertaining to her prescription including pupillary distance. This seemed very prejudiced to me. I would not recommend this business as they do not seem to like minorities. Very disappointing.

They run a great shop. Dr. Ritter is my 2nd eye doctor in my life. I hope he is my last…read more They run a great shop during this Covid times I just got my glasses fitted. Their technology is up to date. Other places use a fixture to measure my eyes. These guys have a fixture they put on my new frames and have a tablet program set the measurements for my lenses based on my eyes and the specific frames I am getting. These guys are the best.

Visit with Malinda Pence was good as usual.. what I have major issue for is charging my credit card…read morewithout billing me for an expense that was not covered on the insurance, over 11 months later w/o my knowledge. Anthem said I should not be charged because my EOB said I should be charged $0, Very UNETHICAL.

Staff was wonderful and explained all of the tests and what I needed to do very well. They have the…read morebest selection of frames & sunglasses I've seen. Dr Stoffel was so nice and helpful. I had a slight prescription change that really made a difference in the way that I see. Highly recommend them to anyone looking for an eye doctor.

I had my first visit with Dr. Valido's new location with Lenscrafters in the Kenwood Towne Center…read more I have been a patient with Dr. Valido for over 20 years so that alone tells you that I am more than happy with her practice. On my recent visit (April 2021) I was examined by Dr. Leanne Lau, O.D. She was awesome. Friendly, open to questions, and explained the results of my exam, Dr. Lau is a great addition to Dr. Valido's staff. My new contacts and eyeglasses are perfect and I could not ask for better service. Need an eye exam? Do yourself a favor and make an appointment with Dr. Lau.

I stopped in without an appointment, thinking I would be asked to pick a date in a week or so to…read morecome back. Dr. Valido saw me in 15 minutes. She was professional, friendly, to the point and even funny! I got my order for glasses in that day. I would see her again.

I had an apointment at 2:30 pm for an eye exam with Dr. Jutte and I arrived 10 minutes early. I was…read morebrought back to a room with an assistant only to be told snce I had my contacts in, I had to return back to the waiting area( I assume she was going to do a Glaucoma test) . I sat here for 5 minutes and was brought back to the examanation room and was told the Dr. would be right in. I waited 25 minutes and nothing! I got up and left and told the receptionist that I was not waiting any longer as I saw him go into another room 20 minutes into my wait so who knows how long I would be sitting there! Terrible practice sice they've lost all of their other eye doctors! Don't waste your time here

Great place, great staff and Great drs. Highly recommend! I have always saw Dr Jutte and he was…read moreincredible.

BEST service I have received when making a purchase for my lenses and frames. Ray was amazing at…read moretaking the time with me to explain the different options for lenses and educated me without making me feel pressured to upsell. He is welcoming and professional. I would highly recommend that you ask for Ray when you come in!

Dr's office staff was professional. Lenscrafters staff tried to be but it was all about the cost…read more Natalie acted as though she wasn't pushing the top price lens but when we tried to go less than what she wanted there was an excuse that the type we wanted wouldn't work. Then Nikki the manager swoops in at the last minute on the 2nd pair which were sunglasses, and guess what.... Lo and behold the frame we chose for sunglasses had to have a certain type of lenses that were 125.00 more than what miss Natalie had just quoted us. Long story. They make spiffs on the type of lens they sell you, the type and cost of the frame, and an extra big spiff for the second pair. Money money money, by the pound.

Eyemart in Eastgate was a very good experience. The people working there are awesome and made my…read moreexperience easy and painless!

got glasses for the first time and the lady who helped me was so nice!! she made it very easy and…read morehad such a fun energy!

i got lasik here back in september and it was the best decision i've ever made. everyone was so…read moregenuine, kind, and made a somewhat intimidating procedure feel safe and easy. you can tell everyone working here is a genuinely good person who's passionate about their job. i haven't worn glasses since i walked into that building 6 months ago and ill be forever grateful to this place and the people working there.

My Daughter Works There And HAD that Surgery and after 8 years She's still doing good!! So yes I…read morerecommended them with a Five them. Thanks, La Rita Green