Howard, who works here, is your man for adjustments and courteous care. Super helpful even with my…read morevery difficult frames. Took his time. Real pro. Place is laid out nice wide selection, Meta AI and so much more. He took a full 30 minutes to adjust my glasses. Made of a super lightweight space age style material but he got it done. For the first time I'm wearing these glasses properly.

Absolutely amazing service, wonderful people. Wanted to repair my glasses went to 3 spots before…read morethem no one could fix it. Took Howard less than 10 minutes to fix something no one else could. Would give them 6 STARS if I could!

I went into store trying to change the lenses on my glasses. They tried to lie to me by stating…read morethat I need to change the frames of my prescription glasses and I cannot just change the prescription lenses or the e insurance will not pay for it. I work in healthcare and this is an outright lie just to upsell customers. Do not trust what they are saying since they refusing to change my lenses unless I buy new frames

All is excellent especially Sammy is always helpful and supported they tried their best to serve…read moretheir customers

Had a scheduled appointment on a Thursday and thankfully I was the first appointment because it…read moresoon got quite busy. I had come before but that was just for glasses. This time I had a full prescription eye exam. The dr was kind, took the time to explain things and what "normal" progression of eyesight should be and whether or not lasix may be suitable for someone like me. Recommend if youre looking for an eye doctor. Otherwise, their eyeglasses selection is not as extensive and if you want more choices in frames, go elsewhere.

I had a wonderful experience here. Secretary is friendly and I feel the office is very efficient…read moreand knowledgeable. I appreciated how doctor Kimberly took her time to explain herself in a manner that is very easy to understand. She was friendly and the assistant was good as well I liked the technology they had that I didnt like as much at prior offices. Overall professional and positive experience I highly recommend.

Dr Patino is not only an incredible Doctor but an even more amazing human being . Needed a last…read moreminute appointment because of an accident to my right eye and her office fit me in promptly. The customer service display at her office was incredible . Dr Patino helped calm down my anxiety by explaining everything that needed to happen during the examination. Do to her amazing care my recovery was fast and I just could not thank her enough.

I took my toddler there after he failed an eye exam at school. Most of the exam was pretty easy but…read morehe did have trouble at the end and typically places that deal w kids offer a candy, lollipop or something to help them settle to finish the exam but they didn't. They scrambled to give my toddler a coloring book. Ok fine. Then knowing I have Medicaid they didn't start by showing my son glasses from a catalog that would be covered by his insurance. And in an effort to get my kid excited about wearing glasses I excitedly helped him look at colors and options etc. it was only AFTER the fact she told me they were not covered by insurance and it was expensive. Trying getting a toddler to change their mind about glasses he'd have to wear daily wasn't happening. Ok fine I said I'd make the effort to pay off the ones he selected. Then when they were finally ready I went to pick them up (after being called AND texted 2-3) they weren't even open. Unfortunately their store hours conflict with my work schedule but since their website and Google listed their business hours from 9-5 I figured let me go first thing when they open and then race to work after but sadly that wasn't the case. The lady who was going in rudely told me they couldn't help me even though I said it was just picking up, everything was paid for already. So I had to leave. I texted them in my annoyance and told them they needed to fix their hours and also include their business hrs when they text people their orders are ready. I work in a similar setting and every text lists our business hours so people know when they are able to pick up. The only way I was able to pick up my sons glasses was due to him being sick and I had to leave work early to get him. All in all it wasn't a great experience. Their customer service needs major help. We will be looking to go elsewhere for his follow up.

Good morning Please be advised…read more This message is for Artis L. Beatty OD and Sandipkumar Patel OD July 7th 2026-Tuesday My mother and I went to My Eye Dr. 38-03 Broadway Astoria NY 11102 718-956-3000 (Former American Eye Care Dr. Mark R Stadlen OD) for annual appointments. We both were scheduled for 3pm and 3:30pm by Peter. Paperwork was filled out for our charts and Mr. Zion assisted us very pleasant, attentive and helpful. My mother and I completed Eye exams with Zion and Peter and had a great visit with the doctor on duty due to Dr. Van being on vacation. Very great doctors. Never a problem with the doctors. We both are very displeased with the experience we had at the My Eye Dr. Queens location due to the unprofessionalism displayed from your staff members Hailey, Peter and General Manager, Rob Morrison. After seeing the doctor, doctor advised us to wait at the counter until one of the staff members came to assist. It took time for someone to come to the counter due to staff taking breaks and helping other customers. I was seen first by the doctor and no one was available to assist me with picking out the eye glasses so I went back in the room with my mother for her appointment. Once all appointments were completed my mother and I waited at the eye glass table escorted by the doctor. No one came over to serve us. Hailey was outside on a break vape smoking and Peter was on the computer Still waiting at the counter. General Manager, Mr. Rob was assisting a couple that just walked in never once did he acknowledge us at the counter. My mother asked Hailey if someone was going to come to the counter to assist. Then Hailey bumped into mother and didn't say sorry rude behavior. Still waiting at the counter. Rob was already upset due to the fact that we had a grievance letter to show him and staff member, Zion presented it to Rob and his facial expressions changed as if he was angry so he continued to make us wait. Zion put the grievance letter in our folder for review and discussion with Rob. Rob has overcharged my mother over $150 for bifocals lens over the years and the allowance always covered the expenses. Years of 2024 and 2025 multiple bills were sent to my mother for payment after paying the first amount but after a thorough investigation Health First discovered that the amounts that were spent should have not been paid. Peter comes over to serve the couple and while he's serving them with eyeglasses my mother asks Peter when will we be served and he replied he didn't know. We were next to be taken care of. This is totally unacceptable so the lady customer that was standing at the counter and started throwing up her hands and fingers and I intervened because no one was going to hit my mother. No one was aggressive but the couple but they were still served. Rob finally comes over after ignoring us the whole time and makes a comment, "Let's act like adults!" So this is where the commotion started. Still waiting to pick out eyeglasses. Unacceptable. I don't know if Rob was intoxicated or under the influence but he was acting very strange yelling at the customers me and my mother throwing his hands up and expressing are we ready to pick out the eye glasses and then kept changing his mind. Rob refuses to serve us but served the other couple that was served just by waking in. Cash customers first over insurance customers? What is going on here? Then Zion was trying to serve us so we can pick out our eye glasses however, Rob stopped the service and instructed Zion to take our appointment out the system. So our information was shredded. This is unacceptable. On the same day I contacted my mother's health insurance company to make a complaint and this matter is under investigation. My father also attended the same eye doctor location and Rob agreed to let us come back to pick out our eye glasses in 6 days from 7/14/26. Haven't heard anything as of yet. Contacted My Eye Dr. Spoke to Ava and have not heard anything from the District Manager, Mr. Erin. Thank you

I have been a "MyEyeDr." customer for years, across state lines- from Florida to here. I was a…read morelifelong customer, but this location has changed my mind. They have misordered my glasses, messed up my orders, and treated me poorly two years now. I am now without glasses because I have placed an order with this location three separate times for new lenses and they repeatedly have "forgotten" my order. I have had no glasses since September 2025- it's now January 2026. I give up- I will be shopping elsewhere and I recommend you do too. They act like subpar bartenders while they work in healthcare. I'm super disappointed. I will be shopping elsewhere after 10 years with MyEyeDr.

I have been going to Dr. Park since at least 2019 and continue visiting him annually at Costco in…read moreRego Park despite having moved to another borough. Dr. Park has always been incredibly patient and thorough with the eye exam, and the cherry on top is that his office staff are both friendly and efficient and are among the best I have dealt with in health services. During my last exam, Dr. Park gave me the option of increasing my prescription by a smidge when I said I hadn't been seeing as clearly, and he ordered sample contacts for me. Once I tried out the contacts and realized the prescription was too strong, I called the office and Dr. Park was able to review my notes and revise my prescription without a follow-up visit. I highly recommend Dr. Park and his office and will continue to return.

Great out of pocket price. Great eye doctor, took his time and made sure to try out exactly what…read moreyou needed without giving a prescription that is too deep. Wait (even if you make an appointment) could be about 15-20 minutes depending on what day you go. Love the samples to hold you over! Had my contacts in stock did not have to order!

What a gem! So grateful to find this place, my daughter had an emergency and Dr Chuang was able to…read morehelp her same day, he is caring, compassionate, competent, patient and so knowledgeable. Everyone at this office is amazing! I must've tried on more than 20 pairs of glasses, but George was very patient and very helpful. I'll be bringing my whole family here from now on.

You have to look carefully to find the vision center. It's on the first floor of a residential…read morebuilding. I came here since they accepted my healthfirst insurance. I searched for a local spot in elmhurst. The pictures you find on Yelp are old photos since they moved 2 blocks away from the old spot. The staff is helpful and nice. The eye doctor exceeds my expectations, seems to be very caring, and wanted me to be covered fully by my insurance by not paying out of pocket. He is very knowledgeable and has 20+ years experience in this field. He answered my concerns and questions. I recommend this location for everyone.

I recently came to Grand Spectacle for an eye exam and glasses. Nothing but positive vibes from my…read moreexperience here. The staff was warm and welcoming and helped me figure out my vision benefits from UFT. The eye doctor was great!!! He answered all of my questions / concerns and was spot on with my prescription glasses. I will be back next year. Thanks you!! Ps... They have a great frame selection and very reasonable prices for upgrades.

This business is unprofessional & unbarely unhelpful. December 5, Thursday, 2019. 4:00pm. My…read moreRay-ban frames have broken yet, my lens are still in good condition. At the desk, I gave them and asked what I can do about it under my insurance. The lady (dark brown hair with glasses) said okay and told me to take a seat. I've been in this seat for the past 45 minutes and it's about to close. The customers that came after me went BEFORE me, maybe it was because I was Asian and looked younger and looked stupid because of my puffy jacket. Avoid this location.