I've had two wonderful experiences with this business. The first one was ordering a pair of glasses in early 2024; the latest one was ordering a pair of glasses today, a year after after a severe "ischemic" event that damaged my optic nerve. I arrived at the store today with two very different eyeglass prescriptions (I had had to change ophthalmologists, and had therefore received a second prescription) , so I asked to undergo an eye exam at the store to reconcile the two. The optometrist who did the exam was kind, highly knowledgeable, and extremely thorough. The assistance with choosing eyeglass frames afterward was also patient and kind, with zero pressure to choose something more expensive. This place is the real deal. read more

Literally the best eye exam and glasses purchasing experience I've ever had. I had a terrible experience with another local eye doctor's office, on a whim I came here to see if they had any openings. I got lucky because there was a cancellation and I was able to be seen the same day. The staff took the time to explain in detail what my benefits were and what was covered. The exam was thorough (refraction, dilation, glaucoma testing, etc.). The optician who helped me pick out my glasses was helpful and provided useful feedback and suggestions. Overall a really positive experience! read more

My family has been here for years and the service is solid. Best way to reach out to them is via phone call.

Best shop out of every store I went to make glasses. They don't over charge you like other stores do. Some of the stores I went to they said to make one pair of glasses with blue light filter is going to be around $300-$400 . The other stores said that's how much I'll have to pay out of my pocket even after the insurance. Oliver's opticians did it for way cheaper. They give you cleaning supplies with the glasses for free. Amazing people and amazing customer service and from now this is where I'll be making my glasses. read more

Our family has been going to Olivos for all of our optical needs for almost 10 years now. It is a gem and what a wonderful find because we have been searching a while before we found this establishment. We live in Connecticut and prefer to travel approximately an hour each way because the level of service we get here can't be compared to other optical facilities we have previously been to. The staff are very attentive and kind,very professional in every way. Communication and service is great. There are many choices and brands for kids and adults alike. We are always very satisfied with each of our encounters with them. read more

I had my had payed 189$ for them to break my frames. And the lady there had the rudest attitude. read more

Olivos Opticians - Broken glasses - Eyewear & Opticians Near Me - Jackson Heights, New York

The service was great and the people were nice. I recommend people that you go to this eye center.

I don't think the one bad review should tarnish this business either. I was actually very pleased with the customer service. Before walking into this store, I made the mistake of walking into another store nearby. They called my insurance company and told me I didn't have any insurance for an exam or glasses, meaning I would have to pay full price. That baffled me because I was pretty sure I had insurance. If I had listened to them I would've been ripped off. I'm glad I went to this place. They have a pretty decent selection of frames to choose from. Claudia was great, she insisted that she take another look at my insurance - I was covered and she pulled out a sheet that explained my benefits. She was happy to pull dozens of pairs from the shelves and worked with me to help me choose the best looking pair of glasses for my face. Also, this place was packed for an early afternoon on Monday. If it was that terrible, I don't think it would attract so many people considering there are so many other eyeglass stores close by. They have lots of appointments scheduled, it looks like they do a pretty good job. read more

Olivos Opticians - Storefront - Eyewear & Opticians Near Me - Jackson Heights, New York

What a fair great store in JH! I stopped at Olivos because I wanted an extra pair of reading glasses. They have a good selection fully covered by my insurance. Jose was very patient and sweet and didn't try to push me to buy more expensive gasses. He listened and understood my needs. I had a very different experience at JH Vision Center on 83rd st. The selection they had that was covered by my insurance was pitiful and the lady in the front - a bit snobbish - made me feel bad and tried to sell me a $500 pair instead. I just wanted a pair of reading glasses to read in bed that I don't care if I fall sleep on them! I am very happy with my beautiful new glasses from Olivos! Thanks Olivos! Thanks Jose! read more

I went in for contacts. The staff: - was professional and attentive - provided me multiple pairs of contacts because I tore a pair, a pair was too dry, etc. - were flexible and always had stock ready, any time I had an issue they said I could come in the same day to get a different pair. - I did walk-ins and appointments - and they saw me right away for both occasions. - Generous! I forgot my glasses case on the first day of getting contacts and they gave me a case for free. Previous stores I've gone to would've charged me $5-$10 for it. I didn't feel like they were constantly trying to make a profit off of me. I felt like they cared about the service they provided. read more

I went to Olivos for the first time despite living in the neighborhood for over 10 years. I made the appointment, they fit me into a cancelled slot. Everyone was polite and helpful. The eye exam was very thorough and the doctor answered all my questions. I wasn't sure if I needed bifocals or just a pair of reading glasses. I also thought I wanted to replace the lenses in my current frames. The person who helped me explore frames took her time to explain what my insurance would cover, and even helped me price my various options so I could get the best possible deal. I was never rushed or pushed to get something that was overpriced. And best of all, they refit an old pair of glasses to help me feel more comfortable keeping a pair with my current prescription. The experience as great. They are knowledgeable, trustworthy and friendly. I strongly recommend them. read more

The young lady working behind the counter was friendly. My eye doctor was helpful in fitting me with toric contacts, in a professional manner. Make an appointment. They are busy & saw few people just walking in, to try to see the doctor... Since it is a neighborhood place, people don't think it would be busy but they were busy after 5pm, which is when I visited. #ThankYou read more

Olivos Opticians - Eyewear & Opticians Near Me - Jackson Heights, New York

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Very Professional. A lot of great recommendations. I would come back here again. They did everything perfect, even got a free pair of glasses. It's amazing. read more

There were no other reviews, so I went on blind faith. Luckily the risk was well worth it. As a matter of fact, they were so good that I signed up for Yelp just to spread the word about them. I got a contact lens exam here yesterday. It was probably the most positive atmosphere I've ever experienced at a health professional's office-- staff were friendly, knowledgeable, and professional (bilingual, too). Dr. Gomez was really instructive and helpful without being patronizing. She took her time, showed a lot of flexibility in arranging appointment times, and left me with the feeling that I was treated with dignity and wasn't being nickel-and-dimed. For lenses or eye exams, I can't recommend this place more highly (and no, I have no affiliation with these people-- I just met them yesterday). I don't get eye exams often, but I believe "I know a good one when I see it." The same goes for their prices. I can't speak for their glasses and frames, but they looked pretty well stocked and well-priced from what I saw. This is a wonderful family business that deserves to outlive the cold mega-chains. read more

Had a great experience. Came here to get new lenses for my reading glasses. The young woman who took care of me couldn't have been more helpful and friendly. Quick turnaround, competitive prices. Was very happy with the final product. I oddly thought I had a brought in a different pair of glasses. I have 2 almost identical pairs, one with and one without a black band that goes around the bottom of the lens, so I kept trying to explain that they came back different. Both gentleman behind the counter treated me very professionally even though they knew I was wrong. I had to laugh about that later when I realized I thinking of my other pair. Looking forward to returning for future eyewear needs. read more

Made an appointment because I saw they were busy the previous day. I show up right on time.12noon. 5 people are ahead of me for eyeglass fittings. One person for eye test. Sorry, but this is dentist office nonsense. I walked out. Don't waste your time. There are other opticians towards 82, and one on 84th... they take the same insurance. I did a walk in .. and was home 12:45 at the place on 80th. read more

I don't really post reviews, but I feel extremely impressed on how good Dr. Jose is. I am having eye problem (blurry and fuzzy on my right eye) on Friday night, and on Saturday morning I went to Olivos Optician because I found out my regular optometrist is retired. Dr Jose examined my eyes very detailed, and he was very nice and patient. He took the photo of my retina and he couldn't find anything wrong with my eye. On Sunday my eye still bothering me, but they are closed. So I had to go to different optometrist and still, nothing wrong with my eye. Tonight I just walked in after work around 6pm (they close at 6:30) and even though Dr Jose was kind of busy, he took me anyway. I explained to him how nervous I am because my eye still acting up. He did the tests again and took a retina photo again, but still could not find anything. I heard from my friend who is MD, it might be because of stress. Dr Jose told me the same thing. My eye is still feeling strange but the reason why I'm writing this review is I am really amazed on how professional Dr Jose is and very nice, very kind, very patient and he listened to my problems without him rushing me. Also, the lady in the front desk very nice and kind (I don't know her name). Thank you Dr Jose. read more

This is just to counteract the other bad review. This office was no more or less on time than other doctors' offices I've been to. The doctor's manner wasn't totally friendly or warm, but the staff more than made up for it. I had a complicated order and situation with my insurance, and they went the extra mile to help me out. read more

I have been here twice in the last two years, and both times the optometrist was extremely thorough and personable. I've been wearing glasses and contacts for decades- during which time I've seen many, many optometrists- and I can honestly say Olivos stood out for the level of care and attention they provide. I highly recommend. read more

I've been coming here since I was a little kid. They're both affordable and considerate. Would def recommend.

this place is for the birds .... not only do i hear that they mess peoples prescriptions ! but they have a tendency to make the customer feel like they are at fault .... please if you go there stay away from the young staff especially Claudia. The older gentlemen should be more careful as to who he hires. Their motto seems to be the less the customer knows the better they are ! I hope they see my face every time they mistreat a customer again. I will be monitoring their behavior from now on cause they need to catch up with how sophisticated our neighborhood is becoming read more

They gave me the wrong contact prescription for my left eye. DON'T GO THERE. They are INCOMPETENT.