My eye care provider left the Chicago area late in 2022, shortly after my last exam. Of course, I did what people do in this situation: procrastinated until I was in a 'spend it or lose it!' situation with my FSA account. In truth, I'd been walking past Eye See almost daily since moving into the neighborhood and liked the idea of supporting a small business. They accepted my insurance, so I made an appointment. It was a wonderful experience right from the start. I sent the exam information my last eye doctor provided along with my insurance info. On appointment day, they were not only ready but extremely understanding when I was a little late. (I don't make a habit of being late, but am grateful that they understood!) The entire exam was extremely thorough, and opting for the retinal image (instead of pupil dilation) is definitely worth it: I returned to my home office and immediately resumed work with no blurred vision - hurray! Dr. Becherer took time to carefully examine my eyes and my current glasses/contacts, reviewed my eye history thoroughly, and made good suggestions for my specific eye situation. I picked glasses (super cute selection!), and with Marina's assistance got those ordered and got reconnected with the contact lens manufacturer, so great continuity of care. I have not yet received glasses or contacts, but based on today's experience, don't foresee any issues. Finally, I must mention the great tote bag I received - photo below. I am happy with today's results and recommend Eye See Ravenswood without hesitation. read more

Eye See Ravenswood - Eye tote to carry home my drops and hot/cold eye compress. - Optometrists Near Me - Chicago, Illinois

Friendly staff and great eye doctors. Returned to this location with the new owners and pleased. Highly recommend

The first time I saw Dr Stein, she asked what my current contact prescription was. Though I mentioned a ballpark number, I couldn't remember the exact figure off the top of my head, and she became increasingly exasperated. I explained that it was my first visit, and no one had informed me that I needed to bring in my previous prescription, something that I had to repeat to her a few times as she became tunnel-visioned with frustration. She then ran out of the room and exclaimed to one of her colleagues, loud enough for me to hear, "You won't BELIEVE the morning I'm having." When she came back, she seemed a little calmer and started making conversation, asking about my job and career. She became a little nicer, I suspect, because it had something to do with her changed class assessment of me. As a doctor, maybe she could just be professional toward all her patients regardless? I have seen Dr Stein a few other times beyond that first visit. Though the subsequent visits have been fairly routine and workmanlike, the blunt, swerving impression I had of Dr Stein from that first visit definitely left a bad taste I couldn't wipe out. During the pandemic and the wave of anti-Asian hate, I decided to switch to another eye clinic, a place that's a little pricier but more professional. I always felt on edge during those visits. The only reason this is not a one star review is because of Randy at the front desk, who has always been kind, professional, and easy to work with. read more

Well, I ran out of contacts, so I needed to make my yearly eye appointment. Since I recently moved, I wanted to see if there was any place in the neighborhood because I am a sucker for convenience. Luckily, I got stuck on a one-way street, because I happened upon Eye See. And they had a website, which is great because I like to do a bit of investigating. I took a look at Yelp, too, and the six reviews I found here were all five-star, which helped me make my decision! Add in the fact that it's about a ten minute walk from my home, and I set up my appointment. They have some evening appointment times, which is great because I hate having to use personal hours or sick leave to accommodate appointments. They were able to get me in right away when I got there, and both Maggie and Dr. Stein were helpful and kind. No eye puff, either, which is great! Dr. Stein offered me a couple of different contacts to try until my follow-up exam. I've used Acuvue in the past, and she said that those are pretty much the most expensive contacts on the market; that was news to me, because those are the only ones I've ever been offered for the last four or five years. I just made the assumption that other lens brands were inferior, but Dr. Stein let me know that these are less expensive, if they work well for me. It is a great feeling when someone you're relying on for expertise works to help save you money from the get-go. read more

Outstanding. Made me feel welcome as soon as I walked in the door. Answered my multitude of questions as a new patient. The front office went above and beyond to look up insurance questions I had while I was in my exam. Dr. Stein is warm, down to earth, and very knowledgeable. And when she wanted to explain something to me she took the time to look up a picture to show me. I picked this place based off location and insurance, and I'm glad I did! read more

I have been going to the eye doctor since I was five years old. In all of that time, I have NEVER had an experience even 1/10th as great as what I have gotten here! Dr. Stein is so kind and seemed genuinely interested in both my optical history and me as a person. Conversation was so comfortable and easy that I nearly forgot I was at a doctor's visit! She took the time to go over my retinal photographs and actually explained everything to me, which I really appreciated. When it came time to order my contacts, Randy went above and beyond to help me get all of the rebates available and made sure I had complete records of everything that went on. And that Randy... He is a hoot. I could not recommend any eye doctor more than this one! read more

I was surprised to see so many positive reviews for Eye See Ravenswood. My experience (both times) has been horrible. My first time visiting (last year for contacts) was a little strange because Dr. Stein and her assistant kept bickering back and forth the entire time I was there. They also overcharged me several hundred dollars, which fortunately they discovered a couple weeks later. This year I decided to give them a second chance. Everything went fine until it was time to pick out my glasses. The assistant sat me down (and honestly I was surprised to see he still worked there) and explained to me that I was basically getting screwed by my insurance and there was nothing I could do about it. Even with vision insurance, he told me I would owe about $500. His condescending attitude convinced me to pay for just the exam and leave without ordering the glasses. Will buy glasses somewhere else and will not return. No excuse for that kind of customer service. read more

Now I've been there as a patient! Even more awesome. Dr. Stein is totally thorough (by far the most involved eye exam I've ever had.) Maggie and Greg the technicians are really knowledgeable when it comes to your insurance. The whole atmosphere of the office is really warm and laid back, but still has a clean, modern design. I never had vision insurance until recently so I felt I was entitled to a "splurge." Is Eye See as cheap as Target or Costco? No. But I finally had that epiphany of "why would I trust my VISION to the same store I buy toilet paper?" I had an extremely thorough, custom exam and picked out darn cute glasses, that, let's face it, I deserved after all these years. (Actually, Greg picked 'em out!) It feels good to support such a great neighborhood small business, and worth every penny. Now I can wear my glasses in public, not just en route from bedroom to the bathroom. read more

I went to Eye See Ravenswood for the first time yesterday and enjoyed the best experience I've ever had at an optometrist. The gentleman at the front desk was very helpful and explained options, my insurance coverage and costs in a clear and useful manner that enabled me to make decisions that are right for me. It was so nice to experience excellent customer service from a friendly and knowledgeable person. I saw Dr. Hatcher. I assumed I was going to see Dr. Stein but am happy I ended up with Dr. Hatcher. He thoroughly explained everything and was very positive and pleasant. Additionally, this place has high tech diagnostic tools that are very cool and fascinating. I loved that they were so efficient and thorough. I didn't have to wait. And I left feeling happy and satisfied with the experience. Who knew a visit to the eye doctor could put you in a good mood? I highly recommend Eye See Ravenswood. Support our local independent businesses for all of the usual reasons and because the level of service and care outshines the chains. read more

I've been going to Eye See Ravenswood for three years now and have never had a bad experience. The staff is friendly and incredibly patient. I've struggled for years with the inability to put in contact lenses and touch my eye. It sounds silly that it would be so hard for me to put in lenses for the first time, but it was a very frustrating process to learn how to become comfortable with putting my fingers near my eyes. I'm pleased to announce that after my last appointment with Eye See Ravenswood I was able to insert the contacts by myself! The staff and doctor were super patient and helpful in helping me get used to touching my eyes and didn't make me feel silly that it was difficult for me to do initially. I am so thankful for the service I received and would recommend this office to anyone looking for a more personal touch from their optometrist. read more

I am a grad student. As such, I read...and then read...and then read some more. Needless to say, since my eyes have been red and strained for the past 3 years, it was time to make an appointment. I happen to have *horrific* eyesight, so I wanted to err on the side of caution. Based on the Yelp reviews, I headed over to see Dr. Stein. I'll say this. She gets it done. I had a looooong appointment as they did the whole comprehensive exam and a contact fitting. Dr. Stein couldn't have been more professional or apparently competent. I'm still in the process of getting the new contacts so there may be more to come, but thus far, it's been a great place. I would definitely note: Dr. Stein calls 'em like she sees 'em. You're not really going to get warm and fuzzy love from her; she seemed a little brusque and distant maybe. That said, I just want to see. If she comes through, I'm good. Super plus: As a grad student I don't have eye insurance. She gave me a 20% discount on all the fees, so I ended up paying less than the quote I got on the phone as I was doing my research. Nice. read more

I chose this place mostly because it's close to home and b/c of good Yelp reviews - so I'll add to the good reviews. Location - A plus for me because I live and work close to Ravenswood. Service/Expertise - this was what was the best part about it. I went to a much larger place in the past and always had random people do a bunch of tests on me. At Eye See Ravenswood I had one tech help me and then was with Dr. Stein the rest of the time. Also, I barely had to wait at all! Did you hear that - no waiting!!!!! The equipment they use all was very cool and futuristic and Dr. Stein was warm and not scary like doctors can sometimes be - she was also honest about my best choices for lenses, Lasik etc... not just what might make her more money. I also was given a follow up letter with details about my general health that they can apparently tell from the in-depth eye exam - so cool. On top of that, even though I decided to order my contacts on-line, I was able to get my receipt and info needed for a rebate emailed to me immediately. Also, my insurance doesn't have great eye coverage (surprise) but they were very accommodating to help me out however they could which is nice for a fellow small business owner such as myself. So, if you like smaller, local type places that provide a comfortable atmosphere without compromising any high-tech equipment and medical expertise, then this is a good choice for an eye doctor. read more

I chose this establishment based on the great yelp reviews and I am pleased to say that I was not disappointed. Dr. Stein was professional while still rather personable. She noticed on my chart that she lived on the end of my block and we chatted about the neighborhood while she set up for my exam. The assistant, I believe his name is Mark, was delightful and very helpful in selecting frames. I have nothing but great things to say about my experience and would gladly recommend Eye See Ravenswood to my friends. Bonus points for creating such a great atmosphere at the office. It was comfortable and laid back, yet modern and professional! read more

From the moment I stepped in, to the second I left.. I felt comfortable. Going to the eye doctor can be a drag, but this place surely wasn't! 2 gentlemen at the front desk are simply the best! read more

I am so happy I found this place! I knew it was time to go to the eye doctor (and I was pretty sure I had an eye allergy) so I wanted to see someone who actually knew what they were talking about. I found Eye See Ravenswood on Yelp and made an appointment for the same day. Dr. Stein was wonderful. She spent 45 minutes with me and helped me understand my eye issues and recommended some major changes (a new type of lens, a new type of contact solution, and eye drops) and carefully walked me through everything. She seemed genuinely interested in finding a good contact fit for me and told me not to buy anything until my one-week follow up visit, where we'll see how my eyes have adapted to the changes. I actually felt like I mattered and wasn't just another number or another sale (which is exactly how I felt at For Eyes in the past). I highly recommend this place to anyone in the neighborhood. I found out that they've only been open for a couple of months but clearly they know what they are doing. The prices (for the comprehensive eye exam and contacts exam) were a little more expensive than what you'd pay at a chain store but I promise you, the service, professionalism, and care that you get is 100x better and it's totally worth it. read more

Three things that make this place great: 1) Dr. Stein explains the exam in a way that anyone can understand and is very patient in answering questions. She is very professional and friendly. She also does not use the eye puff machine! 2) The staff are very helpful and super friendly and were great in helping sort through my insurance stuff to make sure that I got the best coverage I could. 3) The business is eco-friendly. They emailed my invoice to me! I didn't have some receipt floating around my place that would eventually get lost. I would recommend Eye See to anyone in Chicago! read more

This place is amazing. I was cleaning my glasses yesterday afternoon when they just snapped right down the middle between the lenses, every glasses wearer's worst nightmare. I called Eye See frantically last night, and luckily, they came to the rescue. They had availability this morning and were so incredibly accommodating. First of all, both the doctor and the man in the front desk area are incredibly kind and great at their jobs. They were really explanatory with everything from the machines they used, the results, what kind of shape my eyes are in, even down to how my insurance works when it comes to vision. I had my exam, went through the routines and was set to pick out a new pair of frames when they did the KINDEST thing for me. Because they didn't want me to have to walk around with my duct-taped, nerd glasses for a week, they took my lenses out of my broken frames, found a set of frames that fit the lenses well enough and are loaning them to me until my new pair of glasses come in. I cannot even begin to explain how above and beyond this was and how incredibly sweet it was for them to do this for me, a first-time customer no less. I will definitely be coming back and recommending them to anyone I know. They are kind, intelligent, helpful, and really great about explaining everything. I never felt intimidated or overwhelmed. They were very clear about how my insurance in particular works and talked me through everything. Finding this great of an eye doctor almost makes me feel okay about having broken my glasses in the first place... almost... read more

I don't know where to begin. This entire experience trumps all of those I've ever had with any eye doctor, be it in Chicago or the west coast, where I toggle between often. I was able to get an appointment for a comprehensive exam / fitting really quickly despite an ongoing pandemic. Speaking of which, the office staff clearly took every necessary precaution to ensure that the equipment and surrounding environments remained sanitized. The first person I dealt with was Randy - and he was superb. From handling the paperwork before arriving to the office, to handling the process post examination - this guy was ON POINT. He carefully explained the process, all itemized charges, and he could not have been more concise and transparent. Mariana was the assistant who conducted preliminary testing and she was super friendly and so great to deal with. Lastly, Dr Stein. The highlight of my visit. She was amazing. Dr. Stein was so pleasant, welcoming, and made sure my comfort was her utmost priority while she precisely engaged in her craft. Unlike other eye doctors I've experienced in the past, she took her time and I felt unrushed. Of course, this made me feel valued. There is literally nothing that could have enhanced this already amazing experience. The only thing upsetting to me is that it took me this long to find this office. Highest recommendation possible. read more

One of the best optical experiences. Dr. Stein is nice and approachable. The staff was energetic, attentive and helped me pick out stylish frames that were within my budget. The equipment and computers are up to date, and she does all forms digitally and via email, which I appreciate. read more

Out of the multitude of optometrists I've visited throughout my life, Eye See Ravenswood had been the best experience. Dr. Stein is great - helpful, relaxed and personable, and she explained every test to me. She even gave me a heads up that one particular test would cost $25 extra and isn't covered by insurance, something I found to be very considerate. I was planning on going here just to get my prescription updated and then order contacts from VisionDirect, but I decided to place my order with Eye See instead; it's wonderful to have a neighborhood place where they truly care about their clients, and I'm happy to give them my business. And it doesn't hurt that I got 20% off my exam because my insurance doesn't cover vision. Thanks for everything, Eye See! I'll definitely be back. read more

I am so happy to have found this place. As others have noted, Dr. Stein gives very thorough eye exams - the longest I have ever had, as a matter of fact. I enjoyed being treated as an informed client with a stake in my own eye care rather than being hurried through as though my appointment were some sort of inconvenience. My favorite thing about the exam is that it didn't include the dreaded air-puff cataracts exam (the thing I hate most about eye exams). Just a gentle dilation and professional look-see. The selection of eye glasses were fashionable and varied. It was refreshing to see some variations from the standard rectangular frames du jour. There was even a fashion eye wear "trunk show" when I was there, and they were serving wine and cheese. Fun! I'll definitely be back. read more

Nice people ran more tests than other Optometrists I've been to. The assistant seemed to really care and was helpful. Nice and clean inside and test/diagnostics equipment was modern read more

Optometrist was so knowledgeable and friendly. Felt very comfortable and informed through each part of the eye exam. Staff was professional and helpful. Clean, modern space. I wish I would have found them sooner! read more

I've been trying to avoid doing this as I hate...HATE having to say something negative about someone, but I feel I owe it to others. First let me start by saying I can't believe I missed Sue V's review...I had EXACTLY the same issue with my lenses...I got my exam, Joy is nice, the Doc is awesome...everything went well. Then I picked up my glasses... I go in to pick them up and the instant I put them on, I knew they were blurry...what does Joy say after (what seemed like to me) reluctantly measuring me again?...get this..."Oh yeah, I didn't get the numbers right....and it your prescription changed"...really? In one week? I go to pick up my second try...and guess what. Still blurry/fuzzy around the edges. I mentioned it and she DID offer to try some stuff, which she did, and it didn't help...then I noticed that they looked bent...not like they got run over by a car bent...but more like one lens is pitched up...making it look as if though I have a lop sided head...like they're crooked!...that's the word crooked...the response to that?..."I'm not trying to make excuses, but with people that have astigmatism, that happens sometimes..."....come on. I'm not a schmuck, I know that my lenses have to be on an axis, which is exactly what's wrong...if I tilt the glasses...I see perfect. PERFECT!...so, my conclusion was that the lenses were cut incorrectly. If that was the Doc's fault or the lab they use....well, that's for someone else to find out. I just know that I won't go back there. $250 PLUS! my insurance coverage later and I'm glad I opted for the second vision coverage plan from my work...or I would have REALLY raised hell. It's alright, $250? keep it along with the insurance money...one happy customer = 2 potential customers...one upset customer = dozens of lost customers. read more

My new glasses arrived from the lab to with horrible scratches in the left lens, so I returned them. Eye See Ravenswood sent them back to the lab, but the glasses returned with deep scratches in the right lens this time. I am currently waiting for my THIRD pair of lenses. It's now been 3 weeks (and counting) since my exam, and I have nothing to show for the hundreds of dollars I paid for new glasses. According to what I was told by Eye See Ravenswood, it'll be close to a month after my exam until they expect my glasses to be ready. I don't blame the staff of Eye See Ravenswood per say, but this wait and incompetence on the part of the lab is getting a little bothersome. Perhaps they should find a more professional and competent lab to cut their lenses. read more

Great Experience, Fabulous Staff Dr. Stein is a true professional with a calm and friendly demeanor and I've always felt great walking into her beautifully designed, light and airy space in Ravenswood. I also feel great walking out in a smart set of glasses or in the state-of-the-art contacts that fit my astigmatic eyes like no others have. I came here after my Lincoln Square optician's office got so busy I felt like I was in line at the DMV. Give Andrea a try; her optician Randy is also top-notch, friendly, and customer-service focused. read more

I recently started working in this neighborhood and I'm thankful to have found this place. Dr. Stein was up front about the nominal cost of an additional test (to avoid having pupils dilated) and and answered all my questions without making me feel dumb. I appreciated that Randy didn't try to badger/upsell me when I told him I was only there for an exam and contacts. He was also helpful in understanding what my insurance would/wouldn't cover. Staff was great, cost was reasonable, and the "process" (from making appointment to picking up contacts) was convenient/seamless. read more

I chose this place because I live down the street. I went last year for the first time and just went back for my annual exam. I found the tests to be very thorough and I really enjoyed talking with Dr. Stein. It is a very clean and modern office. I did not have to wait at all when I arrived for my appt. and the contacts I ordered were in in just a few days. read more

I stopped in for the first time last night to order lenses for a new pair of frames, thinking that I would support a neighborhood business. Only one over-whelmed person working the entire shop and they spent all of their time trying to resolve an issue for one exasperated client. I ended up getting fed up with the complete lack of service, so I left ... and will be taking my business elsewhere. Too bad that they don't staff appropriately. read more

I have gotten an eye exam from this place a few years back. So I thought I'd go back this year. I was running 15min late. I called the office 20min ahead of my scheduled appt to let the doc know and ask if I should still be on my way or just turn around and head home. It was raining out, traffic. As always when I call this office, I get a voicemail. I left one. I show up at 315 and there's another patient by the counter, it looked like they're just finishing up. She says "I can't see you" right off the bat. No hello or any type of greeting. That's besides the point. She says I'm late and that's the reason why she can't see me. If I would've been there at 3pm, she would've been able to see me. BS. How? Were you going to double up on your patients. You clearly weren't done with your previous one by 3. So you would've been running back and forth between us? Half-assing your job? I tell her I left a voicemail before my appointment to see if I should still head over and I didn't hear back so I came anyway instead of just being a complete no show. She claims she was too busy to check. Ok, she knew she had a 3pm appointment. She was too busy to check her business voicemail for 1min but she wouldn't have been busy enough to do my eye exam at 3pm when she was still seeing a previous patient? It doesn't make any sense. It would've been good business practice to return my call and tell me you couldn't see me and to reschedule before the appointment time. Instead of me wasting my time and showing up. I know it was late, and I'm not mad because you didn't see me. You have all the right not to see late patients, but you do have the obligation to communicate to your patients and take 1 min to return a call/voicemail. And on top of that, not put the sole blame on the client when you be were backed up as well. Definitely not going back. Service from last time was not worth her lack of basic professionalism this time. read more

The selection here was pretty weak. Most of the frames were on the small side, small shapes for small faces. The sunglasses were uninteresting as well. There are better places in town. read more

Eye See Ravenswood supplied one of the best eye exam that I received from an eyeglass shop. Dr. Stein and staff are extremely helpful, give good customer service and explain their methods every step of the way. They are very thorough. They're not "salesy" like other shops and tell you how it is with the difference in prices, pros and cons etc of your choices. I am impressed! I will definitely go back for more. read more

I have the worst vision of anyone eye know (wa waaaa). I've been seeing eye doctors since I was old enough to walk into walls. How many people do you know who wear gas permeable contact lenses? None? Ok. Then there's me. Never worn anything else. Dr Stein and her staff are really great. They are super friendly and reasonable since RGP lenses cost a million dollars and you can get pretty ripped if you don't know how much they should really cost. These are not the kind of thing you can just order on the internet so you're going to pay whatever people charge you in an office. Anyway, Dr Stein is attentive and remembers me well every time I come in, ever since my first appointment. (How could she forget my -14?) I highly recommend this place to any regularly seen eye patient looking for an office to call home. Thanks. read more

Eye See is one of the most customer-friendly places I've been to for glasses. Granted, the only reason I went there was because we had vision coverage on our insurance, and since we were shelling out $$$ each month while on COBRA, I figured I may as well get my money's worth. If you have kids, it's definitely worth it. Dr. Stein was very kind and patient with each of my kids (13, 12, and a somewhat difficult 8) and very helpful picking out frames for the oldest. Additionally, when the 13 y.o. had his glasses smashed by a volleyball, they kindly bent the frames back into manageable shape, at no charge. Pricier than America's Best, but the customer service is worth it. read more

Dr. Stein provides a thorough and professional exam (unlike some of the chain-store optometrists I've been to in the past) and they accept VSP which is a requirement for me during these frugal times. Speaking of being frugal, they did not make me feel inferior for choosing less expensive frames and options for my prescription sunglasses. And now I look hot like Paris Hilton without needing a trust fund! read more

Love this place. The exam was quick and easy. Cool selection of glasses. Everyone is very knowledgeable and friendly. Eye like them.

Eye See is fantastic! Dr. Stein is extremely friendly and personable. The eye exam was very thorough with all up-to-date technology. I ordered a different type of contact and Dr. Stein had me wear them for a week and come back in the following week just to check and make sure they were feeling good and fitting correctly. I also was able to get my invoice and notice that my contacts were ready by email, which is really convenient. To top it all off, received a welcome/thank you letter in the mail for my business just a few days ago. I would highly recommend Eye See Ravenswood! read more

Nicest staff ever and reasonable prices. Great selection of glasses... Again at reasonable prices. Nice optometrist who was willing to interact with you as much or little as you wanted. Finally the guy who helped me pick out my frames did a great job of helping me see a variety of frames while also being quick about it as I was on a tight schedule. read more

Dr. Stein provided an excellent and thorough eye exam. Her support team were energetic and professional. It's definitely a comfortable and spirited environment. Excellent selection of frames. Great aesthetic to the office. I was seen on time. I received a reminder call the night before. All in all it was a wonderful experience and I would recommend Dr. Stein and Eye See Ravenswood to anyone. read more

I was absolutely floored by what a thorough, careful exam I got here ... especially compared to my previous optometrist. Dr. Stein moved me to more "modern" contacts and her follow-up was great. I needed to have a little prescription adjustment, and the steps she took to ensure that I was satisfied really impressed me. As others have mentioned, the vibe is relaxed and respectful. I didn't feel "up-sold" or steered to products I didn't need/want. Bottom line: Dr. Stein is great -- thorough, extremely professional, responsive to questions. The office is really sleek and she's savvy enough to be doing business digitally -- digital invoicing, etc. Health care can be such a giant pain in the butt, but my experience at Eye See Ravenswood was extremely, extremely pleasant. Now that Dr. Stein has me squared away with contacts, I'm looking forward to picking out glasses in the next week or so. A night and day improvement over my previous optometrist; not sure what took me so long to switch! read more