Echoing previous reviews, I had the unfortunate experience of realizing that this place is a full-on naturopathic/alternative health supplement pill pusher. I went there for an eye abrasion above my cornea, which I realize now isn't the worst thing to happen, but still requires professional treatment. If you don't want to read my full review which is a bit lengthy, the short version is that I think they used the distress of my injury and fear of vision loss to try to get me to buy their own brand of supplements, which aren't scientifically indicated to treat any eye problems. I felt exploited, and I feel their conduct was an abuse of the doctor's authority as a healthcare provider.
I will preface by saying that I had been coming here regularly for my prescriptions. This time however, I didn't recognize the doctor who saw me, so I guess they had a management change in the past year. Regardless, the doctor seemed to take appropriate steps in diagnosing the problem, flushing the eye for any foreign objects, and giving me antibiotics and preservative-free eye lubricants. However, she also told me to take some $26 organic naturopathic eye drops and $76 nutritional supplements which contained little more than things like turmeric extract. I was so dazed by the urgency she stressed about my condition that I didn't think twice until I had purchased it all and went home. I then realized a few things: the "organic" eye drops contain MSM as an active ingredient, which have not been medically evaluated for the treatment of any condition, let alone for usage in eyes. The supplement pills contained oregano which I am allergic to. A medical literature review of eye abrasions/ulcers revealed that "less is more" when it comes to healing so you should avoid adding anything extra to the eye if you can help it, such as preservatives (does that include strange ingredients like MSM, which also contained an "organic" preservative?). Also, and most suspiciously, these supplements seemed to be the doctor's very own branded products.
Thankfully they allowed me to refund the supplement pills due to my allergy, despite the "NO REFUNDS" sign posted. However, when I asked if my wound was healing at a normal rate or not, the doctor said no, it seems slow to her, and inquired about my diet and nutrition levels. She asserted the idea that I needed a series of nutrient and antioxident "tests" to determine the types of supplements I should be taking. All of this for an eye abrasion. Sensing that she was about to lose her $76 pill sale to a refund, I uncomfortably stood there while this trained optometrist dug through a series of products stored in a large display case in the exam room pitching each one to me.
The last straw came when the doctor, who I'm pretty sure owned the Tesla SUV parked on the street, tried getting me to buy her proprietary oil drops to lubricate my eyes at night. Apparently antibiotics dry out your eyes, and I should've been using ointments from the very beginning! That would've been nice to know about days ago. When I asked if I could just use generic drug store branded ointment, she said those would contain impurities or some such nonsense, and pressured me to buy her organic oil blend drops instead (which of course ran $35 for 1ml). It's seriously just oil in a dropper. She said that I should be doing everything I can to make sure my eye heals its best. I completely agreed. I told them to cancel my future appointments, and I walked out. The next day I saw an opthmologist cornea specialist. The doctor said the rate my eye was healing was perfectly normal, and I just needed to keep my eyes lubricated. The nighttime ointment I bought from Walgreens seemed to work very well, despite not being "organic". It was also mostly oil with some petroleum jelly, but only cost $12, and comes highly reviewed on the internet.
I wouldn't recommend going here. read more