Great Optometrist, Great Staff, Great Service I've been going to Dr. Higuci for decades and have never been disappointed. Not only is he a great optometrist, but he also runs a great store. His frame selection is excellent, and his staff is always helpful. Sometimes when traveling abroad, I have purchased frames, and there has never been any conversation about adding lenses. That speaks to the level of service, which I find is top-notch. I do not have any reason to go anywhere else. read more

Thank you Emmett! The optician extraordinaire who helped me find the perfect pair of glasses! Long story short: during open enrollment I elected $ for my FSA account for lasik vision correction surgery. Right before the year ended I went into a lasik doctor's office for a consultation and learned that I am not eligible for any procedure due to thinness of my corneas. Needless to say - she's got money to blow on expensive glasses in 2017. I walked into Eye Gotcha kind of flustered, I've been eyeing lasik for the past year and did not expect that I would be looking for new glasses. The wide selection of glasses was also a bit overwhelming, but luckily I met Emmett who was super helpful in helping me select a style best for me. Emmett selected about 5 pairs of glasses for me to try on based on the shape of my face. From the 5, we kept 3 based on the style that looked best on me. He then went back to retrieve more glasses based based on the 3 we had chosen. Emmett went above and beyond in providing me with the customized, consultative customer service that I needed. Thanks Emmett, I'll be back! read more

(07-12-2004) 01:32 PDT San Francisco, Calif. (RJ) -- Authorities say one man sustained minor retinal damage in what appears to be another gang-related rubber band war at the workplace. San Francisco authorities state that Monday night's shooting occurred at about 4:30PM--right before closing hours--- and that one man suffered temporary retinal damage at the scene. Authorities state that HR Department Executives are looking for one or possibly two suspects (Matt, you jackass), who are believed to be rubber band gang members. There have been at least two apparent rubber band gang-related shootings in the SF workplace over the past three weeks. It was reported that the victim whose name was withheld cried like a pansy all the way to the Eye Gotcha Boutique located in the Castro. The victim who's initials are RJ, stated that "Eye Gotcha was a positive experience...they took an embarrassing situation and made me feel comfortable...their customer service was nonpareil...when I was able to regain my vision, I noticed that they had top notch frames here and I would definitely come back...all thanks to Dr. Higuchi..." As of March 10, 2008 the suspects (Matt, you jackass) have not been found. read more

I went to another optometrist and she could not believe the prescription that I got for both my contacts and glasses. They were so off that she said she would personally write a letter to make sure I got a refund for anything that I spent at Eye Gotcha. They even made a typo on my contacts that were so different than my glasses that my new optometrist said it could have caused damage if worn long term and even gotten me in an accident while driving. Heck, I could not even have sex in those contacts from Eye Gotcha. read more

Last month, when I went in to have my sunglasses repaired and select some new frame options, I learned Tim is no longer with this business. Sad. Still, we always liked Eye Gotcha and saw no real reason to go elsewhere. So today I schlepped across town with my freshly minted prescription to find them.....closed. Which is an everyday occurrence from 3 to 4 PM. Nap time, perhaps. Because being open from noon to 7 is so exhausting? Whatever. Their business, their rules. They have lost us as customers though. We generally bought a pair each year. There are too many other options in this city if you're willing to shell out the cash for quality eyewear. Only catch is, the service needs to be there, which it appears to have diminished somewhat at Eye Gotcha. read more

Three things. 1) they take VSP insurance 2) The best selection of designer and unique frames in San Francisco, period. I am on my fourth frame. 3) The nicest, most professional, most patient staff period. You can't go wrong. Go there. read more

Another awesome eye exam from Dr. Higuchi! I love the fact that the entire staff always remembers me even when I only come in every two years! Dr. Higuchi, Aimee, Tim and the entire staff are awesome! read more

Warning - do not order glasses/ frames here. The optometrist, Dr. Higuchi, is fantastic.  However, it appears that the Lab where Eye Gotcha is sending glasses to have the lenses installed is not good. I selected new frames, and when the frame was returned from the Lab with the lenses installed, the hinge was bent outward.  After months, I am still awaiting a full refund. read more

I've only been to one other optometry here in the Bay Area, so I don't have a lot to compare this to. However, based on my experience, I would definitely recommend this place and come back here when my VSP renews. Dr. Higuchi has the best disposition, is really knowledgeable, and lets you ask as many questions as you want without making you feel like you are wasting his precious time. He even modified one of the tests for me (did it the longer/manual way) because my eyes are hypersensitive to bright light. He explained this patiently and did the test as quickly and painlessly as possible. When picking out the frames, the tall gentleman (Tim?) kept picking out pair after pair for me to try on. Like the other reviewers said, sometimes he throws in "no way in hell!" frames just for fun. It was cool to try on glasses that you know you'll never get, but just feel like trying on for the heck of it (and not get scolded because they actually encourage you to try on every pair). I ended up getting the Salt "Hagan" model in Raven Black, and I've received SO many compliments. They really know how to pick the right frames for your face shape and your needs (I was looking for something more professional versus trendy). A few days after I picked up my glasses (I think it took them a week and a half to arrive), I noticed a scratch on the frames, under the right screw. I called them to ask if there was anything that could be done, and the lady (Amy I think?) was super apologetic and told me to come in as soon as I could. When I showed up, she looked at the scratch and apologized profusely (again) and said this was something that they normally would have caught before releasing the glasses to me, and she would order a new pair right away. She then noticed that there were bubbles on my lenses, which might worsen over time - so she ordered a new pair of lenses too, just to be safe! When I came back to pick up my replacement frames, the other lady (is Eva the cute Asian one? I'm obviously bad with names) even cut the sides of the glasses (temples) because they were too long for my face. Super-customized glasses, whaddup. I love my glasses now and I love Eye Gotcha! :) read more

Dr. Susan Haney gave me the most fun appointment I've ever had. Personable, funny, friendly while still giving me a complete, comprehensive exam and even made a slight correction to my old glasses. Add to that a remodeled office a staff that each made it a point to speak to me by name. Awesome staff! This is the way to run a business. Thanks Susan! read more

I've been getting my Optometry done here for years and even if they weren't the best, I'd go because they have the best styles; years ahead of the others. But I'm writing a review for what they did today. I took my daughter's mangled glasses in expecting to buy new frames, hoping only the lenses could be saved. I didn't even have to ask for that before one of the fine people there took them in the back for 15 minutes and came out with completely repaired glasses. They replaced the missing nose-pad and painted the frame scratches away; looks almost new. They refused to take any money for it. All with a smile and they remembered my daughter, asking that I say "hi" to her. This is service from a place that could easily get away with being snooty and still thrive. Now I have a good response for when my wife makes a comment on my expensive tastes in eyewear. read more

A friend of mine swears by this place for the best eye glass selection. I like my eye doctor but didn't love the glasses I got last year so when it was time for a replacement I went here. At first i didn't see any glasses as I was wandering around but they sat down with me, looked at my face and started bringing out frames that fit. Definitely a good place for women's frames, too. I have a small and really hard to fit face and they found two pairs that fit. And they are COOL. One of 'em is steel and virtually unbreakable. really great staff, really friendly and really helpful. Definitely recommend! read more

EYE don't even NEED glasses ... Mom & Dad blessed me with perfect vision ... but Eye Gotcha has such great frames and such great customer service (Karen has a great eye for what looks good) that even EYE got sucked in for a pair of Paul Smith spectacles in the coolest case ever. (EYE always wondered, can an employee subscribe to their employer's Vision Plan and purchase frames through the plan if (s)he has perfect vision??? EYE didn't think that far ahead, so EYE paid full price for my glasses, but most people get coverage through their Vision Plans.) Kudos, too, to the leather dude who was there when EYE picked up my clear-optical-quality-glass-lenses in the oh-so-cool nerdy frames. He kept looking at the ticket, trying to find the prescription numbers. Then he looked through the glasses, looked straight at me, and said, "WHY did you get these?" EYE cocked my head suggestively and looked back at him, "Because EYE like glasses. EYE'm going for the librarian look." He checked and adjusted the frames, jokingly asked if EYE could read a store sign across the street, and then gave me directions to the Castro library. The LIBRARY!!! Now, if that isn't great customer service! read more

Brian or Bryan who is always so pleasant when I go in for an adjustment was overshadowed today by the unfortunate mistake of wasting my time. The women I don't know her name was not pleasant and didn't seem to care to be at work at all. Customer service people. I don't expect something free, however when told to return to have your lenses replaced you think that's what they would do. read more

I love this store! I've been a happy customer since 1998. The frame selection is awesomely hip and staff is very helpful. They try to find the right frames to fit your face and I've been pleased with their recommendations. I really enjoy talking with Rik and Karen. They can tell you everything about their eyewear and throw in a witty joke for good measure. In addition, Dr. Higuchi is a true professional. I always recommend this place to my friends and go back for new frames whenever possible. read more

I love love love Eye Gotcha. I hated glasses and thought they made me look dorky until I found Eye Gotcha. They have a great selection of designer glasses and they work with you one-on-one to make sure you find the perfect frames. I've come in a few times to get my glasses adjusted and the staff is really friendly and helpful. The last time I was in there, I asked if they had eyeglass microfiber cloths, assuming they would charge me for them and they just handed over about 7 for free. I'm happy with my current eye doctor, but no one has the glasses selection they have here and the good doctors get great reviews. I figured I'd make things easier on myself by getting my exams and glasses in one place. Amy called me to explain that it hadn't yet been a year since my last eye exam, but that I just had to call my insurance and ask them for an exception. Exception granted and I'll be there tomorrow for what I'm sure will be another great visit. Yay, Eye Gotcha! read more

Dr Higuchi is awesome and a great doctor. He always takes time to explain stuff even tho I never understand it anyway. The place is very clean, professional, cute , and just feels nice and local. The staff is super helpful and they have an amazing selection of frames. They're always getting new items so always keep checking! I've called a bunch of times too, either to make an appointment or check on an order, and they've been super helpful and pleasant over the phone. read more

I was stoked about this place when I found out they take VSP. Then I went to their store, and their prices even without insurance were lower than any other store that carries high-end brands. So big ups to Eye Gotcha for competitive pricing for an independent store. More big ups because when I walked in, this lady looked at me and said, "I really like your glasses. Cool frames! I'm on my way out but Eva here will help you." Now, you have to understand that I've gone to a lot of frame stores in the past month or so, and no one has EVER complimented my current pair of frames (even though they are pretty fabulously super-hip). Am I being a sucker? Yes, but I don't care: friendly should count for something. So I sit down, and Eva picks out two frames right away, one of which I love (a Mykita metal frame). She picked out about 15 more after that, but she really had it right the first time. So more props for having salespeople with a good eye. Also, she was nice when I explained that my insurance wouldn't cover new frames until January 1: she went behind the counter and wrote down all the info on the frames so I could come back in the new year (which I probably will). This seems like a simple thing, but a lot of places are shady about it because they don't want you finding the frames cheaper over the internet (which, BTW, I tried to do but couldn't because Eye Gotcha has good prices. See how it pays to just have reasonable prices in the first place?). The one thing I don't like about this place is the setup; all the glasses are locked up which makes it look more sterile than it already does (the decor is kind of TOO colorful, which ends up making it sort of look like an awkward cross of funhouse-y and museum-y), and the picnic benches you're supposed to sit on are kind of weird. But whatever, 5 stars anyway for a great value, friendly and helpful staff, and stylish selection. read more

Before my appointment last week, I hadn't been to an eye doctor since I was a small child. But Eye Gotcha was awesome, especially for an optometrist noob like me! The exam was way longer than I expected it would be (40ish minutes?), but it was really a pleasure. Dr. Higuchi was extremely thorough, both in his examination and in his explanation of what he was doing and why he was doing it. Turns out I have very healthy eyes, buuuut I'm slightly nearsighted! I didn't expect to be choosing my first pair of eyeglasses that day, but there you go. Thankfully, they have very helpful, patient folks up front who are great at selecting frames that work with your face and style. I wouldn't have known where to begin otherwise. I told Tim(?) that I'd never worn glasses before and he seemed to have a great time picking out dozens of frames for me. They ranged from simple wire-rims to crazy librarian-on-PCP pieces! A lot of them I would have never tried on my own (even the relatively tame ones), so I appreciated the "push". Not only that, he was honest; if I tried on a pair of frames that didn't work, he told me so and explained why he felt that way. After lots of deliberation, I chose some cute chunky tortoiseshell frames. I was told it would be about 2 weeks, but I ended up getting a call less than a week later telling me they were ready! I was so excited that I left work early to get them. I've already gotten a ton of compliments on them and I couldn't be happier. (One caveat -- like others have mentioned, most of the frames are pretty pricey. If I didn't have a really good plan with VSP, this place would probably be out of my budget.) read more

All the staff in this office is great! However, I specifically want to thank Peter who recently helped me get new glasses. I walked in on my lunch break without an appointment (I wasn't expecting to get new glasses I just wanted to browse their selection) and Peter helped me out right away. I let him know my budget, he showed me my options and also helped me decide which ones were most aesthetically pleasing for my face. My order was placed and literally 2 days later, my glasses were in :) My current glasses were bent out of shape and he fixed those for me in the meantime that my glasses came in. Thank you! read more

As much as the glowing reputation made me want to have a good experience here, I didn't. The person at the counter was talking to his "friend' who had walked in with t their. They talked and talked while me and my friend stood there trying to see into the locked glass cases. No one bothered to come over, ask if we needed help or even seemed remotely interested that there were paying customers there. At the very least - a shout out to say if you want to look at glasses, let me know. Which brings me to the other point - buy a security camera if you're worried about someone stealing your inventory. Having glasses behind a locked glass case is the most frustrating way to shop and easily turns off customers. All the other great glass stores in the city have their wares easily accessible on shelves (VEO SPECS Four Your Eyes Only and SEE ) People in those stores are genuinely interested in helping you and in giving accurate advice. So one star for a bad experience - as for the selection and price - well ok and expensive from what we were able to see through the glass.... read more

My eyes suck. I'm talking -9.5 in each eye astigmatism suck. Because of this, I haven't had good luck with eye doctors as they've been too impatient with me as they try to find the EXACT prescription that will give me perfect vision. Dr. Philip Tawil was that patient eye doctor. Also being extremely nice, he was able to give me several different options and wasn't afraid to give his opinion on type or brand of contacts. I finally have a brand of contacts that I think will actually be comfortable AND I can see out of them (what a concept!). Thank you Eye Gotcha! read more

Great frames - solid service and the best OD in SF! read more

Eye Gotcha Optometric - When is too much, "too much?" #EyeGotcha - Optometrists Near Me - San Francisco, California

We live in San Jose but we drive up to San Francisco to get our glasses at Eyegotcha. Great service from every single person there and we always know they'll take care of us before and after a sale. The selection of frames is trendy but not so trendy there isn't something here for everybody. read more

I miss this little store! It's near 19th Street on Castro, and if I still went into the city I would go back in a heartbeat. The decor is fabulous, all beautiful sofas and copper accents and gorgeous little blue and yellow lamps. The people are really, really nice. Not only that, but when I went in and said that I wanted a boy pair and a girl pair of glasses, they didn't blink an eye and helped me find a pair that made me look like a girl and a pair that made me look like a boy. They're a genderqueer's best friend! They're expensive, which makes them less of a genderqueer's best friend, but they do take various different kinds of insurance, which helps. They offer eye exams in the store which are quick and painless; the optometrists are very nice and let me get away without having air puffed into my eye when I made it clear that that shit freaks me out. And just now, when I called to say that I had gotten glasses and an exam there four years ago or maybe more and did they still have my prescription, they very quickly found it and offered to fax it right to me. It took two tries and three times as long on the phone when I tried to get it from Kaiser earlier today, and I still couldn't get it because they would have to send me to Member Services to beg for my medical record number, and then back to Eye Care Services to request that my medical records be sent to my doctor who would then send them to Eye Care who might then fax them to me. Nobody was half as clear or as nice as the folks at Eye Gotcha! read more

For the first time in my life I have not one, nor two --no, stop, you say, but I won't--three sets of affable eyeglasses at the same time. All thanks to Eye Gotcha. It's nice they warn you in advance if you're considering the same pair of frames as those worn by international outcasts like Bill Gates and Condi. I got them anyway. read more

I love this place!!! Professional and friendly, they make you feel like you are there only patient and the most important person. They take their time to make sure your correction is accurate. Dr. Higuchi. is exceptional, I have had other exams and it never seemed like my astigmatism was corrected. I hate wearing glasses, it's always been hard to find a pair of glasses that I felt comfortable in and that fit my big fat head. Peter spent a lot of time helping me find the pair that worked for me face, they were inexpensive and there in a week. Fast, friendly, professional, and personal service all the way around. read more

I can love places and I can LOOOVE places. When I love a place, I craft a witty review on Yelp and call it a day. When I LOOOVE a place, I craft my witty review AND tell everyone I know about my great experience and insist that they change their produce market/botox injector/hair stylist and start using mine. Eye Gotcha is one of those places that I looove. After my first experience, I started letting people know "if you don't have an optometrist yet, you should really come here." Why? The people who work here are so chill and down-to-earth. No white coats, No stuffy atmosphere. So many great moments. How about when I wanted to pick out frames, one of the women approached me and said "what kinda of frames do you like? conservative? fun? different?" and I said "somewhat fun and different" and she replied "okay, let me find 10 or 12 that would look good on you" and immediately ravaged the rows and brought back some awesome choices? As someone who's extremely indecisive, I loved that she made the decisions for me. I would have easily spent 30 minutes looking at frames and not even trying on a single pair. Or how about my visits with Dr. Tiwil? He's so laid back and easy to talk to. You barely realize you're having an eye exam because you're too busy shooting the shit and joking around. Eye Gotcha: you got me at hello. read more

#60/100 in 2016 I stopped by here to peruse the frame selection. This shop has definitely curated a unique selection of frames you won't find anywhere else. Unfortunately, it did not really suit my style. The frames were too bold for my taste. However, the photos here on Yelp help give you an idea of what types of styles they carry. Check it out if you're looking for statement frames, they have a great selection! The staff was really helpful in helping me try on frames. read more

I am from San Jose... yes, san jose. If only I could type it in a way where it looked like I was whispering, because yes, I am a little ashamed of my roots. It's so unfair too because my great grandmother came to SF in 1910 and bought a giant house in Noe Valley for like $5, my grandma was a "blacklisted" revolutionary in the Mission, my mom partied with Santana, demonstrated in the Haight, and disco-ed it out in the Castro way before there was even a parade. But alas, I happened to be born and raised in San Jose. Land of "Yeah we've got culture! Hold on, let me build it first." Where am I going with this? When I moved to SF to claim my true roots one of the first things I did was buy some groovy eye glasses. 'Cause nothing says, "I'm not from San Jose!" like well designed eye wear. You will never find anything they have in a Lens Crappers or any other store in San Jose. They have amazing service and they are superb at knowing what looks good on your face, even for a round face like mine. In fact 4 of my round faced San Jose relatives have driven up to the city just to get their glasses here because yes, they are that good. Thank you Eye Gotcha for making me too hip for my hometown, I couldn't be happier. read more

Best collection of Alain Miklis in the city. Need I say more?

Love it. I get compliments on my frames all the time from random strangers. One or two big sales a year. Great selection and maybe something you like will be on sale when you stop in especially if you're a lady cuz they don't get so many of the ladies in here. Dr. H. will eval your eyes with a smile. Super helpful staff and there's no need to ever go anywhere else for glasses. That would be a big waste of time. read more

I've been wearing glasses since I was 5, and I've never left an eye exam smiling... 'til today. It's something I've just done annually, and I'm grateful it's nothing like the dentist. My past optometrists have felt similarly and raced though exams like my cat to her feeder. But Dr. Higuchi actually seemed to enjoy his job-- it was a shocking experience. Like everything I've believed was suddenly brought into question (...maybe pork really isn't the other white meat?...) He was friendly, patient (because after awhile, #1, #5, and #6 really do all look the same...), and answered every question I could summon. So 5 stars just based on the exam. Then Karen showed me every pair of glasses in the store, but alas, I couldn't find any suitable frames. So she then suggested I try elsewhere and recommended a few places. Too bad. If glasses weren't so expensive and critical to my daily well-being (and wardrobe), I would've bought something here just to support their business. So go! and bring all your male friends. I think their frames cater to male customers, surprise surprise. read more

I have gotten 3 or 4 pairs of glasses from Eye Gotcha over the years, and I don't even consider going anywhere else. They have an incredible selection of funky and fabulous frames and great staff. The glasses are pricey but not outrageously so, especially considering the quality, style, and great selection, and they accept VSP plans, which can really help keep the costs down. Love this place. Thank you read more

Seriously, I would go out of my way to buy pizza, pet food or bike parts from these folks, if that's the one shop they ran. Dr. Higuchi is a "real" doctor who knows his craft intimately, not one of these rush your ass through types. I love the ongoing education, learning about what's going on with my eyes during yearly exams. And his staff - Amy, Peter, especially and others - make you feel like family with great taste on what works for frame styles and face composition. They're very helpful and honest during the half decade I've been coming here. Even when just stopping by to browse to see what's new, they're eager to help. Year after year. Keep this in mind. A shop and staff that consistently get 5-star reviews is definitely the real deal and a place you'll come back to often (I do). I read some of these 1-star comments on Yelp from bitter, petty people who are inclined to give Eye Gotcha "no stars" and really wonder whether they've had their lithium. Any normal person who loves customer service and seeks out professional advice that provides high confidence will be more than satisfied with the Eye Gotcha team. If you care about your eyes as much as they do, you should pay them a visit. read more

I have been here a few times and it is great. The Optometrist gives you a real thorough checkup and provides good detail on what the tests mean. The glasses are more expensive as they are more designer but you should be ok if that is what you are looking for. read more

This place is as good as it gets. I have never had a bad experience here and Dr. Haney is awesome. I could elaborate but you really just need to visit them and see for yourself. read more

I recently visited Eye Gotcha Optometric as I was touring The Castro. My glasses were very spotted from visiting one of San Francisco's beaches earlier in the day, and I needed some eyeglass cleaner ASAP. The staff in the store were some of the most pleasant people I've ever met, and they not only took care of me, but they also gave my glasses a wipe down, free of charge. Really can't speak highly enough of the folks here! read more

Full disclosure: I have the pleasure of Dr Higuchi being one of my in-laws. I thought that might account for the exquisite level of service my wife, myself and a buddy of ours received on our first visit to Eye Gotcha, but reading other reviews it seems like everyone here is treated like family. So I feel free to gush a bit. I'm normally a cheap bastard, so dropping money on high end glasses is out of character. But drop money I did, even though my intention upon entering the shop was simply to say hello. How did this happen? Style, first off. There's not an unstylish pair of glasses in this place. Service is the level you expect from so stylish a place: They take a careful look at the shape of your face, then show you exactly which of the stylish glasses are best suited to you. My wife was the one who actually needed a new pair, but in the midst of helping her Dr Higuchi measured my face, selected a pair of sunglasses from a case along the wall and put them on me. A quick look in the mirror and I was accepting the realization I was about to buy the most expensive pair of sunglasses I'd ever bought because I looked so badass. Thanks, Doc. Meanwhile my buddy wandered over to an open case, tried on a couple pairs and quickly found one that, in his words made him look better with glasses than without. By this time Dr Higuchi had sequestered my wife in a back room for an eye exam. She'd already fallen in love with a (you guessed it, unbelievably stylish) pair of frames. That's how it happened. Walked in to say hi to an in-law, walked out stylin'. The cheap bastard in me has to point out that this is all high end stuff, and priced accordingly. Here you get what you pay for, along with equally valuable assistance in making a good choice for your look. I would never have thought to try on the sunglasses I bought, but Dr Huguchi's eye was unerring, and I look great. Thanks again, Doc. read more

I decided to make the switch to a different eye doctor because my previous doctor was applying some shady billing practices. I did my research and decided that Eye Gotcha Optometric was the place for me. Not only did they have great reviews, they carried a brand of glasses that I really wanted to try (MYKITA). I called and made an appt. with Dr. Higuchi. When I first walked in, the staff were polite and helpful. I mentioned the particular frames I was looking for and they pulled some out, and then they also pulled a few other ones that they thought would look good on me. Let me just say, they know their stuff! I ended up falling in love with a pair of Matsuda frames that I never would have even noticed if it weren't for his employee's fantastic eye for style. Now onto the actual eye exam. The exam was extremely comprehensive and he explained EVERYTHING he was doing, which I appreciated greatly. So often doctors just do whatever and don't tell what they're doing or what it does, but he made sure I was comfortable, and even gave me some valuable advice about eye fatigue due to my frequent computer use. After the exam I sat down for my official decision on eye frames with the help of one of his employee's and was told it would be one to two weeks before they were done. I have transition lenses, anti-glare, and scratch resistant glaze added to my lenses (or whatever it is), so I was expecting it to be two weeks. Well, imagine my surprise when a week later I get a phone call that my glasses are ready. I couldn't wait to pick them up! Another young woman (I wish I had gotten their names!) put them on and adjusted them so they fit comfortably and made sure that they were level and would stay on. I did the "shake test" which made me feel like a horse shaking my mane back and forth, but they stayed one. Woot woot! So, all in all, this is a fabulous place. Dr. Higuchi is top notch and his staff really understands face shape and features and can pick out the most lovely frames! read more