My daughter recently had an eye exam with Dr. Zita. Overall, we had a very positive experience - since this was her first eye exam it was a very lengthy process. My daughter struggles with hyperactivity and I was very thankful that Dr. Zita took her time doing a thorough exam and was so patient with us. I liked that I was able to schedule an appointment online and they had a lot of availability. Some general things to be aware of, the waiting area is fairly small so they don't advise going in too early for your appointment - so if you are bringing young children like me then you will need to walk around for a bit if you arrive early. Thankfully, Salesforce park is very close by. read more

Outstanding office experience from beginning to end! Great location in the heart of the city. The receptionist was kind and helpful. I was seen by Dr. Leon who was positive and nice to engage with throughout the whole appointment. Gave me my prescription for contact lenses and I didn't feel pressured to buy glasses towards the end of the appointment. Highly recommend this office, they clearly care about great customer service! read more

I've seen Dr. Garley Leon for around four years now. I absolutely adore her and her staff! They use the latest technology, they're all friendly, and they're detail-oriented. Most importantly, appointments never feel rushed. I seem to have a finicky issue with finding the right contact lenses, particularly as I age and my reading vision worsens. This year especially, Dr. Leon took the time to share a few options, including a brand-new lens that hadn't yet been on the market but was on the radar at my last exam. The practice is also conveniently located in FiDi near the transit center, so workday appointments are convenient. read more

This place is so beautiful! It was an amazing experience to come here. The doctor was so nice and thorough while taking my prescription. I got glasses and I have to say this has been the clearest prescription I've ever had in my life! Gia helped me pick my glasses and they were very nice and patient, they were so funny and made me feel so comfortable. The overall experience was awesome! 10/10 read more

TLDR: Came for my first visit a few days ago and had a wonderful experience! I really value when my health-related offices pay attention to the details of patient care, and Dr. Leon and her team here did that for me this week. Also, I love that this seems to be a mostly (all?) female team! More in-depth thoughts here: 1) Was super easy to schedule an appointment online and I didn't have to call in or anything. After I scheduled an appointment, I got helpful text messages reminding me about my appointment and requesting the appropriate documentation. 2) The two women at the front desk were very nice as I checked in and were helpful with providing all the answers to the questions I had. 3) After standard, preliminary testing of my peripheral vision etc, I met with Dr. Leon for my eye exam. She has a very warm and calming persona that made me feel comfortable to be there, and she answered all of my questions with thoughtful answers. I felt like I was in very good hands, which is always something I care about deeply when trying out a new doctor for the first time. 4) I appreciated that Dr. Leon made it a point to make sure all the equipment was freshly wiped down before I put my face and eyes to it. This is the perfect example of attention to detail. 5) Finally, Dr. Leon was extremely thoughtful about recommending a new type of contact lens for me. Instead of just recommending the latest model, she thought through what I said about my eyes now, what I would need to remedy that, and what would be the best next step for the future (the NEXT time I buy contacts), and recommended something slightly different while explaining her reasoning. I really appreciated that. Details! read more

I was visiting San Francisco for a work trip and forgot to pack my glasses and contact lenses. Not wanting to bumble my way through the city, I called a couple optometrists to see if they could lend me a pair of contact lenses. Lunettes was the only one that offered to help out! I sent over my prescription and they gave me contact lenses that covered the duration of my visit. I've never been a patient of their clinic, but I certainly will be if I ever move back to SF. Thank you to the wonderful team for your generosity and help! Happy holidays! read more

I had trouble getting in to the ophthalmologist practices in SF (most are booked for months out) and was having eye pressure problems and found Lunette and was seen the same day by Dr Zita Alamparambil who conducted a comprehensive eye test and left me happy that my optic nerve wasn't being damaged and my eye pressure was not severe. I can't say enough how impressed I was by the visit. The cost of an eye check is reasonable too. HIGHLY RECOMMEND read more

A small update for my review of this great establishment! I came in the other day for my routine exam and was treated like royalty! The team here goes above and beyond to make you feel safe, understood, and cared for. I wanted to give a special shoutout to Taylor. She helped me pick out my new pair of glasses and I've honestly never left a place so happy to have spent money. I usually have extreme buyer's remorse but Taylor took the time to get to know me a bit and made sure I was happy and comfortable before I left. I will NEVER stop raving about this place. read more

It had been a while since I had my eyes checked, and the staff was super welcoming. They also went out their way to help me find glasses that went with the style I was looking for and that fit my face well. read more

My new go-to optometrist in SF! They have an online appointment system, which seems like a standard thing these days but many other optometrists didn't have this service. I have VSP insurance and it was accepted here. I went in for a routine eye exam and to get new contacts/glasses. I met with Dr. Molina, and she was super helpful and answered all my questions. She explained all my options with regards to insurance pricing, and advised for me to get new glasses instead of contacts since my contacts were fairly new. I then was transferred to John's care for selecting glasses. I kid you not when I say I spent an hour here! He was very kind and patient, which was perfect because I am super picky when it comes to glasses and took forever. He was very knowledgeable about my insurance plan and gave me estimates for everything. He also gave recommendations for which add-ons I should get for my lenses. Even after so much time, I left without making a final decision. He said I could go to another optometrist if I didn't find a frame I wanted, even after spending so much time with me. I truly appreciated the no pressure environment. I finally sent an email a couple days later stating which frames I wanted. I had to wait about 3 weeks for them to come in, but I have a super high prescription and opted for the custom made lenses. I was able to pick my glasses up during lunch, and John adjusted the frame to fit me perfectly. I've always bought glasses at Warby Parker due to price, but had too much FSA money set aside this year. It turned out to be a blessing in disguise because the glasses and service here are excellent! read more

Nice clean space that accepts VSP! Right in the heart of downtown SF, it is convenient from my office and walking over from my place. Best perk of all is that they offer online scheduling...cuz I don't like calling people. lol. But better yet, they are also pretty easy to get an appointment too..you don't have to wait over a month for your appointment! I appreciate the non-pushy sales folks for their frames and the thorough but also understanding Optometrists here. I have been here for the last 3 years now and have been pretty satisfied with the care and service provided! They do a great job not dilating your eyes with the full amount so I am able to return to work after a few hours of blurry vision. Yay for that! Just don't forget to bring your contacts and glasses for your appointment! read more

Great experience, particularly picking out higher end frames. My first pair were Oliver Peoples and this most recent pair are Tom Ford. Friendly staff were helpful making the selection both times! read more

Great experience getting my eye exam yesterday. Dr. Leon was amazing.  I am someone who does not take care of my eyes very often so I was pretty much clueless going into it.  But, Dr. Leon and her staff were so good at explaining all the tests and what they meant about my eyes.   I got new contact lenses and will be getting my first pair of reading glasses (I'm old now lol).   Thank you to everyone in the office! read more

As someone who has worn polarized lenses in sunglasses for years, it's pretty much a sunk cost that cute sunglasses that I like have to have polarized lenses in them. I bought a pair of designer sunglasses and needed special mirrored polarized lenses to be put into the frames. A very helpful young man assisted me with the frames - the frames were unusual and he said he said he would send it to the lab to see if it was possible. He gave me a reasonable price for the lenses and I picked them up a couple weeks later. Lunettes Optometry is convenient for those who work in the area and want high end frames and lenses. read more

Working from home during COVID-19 impacted my eyes! I've been dreading seeing an optometrist because I knew my vision declined and frankly, I didn't want to face that I was loosing my 20/20 vision. Lunettes was recommended to me by my two good friends and I'm glad they did! This was my first time seeing an optometrist in years and it was actually a super fun experience. Dr. Molina checked my eyes and she was very profession, nice and empathetic. Dr. Molina also shared some tips for retaining my vision at its current status while continuing to work from home. During my exam, I quickly saw (ha ha) how the vision in my left eye had declined and decided to get some glasses. Dr. Leon was there to help style me! I've got to say, I felt like a bit of a celebrity being styled by Dr. Leon because she helped me try on a bunch of glasses and shared her opinions about fit and size. Who knew so much thought would go into picking! I got to learn a lot about things to look out / prepare for and why working from home has impacted my vision. This was such an informational and fun experience for me... especially buying my first pair in my 30s, which feels a little silly to me still. I definitely plan on implementing some of the new tips and recommendations as I continue to work from home for the foreseeable future. Thank you to everyone at Lunettes!! read more

When I got my glasses here in 2017, my overall experience was good. However, later, when it was time to get a new prescription, I went to another optometrist who told me that the glasses prescribed at Lunettes were "overcorrected". My wife also got glasses here, and was given the same diagnosis for her new glasses at a different optometrist. So it is reasonable to say this place may have a tendency to overcorrect your vision. read more

Full disclosure: I had never had an eye doctor appointment before so I can not compare to other places. Eyes also kind of freak me out. I had to do a dissection on the eye back in high school, and have been traumatized since. That said, I had a wonderful experience at Lunettes. It was not at all scary and I felt felt very well taken care off throughout my whole visit. Everyone was helpful, friendly and fast. I was kept well informed on every step and really appreciated the detailed report afterwards. I did have to ask to email me my prescription as they forgot to give me a copy, but received an email back within 30 minutes. read more

Absolute 10 out of 10 best experience, dealing with my eyes in my life. I have pretty poor vision, and have my entire life. I've been to an optometrist and ophthalmologist, and this was easily the best experience I've ever had. All of the staff and Dr. were kind, patient, Were willing to help me find the right solutions which included a brand new style of contact lens as well as two new pairs of glasses. Not only did they make everything easy, they ensured that I was aware of all rebates, and all opportunities that were available to me with my insurance, cannot say enough positive things about them Would highly highly recommend read more

We're doing the shelter-in-place thing. This is a COVID-19 review. I carelessly break my glasses. I call the Dr's office, expecting nothing, I get a professional, friendly person on the phone. I ask "is there any way I can get a new pair of glasses"? They tell me "of course! As long as we use the same prescription and get the same frames and everything else, as before". A few weeks later .. Doctor calls me to see if I'm at home, she personally leaves the glasses outside my door and calls me from the car. Unbelievable service. Social distancing included! Most importantly -- I've been wearing glass for 42 years, and I don't know how she did it, but her glasses are the absolute best prescription I've ever had. Amazing stuff. Best eye doctor ever. read more

Very thankful to be working with this office.Thanks to my boss who is a very practical, almost frugal man; raved wonderful things about his vision experience with this office and recommended everyone else to stop by for their vision needs. The office is located on the ground level of a nice marble office building. The office itself has high ceilings, is bright, open and luxurious. Initially, I was intimidated to go in, afraid the high-end feel would translate into priceyness and snottiness but it was the complete opposite. Their (VSP) prices are identical to some of the other optometry offices in the FiDi/Soma area, so I'm glad I no longer need to waste much time shopping around for prices. I stopped in on a quiet lunch break and had the pleasure of working with Sarah, who is the nicest, sweetest medical service person I have ever encountered. Not fake sweet, but genuinely cared about all your vision needs (frames, lenses & contacts). Due to my busy schedule, most communications with Sarah were via email. and Sarah went above & beyond to get my VPS insurance straighten out. It was a mess because, I had two copies from two different sources, with different benefits on it. I can't express my appreciation enough to Sarah for helping me get to the bottom of my benefit discrepancies. I later explored color contacts & frames and Sarah assisted me in finding the best color & comfort. That session felt like I was frame shopping with a good friend. I'm stopping my optometry office search as I truly believe I have found the one for me. PS: they have many cute Tom Ford frames. Random: they provide phone charging stations/cords too. :) read more

The best optometry in the Bay Area! I have been wearing glasses and contact lenses for decades, and I've been to plenty of optometrists in the Bay Area and abroad. There are plenty of places with underqualified staff and equipment, and/or who generally don't care about your well being as much as money. Therefore when I do see a place with everything new and well maintained, attentive staff and ACTUALLY skilled optometrist and opticians, I HOLD ON to this place and keep coming back! Lunettes is one of such great places. I'm extremely picky about all things optometry, and Lunettes Optometric has scored great in all aspects. I used to live in SF but now moved to Mountain View, but I'd rather take caltrain to come to SF than going to any other optometry. Lunettes is so far the best in: 1) quick and accurate eye exams 2) absolutely well maintained new equipments 3) patience in dealing with billing and maximizing insurances 4) the best location and nicest office 5) always emailing every prescription and receipt timely and accurately 6) handles shipping extremely timely 7) has the best lenses Enough said read more

This is the most beautiful optometry practice I have ever been in! It looks like it belongs in a magazine. Came here last week when I was in San Francisco for a few days and picked up a pair of polarized Ray Ban Jackie Ohh sunglasses. Loved the selection of Ray Bans and Oakley's ... including "asian fit" Oakley's. Who knew those even existed for those of us with no nose bridges?? Although I wasn't there for an eye exam I chatted with Dr. Leon about LASIK, something I would love to have done at some point since I'm a -11. (Thank god for contacts!) Dr. Leon gave me a referral for an ophthalmologist that she highly recommends which I'll keep in mind if I ever take the plunge and do the surgery. The parking gods were smiling on me this day because I was able to find parking on the street right outside the practice entrance (which is actually on Mission Street not 1st Street), but I noticed that there's a public parking garage right next door as well. Score! read more

Lunettes Optometric - Having fun trying on the screwless ic berlin sunglasses. - Optometrists Near Me - San Francisco, California

This is my first time coming here and it was overall a positive experience, other than that they didn't tell me to bring in my contacts with the prescription so that they could update my prescription. So I had to come back. They were very kind and prompt. The person working at the front/floor is very attentive and friendly. Big fan! read more

I was like looking to get a new prescription and as I am new to the city, I chose this place based on the reviews and also because they take VSP insurance. This is one of the best optometrists I've been to! Dr. Leon was kind and informative. She really took her time with me and made me feel comfortable. The facility is clean, up to date, and they also have great glasses to choose from. So happy I found this place! read more

I stopped in here to see if they could fix a pair of sunglasses for me and Taylor was beyond helpful! Great shop with great people. Please go check it out. Thank you, Taylor! read more

I didn't purchase eyewear from here but dropped in and asked if they could fix my bent temples. I received excellent care from Taylor (I hope I remembered her name correctly). She not only fixed my temple but offered to fit properly and bring in any other frames that needed adjustment free of charge. Great customer care. Thank you. read more

Lovely shop with lots of fabulous styles. Everyone from front desk staff to the doctors are super friendly and knowledgeable. I have always had issues with contact lenses since I have an astigmatism but since coming here 2 years ago, their lens fitting fixed my vision issues. SOOOOOO happy. Plus they are always willing to assist above and beyond - ex, recently I had gotten to my office and one of my lenses was behaving badly so I call their office to see if they could give me another lens to save me a trip all the way home. Without hesitation, they checked, found they had a spare lens and offered it to me. Can't not recommend them enough. read more

Why did it take me so long to find Lunettes? This was the best experience I've ever had at an optometrist by far. Marianne at the front desk was so friendly and helpful as was Dr. Leone. Dr. Leone uncovered that my prescription from the previous 2.5 years was way off leading to distorted vision and headaches. I'm so excited to try on my new contacts and glasses. Thank you to the entire team! I would highly recommend visiting Lunettes for your next optometrist appointment! read more

So great seeing Dr. Lam! The whole team/staff is always really welcoming and responsive. I used to be around the block from work but not I go into SF because I enjoy them so much. COVID protocols are in place: fill out a form in advance, door kept locked, wash hands prior to appointment, limited use of tools that touch your face etc. Felt plenty fine and safe visiting. Would not hesitate in scheduling a visit if you're due for needs and are weary of COVID. read more

I've been a customer for 5+ years, and every time I try to go elsewhere - I always come back!! This shop, and john in particular continue to provide outstanding customer service! In addition, they have an amazing selection of high end frames, and they are very knowledgeable about how to fit them, which is surprisingly hard to find! They have barriers in place, and everyone is using masks etc in the office as well, which I really appreciate! read more

Five stars for the patient experience, but note that their collection of glasses leaves something to be desired. I scheduled a regular check-up at Lunnettes and was very satisfied with my experience there. The staff was super helpful with scheduling and any questions I had about the exam itself. In particular, I appreciated how they were up front with me about what was covered by insurance and what I would have to cover myself. I ended up ordering contacts through Lunnettes and the process was similarly quick and easy. I ended up not ordering glasses through Lunnettes because they don't have a huge stock, and most of the ones they do have were not what I was looking for. read more

Been coming here for the past 4 years. Through insurance changes and routine check ups, I've never felt left in the dark. The office is beautiful and high tech. I recommend this place to everyone. Now front office: Marianne is amazing. Her selection of glasses, as well as her incredible professionalism and fashion sense always leave me with the cutest glasses that are endlessly complimented. She gets her job done and done well. I've never had an issue with billing and she is always responsive if I forget to get an itemized receipt. read more

Dr. Leon and Marianne are the best! They have both helped and changed my life for the better with contact recommendations and glasses recommendation that fit my needs, lifestyle and taste. They really know what they are doing. Wish I could continue to come, but moved out of the area. However after seeing two different doctors I may just make the trip back to this office. They are worth it! read more

Amanda was super helpful and friendly. I was able to order new contacts remotely and had it shipped to me. Great and efficient service.

Briefly: Friendly and prompt. Walked in. As a customer I'm welcomed. I brought my existing frames and asked for same type of lenses. Everything took less than 5 minutes over lunch break. Left happy. read more

TLDR; Great service, wouldn't buy frames here unless you have a unusual needs or $$$ I agree with the other reviewers that the customer service here is beyond excellent, from scheduling an appointment to ordering frames. I came here for an eye check up since I felt like my vision was deteriorating slightly after a desk job doing computer work. I walked out with a light prescription and the peace of mind that there was nothing else wrong with my eyes. My only reservation is about how costly the frames are. I had a very basic prescription (-.75 both eyes) and spent close to $500 on frames. I felt this was worth the one time extra cost because this was my first ever pair of glasses and the staff here guided me through everything. Prior to this, I have never been able to buy sunglasses that stayed on my face -- I have a small and flat (asian) nose. They put in custom nose pads on my frames and the technician took extra care in adjusting them so that sat perfectly! However, since I don't need special lenses (high index, astigmatism etc..) I'll probably come back for a check up next time and order frames elsewhere. read more

They should film a documentary on exceptional customer service and extraordinary experiences at Lunette's. In today's world, filled with mediocrity and impersonal service, this business stands as a beacon of hope for those who delight in exceptionally exceptional experiences. I am unable to report on whether they were less expensive, or more expensive because I really don't care. When everything was said and done the price of the exam, frames, and lenses was irrelevant. I made friends with the staff that day & I know I am not alone as one of their customers who pops in regularly just to say hi! If all of this sounds crazy to you, it sounds crazy to me too. I can only encourage you to stop in & meet Marianne. You will then know what I am talking about! read more

I've been going to optometrists since I was 9 and Lunettes by far has provided the most welcoming and best service I've experienced. Dr. Leon couldn't be sweeter, always remembering details about my life, but also very professional, explaining all details to me throughout the exam. Marianne is also a gem. A number of times I've swung by when I've had an issue during the day and they're always happy to give me a replacement contact, solution, contact case, even water bottles! Earlier in the year, Dr. Leon fit me with the newest line of contacts that are by far the most comfortable lenses I've ever had. They're pricey, but she saw how much my eyes were struggling at the computer all day and highly recommended the switch. I am thrilled with the lenses. Further, I usually order glasses through Warby Parker and Lunettes got back to them with my prescription quickly and professionally, despite knowing I was ordering glasses elsewhere. I've recommended Lunettes to all my coworkers and they have all raved about their experience. read more

There's something similar to beer goggles when you're angry. And sometimes just like beer googles you don't get a warning of, woah, just wait a minute, you sure you want to go ahead with that? I totally blame my hot headedness from my dad and grandpa, and emotions from my mom. I should not have written an angry review right after my frustrations. I was angry at one person working there, but the doctors I saw were fine and listened to my concerns. Marianne, has also been helpful with answering my questions and helping me to try to understand the transition to toric lenses. They did try to accommodate me as best as they could with my insurance expiring (as I was starting a new job and was not sure what provider I would have and such). In fairness though, just to defend the Dr. Leon's comment, voicing my insurance concerns, Marianne let me double book two fitting appointments since I was concerned about the lenses too. I explained to her I may not know til that Monday if I could keep that Wednesday lunch time appointment, and that I realized it may be technically a little pass the 48 hour notice. And she said that was fine. So I ended up calling late morning that Monday canceling the appointment but keeping the one for the following week. Just a little feedback, when I was trying to call a few times the day I stopped by and I was outside there didn't seem to be a voicemail set up, if not, would you be able to set this up? Old habits die hard. So I may just be used to how things were at my old optometrist that I was seeing for about 15 years. I just need to figure out what's right for me. But honestly, I can tell that the practice does care about their shop and patients. Again, I want to apologize to the staff of Lunettes for my review that was written out of frustration. read more

Out of town traveler - stumbled upon this awesome practice after I got some product caught up in my eye that had me in tears and total discomfort for over 24 hours .. Got to the office and saw the doctor even though they were pretty much booked. Very friendly and polite service out front..and omg ..the doctor is the best ....cant imagine wanting anything more out of this place . Don't hesitate to visit! read more