Awesome service Thank thank you for guiding uto the proper…read morestorage unit..Thank you for showing us all the sized unit that we were looking at

Move in went great Clean property and unit was easy to locate. Great having the app to use to open…read morethe gate​

Great service and reliable if you need an upgrade. They will make it convenient to your current…read moreunit.

Beth is so awesome. She provided awesome customer services and great pricing. Really like how she…read moretook the time out with me as customer to explain everything to me.

For storage, I highly recommend this place. We have moved around a lot due to military and now my…read morejob. The people here have always been great and easy to work with. The facility is in great shape and their prices were lower than anyone else in a 30 mile radius. If I ever need storage again, this will be my place.

We signed up for a storage unit at Public Storage 10802 Chapel Hill Rd Morrisville and the customer…read moreservice experience was excellent with Melody at the front desk, she is amazing, very accommodating and friendly, making the entire process seamless. She consistently provides exceptional service and attentively listens to our concerns and resolves issues efficiently, guiding us through the options without any pressure. She is an absolute pleasure to deal with. I would 100% recommend them to anybody looking for a storage company. Her professional and attentive customer service made a potentially difficult day so much easier.

DO NOT USE. STOP. BACK AWAY…read more Terrible company. They do not track your shell ! For 2 weeks "it's in transit!" Was all I got from customer service. The Shell is SMALL. Way smaller than a POD. I was told by my customer service agent that "Normally packages arrive in 7-10 business days. And our business days include Saturday" oh excellent as I was rushing cross country for a new job. Well NOPE NOT TRUE. All lies to get your business. They will do anything to get your money - Ubox or POD are more reliable, stand by their service and have an actual delivery date that is reasonable. The icing on the cake will be if all my belongings are broken on arrival. Way better options out there. Stay far far away if you want any sort of customer service

I received a call from Rick, CEO of Zippy Shell, shortly after posting my reviews of my Zippy Shell…read moreexperience. He inquired about my experience and what led to my poor review of them. I explained essentially everything I have written here and on the delivery review (posted in the Orange County location). He was very empathetic towards my situation and recalled that incident the day of my move as well as he was made aware immediately of the mistake. Apparently they have a 2% 'mistake' rate and I just happened to be a lucky one. Rick apologized several times and made it very clear that his company was at fault and wanted to make it right. He gave me an open ended question with "what can we do to make this right?". As I mentioned in my other review, I don't expect cross country moves to go 100% smoothly, but once a mistake is made, I expect the rest of the move to be tediously monitored. This was not the case for me. As I wrote in my review, Zippy Shell had agreed to compensate me the difference for the movers they cost me to have them sit around and do nothing while the shell was late ($300). I proposed to Rick that they pay for all my movers both in Durham and in LA. He agreed immediately and promised a check for the remainder of the movers would be sent out to me. He called the very next day to let me know it had been put in the mail. A few hundred bucks doesn't really matter to me but I felt the open ended question alone spoke volumes with how apologetic he really was. He also recognized where his company went wrong and 'fixed' the problem internally. He reported that they are making strides as a whole company to streamline their communication better between warehouse deliveries and customer. I can only hope these changes can improve their customers' experience. With that said, if you do choose to go with Zippy Shell, make sure you get double/triple check all your dates and times with your coordinator and get it in writing. Feel comfortable with your coordinator and make sure they are responsive to you. Communication is essential! If you're not, request another coordinator! Also, make sure they lock up your stuff before it leaves your possession! They're supposed to provide a lock or you bring your own. If something does goes wrong, you can be reassured they take feedback seriously, which cannot be said for a lot of businesses. It is very clear they care about their customers' experience, their local warehouses, and their company. I am thoroughly impressed with Mr. Rick and his efforts to 'make things right'.

if I Could give 20 stars I would !! amazing service , affordable and I was soooo happy my loved…read morecouch and dining set was able to loved by a family in need ! love that they donate and give back . I called short notice because my moving Company surprised us with fees and raised the price on our moving day . Greg and his team came and loaded all our things on our U-Haul , removed the disposable items and gave our loved furniture we just couldn't take , to a family on need. beyond happy , satisfied and definitely recommend!!! thank you again !'

Edward helped us with hauling off several small trees we had cut down in the backyard. He was…read moreprompt, super responsive and professional. Will use again!

Easy to get scheduled and fantastic service from top to bottom. I always appreciate folks who take…read morean extra step and making sure the location is clean. Super easy to recommend.

Was moving out of the house - Johnny came in and helped pick up the last of my stuff. Thanks for…read moreexpediting my junk pick up.

He was very quick, helpful, and friendly! His prices are also quite reasonable for junk take-away.read more