This has been the worst storage unit company and especially this location that my wife and I have…read moreever needed to deal with. We have used multiple storage companies throughout various States while serving in the military and government contracting in the last 35 years. Do not use!! * Your unit gets your lock cut off and storage lock is put on when/if your payment doesn't post by day 5 into your billing cycle. * Some young kid is managing office with no clue on life. * There are only 4 carts available to load and carry items to and fro vehicle to storage unit. If needed on weekends forget it!! * 4 payment increases within a 12 month period and services had no upgrades from day one until we vacated the unit. This is the worst storage unit EVER ... EVER !!

Everytime I'm in need of a storage unit, this place gives the best service and the best rates,…read moreShoutout to Gary Cogliati this man knows what he's doing. Couldn't have asked for a smoother transition getting a storage unit. I got my 8x10 best needed for amount of items, call up Gary He's the guy for sure.

I needed a storage space for my car for 2 months. I was so happy I found CSS. They were super…read moreprofessional and helpful and walked me through the whole process so it was painless. Thank you!

cardinal Storage has exceptional property managers (Cindy and Dan). they look out for their…read moreclients. 20 stars for them!

I'm planning on moving soon after graduation, so I decided to contact Excess storage off of…read moreKnightdale Boulevard. The customer service over the phone was remarkable. The young man gave me several options, pricing and locations to choose- and did I say a pretty good deal? As soon as I got to my unit, there was note that was personable way to connect with the owner just in case I had any issues. After all, I highly recommend Excess! Thank you!

Hello my name is Alexis Johnson Parker and I am trying to do what I can. I have recently lost my…read morejob and my transmission went out in my car and some recent health issues all in one. I am overly struggling and overwhelmed at this moment. I am not looking for a handout but I just know that it is a major struggle for me right now and I am doing what I can. it is hard trying to get ahead of all bills at once. I called trying to get some help with payments so that I will not lose my storage. My grandmother passed away and all of her valuables are in my unit. Please someone have some compassion and work with me to get caught up as it is very important for me not to lose my unit. these are unforeseen circumstances that I am going through and I am holding on to my faith that I will make it out of this stormy moment in my life. I am not a person that looks for handouts and would just need some time to get caught up with the payments for my units. I am a little over a month behind and my storage unit does now have a lien on it. I am trying my best but do not have any resources right now. please pray for me and pray with me as it is very important that I keep this unit until I am able to find a new home to store my belongings. Thank you. You all be blessed and stay safe out there, especially with Covid being back on the rise and pray over yourselves and family as well.

I have used Extra Attic for 4 years and have been very pleased. I have used one of the larger…read morestorage units (not climate controlled) and smaller units. I was always treated professionally and there was always someone on site during business hours to help with finding the correct size unit and draw up paperwork. Everything is clean and in working order and I always felt that my things were safe and secure on their property. Billing and account access were seamless.

1. For a place called Security Self Storage, the gate is most certainly not secure. There have been…read moremany times where it fails to close, fails to open, and the keypad that's supposed to be inside. The gate has been destroyed, so there's no way to get out in an emergency without a vehicle. 2. Parking 'pits' instead of using ABC stone, they used cheap gravel with no fine bits in between. If you know anything about having a gravel driveway without the fine bits, your truck will just sink in where it's parked. If you don't have a trailer or it's not a big deal, if you're bringing a trailer or a camper, it will make it noticeably harder to maneuver. 3. Customer service: I brought the following issues to their attention. Nothing was done; they said it's normal for facilities to need maintenance or something along those lines. Additionally, it's no surprise that their computer system is unreliable as well. I've had to go in and pay my bill manually almost every single month. I was sick in May and did not go in manually to pay the bill, and they slapped me with a $100 late fee and threatened to auction my equipment. I emailed the manager -- Patrick -- back the same day, letting him know I was out sick and I would log in and make the payment, but requested the late fees to be removed due to their system error. They refused. I have no way to look at my storage contract because they make you put your initials in on the computer in the office, and then they fill out the contract themselves. I have no idea what it says, so at the end of the day, I ended up paying the hundred-dollar late fee to prevent them from auctioning off $100,000 worth of equipment. Overall, their business practices are opaque, and straight up extortionate, and there are tons of other storage options. .

We rented a 26 ft truck to move across the country. Jonathan provided excellent customer service…read more He was organized, professional and patiently answered all our questions. He made sure we had the proper insurances and who to call if we had any problems. He was very respectful of covid precautions.

The team at this U-Haul center were great. Convenient location with great friendly customer…read moreservice.

The young man who served me when I rented the van was courteous and worked quickly to process the…read morerental. I had checked in ahead of time, which helped save time. The van had less than 1000 miles on the odometer and was in perfect condition. My only complaint is that this location does not stock furniture dollies to rent. There was no indication of this when I reserved a dolly during check in. I expect that many customers would need to reserve a furniture dolly if they are moving heavy pieces.

Angie is amazing! Had a scare and she was able to help me immediately and solve my issue. I cannot…read morethank her enough. She was so understanding and really went above and beyond. Thank you thank you thank you. I high recommend!!

We have been using this Gatekeeper Storage for some time now and it has been great! Easy access to…read moremy storage and easy ways to make payments. They have great prices! I moved from FL so I know storages can be extremely expensive but I've never struggled to make this payment Never had an issue! The owners are great people I mean truly the best! And Beverly is great anything I need she's always there to help! I highly recommend this place to anyone and everyone!

Absolutely awful! They raise the rates a couple of times per…read moreyear but no benefits are added. My account went from 119.00 for a 5×7 unit to 187.00 in about a year! No notification either you just get charged more! Late fee increased dramatically too. The place was not well cared for either. Restrooms were always dirty.The sink was literally falling out of one of the restrooms, someone hit the exit sign in the hallway that I used, it has been dangling from the ceiling for months. I spoke to the manger and told him to close my account, that I was moving to another company, well that didn't happen and I was just charged an additional 187.00 for an empty unit! Do NOT use Public Storage! There are much better facilities out there.

Stephanie was working at the desk when we arrived. She was very helpful & knowledgeable. She was…read moreextremely pleasant and a joy to talk to. I don't know what she is paid but she deserves a raise. Finding great customer service like Stephanie is hard to fine. Thanks for your help Stephanie !!