Terrible storage facilities. I lost thousands of dollars of clothes and furniture due to the mold…read morein my unit! They didn't even care. They did nothing in return. Don't rent from them.

One of the staff members, Andy, was extremely flexible and friendly on the phone explaining a…read moresituation. We appreciate your patience and thanks for being amazing!

This place is very secure, nice fence, 24 hour access code activated gate, good gravel and well lit…read morewith cameras around. Registration is online, they were nice enough to let me in and chose a space then register right away. The one thing not on their web page is the 4 dollar a month admin fee but rates are good and competitive given the distance to Raleigh metro area. Spaces are a little tight and you hope your neighbors are good backing up Easy pay method with Credit card autopay. I recommend this place

Used Banister Outdoor Storage for two years always clean and easy in and out. Security cameras…read moreworked great my unit was hit by another Leasee and it was caught on camera and Banister was very helpful in getting my RV repaired. Thank you Banister Outdoor Storage Team.

1. For a place called Security Self Storage, the gate is most certainly not secure. There have been…read moremany times where it fails to close, fails to open, and the keypad that's supposed to be inside. The gate has been destroyed, so there's no way to get out in an emergency without a vehicle. 2. Parking 'pits' instead of using ABC stone, they used cheap gravel with no fine bits in between. If you know anything about having a gravel driveway without the fine bits, your truck will just sink in where it's parked. If you don't have a trailer or it's not a big deal, if you're bringing a trailer or a camper, it will make it noticeably harder to maneuver. 3. Customer service: I brought the following issues to their attention. Nothing was done; they said it's normal for facilities to need maintenance or something along those lines. Additionally, it's no surprise that their computer system is unreliable as well. I've had to go in and pay my bill manually almost every single month. I was sick in May and did not go in manually to pay the bill, and they slapped me with a $100 late fee and threatened to auction my equipment. I emailed the manager -- Patrick -- back the same day, letting him know I was out sick and I would log in and make the payment, but requested the late fees to be removed due to their system error. They refused. I have no way to look at my storage contract because they make you put your initials in on the computer in the office, and then they fill out the contract themselves. I have no idea what it says, so at the end of the day, I ended up paying the hundred-dollar late fee to prevent them from auctioning off $100,000 worth of equipment. Overall, their business practices are opaque, and straight up extortionate, and there are tons of other storage options. .

We rented a 26 ft truck to move across the country. Jonathan provided excellent customer service…read more He was organized, professional and patiently answered all our questions. He made sure we had the proper insurances and who to call if we had any problems. He was very respectful of covid precautions.

This company increases rates with no justification. After just 4 months our unit price was…read moredoubled. I notice multiple class action lawsuits - one in 2019 for bate and switch that they lost. Today their Black Friday sale is showing 50% off - which will not last if you sign up with them. The unit we used was off Sunset in Raleigh. I expect this bate and switch activity is a company strategy however.

If Brandon at Extra Space Storage isn't Employee of the Year, then I demand a recount. Seriously,…read morethis guy is the Storage Whisperer. If you're debating between storage places, just stop right now and choose this one. Brandon is worth it. Five stars, but only because Yelp won't let me give six.

Worst moving company ever. Damaged thousands of dollars worth of furniture and "lost" valuable…read moreitems even on a dedicated truck with only one destination, has no customer service (is just run by bots and AI), grossly overpriced, and a nightmare to deal with! Do NOT use Bellhop.

I booked these movers a month ago. Bellhop never mentioned until after my move that I would be…read morecharged for the minimum 3 hours time block. In fact, when I booked it, I wasn't allowed to book for anything less than 3 hours. I was told that this would be considered a local move. I was paying for 2 movers and a truck. On the day of the move, they sent 5 men, completed the move in 1.5 hrs and still charged me for the full service. I'm also upset because Bellhop instructed me to dismantle the furniture to ensure I saved time and also money which I did. Had I known, I wouldn't have wasted my time. I reached out to them to request a partial refund for the time not used and they have refused.

Owners go WELL beyond expectation to provide FIVE star service to their customers. On site…read moreresidency so never a concern re safety or break ins

I have been using couple storage units that are non-climate controlled and a larger unit with back…read moreand front doors. These storage units are very cleaned and the property is always well maintained. The property is video monitor 24/7 and gate is locked at all times for security purposes. The best part is the rental cost I find it to be very reasonable. This is the most affordable storage I found in my area and the service has been amazing and Manager is always on site, the owner is always taking care of the property. I highly recommend using this storage facility.

I have used Extra Attic for 4 years and have been very pleased. I have used one of the larger…read morestorage units (not climate controlled) and smaller units. I was always treated professionally and there was always someone on site during business hours to help with finding the correct size unit and draw up paperwork. Everything is clean and in working order and I always felt that my things were safe and secure on their property. Billing and account access were seamless.

I needed a rental unit to temporally store some of my daughter's things when she graduated…read more Lawton Self Storage had the best rates and an air conditioned unit. They got me signed up and moved in with no problems. when it was time to clear out the unit they were equally as helpful.