I had to store a bunch of boxed items for a while, and this facility was less than 10 minutes from…read moremy house. I ended up getting a 6' X 10' climate controlled space. The indoor part of the facility used to be a supermarket or department store, so it is quite large. The whole place is clean, well lit, and the air conditioning is better than I expected. Nicely cool in the summer, and comfortably warm in the winter. My unit was on the end, right near the curbside door, but I noticed looking down the aisles that they are very wide, if you wanted to access your unit while the tenant across did the same, there would be no problem. The roll-up door worked smoothly, and the built-in lock eliminates having to buy or supply a padlock. There are always plenty of flatbed carts available. Not 24 hour access, but you can get in 7:30 am to 10 pm every day, holidays included. Office staff very friendly and helpful, and the managers live onsite. Even when the office was closed, a few times when I went to my unit, I saw one of the managers, so they don't close up the office and disappear. Although I didn't have a need for it, I noticed they have plenty of room for outside storage (like vehicles & equipment) and again, it is clean and well organized. If I ever need storage again, I will definitely return here.

I'd like to personally thank Tracye and Rose for literally being real life fairy godmothers ! They…read moreworked their magic out and saved us money , time and stress! They corrected and very amazingly amended a rather infuriating situation, if you need something sorted I'd only go to Tracye and Rose! They're absolutely wonderful! 11/10 customer service and for adding much needed laughter! They deserve an award and a raise !!

these people that work here are savages! they are rude, unprofessional, & thieves! they look to rob…read moreyou after they raise your rent time and time again, add late fees every month then sell your things for nothing even when they know you are moving out months in advance! this is what they did to me and i reported them to the attorney general, they are crooks that need to be put out of business! fuck them all!

Brandon is the manager here and he is top notch. He went out of his way to make sure I was…read moresatisfied. The facility is clean with true climate control. I also like the covered entry.

It's now been a year that I called Life Storage (now renamed to Extra Space Storage) and spoke with…read moreBrandon about my needs. He's been there for me every step of the way and continues to provide amazing customer service. 11/26/2024 Update: I just moved my stuff out of storage in an effort to finally get rid of most of it. Getting stuff in and out of this facility is a breeze. They have 2 elevators and an actual covered parking garage. Leaving is bittersweet, because I've enjoyed my interactions with Brandon. Brandon is what makes this storage facility special. You can absolutely depend on him. I know I'll be back one day.

Extremely personal service from Yvette!! The rental process was extremely easy and the unit I…read morereceived was clean and decent for an outside roller door unit. Always recommend buying Anti-Damp and Pest control products as a must though!! I feel safe having my personal items stored here

Horrible service and gives unprofessional/fraudulent , no one is ever at the desk! Or answering the…read morephone! a phone call could resolve a lot and no one ever answers! I waste time heading over 1hour away to still not be assisted. I come throughout the day to catch an associate and I wait in line every time with another customer! even before closing hours. there is never an associate to assist! I pay $80 to never be able to ask a question or get service. complete inconvenience to paying customers! low starting price to pay more the following month and not even be assisted in any manner !

This is a very nice, clean facility and the people who run it are super friendly and helpful. They…read morehave plenty of carts available for moving stuff in our out of your unit. They have a convenient dock. They held a charity event last year by offering non-profits a free 10' x 10' unit, allowing them to fill it with donated items, then had a professional auctioneer come and do a "Storage Wars"-style auction. All proceeds from the sale of the unit went to the non-profit! They had food trucks and live music, too! What an awesome way to give back to the community! Thanks, Storage Max!

From the owner: Welcome to Storage Max at our Five Points, North Carolina location. We provide climate controlled…read morestorage units in many different sizes. This facility is conveniently located between the areas of Downtown Raleigh, Millbrook, Knightdale, and Northeast Raleigh. Unit sizes range from 5'x5' smaller units up to 20'x10' larger units. Each unit is indoors and climate controlled. Our facility is equipped with high-level security including a fenced perimeter and gate, and 24/7 video surveillance. Storage and packing supplies are available at our facility, as well as loading docks for easy access.Come to Storage Max or call today to speak with one of our friendly and professional staff members. Reservations can be made online now.

Scheduled a hitch to be installed. Drove 30 minutes. Right on time. The worker at the desk said…read morethe tech isn't in until Monday. She was very nice but clearly nothing she could do about it. Won't bother making an appointment there again.

I had a terrible experience renting a truck from U-Haul for a one-way move from Raleigh to…read moreKissimmee and the condition of the truck was completely unacceptable. Shortly after picking up the vehicle, I discovered the radiator reservoir hose was broken, which forced me to stop and repair it myself just to safely continue the trip. A rental truck intended for a long interstate drive should never leave the lot with an issue like that. The steering wheel was not straight, indicating a possible alignment issue, and the front left wheel bearing was leaking lubrication, which caused constant noise and made me question the safety of the truck for such a long drive. Even worse, the cargo box leaked during rain, allowing water to get inside the truck and soak several of my moving boxes. Among the items damaged were law school books that cost approximately $200+ each, along with other personal belongings.Between the mechanical issues, safety concerns, and property damage caused by a leaking cargo area, this rental created significant stress and financial loss during my move. I am extremely disappointed that a truck in this condition was rented out for a long-distance trip. I hope U-Haul takes responsibility for the damages to my belongings and the condition of the vehicle.

I would not recommend anyone to use this company. They moved very slow and I had to instruct them…read morehow to pack the truck we provided and had to strap it in myself. Also by the end it was roughly 300$ more than what I was quoted for and I helped move stuff because they were moving slow. It came out to roughly $700 to move one room.

It was so easy! The team was great for packing and moving. Fast and professional. I would recommend!read more

This company is now called Trunk Space. Beware! They have increased my rent by 50%. The staff on…read moresite is very helpful and kind however the owners of the company are deceitful and incompetent. It has become impossible to pay online or view my account as the website is useless. You can't view your account or records- this is probably by design so they can gouge customers. I'm having to move AGAIN and incur more costs from that. Avoid this shady company at all costs. I'm so tired of greed

I moved recently. I needed a 10/10 space and literally gave them a day's notice. I got the 1 month…read morefree deal, etc. The space was perfect for my needs. I stored an entire living room and bedroom with lots of bags and still had room to spare. Their location is easy to see from the road. After you've secured your space, you back up the truck to the glass doors and start unloading. Heads up tho...the interior is kind of a maze. You'll need to get used to the puzzle quickly or your head will explode. You'll get a code to enter the facility any day/time before 10pm upon signing the lease. The price quoted around $60 per month. Sounds good on paper, but there's always a catch... First! Gotta buy the custom lock for your space at about $12. Well...okay. Second! Gotta buy insurance from $24 and up per month. Grrrr. Suddenly that nice, free month isn't so free, nor is your $60 per month lease actually $60 per month. Everybody wants to scam you or not tell you everything from jump. It's the nature of the moving beast. But, honestly this was one of the better deals I found.

I can't say enough good things about The Local Moving Company. They handled our out-of-state move…read morewith exceptional care and professionalism from start to finish. Every item was loaded, and unloaded thoughtfully, and it was clear the team genuinely cared about protecting our belongings--not just getting the job done quickly. The crew was punctual, efficient, and respectful, and they communicated clearly throughout the entire process, which made a potentially stressful move feel smooth and manageable. On top of the excellent service, their pricing was very affordable, especially for an out-of-state move, and there were no surprise charges. If you're looking for a moving company that combines care, reliability, and great value, I highly recommend The Local Moving Company. We would absolutely use them again. Thank you Dirul & your whole team!

Delivered as promised. Picked up my furniture and delivered it three hours away. Great…read morecommunication. Would use them again.