Team was very proamd attentive,…read more Location clean, welcoming and not to far from home. Process was fast.

We love how you can access this storage unit through the app. The garage, the unit, everything is…read moreelectronic. The hours are great and the people are super friendly. Matt is always so nice to work with!

This is a shame, as this company was referred to me by my uncle. Unfortunately, my experience has…read morebeen extremely disappointing. One of my boxes went missing while in one of their own storage units, and despite providing a clear inventory of its contents (worth close to $1,000), I've received little more than vague assurances for over 12 weeks. Only recently was I offered a reimbursement that doesn't even cover half the cost of a single item from the box. What's more concerning is the lack of accountability. No proper inventory was taken at the time of the move, and I was never told that their team should have been responsible for boxing and backing up items in order for coverage to apply. Without that transparency, it feels like customers are left unprotected if something goes wrong. For anyone considering movers, I would recommend Piece of Cake instead, they were half the price and, based on my experience, far more reliable.

I wish I could give Keating 6 stars, they are that good!…read more They showed up on time. They were professional. They knew what they were doing; nothing was a problem. They were careful with everything. We have not finished unpacking but so far we have not found anything damaged. They worked hard without complaining on a hot and humid day. All that and their price was very reasonable. I highly recommend Keating Moving and Storage to anyone who needs moving services.

Crew arrived at pickup and destination points exactly on time, brought all the right packing…read morematerials (and enough of them), and price quoted was the price paid--not one cent over. Haven't gotten everything unpacked yet but so far no damage or missing items to report.

DO NOT USE MEN ON THE MOVE…read more If I could give negative stars, I would. Our experience with this company was awful from start to finish, and the management somehow made it worse. On the day of our move, the crew arrived clearly high, reeking of weed-- and the smell lingered the entire day. They moved painfully slow; what should have been a 4-hour job turned into 7. They even disappeared for an hour between leaving our old home and arriving at the new one. When they finally showed up, the smell was overwhelming. They left dirty handprints all over our walls, broke several items without saying a word, and showed zero professionalism. When I contacted the company to file a complaint, the general manager was rude, dismissive, argumentative and unprofessional. He accused me of "trying to squeeze him for money" -- even though I only mentioned reimbursement for the broken item. He spoke to me condescendingly and wouldn't even let me finish a sentence. If I were the owner, I'd be embarrassed to have someone like that representing my business. The manager offered a $150 refund (out of a nearly $1,800 bill), claiming it was "out of the kindness of his heart." When the paperwork arrived, it was for less than what he promised. I called to correct it and never heard back. This company is unreliable, unprofessional, and dishonest. Save yourself the stress and choose a reputable moving company.

Self Storage. Having…read morehad the recent need to put some things out of the way temporarily; I used this place for a few months. Very clean facility, helpful people at the desk and reasonable prices made the whole thing a breeze. The concept did make me ponder though, that if you have that much crap to store indefinitely and in addition to all the stuff in your house, maybe, just maybe - you do not need it? Security was good at the place and pretty good hours of operation. I'd use again.

It's a clean safe place to store my stuff I will recommend this place and store there again if I…read moreneed too. Unlike public storage off the road this place is clean and competitively priced. I have stored at the other place off the road before and they would lock up their carts as if they didn't even trust us, the customers. I guess no one told them that Syosset is one of the best neighborhoods on LI.. Lol. At this place employees are all sweet and the bathroom is always spotless (much appreciated for us girls).

I've been using Extra Space Storage (formerly Life Storage) for over 5 years now and have…read morethoroughly enjoyed their clean, convenient facility. I'm in my final few days of renting from them and look back fondly on our time together. No seriously, this is an awesome facility with some truly great staff working here. They are also happy to answer any questions and go the extra mile to figure out solutions to any problem you have. I speak from experience as I've lost my keys forgotten the gate pw, been locked out, etc countless times and have always been met with a smile and tons of patience. Thank you to the Extra Space Storage team!

Great customer service. Started the process online and got a phone call shortly after from Adrian…read morein the office to finalize my unit rental (I wasn't in the area to do it in person). The facility itself is nice. Two garage bays where you can bring your car to unload, and several carts to use. The unit itself is just fine, and we also got one month free. The monthly fee is the best value we found, and combined with the great service, it was a no brainer. I also appreciated that one of the managers (I think James was his name) came to introduce himself during his lunch break when I came to visit the unit for the first time. All around, I would highly recommend Extra Space Storage.

The front door entrance has a driveway behind it that is too narrow for most moving vans to park…read morevertically. There is no drive-up access with an entrance that you can back your moving van into. The Holbrook location has one, but that is too far from where I live. There is no garage-like unit that you can directly drive your vehicle into. The Bethpage location has one, so I should have gone there. Other than that, the Plainview location is well lit and clean, and the staff is professional and friendly.

Place is always clean and everything in perfect working order....always looks brand new. Mike runs…read morea tight ship and always friendly.

Great service & very friendly staff ! Deborah was so helpful and sweet. Definitely recommend this…read morestorage facility !

It is an excellent place I was helped by Debra and she has helped me anytime I needed something,…read moreshe is excellent representative for this company. The place is clean and plenty of lighting. Very secure and cameras everywhere. I highly recommend Debra and extra space storage.

I must truly say - THIS COMPANY IS BEYOND LUCKY TO HAVE SUCH A DEDICATED HARD WORKER…read more THE Girl is here 24/7. I can't possibly even fathom that she even has a life outside of her work. SHE NEVER LEFT DURING COVID or ANY PANDEMIC - INSTEAD SHE RISKED IT ALL AND worked as an essential worker throughout THE ENTIRELY OF EVERY pandemic. She's a master team player. Sick or not, she's always there - and if she's not the site will be shutdown. She manages over 1000+ units - the building is huge as it's three parts. Not only has she managed to maintain the grounds , the facility ect... alone. She has also set very high standards for her facility as it's beautiful , clean , and all good vibes. As for customer service- TOP NOTCH 10 Stars if possible. She'll most definitely leave you with a huge smile on your face. She is an ABSOLUTE assist to your company. The point of this review is VALUE your customer feedback, so as a Fortune 500 company.... I personally would recognize her for being such a hard worker, team player and better yet the ONLY steady face I have seen with this company. Thank you Danielle for all your extremely hard work , passion , compassion , kindness and dedication for the past 10 years to this company. YOU ARE WHAT MAKES THIS LOCATION GREAT! YOU ARE WHAT MAKES THIS COMPANY RUN SMOOTHLY ( AT Melville ) ! It has and always will be a pleasure ! Thank you again Danielle !!!!!

I had a really frustrating experience with Public Storage in Melville, despite initially having a…read moregreat impression. I visited the facility in person and thought it was clean, well-maintained, and exactly what I was looking for in a 10x10 climate-controlled unit. I was ready to move forward. Before booking, I called customer service on April 5 to confirm whether I could reserve a unit in advance for a May 13 move-in date. The representative told me to go ahead and make a reservation online using any start date, then call back and they would adjust it to May 13. I followed those instructions and paid the $30 admin fee (which, notably, could only be paid by linking a bank account--not a credit card). When I called back, a different representative told me that what I had been told was incorrect and that they could not change the start date. We asked to speak to a manager, who said they would process a refund. However, I never received anything in writing confirming the refund, and the money was never returned. Since the payment wasn't made by credit card, I also had no way to dispute the charge. This lack of consistency, accountability, and follow-through completely changed my experience. What started as a positive impression ended with me losing money and deciding to go with a different storage company. I would strongly recommend getting everything in writing before paying anything, especially since their customer service representatives seem to give conflicting information.

Dont use the bathroom here. Its never cleaned. Theres never anybody in this place ever.read more

This is my first experience with storage and the ladies in the office were wonderful…read more You'll notice all of the negative reviews were about money. If you can't afford 1 $10 a month raise perhaps you should keep the stuff in your garage.

I had a unit for a while. They kept raising my rate. When I inquired about it . I didn't get…read moreanywhere. I went down to a smaller one and they raised that one to what I was paying for the big one. I will be moving out and going to another company.

Our family has been in 2 different units for a few years now and the desk and employees are…read morewonderful. Have helped us out when we have lost keys or forgotten entrance codes. Appreciate their courtesy and find this facility very efficient. Recommend to all.