Best costumer services by Brittney nice and clean storage …read more everything is excellent.

Great experience! super helpful staff, very thorough explanation of all services! Moving service…read moretruck was super easy to book and had plenty of space.

Wonderful location, late access hours, always clean and well kept. Service was always friendly!read more

Absolutely, not a good start. Questionable sales tactic…read more If you reserve a unit for a discounted cost and come in to look at the unit first, they will charge you the higher "in-person" rate and will increase it by $20. So what you have to do is look at the unit. Run to the parking lot and then call them over the phone so it's technically over the phone to lock in the rate. What they're trying to do is have you pay for a unit blindly first. They'll offer you "a refund" if you don't like the unit. What have we allowed corporations to do? Dear Lord. Cancelling reservation after reading these other Yelp reviews about break-ins and price hikes. The rigidity of the rep on the phone was already a red flag. Maybe I should thank her for raising it.

Jesus (Jesse) is outside and standing, which makes him outstanding…read more Great service clean facility and super easy to book and get storage I was able to get their online promotion for 1 free month

Best storage facility I've ever used. Managers have been wonderful over the years, including Anita,…read morewith her great sense of humor and knowledge. Security is not BS here. Sneak in behind someone at the gate, and expect your unit's alarm to go off, with the caretaker coming by in two minutes. Good pricing, especially for drive up units. Only negative is sand. Place is in the wind belt and you will get sand in the front two feet of your external door unit. Small price to pay for the location, great service and prices.

I recently required a storage unit and found Lock & Leave in Placentia. Overall, the pricing was…read morevery competitive with a very clean property. In comparison with other local storage place I found there was no bait and switch, hard sales, or hidden fees. The Manger ( James) was very professional and polite. I was in & out very quick with a storage unit.

I was satisfied with the with service and price of my storage. Ernie and Allie were great and they…read moremade sure I had everything I needed to get started. I am satisfied with my Storage Space and it is close to my home. They made sure I knew about there policy. It was a smooth transaction. I would like to thank them for helping me. I will recommend them to my family and friends.

We closed our high end store 3 years ago and trusted this place to protect our merchandise, We got…read morebehind our rent and deprived from entering the units. Upon negotiation with the owner we came up with 7,000 and we were aloud to vacate. Upon opening the units I was shocked and became very depressed. Every box and every drawer was gone through. Many boxes went missing and other items broken. Who ever dd this had authority or was related to the storage since they took their time to choose the items very carefully. This happened over a period of time and it was well planed. I don't recommend this place to any one. **I HAD FAITH IN ALL SIZE STORAGE THINKING MY PROPERTY WAS SAFE** ***THIS IS VERY HARD TO DEAL WITH AND I WANT TO WARN OTHERS***

I was inquiring about a storage unit. The facility is keep very clean and had a large variety of…read moreunits. The gentleman who helped me was Harry. Very professional and friendly. Although it turns. Out I don't need a unit at this time. This would be a very strong consideration.

Beware of Evon, from there Corp. Head Quarters! As He (Evon), Is this properties Corporate Rep…read more Evon, Refused to Return AT LEAST, $300.00 That we PAID TOWARDS - OUR MONTHLY STORAGE RENTAL FEES for the month of March (when Fire occurred) via Their telephone pymt system! Only to find out After, that 2 of our units had been burnt down! And all contents were DESTROYED! Which No one Called To INFORM US OF! I asked Joselyn, EVERY SINGLE MONTH FOR OUR money BACK! to be returned to us! But I always got the same response, That we couldnt get our money back until we signed A waiver of our rights, and releasing 'our units' back over to them. BUT, ONE OF Our units was CONFISCATED 'BY THEM'! So, WE refused to sign the doc. Thus, No money was refunded! We Lost our ENTIRE contents in 2 out of 3 10 x 20 storage units that we had stored at this facility. Which was A LIFE CHANGING, 'CATISTROPHIC EVENT' ... FOR US! AFTER THE ELECTRICITY 'WENT OUT' - PRIOR TO THIS FIRE, The property mgmt, conducted all office hour buisness from the parking lot or from her car! Im talking ... NOOO ELECTRICITY! Thus, No security. & NOO Video CAMERAS! = THIS. And EVON, At Corporate head quarters ...100% REFUSED to refund AT LEAST $300 WE PAID for in RENTS! AT A TIME when, 'WE NEEDED IT' - The MOST! SHOWED, Very BAD WILL - If you ask Me! SHAME ON YOU EVON. & YOUR COMPANY! To Date, THIS MONEY HAS STILL NOT BEEN REFUNDED to us.

Storage bins were clean and spacious. Office person was very friendly and efficient. Easy to pay on…read moreline. They also let you use carts to move stuff if needed (with ID). Just note their hours of operation and leave BEFORE they close.

This was my first time renting a storage unit, and I had a great experience. Barbara at Storage…read moreOutlet made me feel welcome from the moment I walked in. I came in hoping to view a unit, and she took the time to show me a few options until we found the perfect size for my needs. The facility is very clean, well-maintained, and secure. There are security cameras throughout the property, and I noticed there were no unpleasant odors inside the building, in the units, or around the outside areas. If cleanliness, security, and excellent customer service are important to you, I highly recommend Storage Outlet.

First of all, it's been yrs since I had to rent a unit and experience wasn't all that great…read more But here at Storage Outlet, Barbara made me feel welcomed. I came in hoping to see a unit and she showed me one on the size I was looking for even though she was helping out another customer, mind you she was the only person working. The facility is very clean, well maintained and secured. Cameras everywhere and no foul smell walking in the building to the unit or outside. So, if these things matter to you then this is the place for you.

James made upgrading from my smaller unit to a larger one easy and stress-free. Kind, helpful, and…read moreservice with a smile!!

Juan was amazing at answering my questions on the phone and setting me up when I came in. Friendly,…read moreknowledgeable and made the process really easy and smooth. Book online before you go and you get more discounts!

Friendly service from staff on duty. Online process was…read moreuser friendly! Didn't realize I needed to purchase insurance but its the right thing to do. MH

Terrible customer service. Went in the other day to get some prices on sizes. I asked for a price…read morelist. The girl said, oh we are paperless. That did not answer my question. I said can you print a list out for me. She said, "No'. How do they expect to stay in business with that kind of help. Guess they don't want any business. I just left.

I called the closet box Orange County location after falling down my stairs trying to move my items…read moremyself into a storage unit. The closet box confirmed immediately with me when they could come, and on short notice. They were on time, professional, and kind. Moved heavy items as well as lighter boxes each item was bar coded and recorded. They were quick polite and helpful. Frankly my heroes, without them I never would have made my move out deadline. They further followed up to provide me a full inventory list, and the location where my items are being stored. Over all a great experience. Thanks guys!!

From the owner: Providing self storage without lifting a finger. Closetbox sends professional movers to you, picks…read moreup your belongings, securely stores them, then brings any item back when you need it. We do all the work so you don't have to. It's just that easy.