1. Extra Space Storage

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Phoenix, AZ

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Extra Space Storage

4.2 (26 reviews)
Closed • 9:30 am - 6:00 pm

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5 years ago

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Emily S.

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1 year ago

Tina and her associate were fantastic to work with. The facility is very clean and their customer service was amazing!

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3 years ago

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Emily S.

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3 years ago

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Emily S.

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4 years ago

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Emily S.

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4 years ago

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Emily S.

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4 years ago

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Emily S.

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3 years ago

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Emily S.

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3 years ago

This staff is responsible, respectful, and helpful . It is safe to have my belongings here.

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4 years ago

Great storage place would rent there and ref people anytime. The staff was great and always helpful. So easy to get in and out of...

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Emily S.

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3 years ago

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Emily S.

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5 years ago

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4 years ago

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5 years ago

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4 years ago

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4 years ago

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4 years ago

Pete at the local office on cave creek and greenway in Phoenix was very helpful! Great attitude. Definitely will recommend you guys!

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Emily S.

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3 years ago

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4 years ago

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5 years ago

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4 years ago

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Emily S.

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5 years ago

Customer service is off the charts awesome. The team is always friendly, very communicative and a pleasure to work with!

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5 years ago

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5 years ago

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5 years ago

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4 years ago

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Ask the Community - Extra Space Storage

Review Highlights - Extra Space Storage

“Moving is stressful enough and having the staff be kind and helpful goes a long way.”

Mentioned in 3 reviews

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Two Men and a Truck Phoenix North

Two Men and a Truck Phoenix North

(31 reviews)

I'm actually very surprised about the bad reviews below. They were absolutely amazing. From April…read moreat the front desk and Jared and Matthew (the movers), everybody was absolutely amazing. The price was even lower than I expected. All around, great job guys!! Thanks!!

Thieves, Crooks, Shameless Horrible People…read more Under no circumstances should anyone EVER use this company. I trusted Steve McC. and his partner in crime, Rob, to get my things safely to Colorado. When they moved my stuff from Scottsdale to Colorado in August, it took them more than 24 hours and I paid for my own truck-not shared. All art was wrapped in paper when it was put in the truck, particularly three works by Thomas McKnight. Only one made it to my new home and it was unwrapped. Apparently, during the 24 hour "layover", Steve McC and Rob went through all of my things and took anything they perceived was of value, including jewelry, kitchen items, and even a special wooden box that I filled with fossils to give my 10 year old grandson for his birthday and a gorgeous set of wind chimes The McKnight art work was unwrapped. In fact, many of the items that did get back to me showed signs of being unwrapped and then taped up. During the time frame between Scottsdale and Colorado, they went through EVERYYHING and took whatever was of value. There is no way to get these things back, but it is obvious that they are a criminal enterprise and they probably would do the same thing to you as well if you use them for your move. DO NOT!

Extra Space Storage

Extra Space Storage

(20 reviews)

Zoe was courteous, kind , professional, and knowledgeable of her job. The company does need to…read morefind out why they raised the storage fee so high and so often. I left the previous Extra Space Storage due to the condition, upkeep, price, lighting, and unconcerned manager on the 19th. The manager never returned calls, followed up, or kept her word to get the light fixed that had a wire hanging. I only gave a 5 star because Zoe was helpful. I am certainly paying attention to the prices and upkeep. All storages should have rat traps because of other tenants. It.'s hot and rats travel and migrate. That is the reason I didn't rent at Cube Smart. There are no rat traps, but decent prices

Extra Space wants me to call the number which is to the facility and management my issue is with…read more The response I received was that ExtraSpace does require a receipt for all transactions, but in my case, the manager did not want to give one. Anyways, calling a manager at this local won't resolve the issue because he failed to resolve it in the first place. All I wanted was a receipt in my possession for money given as a deposit. Clearly, he wanted to do something with the money. Now, I'm fighting with the 3rd party involved, StorageTreasure to return money they took for the sale of the unit at ExtraSpace. Storage Treasures says they have reached out twice without a return call. Again, show misdeeds. Management is being vindictive. My experience here isn't a good one, and I would not recommend dealing with management here.

Siren Moving Company - Affordable and reliable service with Movers you could count on.

Siren Moving Company

(18 reviews)

Found these cats on Craigslist and was a bit apprehensive, but Danilo answered all my questions via…read moreemail promptly and courteously. On moving day, they showed up a bit early to set up so they could start on time - not charging me for their setup time. We did a quick walk through showing what needed moved and they were upbeat and positive, ready to work. I had expected to be able to help, but had hurt my back between booking and moving day so I expected to pay a bit more. Not the case. Danilo and Javier were very quick, professional, and mindful of expensive items and wrapped them accordingly. Once we arrived at the drop off location, we did a quick walk through and they remembered everything that they had packed and wanted to know where my wife and I wanted those objects placed. Our daughter was running around being a 4 year old and they were very understanding and made us all laugh a handful of times, being safe and not taking any chances. Everything was placed where we requested and payment time came around. I expected to have to play hardball a bit, as many coworkers told me horror stories about "additional costs" that moving companies like to charge. "Had to step over a hose, that's an extra $25," type stuff. Not the case. They charged exactly what was quoted. Couldn't have been happier with their service. 10/10. Highly recommend.

I have used Siren Movers at least 4 times in the last 7 years and each time I had Amazing…read moreservice!!! the prices are always fair and my belongings were always moved safely I can't recommend these movers enough!

Arizona Movers For Less

Arizona Movers For Less

(10 reviews)

Do not use these guys! They will overcharge you by at least three times what John Negrete will…read morequote you over the phone. Guaranteed they will hold your things Hostage for payment! JOHN will even go so far as to pray with you before you hang up! He will tell you about his church. Dream City Church. These guys overcharged us for a move that should've taken no longer than an hour and a half at $155/hr. He changed our appointment time. Told us to pay a deposit of $100 via Cash App. The driver called when they got to my storage place @ 4:15pm. Storage cameras and computer show that they left the storage facility @ 4:26. They showed up at our apartment @ 7:12. The driver came in with paperwork and said our total was $800 dollars. We didn't pay. The Christian owner John told them to take our stuff to the yard until we pay. He kept contacting my boyfriend everyday lowering his price. He finally gave in last night and paid him $300 dollars. Our things were dropped off. The thing is that NONE of my things were even picked up from my storage unit. It turns out they stole someone else's belongings from the same facility! They charged us for stealing another person's possessions and held it hostage for payment from us! They didn't even do the job that they were hired to do to begin with!!! I filed a police report on thursday 10/26. The next day I started paperwork with the Az Attorney General's Office, contacted the BBB and called the National Consumer Complaint Data Base. John Negrete, I believe it's time that you realize that there are people that will not be taken advantage of. I am one of those people.... To anyone who's been victimized by John, his employees, or this business, the first place step you need to take is to file a complaint with the Arizona Attorney General's Office 2005 N. Central Ave. Phoenix AZ 85004 (602)542-5025 (A.R.S. 44-1611 to 44-1616) Arizona's Hostage Load Law Signed by: Governor Doug Ducey in 2017 Supported by: Attorney General Kris Mayes

This is not a professional moving company. It is a company that lacks character and honesty. The…read morepictures posted are not honest, there is no company branded truck. Not only did they inflate prices but would not let my items off the truck until I paid $2500 for a local move within a 10 miles from property to property. They left me with a broken armoire and an unassembled bed because they lost the screws and are not responding to messages post move. Johnny the owner, is unethical and not a good representation of a veteran. Seems nice at first part of the bait. Do yourself a favor avoid him and this poor representation of a company at all costs if not you will regret it. Note received a message after Google review posted advising I could complete a claim but would not be paid out unless I took down the review. Time for small claims court.

Clutter

Clutter

(1 review)

No, for all people who need storage , stay away from this organization as they will screw you in…read moreevery way possible They destroyed all my belonging and charge me to store the furniture they broke and ridiculous respond after delivering half furniture in pieces Be careful not to get ripped off They deserve no star at all

From the owner: Clutter, by Iron Mountain provides a modern, full-service storage solution designed to make…read moredecluttering and organizing completely effortless. Traditional self-storage forces you to haul items, rent trucks, and navigate crowded storage facilities. Clutter replaces that friction with end-to-end stewardship, bringing professional packing, secure pickup, and on-demand delivery directly to your door. When our professional crew arrives, we carefully wrap, protect, and log your belongings. Every item is assigned a digital photo profile, creating an online catalog accessible right from your phone or computer. When you need something back, simply log into your account, select the specific item or box, and schedule a delivery time. Your belongings are stored in non-public warehouse facilities monitored 24/7 by our advanced security systems. As part of Iron Mountain, a global leader in asset management and trusted protection, we maintain institutional standards of safety, accountability, and care for everything we hold. Whether you are storing seasonal items, clearing out extra room during a home renovation, or archiving business materials, Clutter, by Iron Mountain offers a seamless, hands-free way to protect what matters to you.

Extra Space Storage - selfstorage - Updated November 2026

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