Cancel

    Open app

    Search

    Extra Space Storage

    3.5 (82 reviews)
    Closed 6:00 am - 10:00 pm

    Services - Extra Space Storage

    Self storage

    Vehicle storage

    Extra Space Storage Photos

    You might also consider

    Recommended Reviews - Extra Space Storage

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    This unit was full of things including a treadmill. This is all that was left behind. Boxes busted open and rummaged through. Violating.
    Vicky S.

    First, I would give 0 stars if I could, but I can't. Now as to why? I wouldn't trust this place for storing your items. Not only do they raise the rent by a lot, but your things are not safe here. It may seem safe because of the entry codes needed to enter the property and then to enter your storage unit building. But they do not have cameras inside buildings and therefore thieves will break locks off and steal your belongings. I am providing a photo of the damage outside of our unit that the thieves created when they broke into our unit. They claim they check daily to make sure all locks are in place and not tampered with, and I'm not so sure I believe it. We got a call saying our lock was missing and to come by and see if our things are missing. They also said they would put a lock on the door for us in the meantime until we were able to come by to check our unit, but when I came by the following day there WAS STILL NO LOCK on our unit, so they didn't do what they said they would do, which means our unit had no lock on it the entire time!! So who knows how many people may have gone in there during that free reign on our unit. Our storage unit was almost full, when we went to check it was nearly empty. So someone or multiple people were able to go there, get past the security systems, take their sweet time just emptying out our unit, and taking off. All without being caught. We had some large items in our unit that are not easy things to just walk away with. This place needs WAY better security in place. Our items that were stolen are irreplaceable memorabilia. A large and heavy treadmill was in there and still got stolen -- that is how much time the thieves had, enough time to remove a large, heavy, treadmill. And the insurance we got will come no where near the amount these items were worth. We foolishly trusted that this place would be safe enough to store these things based on the prices they charge. Dear Extra Space Storage, You need to do better with security of your location. You would be wise to install cameras INSIDE all the buildings not just outside. You would be wise to hire security personnel who can verify the people entering units are people who belong in them. Based on the prices you charge for rent here, you have more than enough funds to do all of this. People are trusting your location to keep their items safe and you are failing miserably at doing so. This is not okay that it's so easy for people to break into a unit and take almost everything out of it without getting caught. We trusted you with our possessions and you let us down completely. We will never get those things back and this is on your hands for this failure of security. Dear People considering using this place, I would reconsider. Your things are NOT safe here and unless you have time to come by every day to make sure your stuff is secured, don't spend your money here. They're not protecting your things. I am very disappointed in them for telling my mother that she could use any lock she wanted, that it didn't need to be their locks that they sell there. But failed to tell her which kinds of locks to avoid if she brought her own. Because when our lock went missing the first thing they did was point out she didn't use their locks that they sell, that the ones she was using are easily able to be cut off by thieves. WHY DIDN'T THEY MENTION THIS SOONER? IF THEY CHECK UNITS EVERY DAY, THEY SEE THE VULNERABLE LOCKS AND THEY SHOULD REACH OUT TO THOSE PEOPLE TO WARN THEM!!! If they notice units with locks that can easily be cut why do they not contact the customer and warn them?? It is THEIR JOB to make sure your things are safe and one of those things would be advising people when they choose a lock that isn't safe. My mom trusted you guys. And now our things are gone. SHAME ON YOU. You clearly know which locks are good and which are bad and yet you said NOTHING to caution us against the ones we were using. This was our first time (AND LAST) using a storage unit -- we don't know everything there is to know about good or bad locks. You need to assume people renting from you don't know these things and you need to educate them! We trusted you were a good place to keep our things safe. They have ZERO security cameras inside the units. Only outside which is useless. They didn't even offer a refund for the month they failed to keep things safe and they tried to charge us for another month after we made it clear TWICE we no longer wish to use their service.

    What's left of a fully packed storage unit before.
    Young N.

    They decided to change the doors, by ripping out my lock. Once they changed the doors I came to pick up my new keys and check my unit. Surprise! All my items in the unit is gone. They left junk, and took all the nicer stuff. Whoever robbed the place took their sweet time shifting through everything by opening boxes. According to management, they don't have cameras. Or any working ones to see anything useful. They don't check all the locks here, there's only 2 employees. The contractor who changed the doors supposedly took videos when opening my unit. Waiting to hear back for the footage. Rent hikes every 3 months or so. Rent nearly doubled in about an year I was renting here. Avoid this place like a plague.

    where our stolen items once were lmao

    See all

    Photo of Teresa G.
    86
    17
    154

    5 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    If you're looking for a storage unit, this is the place. Very friendly staff and clean facility.

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Anthony was super sweet and helpful and helped us efficiently get everything in order!

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Wonderful staff here at extra space storage. Staff is always happy and in good attitude. Highly recommend.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 8
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Josh W.
    29
    14
    21

    5 years ago

    Great storage facility in a perfect location. Staff is very kind as well! Would definitely recommend

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L C.
    10
    48
    24

    15 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rich M.
    6
    100
    58

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of George A.
    219
    14
    7

    5 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Anthony Perez, the manager, was extremely helpful and accompdating. Their new post-COVID procedures were very efficient!

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Business owner information

    Photo of Viviana L.

    Viviana L.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Drew L.
    31
    14
    2

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C C.
    0
    3
    0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jhen M.
    205
    38
    24

    12 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Great customer service. Very helpful staff, explained everything clearly. I would definitely recommend this place to my to my friends.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 3

    Ask the Community - Extra Space Storage

    Review Highlights - Extra Space Storage

    Awesome customer service Anthony was super helpful and nice Really safe location with yummy food near by for snacks!!!

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    Serv-All Packaging - Back area (Sep 2025)

    Serv-All Packaging

    (52 reviews)

    Recently I need to buy some shipping supplies for one small package and I decided to stop by this…read morepackaging supply shop in Santa Ana. [Parking]: Easy and free parking inside of a business park. [Products]: The shop has front and back areas and I didn't realize customers can also access back / warehouse area of the shop until one of the staff mentioned it. The front area offer smaller cardboard boxes while back area offer larger cardboard boxes, packing peanuts, and bubble wraps. However, I was looking for a small bag of packing peanuts and the shop only offers one HUGE bag of packing peanut for $26. Then I asked about bubble wrappers in smaller size and unfortunately they only offer bubble wrappers in bulk sizes. They don't clearly label prices so customers will need to ask the staff for actual prices. [Conclusion]: Overall this is a nice packaging supply shop for anyone who does e-commerce as a side hustle (bulk packaging supply purchase), but this is not the best shop for anyone who has this one-and-done shipping package as they have no need to purchase bulk supplies - I ended up at my local Walmart store and got what I need for my shipment. Personally I like Box City better, but they don't have any locations in Orange County.

    Came here for a few shipping supplies and it did not disappoint! I walked in and immediately…read moregreeted. I was looking for some polymailers in bulk, and the gentleman was able to help me locate those and in the size that I wanted. the prices were very fair and the purchasing process was very easy. They have a lot more stuff in there than it seems. I will definitely be back when I need shipping supplies. Thank you!

    Extra Space Storage - selfstorage - Updated May 2026

    Loading...
    Loading...
    Loading...