June 12, 2025 and after making several calls, no one would beat their UPS shipping price…read more I boxed up a 90 pound 100+ year old wooden ice box (refrigerator) and had is shipped with insurance. Thankfully, I took lots of before shipping and packaging process pictures too! UPS destroyed it, but Susan assisted me the the insurance claim process. It took months, and that was compounded by UPS changing the damage claim portal. Susan stayed on top of it and 5 months later UPS paid the claim. Thank you, Susan

Love this place! They have by far the best selection of packing materials in the South Bay. And…read moretheir prices are way better than if you went to a UPS store or something silly like that (like I used to). This is a place a dude can just browse and have fun.

originally just came to return leftover boxes from helping a friend move. You'll need an orig…read more receipt to get money back, but i just wanted to return them even big unused boxes are BIG, then I found all the different shaped boxes worth doing a quick walk thru of the box sizes before a move to get ideas! Btw thanks for the exchange on the sizes, was able to use a few small ones for an office move.

I have rented from this group of people for years I've never had a problem until now the people on…read morethe phone are disrespectful they also are telling me that the truck that I rented a 26 ft may or may not be there they can't tell me they don't know I don't know you put your money down but let me tell you something blah blah blah there is just no excuse there is a specific date that I ever requested it I rented it out a couple of weeks ago and this is the behavior I get I get disgusting horrible behavior from the women on the phone and the fact is that I paid for a truck that I want to rent a specific size that I'm going to take from point A to point B and they cannot guarantee it I have hired Movers and they're telling me well you need to rent a rental that's you know the local truck don't tell me I need to rent a local truck I am moving to another city gas is ridiculous and I'm not going to be doing all that just to make your lives better you're making my life miserable go somewhere else don't rent with them I'm going to put this on Google I'm going to go on Tick Tock this is ridiculous I am disgusted

I wanted to leave a review for Armando and Louis at A-1 Self Storage. Both of them provided…read moreexcellent customer service from start to finish. They were professional, patient, and genuinely helpful during the entire process. They took the time to answer all my questions, explained everything clearly, and made the experience smooth and stress-free. Armando and Louis went above and beyond to make sure I found the right storage option for my needs, and their positive attitudes really stood out. It's rare to find people who are both efficient and personable, but they absolutely were. I highly recommend this location because of the outstanding service they provide.

Armando and I think her name was Lana were amazing very cheerful dude would recommend 10/10 if I…read moreneed more storage would def rent from here again they also have free coffee and tea and the place was very clean.

This Ups store is quick and efficient and very courteous. Dana was especially stand out with my…read moreinteraction with her. She was following procedures yet still professional and respectful, which I appreciate. PSA: When returning your own packaged box, remember to tape it up so you don't incur a $2.00 fee (unless you don't mind), or bring your wallet or phone with an e-wallet! Sometimes the same message can be said with the exact same words yet the delivery hits you the wrong or right way, and I just enjoy coming here because the genuine tone is consistent with the kind staff and amicable experience. I have dropped off many packages here and should have remembered this, but I know cumulatively all my visits are in and out (even when there is a line) and I always leave feeling completed with a task, and this tiny ups store always gets my return business. Thank You Dana and rest of the staff for your hard word and patience with all the packages you help with. Even if the Trader Joe's parking lot is a little tight or busy during peak times, i still find this UPS store a satisfying task to check off my errands list, and will be back! Highly recommend!

For store # 0119 on Los Gatos BLVD in Los Gatos. Do NOT open a UPS store box with these guys. They…read morewill not honor their contracts and do not know how to set them up properly. I get like 1 letter every few months and just needed a mailing address separate from my home address for privacy/ease. I paid in full for over a year. I use an LLC entity (solo member 100% I own it, it's me for federal tax purposes etc) My Dba business name and personal information are all on the UPS Store contract. I paid in full in advance for 15 months on that contract. I've been using the box for a month, getting a mailed letter to my business. Then I get a call over a month later saying they did the setup wrong and they refuse to honor the contract unless I pay $10 extra per month. They are withholding my mail as well. Instead of apologizing for their mistake and being clear about what they messed up so we can fix it; they keep demanding more money and threatening me saying they will not accept my mail. Numerous back and forth calls and emails and so much wasted time because they want $10 more per month after they messed up on setup (apparently- I'm still not clear on what is wrong). Do not use them for a box. The owner's name is Terry. Dana says Terry is aware and condones this kind of treatment of a customer. Also and unrelated whenever I go in to ship something, there is either a long line or super junior person who hasn't been told the information I am asking about. There are worse stores in different areas of the country; but this one is aggressively time wasting and the worst one I've used in the Bay Area. As it now stands they stole over $500 from me and are withholding my mail from me. I continue to communicate with them for a resolution and will update. Seems like an old fashioned mob boss style shake-down to me. If they try this on you- don't comply. A contract is a contract and a receipt is a receipt.

I love their new self-serve Amazon drop off! Only complaint is that your items can't be too big--…read morethe poly bags they have that you can put your items in aren't very big. So you have to get in line for larger Amazon returns. Other than that, this UPS is pretty standard, I would say. I always come here because it's the closest UPS to my house. But they do seem to move fairly quickly which is more than I can say for other UPS stores I've been to in the past. I think they also have notary services, which is convenient

Everyone that works here is unhappy. They always have scowls on and act like they're doing you a…read morefavor scanning your items. I always dread the attitude here and unfortunately it is the closest one to my house. Inside needs a renovation too

Appreciated the personal experience from Oren start to finish. SCM did our local move in Santa Cruz…read moreand made sure everything was put where we want in the new home. Definitely recommend them for high quality moving service.

Easy to work with. The movers packed everything with care, and everything was moved faster than…read moreexpected. Great job!

I needed a place to store a few things while my house was being tented for termites; SecureSpace…read moreFarley was a perfect choice for me. John and Maria were both very helpful in explaining the options, making the paperwork happen quickly, and minimizing my costs (they were a lot less expensive than the other places I checked). The facility itself was clean, well-lit, and safe; it was easy to move my stuff in and out, and once the termites were gone and I'd brought everything back home, I was able to close out the rental over the phone without having to make an extra trip. If I need to store things again, I'd be very happy to come back to SecureSpace Farley.

Once we moved in within a few months, the property's rental price was increased by approximately…read more50%. The staff exhibited a lack of courtesy and assistance.

Courtney is awesome!! So friendly, extremely helpful and to boot she took time to come help us get…read moreinto our unit as we had lost our key! We moved out of the area so in time we will get our belongings from Secure Safe Storage but if we ever need another unit we will most definitely return! The price is great, amazing customer service and convenient location.. It's a win win! Thank you Courtney once again for all your kindness & help!

The storage place is a high security and good. The personal that works there are amazing specially…read morethe manager John.

Wendy & Jasmine are simply awesome ladies in every regard. From the very moment I first walked in,…read morethey treated me like a valued customer & talked to me like family. Yesterday I had 3 large packages to drop off (each weighing 45-55 lbs), through a 3rd party company called Pirate Ship. Which extends UPS ground freight rates to normal people like myself, that don't own large business. From start to finish, these 2 lovely ladies made sure I had everything I needed & was taken care of every step of the way. Clearly explaining how to properly get everything taken care of. I'm extremely grateful for these women. They took the time to treat me like a valued customer & showed that they actually cared about me. In todays world, finding people like this is extremely rare. THANK YOU & I REALLY APPRECIATE YOU BOTH Wendy & Jasmin... ! :)

Quick & friendly service last night. I am SO thankful to have a pick up here with some retailers so…read moreI don't need to worry about theft! Tip, don't wait until the last minute like the lady last night who had a gazllion packages right at closing lol.

I used Trek Movers to pack all of my belongings, store everything for a month or two while I went…read morehouse-hunting in another city, and then deliver everything to my new home. From start to finish, the experience was excellent. The packing team was fast, efficient, and very careful with all of my items. When my belongings were delivered to my new place, the movers reassembled everything and placed each item exactly where I wanted it. Nothing was damaged, broken, or missing -- which speaks to the quality of their work. During the entire process, their office staff was very responsive to all of my questions. Overall, Trek Movers did a fantastic job, and I highly recommend them to anyone looking for a reliable and professional moving company.

I was searching for movers with decent prices, great recent reviews, and customer service that…read moredoesn't upsell. Arthur responded to my Yelp inquiries quickly and we exchanged messages. He was up front with the estimated rates for my current move situation. I would have gone with their services if the dates worked out on both our ends. Their five stars are five for a reason.