First off. Very nice young lady on the phone and office manager on location very helpful and professional. Original monthly cost quote was $ 350 w/1st month free. Too high for me. Re-quote of $ 210 w/no free first month. OK for me. Moved in November. Nice an clean and secure facility. Get a notice in the mail January of a $ 100 dollar increase beginning February. I moved out. Seems a little like Bait and switch to me. But nice people and neat and clean. read more

Jim L was professional, respectful and a very easy guy to work with while getting my unit. Explained everything and no pressure. Thank you Jim read more

Have to say....very disappointed. Only had unit for 4 mos and they raised the rent! 40%. See ya later! Found a better deal down a few exits. read more

The staff is very helpful, and I would give them 5*. The facility is very secure, and well kept. Their pricing , however is off the wall. We had 2 storage units for a while, both the same size but different prices. We were able to get down to one storage unit. But, after this last price increase we will be down to none. The prices would go up every couple of months about 10%, we still stayed there because it would be difficult to move everything. This new price increase however, is unbelievable, our unit (the smallest one they have) went from $100 a month to $182 a month. So buyer beware we started at around $60 2 years ago, a $120 price increase over 2 years is unacceptable. So, we will be saying goodbye to Extra Space. Just to add I checked prices at climate controlled storage units (Extra Space is not climate controlled), a unit the size of ours is $89 a month with discounts not increases for long term clients. read more

The units are clean and well kept. Beware of the prices. My unit goes up in price at least three times per year. Look elsewhere.

Beware storing your items here long term! We put a living room and bedroom set in here for just over 12 months. When we originally rented the unit the owner assured us damage rarely occurs here. When we took the furniture out EVERYTHING was destroyed by water damage and mold! The site manager said "condensation" often gets into the units through the floor. Had I known that, I would have put everything up on palates. Also, there was also evidence of mice in the couches... YUCK! For a storage facility that promises to safely store your furniture, I was beyond devastated by the extensive issues we encountered. Be very wary when storing your furniture here. read more

Staff is pleasant and professional. Always available. Facility is relatively new and is clean. Security pads for entrance and exit. Camera security. I highly recommend this business read more

I cannot say enough about the manager here, Jim. He is always so good to my fiancé whenever we need to get items from our storage unit. This place is very military friendly which we also love, they are great for storing items while deployed. I would recommend them any time, the best on the south shore. read more

I've been using Extra Space Storage in Kingston, MA and San Francisco, CA for almost a year. Both facilities are clean, secure, and well managed. Kevin and Stephan at Kingston are very helpful and made an excellent recommendation on a storage unit. They're very nice and professional and I would recommend them to anyone needing storage read more

Staff was very helpful and courteous. Easy access to units. Site is well lit at night and there are several security cameras surrounding the buildings. read more