Where shall I begin? Moved into a newly-built house on Dec 10. Six movers (five men and a young…read morewoman). Here's the list of damages: hutch glass broken, two finials off of an antique bed broken off (they couldn't find the finials), antique Fender guitar case cracked/broken, large gouges on concrete floor in garage, over a dozen gouges and scrapes/scuffs on walls throughout the house, pedals removed from Yamaha grand piano (not supposed to be removed), glass broken on large picture, scrapes and back of antique mirror split, front door scraped, scratches on wood furniture throughout house that we wound up repairing ourselves. It got so out of hand that the supervisor showed up and sent the crew outside. This is a brand new house and was in perfect condition until Two Men and a Truck moved us in. We chose them because they had the lowest bid - our bad! They repaired most of the cosmetic issues but compensation for antique bed damage, antique guitar case damage, and permanent gouges on the garage floor fell seriously short ... $600? And all of the repairs were not completed until a week ago, so damages still visible throughout the holidays. Regret not going with Two Guys and a Truck out of Anderson ... higher bid but also higher standards.

We moved from Brownsburg to NE Missouri. After getting 5 quotes done, and everyone saying 1 semi or…read more(2) moving trucks, we chose the moving trucks because of our hill where we were moving to. We went through the video quoting session with the sales lady and she was very excited about how well I was able to give her box counts and she saw all my husband's wood working tables/saws/supplies still out on the shelves. The estimate was for two trucks and a 10-foot trailer. Approximately $15,000 and we box everything. We even boxed his tools in plastic containers and carried them to the garage to help them out. Day of pickup I said where is the trailer? They said we don't rent trailers. The sales lady wanted me to go rent a trailer (NEVER mentioned) and haul it behind one of our vehicles. NEVER was that mentioned. They loaded their two trucks and they were tired and wanted to get on the road to Missouri. There was still another truckload of merchandise scattered throughout the house. They were making excuses why they couldn't haul the electric grill, fire hazard, a box of canned food, they don't haul food, rolled up rugs, 30 more containers, and vacuum cleaner. Their supervisor said for a fee they would bring a 3rd truck and load it. Their quote included everything in the house. We had already taken the cold food, 12 bags of groceries, 2 truckloads of clothes and linens, plus donated 3-5 truckloads of stuff (desk, treadmill, chairs, Lumber, Tile, Tools) so they should have had plenty of room. It cost us to rent a one-way Uhaul $600 plus food, fuel, and hotel to come back and load our remailing possessions. The men worked hard but showed up without anything for lunch and expected us to buy it, and then the next day after unloading the truck the TIP was brought up. We gave them each $100 cash - but they acted as if it was an insult. We had bought their lunch, provided drinks, not at all mentioned in the contract. The #TwoMenandaTruck Organization should investigate this branch. I wasn't asking the manager for a refund, I wanted everything hauled to our new home as our contract said. The open area in the truck pictures, showing their employee closing the door, proves they loaded the trucks incorrectly and could have gotten all of our merchandise into the trucks. We did nothing wrong but were punished and insulted by their district manager. NO ONE should mention adding a "trailer" if they don't offer them for rent. How was I to know. How would a 10-foot trailer have helped when it took another 24-foot truck to move the balance. Why would she assume we had a vehicle that could tow a trailer.

I cannot give a full review, because I did not use this company service but I fully wanted to. I…read morecalled to get an estimate, and prior to being hung up on, the young gal that was taking my information was insisting that I give her an entire list of every item that I wanted to be moved. I told her I have a normal household of 2000 ft.² three bedrooms and we were moving within 20 miles. She wanted and insisted on an itemize list and I told her I didn't have that she hung up on me. Pretty rude there's too many places that offer the service for somebody and customer service to act this way. 6-16-22, at 8:15am

I was looking for a reliable moving service and was recommend Two Men and a Truck and I am so…read morethankful I listened. I had Zach and Mitchell help with my move and they arrived on time and were very courteous. They were very knowledgeable about what needed padded and wrapped and what didn't and were EXTREMELY efficient. They got me moved out of my apartment and into my storage unit in less than 2 hours. They know what they're doing and they handle all items with care. If you're looking for a quick, excellent and friendly moving service look no further! They can also package your items for you, but I had already done that myself leading up to the move, but definitely another added bonus!

My Movers moved me and my wife into our new house. They were careful and helpful, even when we…read morechanged our mind on placement of furniture they abided our wishes and took the extra time to rearrange how we asked, even though it was hot and I could tell they were tired. Great crew and they communicated with us every step of the way (they took a lot of steps!)

Great experience. Hired them to move office furniture from one site to another. Lewis, Scott, and…read moreJoe arrived on time, worked quickly but carefully, and they were all polite and professional.

The staff at Greenwood Moving and storage are amazing. Our closing was moved up and the office…read morestaff was able to accommodate the change without issue. The day of the move, the team showed up early and went right to work. These guys worked all day and were extremely polite. Early in the day they knew the job would not be completed that day. They came back on a Saturday with amazing attitudes, ready to go. The only thing that was broken was our fault. The guts were careful every step of the way. Great value, great service. I highly recommend them for your move.

I've lived in Greenwood for 30 years, and in The same house. Getting ready to move, wanted to…read moresupport our local company, I called and asked Greenwood moving to come out and give me an estimate. We set an appointment and they never showed up. Giving somebody all of your possessions, and trusting them with them, is a huge leap in faith and trust. To say that they can't even keep an appointment or call and cancel, does not show a very high level of responsibility.

The three kids who showed up to do our move were friendly and congenial. They wrapped absolutely…read moreeverything in padding. Which was both good and bad. Kept things from breaking, but also added hours onto the job and don't really seam necessary for quite a few objects. Overall, there were no major breakages and our stuff got moved. But this wouldn't be my first choice for movers.

We hired Move Indy to pack and load our moving trailer for a cross country move. It was a 3 bedroom…read morehouse with a full garage. We expected a professional crew who would take care of our items and pack them with precision and thoughtful placement. On the day, the crew showed up and worked very fast. They were working in multiple rooms at once and then loading the trailer. It took them the whole day to get it all done. They were very nice young men and we thought they did a good job... in the moment. Once the trailer arrived a week and a half later - we found out what really happened. We only have enough hanging clothes to fill 2 wardrobe boxes, yet we ended up with 15 of them... thats because their version of "packing" was just dumping everything into these big wardrobe boxes, no organization, no precision, just dumping everything. Of course we were paying for each box they used, and wouldn't you know it... the wardrobe boxes were the most expensive. Additionally, several of our furniture pieces are damaged including brand new chairs, both our new washer and dryer (they put a metal bed frame against them in the trailer that rubbed on it the entire time in transit) broken lamps, broken legs off tables, missing items, etc. I took photos of everything and sent them an email about it - I got a response that they would fix and/or replace the damaged and broken items. I then get another email a few days later that they were going to open an "internal investigation" and something about how they aren't responsible because their liability ends once they leave the job site. My items have been locked in a trailer of which I have the only key and somehow its not their fault, or they didn't cause the damage. I have emailed them at least 4 more times since then asking about the results of the "internal investigation", etc. and they have not responded. They will not respond back to me. We hired them based on reviews that they were the BEST in INDY!!! That is a absolute lie. I cannot speak to their small 1 bedroom across town moves - but DO NOT HIRE THEM FOR LARGE HOUSE PACKING AND LOADING! And to the Move Indy Rep who will undoubtedly respond to this review with some BS about "Thanks for the feedback..." - don't bother. You are only responding because I am calling you out publicly - shame on you! Do what you said you were going to do and repair/replace my broken items.

They did a great job and they wrapped some of the furniture to protect it, but at the end of the…read moremove, they were pushy about receiving a cash tip, which I didn't appreciate. Regarding billing, there was a $300 "truck fee" and then they charged $159/hour for labor.

Booked an appointment for an estimate. Received a text and email confirmation of the date and time…read morewindow. Informed that I would receive a call 20-30 minutes before scheduled arrival. Did not receive a call. The "manager" did not show up. Summary: unreliable, nondependable, nonprofessional.

We have a very heavy 73" bathroom vanity with the carrara mable top and double sinks already…read moreinstalled that had to be moved from our garage to the bathroom. It had to go through a wooden privacy gate, a patio door and stood on end to get into a hallway and bathroom door. At our age it wasn't even an option for us to attempt so I went directly to Yelp. I pulled up movers under Yelp, of course, and called three or four movers in the area. Bellhop charged by the hour, didn't seem dettered by the weight or standing on end and was available when we needed. Bellhop texted and emailed a confirmation and reminder while the lead mover introduced himself by text and confirmed the arrival time and exactly what they were moving a few days before. The day of the move they arrived separately and promptly, both were dressed appropriately (pants weren't down past their booty), polite, they worked well together, were careful and listened to suggestions my husband had without taking offense. We've had to move several large items into our house and knew what would work. We ended up having 3/4" to an 1" head clearance going through the bathroom door. They handled it like troopers and nothing was damaged. The move from start to finish only took an hour and 15 minutes. The bathroom vanity had no scratches and the marble top was in perfect shape. Bellhop doesn't provide furniture or appliance dollies unless you're renting a truck. We provided both for the movers but they weren't neccesary. They just carried the bathroom vanity and handled like pro's. If I need something moved again I won't hesitate to call Bellhops Moving.

I had a very disappointing experience with Bellhop and would not use this company again. I have…read moremoved numerous times over the past decade and have hired many moving companies during that time. This was, without question, the worst moving experience I have ever had. The issues started when the movers left behind one of the most important pieces of my furniture, my bed frame. After discovering it had been left behind, I repeatedly contacted Bellhop in an attempt to have the situation corrected. Unfortunately, responses were slow and not provided in a timely manner. Because I was unable to get a prompt response or meaningful assistance, I was ultimately forced to retrieve the bed frame myself befoere I lost it. My personal vehicle is a two door sedan and could not accommodate such a large bed frame, meaning I had to rent to a larger vehicle and spend additional time and money recovering an item that should never have been left behind in the first place. Despite the inconvenience, expense, and stress this caused, Bellhop's response was a $50 credit which didn't even cover the truck rental. What concerns me most is what they did to me afterwards. My move involved a move from a 1 bedroom apartment and was originally estimated at approximately four hours. I was charged for this service and the move was roughly 3-4 hours. On that day, after that move was complete, the movers informed me that they had no additional jobs scheduled for the remainder of the day. We then discussed furniture assembly as a separate service. The movers contacted Bellhop directly regarding this arrangement, and I separately agreed with them to pay $400 including tip for a few pieces of furniture assembly work. Despite this separate arrangement and separate payment afterwards, Bellhop later additonally billed me for a total of six hours for the move itseld, resulting in approximately $522 CAD in additional charges on top of the the $2000 CAD paid initially and $400 USD for furniture assembley. The furniture assembly was clearly a separate service that occurred after the move had been completed and should not have been included in the moving service, since I paid seperately for that and it was discussed after the fact. But t I was separately charged by the company for that work, and then subsequently billed for it again for hundreds of dollars more through Bellhop, and it left me shocked. The explanation I received did not align with what occurred during the move (it was not a 6 hour move) and left me with the impression that Bellhop was attempting to recharacterize separately arranged furniture assembly as moving time in order to justify additional charges to charge me as much as possible, despite the furniture assembly having been separately discussed, separately arranged, and separately paid for. I have emailed them over this and instead of addressing this, Bellhop appears to be treating that time as though it was part of the original move in order to justify additional charges. Whether this is the result of poor internal communication or a deliberate attempt to maximize billing, the outcome is the same. I was charged substantially more than I agreed to pay and was left to dispute charges that I do not believe were justified. Mistakes can happen in any business. Leaving behind a customer's furniture is a mistake. Slow communication is a mistake. But leaving behind a major piece of furniture, forcing the customer to spend additional money and time retrieving it themselves, offering compensation that does not even cover the resulting expenses, and then imposing hundreds of dollars in disputed charges afterward demonstrates a complete lack of accountability and customer service.