Miles of storage recently bought the Bloomington storage facility we use and that is the one and…read moreonly reason we have ever done business with them. Since they have taken over, the security gate remains open, the security cameras are pointing in the wrong direction. Several locks insode the facility have been cut and items stolen. Our locker included. We have reached out to the call center several times with no response other than the rep saying our concerns will be forwarded to a manager. We cant speak to anyone with any authority to fix the problems they caused. I attempted to contact them through their website only to be given an error message stating the site is not safe. When I continued to the site and accesses the contact us link, I was unable to send the message. The company is a scam and only wants to collect the fees from tenants.

From the owner: Searching for secure and accessible storage units in Indianapolis? Miles of Storage, ideally…read morelocated on Epler Ave (just East of IN-37 & South of I-465), offers premium self storage solutions in Indianapolis with unmatched peace of mind. Our fully fenced storage facility features 24/7 security cameras, electronic gate access for controlled entry, and convenient paved drives throughout. We specialize in a variety of storage options, including personal storage, secure vehicle storage Indianapolis, spacious boat storage, accessible trailer storage, and dedicated RV storage Indianapolis. With a wide range of unit sizes, we cater to all your Indianapolis storage needs.

This place is a disaster, avoid them at all costs. I should've known their $1 for the first month…read moredeal was too good to be true. I booked a 5' x 5' unit online and they charged a $29 admin fee, $22 to buy a lock (which only appeared on the last page of the buying process), and $20/month for mandatory insurance. That should've already been enough red flags... When I arrived, my storage unit didn't have a lock inside like it was supposed to, so I left and talked to an agent in a video chat in the office. The office has a desk and chair but no one was there. They told me to open and remove a lock from an unused nearby locker. I found it there but when I then realized that my assigned unit was filthy, covered in spiderwebs, dead bugs, and dust. It was clear this unit wasn't ready for someone to use so I put my stuff in the one I took the lock from because it was the exact same size but actually clean. I went back to the office and talked to a different agent in a video chat who told me I can't use the other unit because it's not applicable for the $1 initial month deal. I told her that my assigned unit was dirty and unusable and she offered me a different unit but I would be required to pay $1 (The amount is insignificant, but it's absurd to ask for more money at this point). I then just said this is such a hassle so I wanted a full refund and she said I could be refunded everything except the $29 admin fee. I asked to talk to the regional manager but she said it wasn't possible and said they would review my case and contact me and I'm waiting for them to do so. If you rent from this company be prepared to clean your unit and have a bunch of extra charges thrown in right before submitting payment info.

This was my first time using a storage facility, and I'm really glad I chose Public Storage…read more Everything was super easy and convenient--I was able to do it all online. Property Manager Chris reached out to me a few times throughout the process to make sure everything was going well. She was very sweet and welcoming. 10 out of 10 highly recommend !

DO NOT store anything here! My unit was infested with mice. That's probably why they're Under New…read moreManagement but the new management has no sympathy for its customers. They wouldn't even give me a dollar for what got ruined, the manager wouldn't even call me back . I had to replace my furniture because it was covered in mouse piss this mouse was in my unit when I opened it up. And every box was covered with mouse poop.

There's a reason why this business has great reviews and high marks/stars…read more Tammy was beyond amazing regarding her kind and professional customer service. She worked for the company for a long time, she knows her job expertly and it's quite clear she loves her job too; as it genuinely shows. Her pride and attention to detail is exemplary. She is a huge asset to this company. I only wish every business I dealt with was this effortless, smooth and super pleasant. The storage space was clean and ready to go when I arrived. Bravo and kudos regarding everything! I would highly recommend them to anyone I know.

I don't usually leave reviews on places other than restaurants but I had such a good experience…read morehere that I had to share it. I'm moving now and I needed to store my things until my house was finished. I went in there to rent a unit and Tammy behind the desk was so helpful! You could tell she wanted everyone to be pleased with their experience and really tried to make that happen. I've gone in there multiple times and Tammy's always the only one there but it's alright because she is a boss. She's so nice and helpful and always makes sure you get what you need. One of the better experiences I've had at a place like this. Just thought Tammy should get some recognition.

The owners knew there was potential for the facility to flood and never disclosed the info to us…read more The insurance they provided to us didn't cover that. After storing kitchen cabinets we bought to use on our new house there for just a couple months we had a total loss from the flooding. After almost a year of dealing with them and insurance they said they are denying everyone's claims.

This place floods and they do nothing about it. The poor Mgr…read morethat runs it has her BF "Jam" defending her on any post . I am done with this place . Prices started 5 yrs ago at $90 And now at $160 on my unit.

This facility is simply amazing! They have great security and a clean property. The staff are…read morealways friendly and courteous. I love everything about them and I will continue to use them whenever I need storage.

From the owner: We are here for all of your self-storage needs. We make storage a snap! We are a locally owned and…read moreoperated storage company that is here to help you. We offer great rates and reasons to rent with us. Our climate controlled units regulate temperature and humidity. Reserve you unit on our website today.

The staff at Greenwood Moving and storage are amazing. Our closing was moved up and the office…read morestaff was able to accommodate the change without issue. The day of the move, the team showed up early and went right to work. These guys worked all day and were extremely polite. Early in the day they knew the job would not be completed that day. They came back on a Saturday with amazing attitudes, ready to go. The only thing that was broken was our fault. The guts were careful every step of the way. Great value, great service. I highly recommend them for your move.

I've lived in Greenwood for 30 years, and in The same house. Getting ready to move, wanted to…read moresupport our local company, I called and asked Greenwood moving to come out and give me an estimate. We set an appointment and they never showed up. Giving somebody all of your possessions, and trusting them with them, is a huge leap in faith and trust. To say that they can't even keep an appointment or call and cancel, does not show a very high level of responsibility.

Very affordable and convenient! The app is so cool, opening the gate for you automatically.read more

No live help at location. Only self- serve terminal. Rented me a 10x20 space to park a trailer and…read moreyou can barely access the space. I would never be able to use ts space to our trailer as we would always be pinned in. Total waste of my time.