Kai was great setting me up on last minute storage issue Thanks!! Atmosphere was friendly clean and…read morepatient.

Don't go here for storage, Its a heartless service that will leave you feeling absolutely…read more heartbroken and devastated. And also too expensive, especially on stupid late fees that make no sense to continuously keep adding to the bill. Actually expecting you to pay it off completely, before you can recover anything. They don't tell you when your very personal things are up for auction til the last minute, actually expecting you to magically pull money out of your butt to save it before it gets sold. They all always seem to have nasty attitudes when discussing extensions for the unit, when you're low on cash. It's clearly been hard to maintain work with the virus going on, you would think they would at least lower the price. Make it just half off til the economy and things get better. So as for you won't potentially lose diplomas, multiple work uniforms, family heirlooms, pictures and even identity thieving information. I'm honestly completely devastated, to the point of extreme depression. As if times aren't hard or bad enough as it is, especially after losing family members. This was by far the worst thing that could happen. Literally 20 years and plus of unrecoverable or irreplaceable items lost. I will forever lastingly be affected by this for as long as I live, it is truly like losing all family members in 2020 and reopening the wounds from members prior to this. I officially have no more memorabilia of said past family members. I just wish that there was a way to possibly retrieve the all personal items, from the auction buyers. So you aren't at a complete lost. I seriously may need therapy for this,  being since it has made my anxiety and depression even worse than before, even after the virus started. There really should be a law that you can at least get that kind personal things back, especially since the buyers will technically have or get no value for it. I really hope this saves and helps someone else from making the horrible decision of attempted storage saving at this facility, while you're in between moving from place to place.Don't go here for storage, Its a heartless service that will leave you feeling absolutely  heartbroken and devastated. And also too expensive, especially on stupid late fees that make no sense to continuously keep adding to the bill. Actually expecting you to pay it off completely, before you can recover anything. They don't tell you when your very personal things are up for auction til the last minute, actually expecting you to magically pull money out of your butt to save it before it gets sold. They all always seem to have nasty attitudes when discussing extensions for the unit, when you're low on cash. It's clearly been hard to maintain work with the virus going on, you would think they would at least lower the price. Make it just half off til the economy and things get better. So as for you won't potentially lose diplomas, multiple work uniforms, family heirlooms, pictures and even identity thieving information. I'm honestly completely devastated, to the point of extreme depression. As if times aren't hard or bad enough as it is, especially after losing family members. This was by far the worst thing that could happen. Literally 20 years and plus of unrecoverable or irreplaceable items lost. I will forever lastingly be affected by this for as long as I live, it is truly like losing all family members in 2020 and reopening the wounds from members prior to this. I officially have no more memorabilia of said past family members. I just wish that there was a way to possibly retrieve the all personal items, from the auction buyers. So you aren't at a complete lost. I seriously may need therapy for this,  being since it has made my anxiety and depression even worse than before, even after the virus started. There really should be a law that you can at least get that kind personal things back, especially since the buyers will technically have or get no value for it. I really hope this saves and helps someone else from making the horrible decision of attempted storage saving at this facility, while you're in between moving from place to place.

We hired Soft Touch Moving in June 2025 to pack, move, and store our belongings in their…read more"climate-controlled" facility for four months while our new home was being built. About 4 hours into the re-delivery of our belongings by their crew, we discovered that much of our furniture and personal property which had already brought into our new home appeared to be covered in mold. The contamination affected our brand-new home and required professional remediation. As a result, we were displaced and forced to live in a hotel for 50 nights while the issue was addressed. The owner, John Craft, acknowledged to us that our belongings had gotten wet and remained on their moving trucks for a period of time during the hot and humid month of June. Despite assurances from the company's insurance carrier, we have received very little communication or resolution. More than seven months later, we still do not have our belongings and have had to retain legal counsel to pursue claims against both Soft Touch Moving and the insurance company. This experience has been incredibly disruptive to our lives. Based on our experience, we would strongly caution others before trusting this company with their belongings.

I had a great experience with Soft Touch on my move from Indiana to Tennessee. I had a walk-through…read morein advance to get an estimate. The total cost came out to the low end of my estimate which was great. All 3 movers were courteous and let me know of 1 minor nick they had caused. The movers were genuinely grateful for their tips and kept their truck relatively neat. I called a couple times before the move to ask questions, and the staff was willing to talk through logistics any time.

I had a great experience and would absolutely recommend them. From the first message, communication…read morewas fast, clear, and professional. I needed help on short notice as another provider canceled last minute. The owner was incredibly responsive and willing to work with my timeline. What stood out most was the level of personalization. This wasn't treated like a generic job -- they took the time to understand what I needed and made sure everything was handled carefully and efficiently. Tate personally showed up within an hour, which really speaks to how seriously they take their work. More than fair with pricing. Accommodated my late same-day request, took care of the vehicle needs my move required and went above and beyond until the job was done -- which was appreciated. Thanks again Tate. Wish you the best. I wouldn't hesitate to use them again, though hopefully I won't be in the same situation again.

Pamela is absolutely amazing!! Very friendly and knowledgeable- I would recommend over & over…read moreagain.. great customer service- extremely clean facility.

Great service, clean units and self service equipment to get you in and out fast. I felt safe…read morestoring my belongings here.

Do not waste your time or money on this irresponsible, dishonest thief…read more I hired Anthony and 2 of his moving crew to move my disabled mother out of 1 single room in an assisted living facility in Castleton (after picking up 7 boxes, a mini fridge, and a microwave from my home in Southport 1st), and in to a new apartment in Fishers with her sister. 1) they didn't bring a dolly, restraining straps for items in the truck, or the wardrobe boxes we requested and they said the would bring. 2) because they didn't bring restraining straps, the top half of my moms China cabinet fell over and broke the glass shelves that they didn't even bother to take out and wrap (with the overpriced and unused wrapping material they still charged her for), and tried to tell me it was because China cabinet glass shelves are usually glued in (which I've never seen done in any kind of display cabinetry).  Anthony told me he would replace the shelves because he knew someone who could cut custom glass, and contact me either Tuesday the 2nd or Wednesday the 3rd with the details/update. 3) they literally took twice as long to move my mom's single room at the facility (4 hours), than the 2 man team from All Star Movers did for my Aunt's entire old apartment (2 hours). It actually ended up cheaper moving my Aunt's entire apartment ($575) from Muncie to Fishers, than to move my mom's single room ($620) from Castleton to Fishers. 4) in addition to breaking the China cabinet shelves, they also did something to my mom's medically necessary electric lift chair that helps her stand up (either dropped it, or jammed it through a doorway) that now causes it to pop and drop whenever she tries to use it to stand up. I have witnesses from the assisted living facility staff that her chair was in perfect working order earlier in the day before it was moved. (In fact it worked right before they moved it because she had to use it to transfer to her wheelchair!) We discovered this around 8pm that Monday night when she tried to use it to stand to get in the wheelchair and go to the bathroom. I immediately took a video and text it to him with the following 2 messages: "Uh... your guys did something to the recliner too" and "It didn't pop like that when she put it down before". The only message I got back from him about it was at 11:44 the next day, and I quote "I'm not sure how that's possible..for my guys to do that..can u turn it on its side and see if some is jammed in between it..please" to which I replied "I did right after I took that video. Nothing stood out as an obvious cause." That was the last contact I had with him. When I tried to text or call him on Monday November 8th to get an update, I found out that he had the audacity to block my number. "Free Msg: Receiver 3179751805 unable to receive message - Message Blocking is active." I am now looking at what we need to do to take him to small claims court. This is completely unacceptable. Especially since its against a disabled elder who only gets less than $800/month from SSI. Shame on you Anthony.  May you reap what you have sown.

Since I'm not in my 20s any more, I hired Grade A Helpers to help me move. They were communicative,…read morerespectful,professional, and efficient. I would recommend them to any one for any kind of moving job! They definitely made me feel more at ease with all the moving pieces of selling a house and trying to move.

I needed a large dumpster quickly. Contacted MT Valet Services and Irene managed the delivery and…read morepick as needed. Final invoice matched the quote. Thank you.....

I needed a post-eviction property clean out ASAP and got so many companies giving estimates that it…read moremade my head spin. MT Valet Services ended up in my top 3 due to their incredible responsiveness and reasonable pricing. In the end, I went with another company that my attorney suggested, but they were so responsive and professional that I will most definitely keep them in mind for future needs. Thanks Marquis and Irene!

This was my second move experience with Stuart's and I continue to be amazed by the professionalism…read moreand service this team provides. Everyone from the office staff to the moving teams are all so courteous and committed to providing outstanding service. The pricing is competitive, and the movers are quick and careful. It was raining the day of my move, and I appreciated how cautious the movers were with keeping my possessions dry and carpets in my home clean. It is really the small things like this that speak volumes about the professionalism of a company! Thank you, Stuart's! You are awesome!!

Absolutely first class service - great team of movers and good people in the office. Very…read moreprofessional. Thank you

Junior was prompt and professional and did an awesome job! We called him at 8pm on a Thursday and…read morehad him scheduled to come out 7:30a the next morning. He was great to work with would definitely recommend and use him again!

I have now utilized this Junk and hauling service twice. I can tell you that Eric is reliable in…read moreterms of timelines . The company is professional and his work is of the utmost quality. I would certainly recommend him to family and friends. Maurice McDaniel