I hate writing such a poor review when most of the places and things I review on my account are…read morepositive! But this company has really hurt me and my household. My roommate reached out and did the coordinating. He filled out the quote form and they never gave us a quote. The woman he coordinated with said she didn't work in the field so she wouldn't be able to give us an estimate even though we provided a list of items needed moved and our two houses were only 7 minutes away from each other. We confirmed two days before and the day before to make sure the move was still on, as the weather was going to be very cold. We were moving in December. They confirmed the time with us, a window of 9-10 am and showed up at 11:20 am. They did not have uniforms on (the website said they would be uniformed) and were not dressed for the cold. Some were wearing zip up hoodies. No jackets and no gloves. The website also they said they would provide mattress bags and they did not. Instead they brought mine and my 3 roommates' mattress out to the curb and set them in the snow while they loaded up the truck with other items. They asked to borrow our tools and then we never got them back nor did we get our hand cart back. We can only assume that they must have taken it with them when they left as it is hard to lose a hand cart! When we got to the new house our team of five men had dropped down to three. The move was taking even longer because of that. We were being charged hourly and now the team of movers was down man power. No one let us know why. Once they were done getting everything into the new house wooden floors were scratched and corners were shredded to the point there were little piles of paint and wood on the floor. My roommate's bed frame was taken apart (with our now missing screw driver) and put back together so poorly we realized it was actually BROKEN! It has pull out drawers that now when you pull on them the whole side of the bed frame comes off. His dresser with a marble top was scratched beyond belief! Other stuff happened and was damaged, but I don't need to write a whole novel. In the end I was put on the spot to pay. The means of communication when it came to paying was confusing. We were not told how it was going to be done before hand. In the end I, the person who did not coordinate with the team, was passed a phone from one of the movers and was ON SPEAKER while a woman from the office asked TWO TIMES if I would like to leave a tip in addition to the total price ($1,800, way over what we thought it would be. But hey they didn't give us a quote). I refused both times while on speaker in front of the three man crew that was left. I paid with my credit card over the phone and handed the iPhone back to the mover and they left. My roommate who was the point person for the move was then called five minutes later by the same woman at the office and she told my roommate that I did not leave a tip and asked if he would like to leave a tip. By this point we had done a sweep of the house and saw the damages in full. We documented the damages and sent over photos. We were told that management would be contacted, but we have received no updates from them on how to make this right. Their website states they have damage protection, so I assume they would be able to cover damages or at least give us some money back! I don't recommend this moving service. I really don't know what else to say.

Integrity was recommended by our local U-Haul store manager after the movers we arranged via the…read moreU-Haul website (Proft Services) did not show up. (they eventually said they could help almost 6 hours after the scheduled time). Integrity was able to provide two movers in less than 90 minutes who did a fantastic job. Shout out to Danny & Quentin for a job well done. I highly recommend Integrity Moving Service.

I have had my stuff in storage here for just about a year and a half and they have raised my rent…read moretwice by a total of nearly $50 per month. They have me by the balls and they know it. Very displeased with this. I've now learned that I need to find out ahead of time if I'm going to get progressively raped by a storage company. Find out ahead of time how much a storage facility is going to raise your rent before you rent.

Keith and Linda are very nice folks to deal with. Next time I need extra storage space I will…read morecontact them.

Love the staff there extremely friendly. Love the fact that I can access my storage 24/7. The…read morestorage unit is clean and easy to access. Been with them for a few months and they haven't increased the charge. Unlike some other places. All in all several months later and I'm happy.

If I could give U Store and Donald a ten star review I would. He was amazing to work with and…read morebailed us out when we were moving by being super flexible and he charged us literally half what most of the other storage places wanted to charge. Thanks Donald!!!

I had my items there for almost 2 years due to downsizing. They went up in price and they don't…read morerespond to calls or emails in a timely manner. I had an outside unit for the door is hard to open and it doesn't open all the way because it's a rolled door. When you load and unload you have to duck. Never had any rodent problems but the inconvenience of the door and them not answering emails or calls was frustrating. They emailed us about the rent going up without any warning. Also that there would no longer be a light outside each door. Good luck with seeing someone's the desk. I can count on one hand how many times someone had been in the office. You also have to buy your own lock and they charge for a monthly "protection" plan. You also have to give 3 month notice to vacate. I sent a letter and called, no response.

Was a Painless experience. The got is taken care of very quickly and was exactly the space we…read moreneeded. will be using again if i need storage

I rented this spot out for work as a jump off for delivery's, the guy at the front was polite an…read morecourtesy, set up the rental quick an even held a open conversation was professional but laid pack an never had a problem with the unit.

Looks nice however I decided to opted out. Too many fees and charges. I also dont appreciate the…read morelack of info online wasting my time when the price shown is not thr price you pay after 2 months.

Just moved my items into Mini Mall Storage today and overall, a really smooth experience! The…read moreproperty manager was super helpful and walked me through everything, which made the process easy. The hallways and the unit itself were very clean, and the locker ended up being larger than I expected, which was a pleasant surprise. The only thing I noticed was that the area where my unit is located felt a bit warm, like maybe the A/C was down. Since I did opt for climate control, that gives me a little pause -- but I'm hoping it was just an off day and not the norm. All in all, solid first impression and glad to have the extra space at a good price and location!

Highly recommend. Came here after a terrible time down the road. Dave in the office is awesome and…read morevery helpful. Facility is nice, clean, and safe. Will continue to use for my storage needs in the future.

Units are VERY nice, clean and have light for when you go in the evenings.. Office staff is very…read morefriendly and helpful. Units are reasonably priced.

Friendly and helpful service easy but secure access and a great value for the size of storage…read moreavailable and quality and security.

Great location, helpful staff, clean and well kept property and well secured. I would recommend…read morethis place and will use it again if I need storage in the future.