Great staff. Good location, always has inventory .Parking is always available, open everytime I…read morehave needed to go inside.

This place has a sign up on the wall behind the counter saying "we are not responsible for usps,…read moreups, or fedex packages". I understand it as a legal disclaimer but I immediately left and went to an actual UPS store because I'm not taking any chances.

This company moved me over 1 1/2 years ago (August 31, 2022) and I am still having nightmares about…read morethe move. They cancelled on the first day. Showed up at 5:00 p.m. instead of 8:00 a.m. on the second day. They tried to cancel again but I had to move out because it was the 31st of the month. They DID NOT know how to pack a truck. They kept removing items and looking confused about how to pack the truck. When I gave them suggestions, it seemed to irritate them. They packed so poorly that we had to make two trips to the storage unit to drop off my items. On the last trip, which was about midnight, one of the movers just started throwing my boxes to the back of the storage with no regard to what was in the boxes. The reason they threw the boxes to the back of the storage (which was totally unacceptable) was because they blocked the entry into the storage unit with large pieces of furniture instead of leaving a pathway. Once again proving that they did not have experience with packing a truck or a unit. It was late and I was a female alone at a storage facility so I was afraid to say too much because I did not want them to retaliate. I called the office the next day to complain and was told that if I move again within 90 days and use them, they would reimburse me for any damaged items. I never got an apology or a refund for the overage in time since they did not know what they were doing. I know I paid for an extra 4 hours that should not have been clocked if they got to my house on time (8 am) and wasn't tired because they decided to make me their second move that day and moved someone else first. They promised that I would be first since they cancelled on the original day (30th), but instead they showed up at 5:00 p.m. I am about to move again, and I dread the idea of trying to find another moving company. But what I dread even more so is opening up my boxes and finding 90% of my precious glass items broken. It will be painful because some of these items are irreplaceable. I have moved approximately 8-10 times in my lifetime, and I have NEVER experienced this level of inadequacy. This was by far THE MOVE LITERALLY FROM HELL!!!!!! If I could give a NEGATIVE 10 REVIEW, I would! When Murray Moving Co shows up on your caller ID, BLOCK them Quick!!!! Lisa - Houston, Texas

Long story short, they broke my 65" TV and said it was because it wasn't secured. However I drove…read more1800 miles in a uhaul with no damage to my television. I would look elsewhere if you are going to spend $100/hour for a crew

I have a family member that rents a storage you unit at this property. His unit was broken into and…read morecompletely trashed out. Someone broke off both locks then replaced the lock with a new one we can't get off. We were never notified so it's unclear how long the unit was exposed. The property has removed the security gate although you still need to a keycard to access the elevator. The entire situation if very suspicious. Planning on getting the hell out of their this month.

This uhaul has an Amazing team! Clean facility! Love the manager crystal she's very accommodating :)read more

November 21, 2025…read more To: Lazhar Berkat, Owner. Adam Vick Branch Manager Texas Subject: Delivery of Wendell Davis personal effects to Tomball Texas subsequent damages, loss, and lack of communication regarding claim and assistance regarding claim. On October 18,2025 I received my shipment which was also packed and stored by vanexpress moving company. During delivery three (3) items were damaged beyond repair being: An LG 55" tv Model OLED55C8PUA Made 11/2018 A 58" Glass and wood with chrome desk A 49" full length mirror All of this had a fair value of $569 in good condition after consulting. All items were either broken beyond either due to the loading, storage, and unpacking which Adam Vick had taken videos of and knew all items to be in good condition. Originally we were told maybe a week to have the claim settled, it is now four weeks and the only thing the person in New Jersey would say was they would send a note to the company they filed a claim with. (Of which we are never copied on which we questioned but never got an answer. These items were reported by Adam on the same day (October 18) in the form of a claim Adam states. As of today, we have never received a copy of this claim after questioning Adam and his head office in New Jersey. To date or as of today, we asked this six (6) specific times. The day after the shipment and a couple of days after this we also asked Adam if he was sure if all items were unloaded, my sons' office chair as he needed it to do his homework. We received no answer about it, so we engaged the head office in New Jersey. After eight (8) days the chair appeared, and we questioned Adam if anything else was missing. He said no but we told him we were skeptical because we had to escalate the issue just to find the chair. He said no and we also asked his colleagues in New Jersey to please see if they could verify as we were still unpacking. After unpacking we noticed that Spanish porcelain figures containing lladro angel figurines as it was the only box marked porcelain figures and fragile being #4541 Angel lying down $48 value #4960 Curious Angel $55 vakue #4959 Angel Kneeling $109 value #4635 Guardian Angel with baby $40 value #4539 Angel Thinking $40 value #4538 Angel Praying $39 value Oppo 103 SACD/DVD Player $300 value Cusinart blender $29 So what we would like to do is to make sure this is common knowledge and we could receive and explanation why we did not receive a copy of the initial claim. We additionally would like to say 7 of the 16 clients bill of rights were not kept. Many pieces of furniture we had a carpenter come in and paid $424 on repair to make usable again . All in all was the only thing Adam was insistent upon was being paid for pickup and and drop off to the point of being insulting. We would appreciate your review and consideration in this matter. Sincerely, Wendell Davis

We made an out of state move with this company. We were happy with the staff that packed our house…read moreand their handling of our belongings. We were told the same staff would be on the other end unloading. We were also told that the trucks would arrive at the new location between 8-10am. When they didn't show up by 10am we called and were told they were packing the trucks and would be leaving shortly. The trucks did not leave for several more hours. All communication with the company from here on out was prompted by us otherwise we would not hear from the company. The trucks arrived well after 7pm and with a totally different crew. They were helpful but we were told they needed to leave by midnight to get back. It was a rush to unload the trucks We received items that did not belong to us and several items were missing. No attempt was made by the company to retrieve the items we did not own nor was any attempt made to our knowledge to find our missing items. Again our main concern was lack of communication after the packing was done, the late arrival, and the lack of effort to find our missing items. Would not recommend this company for a long distance move.