Decent kind professional people Clean facilities Attentive…read more Strongly recommend 85 Characters

My mother in law passed away out in Hemet and I needed a storage unit. A-American was quick to…read morerespond to my needs, they helped me out with the paper work for same day set up. They have a great clean place and very cost effective. I highly recommend them for your storage needs.

My parents have been renting a unit here for years and now my siblings & I have taken over. Thank…read moreyou so much to Mike every single time for being patient & understanding of us. He always goes above and beyond, offering the best customer service and happiness to my siblings & I. Thanks Mike!

They add their own insurance to what you are already paying. It's doesn't begin to cover what I…read morehave stored there. Also I did not sign up for auto pay but they suddenly signed me up for it and refused to take it off after I told them to. Can't wait to get my stuff out of there.

In June, we needed to find a self storage facility in Hemet, as we were moving to a smaller place…read more I have never rented a storage unit but my wife has so she read all of the reviews for the nearby places & we chose All Star Super Storage. Signing up was super easy and the manager was so friendly and helpful when we went to pick up the keys. On the day we moved in, my dad fell off the back of our U-Haul truck and cut open his head. The workers in the office helped us out and made sure the ambulance got to us on the property. Ray, one of the workers, kept coming to check on us, bringing us all waters, checking on my dad who was getting a ride home. He helped make a stressful time a little easier and I appreciate him for that! We will definitely recommend All Star Super Storage to all of our friends in the area!

Just rented a unit here and my main points: great customer service in the office, quick and easy…read morerental, and it's a very secure place. Our rental came with a lock and they let us select a unit from the ones available. Also they have handcarts you can check out from the office and a small moving truck you can use with a reservation! And this place is spotless!! I don't know if they just repainted everything but it is in immaculate condition and super clean!!

I have been using a storage place at this location for some time now. I will say without…read morehesitation, it is a wonderful place to rent from. Bryant, the manager is incredible. He works with you, he is understanding, his customer service is absolutely amazing. He is such an asset to this company and represents them in a manner that reflects well and keeps you as a customer and actually breeds loyalty to this location. I cannot say enough about this management, specifically Bryant. He's not only a wonderful representation of A Storage Place, but he is a very good person, a good man all around. Ana, an employee at this location, is also very helpful and will go above and beyond for your needs. She has always been very kind and provides excellent customer service too! I highly, highly recommend using this location for all of your needs. Thank you to Bryant & A Storage Place!!!

Highly recommended facility. The staff is great helpful and professional. Reasonable rates as well.read more

Been here for the past 5yrs and everyone here aka Alex is always so friendly and nice.. never had…read morea problem here..

Alex was very professional and got me in and out quickly. Im a return customer and i love it here tyread more

I been with this place for 2 years and they been very helpful. Love how Rachelle calls with a…read morereminder on due date and Yolanda has the best customer service attitude I have ever encountered

I can't say enough good things about ESS. The customer service friendly and the location is very…read moretrustworthy. If your looking for a location to store your items... look no further. This is the place!!

Management on site was rude and disrespectful to a family member of mine. Staff on site needs…read moremore training in customer service. I reached out to corporate office to review my complaint but they basically dismissed me with a " The Management has been spoken to" attitude??

I had two storage units here, one in the rv area inside and one on the management side, outdoors…read more My unit outdoors was in storage for a little more than a year, it it completely destroyed. It is completely covered in rat urine and poop, my washer, dryer and fridge were covered in rat waste and the wiring chewed. Do not store your stuff here they are completely infested with rats, there are traps everywhere but they don't do anything, when taken up with management they dismissed my complaint and told me this was normal and expected. My mother had a storage unit in Monrovia for years and never once had a rat in her unit. Hector was rude and dismissive when closing out my unit and had a sour face and attitude because I complained about rats. I would never return to them, I payed over 150 dollars a month for over a year so my stuff could be ruined, I thought the point of storage was it kept your stuff nice??!

Quick, friendly service. I was able to access the storage unit right away. Easy to access any day…read moreof the week. They treat you like you're family.

I have been a customer for 5+years and Tammy has always been very accommodating. Tammy is extremely…read morehelpful, kind, down to earth and so much more. Thank you so much for everything Tammy. Aside from great customer service, this storage location is perfect. Never had any issues and/or concerns. If you are looking for storage space please consider this location.

I went to us storage centers and was very pleased with the service. Nicole helped me find the right…read moreunit that was very helpful it was close and convenient . The facility is very clean and Nicole was very respectful . Her and rob do a great job thank u

Good Sign up price and service too…read more Clean facility and Robin and Megan very polite and friendly to work with.

what a great local post office! super friendly woman who works there. very helpful and always gives…read moreme a smile :) my packages always ship quickly and the staff is eager to help. highly recommend.

You pay 3 to 4 dollars more here to ship than post office. Nice he types legible lable. Yesterday…read morepaid 8 dollars for what would have been 5 ar post office. Checked tracking number this morning disnt even get into mail. Ge still has it. Pay more for less.