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    Extra Space Storage

    4.0 (41 reviews)
    Closed 6:00 am - 10:00 pm
    Updated a few days ago

    Services - Extra Space Storage

    Self storage

    Vehicle storage

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    Exterior of Extra Space Storage from street
    Richie D.

    After a traumatic confrontation with termites who had infested my previous storage unit elsewhere, I was urgently on the hunt for another storage facility in town (like STAT). I had driven past Extra Space Storage on several occasions and thought it always looked nice and sparkly new. More than anything, I focused on three storage priorities: - All metal store unit enclosure - Decent security with cameras - Expansive hours of access - A location that is not too far from my home - Air conditioning; not necessarily a must but a bonus Thankfully, Extra Space Storage matched all these criteria, and more! I looked up what units were available on their user-friendly website and reserved a unit online for a tour the following day. Although I did not hear back from them, I decided to drop in to check it out. I was happy to have a reservation since it is near UCSB's campus and the units are in high demand. I met Robert who is the property manager. He allowed me access to peek at the storage unit I was interested in, provided me pricing and contract information, and allowed me to contact him with any questions. He was helpful and welcoming--particularly when I rented the unit and stopped in the following day for move-in. On move-in day (dread!), Robert had thoroughly cleaned the unit and had my fancy circular pre-purchased lock with instructions waiting for me. While I wished the gal at the front desk was as enthusiastic and friendly as he was, they got the job done. The hallways are locked with a combination code, brightly lit, air conditioned, and there are dollies available for transporting your items. My only one concern is that while you can cancel your unit at any time, they also have the ability to increase your rental cost with the drop of a hat. Hopefully this won't be an issue. *Fingers crossed* Thanks to Robert at Extra Space Storage, I no longer dread going to the storage unit and have termite PTSD!

    Requires a regular key access (no keypad)

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    7 years ago

    Great facility and I have had positive experiences working with Robert and other members of the management staff.

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    Emily S.

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    Review Highlights - Extra Space Storage

    Super awesome team at the office in Goleta CA - James and Robert very efficient, excellent customer services...

    Mentioned in 14 reviews

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    Goleta Valley Self Storage - OFFICE

    Goleta Valley Self Storage

    (36 reviews)

    I meant to write this review a few months ago when I first acquired a wine storage locker from…read moreGVSS. I couldn't be happier with the excellent customer service they provided in finding me the best locker in my price range. Their facilities are clean and very secure. I will continue to use them for any future storage needs and recommend them to anyone seeking the same. UPDATE: I just secured a second storage locker for some household items and Joanna and her team did another great job of supplying what I need in a timely manner. Their facilities are secure, clean, well-lit, and easy to access with the elevator, convenient parking, and provided carts. I would recommend them to anyone seeking storage needs.

    I recently gave up my small wine locker at GVSS after approximately 18 years. I left because my…read morerent more than doubled in 10 months. GVSS is clean, secure, and the climate control is very good. However, their business practices leave a lot to be desired. When I started renting, I offered to pay 1 year at a time, and the manager/owner said they'd give me 13 months for the price of 12. This worked for a couple of years, but despite my repeated reminders, they almost never gave me this discount. Although GVSS frequently mentioned their policies, I guess their policies don't include honoring the 13 months for 12 months agreement they made with me. The rent increases always came in the middle of my prepaid year, and when I wanted to stop, I was told there were no refunds for prepaid rent (another policy). After asking again, they "kindly" agreed to refund my unused rent - of course, I shouldn't have had to ask. GVSS said my locker will now rent for $50/month, while they had only increased my rent to $35. At $35/month it became more cost effective for me to get a wine fridge (including electricity) and store my wine at home. For $50/month it's MUCH better and cheaper to store your wine at home and avoid rent increases, driving to get your wine, and limited hours of operation (including holidays). I'm guessing a new generation of this family owned business is now taking charge - what a shame.

    Extra Space Storage - selfstorage - Updated May 2026

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