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    Extra Space Storage

    4.0 (41 reviews)
    Closed • 6:00 am - 10:00 pm
    Updated 3 months ago

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    Exterior of Extra Space Storage from street
    Richie D.

    After a traumatic confrontation with termites who had infested my previous storage unit elsewhere, I was urgently on the hunt for another storage facility in town (like STAT). I had driven past Extra Space Storage on several occasions and thought it always looked nice and sparkly new. More than anything, I focused on three storage priorities: - All metal store unit enclosure - Decent security with cameras - Expansive hours of access - A location that is not too far from my home - Air conditioning; not necessarily a must but a bonus Thankfully, Extra Space Storage matched all these criteria, and more! I looked up what units were available on their user-friendly website and reserved a unit online for a tour the following day. Although I did not hear back from them, I decided to drop in to check it out. I was happy to have a reservation since it is near UCSB's campus and the units are in high demand. I met Robert who is the property manager. He allowed me access to peek at the storage unit I was interested in, provided me pricing and contract information, and allowed me to contact him with any questions. He was helpful and welcoming--particularly when I rented the unit and stopped in the following day for move-in. On move-in day (dread!), Robert had thoroughly cleaned the unit and had my fancy circular pre-purchased lock with instructions waiting for me. While I wished the gal at the front desk was as enthusiastic and friendly as he was, they got the job done. The hallways are locked with a combination code, brightly lit, air conditioned, and there are dollies available for transporting your items. My only one concern is that while you can cancel your unit at any time, they also have the ability to increase your rental cost with the drop of a hat. Hopefully this won't be an issue. *Fingers crossed* Thanks to Robert at Extra Space Storage, I no longer dread going to the storage unit and have termite PTSD!

    Requires a regular key access (no keypad)

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    7 years ago

    Great facility and I have had positive experiences working with Robert and other members of the management staff.

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    Emily S.

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    Review Highlights - Extra Space Storage

    “Super awesome team at the office in Goleta CA - James and Robert very efficient, excellent customer services...”

    Mentioned in 14 reviews

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