The rate you see online will NOT be what you pay. My monthly rate DOBLED after a few months. No…read morenotice or anything. Then I call for help and nobody can assist. The rate is the rate. I was told I had to speak to the District Manager, he never called me back. I was told there's nothing anyone can do at all and it's market rate. It's a SCAM. 100% scam. DO NOT rent here or you will pay more than advertised. Can't rate 0 stars but I would!

I have had multiple units at this location and I can't thank the employees enough for their time…read moreand hard work. Deseri the manager has went above and beyond to help make my move as seamless as possible! I highly recommend this location.

Friendly staff fair prices clean and convenient location. Quality, valu. Would recommend to anyone…read morewho needs a storage unit!

These people are amazing in how they treat the people utilizing the storage service they provide…read more I contacted Judy to discuss renting a 10'x20' storage unit which quickly turned into 2 of these units. As we were packing we discovered the amount of items we needed to store were expanding. Judy realized they didn't have a 3rd unit and called several other local storage facilities in an attempt to help me locate one. When that didn't come to fruition, Judy emptied the unit they use to store their items for the facility and rented that to me as well. The place is clean and secure. Easily accessed. If I ever need storage again, I will call Greenway Mini Storage first. And I have and will continue to recommend them to anyone who asks.

Nice clean storage units at a reasonable price Linda and her staff are very helpful and nice to…read morework with.

We have had a storage unit for just over a year and it has been a wonderful experience. Their rates…read moreare much better than we found elsewhere and the lot is always very clean. I have never seen a bug or sign of rodent anywhere, which I was concerned about being on the ground floor and outside. Go see Linda in the office, she is fantastic and will take good care of you! I am so glad we chose Thunderbird Storage!

My wife and I went to this location, to talk with someone in the office about sizes of storage…read moreunits and costs. Neither of us had any experience with storage units nor their costs. I, personally, was really looking and hoping to just get someone that was friendly, understandable, and yet professional. Unfortunately, the receiption was received immediately had us decide, this is not the place. We walked in, it was empty, and the woman sitting at a desk wasn't on the phone or anyone. However, she just looked so annoyed that we were there. We kept our questions very brief and did receive answers and basic costs. Hoowever, it was the attitude that just had us stop there and leave. As soon as we got outside of the building, we both looked at each other and said "Dang she had attitude, we'll go somewhere else..." My suggestions continue to Rightway Storage on 83rd and lakepleasant. The woman that works there is amazingly friendly and made us feel like family. Its not a new facility like this one, but this place makes you feel like family.

excellent service. very friendly. Process was very easy and Sera took care of everything with…read moreminimal need from me the whole process was like 20 minutes.

Got moved in today- so far, so good ! it was easy, comfortable , and very secure - nice to have a…read moresmooth transition detail to our stressful move . Macy made it easy to understand the process as we have never used a storage unit before . The other employees have been kind and helpful as well ...I'll update the review when we move out of the unit in a few months but it I'm very happy so far!.... So 3 months later , we moved out of the unit as planned. It was easy as can be to close out and we are happy with our experience there!

Vicki was very helpful, patient and went above and beyond to help me with my first time renting a…read morestorage unit. Business is easy to maneuver in and out of - hassle free. Couldn't have asked for a better experience.

I rented a 10 by 10 foot storage space for eight months in 2025 at Storquest on Beardsley and…read more107th. The initial price was a modest amount each month but within 60 to 90 days quickly became $169.00 monthly. I had registered a credit card with Storquest which was auto-billed on the first of each month. In December 2025 I informed the Storquest office manager (Ray) that we would be vacating the unit by December 31st. We actually had everything out by Dec. 30th and I swept the floor and left the roll-up door open to show we had everything out. But come January 1, my credit card was billed another $169.00. I talked with Ray at the office and he said he could not authorize a refund of the billed amount as this had to be done by his supervisor. He said everything would be taken care of within 10 business days. I waited but no refund was credited to my card, so after further communications with Ray (who instructed me to follow up with my bank, displaying a classic "not my problem" attitude), I had no choice but to dispute the charge with Mastercard. By this time it was almost February and it was getting to be quite stressful. I'm a retired disabled veteran living on fixed income and maybe I'm wrong but $169.00 is a lot of money to me, anyway. Finally the money showed up on my card on March 20 with no explanation as to why it took almost three months to correct the erroneous billing. There are so many storage facilities in Phoenix and my advice is to find a different one than Storquest.

We have used this storage facility since they have opened. We have went through many managers…read morethere. The manager now ( Kirsten ) is by far the best manager this place has ever had. She is really easy to get ahold of and she keeps the facility looking so clean. We all really appreciate all her work and dedication. Thank you

I have used this for my storage needs off & on for years & will continue!…read moreThe manager, Kirsten, is friendly & helpful !!! I truly appreciate the convenience & security of Belltower Mini Storage.

I looked around and they had what I wanted at the right price. Facility is clean which is very…read moreimportant to me. Manager was really pleasant to work with. Not much more you can say about a storage. Only problem I had is website isn't the easiest to use.

We have a 5x5 unit that was advertised as $15 a month and then after 2 months jumped to $79?!? How…read moredoes that even make any sense. They says it's to maintain the property but they are currently selling a unit the same size for $20. They get you into an affordable agreement and then change it with no option. Do not rent here

This location closed with only 3 days notice, which came from the post office. We paid for a year…read moreand are out our money. My value rating is 0....

I revisited this store today - sadly, they just don't improve. There was a female employee - 20/30…read morewith straightish hair that acted like I was putting her out for giving her my packages. Just unbelievably rude. Do better -- we have choices, there are mailbox places ALL over this area. You don't need to act like we're insulting your intelligence by asking you to mail our packages. Seriously - just do better. It wouldn't hurt you to be kind, friendly, welcoming, etc.