Three stars for efficiency and for being close to my house. The place is clean and roomy enough…read moreinside that you don't feel like you're going to drop your packages as you squeeze in. That being said, I was the only patron and there were three people chatting behind the counter and when I showed up they didn't even acknowledge me until I said something and then the vibe was "ugh, go away" if you know what I mean. I would have gotten a better reception from a robot and it made me regret even going in because it was very uncomfortable. The one man just stared at me with dead eyes while the younger girl rang me up silently. The third person just walked off to the back. Every question I asked was answered with a short one word response...it was like talking to someone after having an argument when they're still mad at you. I don't know if it will stop me from coming in again in future, but honestly the post office is friendlier and only an extra 8 minutes away from me so I'll probably just go there ‍

This location closed with only 3 days notice, which came from the post office. We paid for a year…read moreand are out our money. My value rating is 0....

The guys were very friendly and did a great job definitely…read morerecommended The stuff was all wrapped and they put everything wher I wanted it

DO NOT USE THIS COMPANY!!!! I'll circle back and leave more details, but for now: 1) my dining room…read moretabletop had its protective blanket removed while still in the truck, so it got damaged, with a huge chunk of wood missing from the top, while it was unloaded. (And then it was suggested I sand and stain it- are you serious!?). 2) I have both PRICELESS as well as THOUSANDS of dollars worth of items that are missing. The claim's department's response: "this is common and happens more often than you think"....ARE. YOU. KIDDING. ME. Seriously stay away from this company if you care about your belongings at all.

I'm actually very surprised about the bad reviews below. They were absolutely amazing. From April…read moreat the front desk and Jared and Matthew (the movers), everybody was absolutely amazing. The price was even lower than I expected. All around, great job guys!! Thanks!!

Thieves, Crooks, Shameless Horrible People…read more Under no circumstances should anyone EVER use this company. I trusted Steve McC. and his partner in crime, Rob, to get my things safely to Colorado. When they moved my stuff from Scottsdale to Colorado in August, it took them more than 24 hours and I paid for my own truck-not shared. All art was wrapped in paper when it was put in the truck, particularly three works by Thomas McKnight. Only one made it to my new home and it was unwrapped. Apparently, during the 24 hour "layover", Steve McC and Rob went through all of my things and took anything they perceived was of value, including jewelry, kitchen items, and even a special wooden box that I filled with fossils to give my 10 year old grandson for his birthday and a gorgeous set of wind chimes The McKnight art work was unwrapped. In fact, many of the items that did get back to me showed signs of being unwrapped and then taped up. During the time frame between Scottsdale and Colorado, they went through EVERYYHING and took whatever was of value. There is no way to get these things back, but it is obvious that they are a criminal enterprise and they probably would do the same thing to you as well if you use them for your move. DO NOT!

James was amazing! I called in, and he took care of everything for me the same day. He even gave me…read morea tour so I could choose the best unit from the available options. He was super patient, answered all my questions, and made sure I understood everything. The facility itself is super clean and well-maintained, which was a huge plus. I also found out it's family-owned and operated--love supporting small businesses, and on top of that, you save on all those big company fees. Definitely recommend this place!

I went into this facility thinking they had U-boxes but Sherry explained to me that they didn't and…read morelooked up a U-haul place that did. She was so kind, personable, patient, and informative. She went out of her way to help me knowing I wasn't going to do business with her. We need more people in this world like her!

I needed a large Lazy Boy recliner moved to another room. I…read morewas able to get someone promptly. They were efficient, knowledgeable, careful. They made sure it was working. It was expensive but worth knowing it wasn't damaged!!

I would give 10 stars for this company service, quality and professionalism. New Beginnings Moving…read moreSolutions is the only company I will use now. Thank you Bruce & Bethany!!!

Always friendly. Offer a lot of services.. mailbox rentals…read more love that they have multiple carrier shipping like DHL & FedEx. They have a notary and gift cards. Etc Check them out.

Mail & Parcel Express is the only place I go to mail packages. They offer UPS, FedEx, and US Mail…read moreservices, all in one friendly place. I went in today to mail several holiday packages, and was in and out very quickly. Their computer saves all the addresses where you mail packages, so everyone's info was in the computer from last year, making it a very streamlined and quick process. They also offer packing services, which is super convenient. Everyone who works at this location is friendly and welcoming. It's much less stressful than standing in line at the Post Office.

Very Clean facility. The carts are easy to access. Staff is friendly and professional. Hours are…read moreconvenient.

The kindest most friendly people ever. They are a great business. They communicate well and listen…read morewhen you speak. I would definitely recommend them to anyone in or out of the area. I know my stuff is safe there when I'm not.

I am in the process of buying a home and needed 7 different documents notarized. I showed up late,…read moreafter work and they were still able to help me out. Kylie was great! Very thorough and polite. Her co-worker Beth was holding it down and helped everyone with a smile. I was nervous to go in because they had some rough reviews, but I personally had a great experience. I would definitely go back to this location.

Manager spoke to me like I was a child, she was extremely rude and unhelpful. Literally just needed…read morehelp with documents and notarizing and she treated me like I was an idiot. It was actually embarrassing as hell. Edit* I went to another notary with the exact same documentation that they refused to notarize at this UPS. They were very nice and said I had the appropriate documents and got what I needed notarized. I have no clue why the manager at this location spoke to me the way she did and denied to help me. UPS should revisit employee training and customer service at this location. Edit 2* Interesting response. You claim the documents were incomplete or improperly filled out, yet I took the exact same documents to another notary shortly afterward and they were notarized without any issue. Those two things cannot both be true. My complaint was never that you followed the law. My complaint was that I was treated with unnecessary disrespect while simply asking for help. Instead of acknowledging that concern, this response just assumes the documents were the problem despite evidence to the contrary. The notarization was completed elsewhere with the exact same paperwork. The difference wasn't the documentation. The difference was professionalism.

I come here to do all my mailing, USPS, UPS, Amazon, ect. Dax the owner is the absolute best! He is…read moreso knowledgeable. I was doing something that would've taken me the entire day he asked me if he could help me and it took him 1 minute to do it and I told him what I wanted he said no problem we'll email you when it's complete and I am able to leave go and finish my morning and this is the Best decision I made when I started coming to "Mail & More" I've ALWAYS had the best experience and you will too

Katie was super knowledgeable and efficient! I will be coming back ! Thanks for the friendly serviceread more