Very affordable, and clean. Easy to get into. Staff is always super friendly and helpful!read more

I stored here for over a year. This place is very unethical and I would not recommend them for any…read morelong term storage whatsoever. Every few months they would raise their rates on you because of "market conditions". Well, if "market conditions" are causing you to drop your prices on new customers, why are these same "market conditions" increasing the storage fees for current customers. I'm no business major, but that sounds extra scammy to me.... If you need storage for more than the free month they offer, look somewhere else. Business practices are so bad that they have to offer people free storage to walk in the door, and then the world of no-notice rate increases exist. Plenty of other storage options in the area. Reviews of other Extra Space Storage on Southern Dr nearby got blasted in reviews for same business practices. I wonder if this is common with all Extra Space locations. Extra Space, extra BS price increases. That should be their company motto.

I went to a bunch of storage places and chose CubeSmart because of the A/C climate control, the…read moreavailability of carts and elevator, and the friendly and helpful service from their manager, Alex. I needed to extend my reservation offer and Alex was so accommodating. It reduced my stress level during an unexpected moving delay. Thanks Alex.

The first 3 months were great and then the rates increases started they up the cost every 3 months…read morebecause they GOT YOU!! So I went down to a unit half the size what a pain in the ass!! Now I have 3 more rent increases in 6 months!!! They are triple of the other storage company!!! It's criminal!! A scam!! Do rent here!!!

My experience has been great for the past year. Doug assisted me when I signed up. He was very…read morehelpful and thorough. He showed me different options and explained the pros and cons. I am pleased with the unit I chose based on his suggestions. Doug was also very quick to respond to email when I requested some changes to my account. The place is clean and there's always a cart available. There are a few parking spots right outside the main building, which is convenient for loading and unloading. The gate is sometimes left open, but so far, I haven't had any issues!

One star for the place being clean, that's the only good thing…read more We have rented from here for over 5 years. Each year the rent goes up, yet there is always something broken EVERY time we go there. If you decide to rent from here, just be aware of seeing signs like this, often. Not sure what they do with all their rent increases $$$$ - They definitely don't use it to repair anything.

This location is clean, has available moving carts, helpful staff, indoor temp controlled units,…read morefair prices, and friendly neighbors. My only recommendation is the "One-Way" signs for how to drive through the units be larger and more frequently posted. For example, larger painted arrows on the pavement and a larger sign at the gate.

Worst storage ever. Employees are rude the restrooms are always locked and the rates jump up as…read moremuch as $100 every 3 months. Late fees after 4 days totals almost $100 . It's cheap to get move in to but once your in rates never stop going up. Had a 10x10 unit moved in for a great $79 when I left that was over $300 2 yrs later. Other places may seem more expensive but are much more up front and a lot less rude to their customers.

We received excellent and personable service from Carla 2…read moredays in a row! She was very patient and friendly while assisting me with the online rental process. The next day, when we went to check out our new unit, we were baking in the sun. She quickly assisted us with a new rental option and made the transaction very smooth. Thank you Carla!

Poor poor to none customer service they do not deserve half star!! ... units are hot no climate…read morecontrol.... can't get anyone on the phone... i was hung up on after questioning excess charges... i was told rates went up with no notification... i had only been ther alittle over a month and Im outa there! Never again!!!!!... I'm back at uhaul! Nice, clean, cool, well lit, open on sundays, excellent customer service!! 10 + stars!!!!!

Me and my husband have been here for a while now and we love it here! I like that my things are…read morebehind the fence because it makes me feel a lot more secure. Also its very affordable, I was previously at a storage down the street and I was getting rent increases like crazy. My husband likes that its drive up and he can go grab his things quick before going into work. I also recently had a really nice interaction with Joselyn, we had to update our card form and I had a couple of questions and she was able to answer them as clearly as possible. She is a hard working lady I always see her outside cleaning and keeping things in order. I definitely recommend storing here!

American Self Storage is a solid option in the West Mesa area with friendly service and simple…read moreamenities. They don't offer temperature controlled options, but if you're looking to keep things where that is not a concern, it's a solid choice. They offer a variety of sizes. I've used their "indoor" 5 x 15 unit, which allow you to park along the outdoor units and walk through towards a shaded hallway and access your unit. I then moved to a larger, drive up unit that fit my needs much more. Neither of my units have been particularly clean, with small remnants of trash, or dirt. Nothing major, but noticeable. The overall complex is a bit run done, with a rough around edges drive and key code areas. Other than the complex not being the shiniest? It is gated and I haven't had an issues or concerns with my units. Staff is always friendly and helpful when needed.

the women in the office was so helpful they took care of me set up my account and explained…read moreeverything. showed me my unit and she was so kind. great customer service. i would recommend this facility to all my friends and family

Such a fantastic experience with Key Storage in Mesa. I had a rash, unplanned move and scrambled to…read morefind a reputable storage facility last minute. So thankful for discovering this place. Cheryl gives outstanding customer service: honest, direct, professional, friendly and all-around great business ethics. Highly recommend to anyone in search of a secure facility at affordable pricing. Will certainly be a returning customer! Thank you Cheryl!

I started renting a storage unit in May. The managers and associates are so kind, friendly,…read morehelpful and professional. I shopped around at some big name competitors who they price gouge and have answering services. I picked this storage facility for the location, the employees and they cost to rent a cooled unit.

Very helpful ... fast always meets all needs . My rental…read morehere was very nice , service was very amazing.