The team here is amazing, super helpful and friendly. Always responds in a timely manner. Highly…read morerecommend!!

Thank you for not honoring the prices posted on your website. Because you did and were not willing…read moreto offer a discount over your standard rate I looked elsewhere. What I found were a number of places nearby that have their units indoors meaning I don't have to stand in the sun when needing to access my unit, cleaner and newer facilities and same or lower price than your advertised discounted price. You certainly earned the one star for helping me with that. As of this date you still haven't changed the pricing on your website.

This was surprisingly very easy to book a unit. Pay for it. And communication was TOP TIER!!…read more The space I chose makes me feel my belongings are safe,secured & air conditioned It's a very convenient location and easy to get in and out Thank you

Alex was extremely helpful and friendly. Best customer service I've had in a while! He alone made…read moremy experience a 10 out of 10!

Two years here, leaving unit bc we have made room at for all of our storage needs. Great…read moreexperience, no issues. I do wish that the cost did not go up every six months or whatever it was. I don't like that game. But it seems like that is the Arizona storage game so it's not unusual.

Friendly staff! Safe location, never had issues! I've had two units and both times have been greatread more

Very clean storage facility. My only complaint and it's very annoying is the lack of carts. Most of…read morethe storage is inside. They have hundreds of units but only have like 2-3 carts.. right now I'm currently at my unit with a truck load of stuff with only 1 other person here but there is no carts. Leaving me to making 50 small trips back and forth to my truck, and my unit is not conveniently located near an enterance. It's in the middle. Come on public storage... $100 bucks a month for a small unit and you can't buy a couple more carts!! Update: I've spoken to management about the carts and they have purchased more. The problem is people keep stealing them.

After more than four years as a customer, I cannot recommend this facility. A monthly rate that has…read morerisen from $162.90 to $361.80, combined with an unexplained December 2025 billing issue and the much lower rates advertised to new customers, has destroyed my confidence in the fairness and transparency of the pricing. I am filing a formal consumer complaint regarding the pattern and magnitude of rental increases imposed on my 10x10 air-conditioned storage unit at Public Storage, located at 1515 N. Greenfield Rd., Gilbert, Arizona 85234: I have maintained this unit for more than four years. My payment history demonstrates the following progression: $162.90 per month prior to May 2022. On May 4, 2022, the charge increased to $200.64, an increase of approximately 23.2%. The following month, the charge was reduced to $182.08, where it remained through January 2, 2023. Beginning February 2, 2023, the charge increased to $229.20, an increase of approximately 25.9% from the previous monthly amount. Beginning November 2, 2023, the charge increased again to $261.84, approximately 14.2%. Beginning November 2, 2024, the charge increased again to $308.76, approximately 17.9%. I have now been informed that beginning October 1, 2026, my monthly charge will increase yet again, this time to $361.80, another increase of approximately 17.2%. The result is that a storage unit for which I was paying $162.90 per month is now being priced at $361.80 per month. That represents an overall increase of approximately 122.1%. At the proposed rate, I will be paying $4,341.60 annually for a single 10x10 air-conditioned storage unit. I also identified a separate billing issue in December 2025 that requires explanation. My account history shows total charges of $617.52 during that month and total payments of $617.52. That amount is exactly twice my monthly rental rate at the time of $308.76. I am therefore requesting a complete accounting of the December 2025 activity, including an explanation of whether two separate $308.76 charges were assessed and, if so, the rental period or obligation to which each charge applied. If the same monthly rental obligation was charged twice, I request that the duplicate amount be refunded or credited immediately. I recognize that businesses may adjust their prices and that self-storage pricing may not be subject to traditional residential rent-control restrictions. My complaint, however, concerns the repeated and substantial nature of these increases and whether customers are adequately informed at the beginning of the relationship about the extent to which their rental rate may escalate after their belongings have been moved into the facility. This is particularly concerning because comparable 10x10 climate-controlled storage units in the Gilbert and Mesa market are currently being advertised at dramatically lower prices. Current advertised pricing suggests that comparable storage may be available for a fraction of the $361.80 monthly amount Public Storage now seeks to charge me. The disparity becomes even more concerning when promotional and new-customer rates are substantially lower than the amounts ultimately charged to established customers who have already incurred the considerable effort and expense of moving their belongings into a facility. This raises a serious consumer concern regarding the disparity between rates used to attract customers and rates ultimately charged to long-term customers who face substantial practical costs if they decide to leave. Moving the contents of a fully occupied storage unit containing household furniture and personal belongings is not comparable to simply canceling an ordinary monthly subscription. Relocation requires transportation, labor, time, and potentially professional movers. Once a customer's property is inside the facility, the customer therefore faces significant switching costs. Those switching costs increase the customer's vulnerability to repeated price increases. Each increase presents the customer with the choice of accepting another substantial increase or undertaking the cost, time, and physical effort of relocating an entire household's stored belongings. My concern is that repeated substantial increases can take advantage of precisely that circumstance. A customer evaluating a storage facility at the beginning of the relationship may reasonably focus on the advertised monthly rate. That customer may not appreciate that, after moving furniture and personal belongings into the facility, the monthly price can potentially increase repeatedly until it bears little resemblance to the original rate. In my case, the progression from $162.90 to $361.80 is not a minor adjustment for inflation or a single isolated increase. It represents an increase of approximately 122.1% over the course of my tenancy.

I started renting a storage unit in May. The managers and associates are so kind, friendly,…read morehelpful and professional. I shopped around at some big name competitors who they price gouge and have answering services. I picked this storage facility for the location, the employees and they cost to rent a cooled unit.

Very helpful ... fast always meets all needs . My rental…read morehere was very nice , service was very amazing.

I stored here for over a year. This place is very unethical and I would not recommend them for any…read morelong term storage whatsoever. Every few months they would raise their rates on you because of "market conditions". Well, if "market conditions" are causing you to drop your prices on new customers, why are these same "market conditions" increasing the storage fees for current customers. I'm no business major, but that sounds extra scammy to me.... If you need storage for more than the free month they offer, look somewhere else. Business practices are so bad that they have to offer people free storage to walk in the door, and then the world of no-notice rate increases exist. Plenty of other storage options in the area. Reviews of other Extra Space Storage on Southern Dr nearby got blasted in reviews for same business practices. I wonder if this is common with all Extra Space locations. Extra Space, extra BS price increases. That should be their company motto.

Very affordable, and clean. Easy to get into. Staff is always super friendly and helpful!read more

I rented a cargo van to move houses and it's been a dream! The employees I have encountered at this…read morelocation are always extremely personable, professional, knowledgeable and helpful. The facility is well stocked and in a great location. I'll utilize this in the future and recommend it to anyone and everyone who needs to haul something and doesn't want a hassle

We were skeptical at first because of all the bad reviews we'd seen for U-Haul, but this location…read morecompletely changed our minds! We had a last-minute need for a truck to pick up some furniture on a Wednesday and called around 10 am. I spoke with Jennifer, who was incredibly professional and helped us secure a reservation on the spot. When we arrived an hour later, she was just as pleasant in person! She walked us through all our options without any pushy upselling, making sure we understood the important details like mileage and refilling the gas tank to its original level. After a thorough pre-trip check, we were on our way. Returning the truck that evening was a total breeze; a gentleman directed us to park out front and that was it. We made sure to record the truck's condition and mileage for our own records, but we didn't even need it. We received a confirmation email with the final charges in less than an hour. If you want a smooth, honest rental experience, this is the place to go!

Oh my goodness! I feel terrible about this. As I thought I had reviewed this business. Now I find…read morethat I have not. My apologies to them and to you looking for a storage facility. I have had several storage units over the years at different places. Armored Self Storage, is the absolute best I have ever done business with. They always go out of their way to help you . The staff and the owner are such nice people. The facility is clean and they provide trolleys to take from your vehicle to your unit . Please make sure to return them inside. The Very best thing is, it is air-conditioned inside. It is actually nice and cool and they play nice music over the PA SYSTEM. The great thing about having air-conditioned storage, is that your items don't get ruined ,they don't get cooked in 120° heat . You can even rent a moving van from them . So you can bring your things to the storage unit if you need to. At one time I had rented 3 units at once. The more you have rented, the better rate they will give you. I rented from them for about seven years . I had payments taken from my card each month. It was hassle free. If you live in Tempe or the area ,and you need storage . I believe this is the best place you'll find .

I had stuff here from June 2018-Feb 2019 and every time I went there the place was clean and the…read moreservice was wonderful. All of the employees were friendly, helpful and polite. They went out of their way to offer help, sometimes before I even had to ask! The manager is who I saw most often and he remembered me by name and my unit number. He asked about the friends and roommates I had that had visited there with me asked how they were doing and stuff even if he had only seen them with me and never spoke to them directly! I was blown away by how personalized our interactions were and it made me feel a lot safer somehow. When we were first getting the unit he broke down the agreement into simple easy to understand terms, explained all the policies/fees in depth, and still got the whole process done and the keys in my hand in less than 15 minutes. The place is air conditioned and temperature controlled. There is a huge freight-sized elevator with covered/lightly padded walls to take you to each floor. They have free mattress dollies, carts and furniture dollies you can use for free, no questions asked, as long as you put them away. The building and every hallway was always always clean, no Trash, no dust, nothing just laying around. The bathroom is large but only one person can use it at a time. It was always clean and well stocked and never really had a bad smell. You can make your payments online, (with no extra fee!) which is a big plus to me since I would hate to have to drive down there every month to pay in person. We never saw any bugs, mice or, other vermin anywhere at all on the property. When I got my things unpacked, I double-checked and there were no bugs anywhere. Not even silverfish or crickets! There is a soda vending machine, a water fountain and they also sell bottled water if you forgot to bring a drink. My only complaint is that I wish they were open for more hours especially on weekends, at least until 9 like the majority of businesses in the valley, but I get it. They have a small staff. They are open 7 days a week which is awesome! We had one really bad day on move in and we were stuck there after closing and the manager was very understanding and courteous and worked with us, not against us. At every opportunity, any time something went wrong (throughout my entire 8ish month stay), he went out of his way to be flexible and patient and try to lighten the mood. I will happily come back to this Armored Storage any time I move and will recommend to everyone I know who's looking for a secure, temp controlled place with great customer service and reasonable prices.