We hired Soft Touch Moving in June 2025 to pack, move, and store our belongings in their…read more"climate-controlled" facility for four months while our new home was being built. About 4 hours into the re-delivery of our belongings by their crew, we discovered that much of our furniture and personal property which had already brought into our new home appeared to be covered in mold. The contamination affected our brand-new home and required professional remediation. As a result, we were displaced and forced to live in a hotel for 50 nights while the issue was addressed. The owner, John Craft, acknowledged to us that our belongings had gotten wet and remained on their moving trucks for a period of time during the hot and humid month of June. Despite assurances from the company's insurance carrier, we have received very little communication or resolution. More than seven months later, we still do not have our belongings and have had to retain legal counsel to pursue claims against both Soft Touch Moving and the insurance company. This experience has been incredibly disruptive to our lives. Based on our experience, we would strongly caution others before trusting this company with their belongings.

I had a great experience with Soft Touch on my move from Indiana to Tennessee. I had a walk-through…read morein advance to get an estimate. The total cost came out to the low end of my estimate which was great. All 3 movers were courteous and let me know of 1 minor nick they had caused. The movers were genuinely grateful for their tips and kept their truck relatively neat. I called a couple times before the move to ask questions, and the staff was willing to talk through logistics any time.

John Mitchell Moving is GREAT to work with: professional, friendly, and efficient. from the…read moreestimate to the booking to the move, their staff made me feel like they wanted and appreciated my business. Jordan, Brad, and Michael were an amazing team, making the move day fun and getting my house moved! I highly recommend this team!!

My experience this time was so terrible that I can't stress enough to go with a different company…read more Ann, the office manager was EXTREMELY rude and unprofessional. I have her voicemail and would attach it here if reviews permitted that. I was told that I would receive a phone call prior to the movers arriving. I waited this morning and didn't receive one. Then I called was informed that the movers were there waiting for 45 minutes and that I was responsible for paying for that time they waited because someone wrote my phone number incorrectly. When I called, Ann said "normal people" would be where they are supposed to be. They decided to have three movers and NEVER informed me. They moved the same stuff from my old house to the storage with 2 movers. Costing me $77 more per hour more than anticipated. I didn't authorize an additional mover. The owner came to my house last time to give me a quote and left his business card. I have misplaced it (while moving) and Ann refuses to give me his contact info.

My Movers moved me and my wife into our new house. They were careful and helpful, even when we…read morechanged our mind on placement of furniture they abided our wishes and took the extra time to rearrange how we asked, even though it was hot and I could tell they were tired. Great crew and they communicated with us every step of the way (they took a lot of steps!)

Great experience. Hired them to move office furniture from one site to another. Lewis, Scott, and…read moreJoe arrived on time, worked quickly but carefully, and they were all polite and professional.

this is a new business, it is clean, well organized, and spacious. they are…read more well trained, and very nice to have working with you to find your needs met.

I want to share feedback regarding our recent experience with Caring Traditions, Indy North and the…read more"Outreach Director", JM. We selected their service to help us with an on line auction to declutter my 91 year old mother in law's home as she transitioned into an Assisted Living facility. With regards to feedback, it is certainly mixed. The initial interactions with JM were positive. He described the services they provide and the fee structure. He met me at the home to see all the items that would be included in the auction. On short notice, we identified a date that his team came to the home, took pictures, catalogued all items, then set up the on line auction. The team leader was very well organized and efficient. The team was able to complete this entire process in a single day, then the auction went live. The auction went well and only a few items were not bid on. Caring Traditions also had a well organized pickup on Saturday, Sept 21, 2024. After the auction, there were several "miscommunications" that were quite frustrating for us. During my first phone conversation with JM, I asked what happens to the "leftover" items such as trash, documents to be shredded, and leftover furniture and household items. He told me that Caring Traditions would take care of all of these. What he did not say up front was that we would be charged for each of these services!! So over several weeks my wife and I disposed of lots of boxes of trash. We had 12 boxes of documents to be shredded. He said he would charge us $90 / hour for time to transport these to a shredding service plus charge us the shredding fees! We took these to a shredding facility. And there was a charge to take items to a donation facility. After several messages back and forth, we agreed to pay $200 to pick up a large china cabinet and donate it to a charity. I picked up another large item and donated it. The most upsetting issue for us was the accounting proceeds from the auction. In our initial phone conversation I asked JM about the fee structure for the on line auction. He said we'd pay $5,000 plus $300 marketing fees. Then we'd receive the first $5,000 proceeds from the auction (paying us back) then split 60% (to us) / 40% for any proceeds above $5,000. I have detailed notes from our phone conversation to support this. When the sale was over, he changed the accounting methodology and shortchanged us $967! These were funds that were intended to support a 91 year old woman in Assisted Living! I really think this is an integrity issue, not a simple misunderstanding! I do not intend to take legal action or BBB complaint, but want others to know this happened. We certainly will not use his services again!

I was trying to get moved while my family was out of town. It was super stressful as I'm still…read morepretty young and I was going to have to do everything myself. The process was seamless. I gave a phone call and after giving them a brief rundown they asked to do a walk through or get a better idea of what they were working with. After they showed up I had so much weight removed off my shoulders, especially since they were around my age. It made it a lot easier to talk to them and work with them, without it being awkward or me feeling unsafe! It was $450 since I just had a few items but they were larger!

Previous owners went out of business. New owners met me in person to apologize, explained his…read morenew concept for a successful, honest business. Truly genuine, old school young gentleman that we were impressed with. I would definitely give him 5 stars for reaching out and trying to right a wrong he had nothing to do with. Best of luck Sam.

Christian, Dylan, and Ryan were great! The moved everything super fast down 1.5 flights of stairs…read more(this was heavy items: beds, bed frames, dresser, tables, etc.) and moved everything into the new house into the new rooms. They were really careful moving all the items and covered everything when placing it in the truck. Very professional, quick, and helpful. I 100% recommend and plan on using Bulldogs Moving for future moves.

Caleb, Bryan and Matt were spectacular in our move. As a team they were efficient, kind and…read moreprofessional. They arrived and worked until the job was done. They cared for my home and each and every item they were moving. Bulldogs was great at helping us accommodate a last minute need for help with our move and I was blown away with their service! These young men were strong and had an amazing work ethic! Highly recommend their services!

no contracts available and THEY KEEP RAISING THE PRICE LIKE CRAZY - no notification, just BOOM - my…read morerent has doubled! :( only being able to access your storage during certain hours shouldn't be legal either...

We chose them to store our new camper there. Their gate was broken, which we were not aware of,…read moreand our 6 day old camper was stolen by someone that was able to just drive in and out of the facility. We have learned now that the gate has been broken for a couple of months. DO NOT USE THIS PLACE!! We are devastated and out who know how much money for our deductible and what insurance will pay for it.

I was honestly dreading this move. Cross country, three kids, way too much furniture!…read more But we always call Indy's A+ Moving when we have to move anything. They always come early and bring everything they need with them. They packed, loaded, moved fast and safely and kept it straight with me the whole time. My things arrived in perfect condition. Literally not anything was damaged at all! Hire them. I get peace of mind I didn't think was possible with Mel and his incredible team of guys every time we hire them! Thanks guys !

Don't do it.........please love your furniture. They take your money and run. They were 2.5 hours…read morelate and then we had to call them back several times. They don't deserve 1 star.