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Extra Space Storage

4.1 (44 reviews)
Closed 6:00 am - 10:00 pm

Services - Extra Space Storage

Self storage

Vehicle storage

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4 months ago

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Emily S.

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7 months ago

This location is conveniently located, and easy to navigate. Staff is available to assist, and friendly to boot!

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Emily S.

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2 years ago

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Emily S.

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2 years ago

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Emily S.

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3 years ago

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Emily S.

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2 years ago

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Emily S.

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2 years ago

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Emily S.

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3 years ago

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Emily S.

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3 years ago

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Emily S.

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4 years ago

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Emily S.

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2 years ago

Manager KIRK was awesome!!!! Switched storage units within the same area and Kirk was the best one to go to! Best service

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Emily S.

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4 years ago

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Emily S.

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3 years ago

Good management, and easy access to whole facility. Very cleanly aswelll for a storage facility and well maintained.

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Emily S.

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3 years ago

Nice, clean place. Kirk was very helpful as we cleaned out a storage unit donating to our charity.

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Emily S.

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4 years ago

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Emily S.

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3 years ago

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Emily S.

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5 years ago

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Emily S.

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6 years ago

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4 years ago

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Emily S.

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4 years ago

I only used this service for a short while but I had a good experience. Friendly staff and best price around you can't beat it.

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Emily S.

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5 years ago

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Emily S.

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6 years ago

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Emily S.

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7 years ago

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16 years ago

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8 years ago

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15 years ago

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7 years ago

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14 years ago

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10 years ago

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10 years ago

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11 years ago

Desiree was amazing. This was one of the best experiences ive had at almost any commercial setting! Highly recommended.

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10 years ago

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14 years ago

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11 years ago

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11 years ago

Been renting and I always get Good customer service,clean and great price I highly recommend renting at extra space east palo alto

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8 years ago

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11 years ago

The place is clean and very friendly staff I will always continue to use extra Space Storage in East Palo Alto the girls there are amazing

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11 years ago

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11 years ago

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10 years ago

Great service. Very efficient and a great staff. Jovita is awesome! The units are good size and the entire place looks secure.

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Ask the Community - Extra Space Storage

Review Highlights - Extra Space Storage

So I'm a dummy and I lost the key to the lock on my storage room, but luckily, Jovita is a master lock terminator.

Mentioned in 5 reviews

Read more highlights

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The UPS Store

The UPS Store

(56 reviews)

I visited this UPS Store location because I was in the area for an optometry appointment. I came in…read moreto drop off a package to be returned to Amazon. Upon entrance, the employee greeted me and helped me right away. I showed the return QR code sent to me in the email. It was quick and seamless. The employee finished the transaction and wished me a good day. The store is clean and friendly service. No complaints!

Unbelievably rude and completely lacking basic empathy. I went into this store to print and fax…read moreurgent documents. I am currently dealing with a major digital security compromise and a pending police report, meaning I cannot safely access email on my phone and needed to use their customer computer. The customer computer was down. Instead of offering an alternative workaround to help a customer in a crisis, the employee (male with a dark beard, glasses, face mask, and hat) was incredibly curt, rigid, and dismissive. He flat-out refused to help, stating, "This is a business," and even lied by saying he didn't know the address of a nearby sister store to avoid looking it up. I literally stood in front of him and called the Menlo Park UPS store. They immediately agreed to help me print my documents using alternative methods, despite having the exact same technical outage. When I told this employee that the other store was willing to assist, he just gave a lazy, "Sorry, I can't." Avoid this location. If you expect standard problem-solving or decent human customer service, go to the Menlo Park location instead. They actually care about helping people.

Ontrack Moving & Storage - Truck being loaded in San Francisco for an interstate relocation to Washington, secured and ready for the long haul.

Ontrack Moving & Storage

(814 reviews)

Great communication, flexible with last minute changing conditions, professional, friendly, and…read morehard-working, the entire Ontrack Team made the difficult task of moving as easy and smooth as it could have been. Carmina was wonderful in moving the process forward and Hugo, Jose and Jonathan were awesome in getting us out, over, and up on move day :)

We chose Ontrack after reading great reviews as to their navigation of the (sometimes harrowing)…read moreOakland Hills. What I encountered was end-to-end excellence, from customer service to their excellent moving team. I knew our move would be a large one, so I booked a 26' truck and five-person crew. As the day of the move approached, I had lots of last-minute worries and questions and Sam, in Customer Service, answered every one and generally calmed my nerves, assuring me my move team would assist if we needed last-minute help. On the day of the move, the team arrived right on time. The foreman, Guillermo, assessed our situation and calmly confirmed my suspicious that we'd need two trucks (this my error, not OnTrack's). Before I could panic, he had contacted his team and we arranged that ours be a two day move. Guillermo's team wrapped our furniture and had the truck loaded swiftly. At the new house, we had a few of our family help direct traffic. I'd labelled every box with a color-coded room label and the team got everything to the proper room. On day two, Sammy -- part of the original crew -- acted as lead and we repeated the process. Here, a number of items still needed a bit of packing and his team had everything done in record time and -- bless them - marked the boxes for the proper room destinations without prompting. As I now unpack, I'm finding everything in excellent condition and couldn't be more grateful. We'd heard stories about moving nightmares and wanted to share a happy ending. Guillermo and Sammy were AMAZING and their crews were very hard working. Tips: my sister had a table of bottled waters, bags of chips, and other snacks ready for the team when we arrived at the new house. The team appeared grateful for the sustenance. We also tipped each person individually, in cash.

My Dad's Moving - My clients furniture which was contractually was supposed to be removed, not dumped.

My Dad's Moving

(165 reviews)

Bad business, dishonest and reckless. Rick was hired to move furniture for my client who recently…read morehad a stroke. He sent his crew to the property and they left windows wide open when they left. They did not secure the property properly. It rained over the weekend and water came through and sat on the windowsill and wooden floor for a couple of days. There were three pieces of furniture that Rick promised, and was paid, to remove from the property and take to Goodwill. Instead, the furniture was dumped at the condo complexes dumpster. The items had glass shelves, and were pushed over and the glass broke everywhere. This posed a hazard to other people in the community not to mention it was illegal to dump these items on the side of the dumpster. I called Rick immediately and gave him an opportunity to remedy the situation. He promised that he would and I returned the next day and one of the pieces was still left behind. There's a sign posted right next to the dumpster that states "no furniture". I reached out to Rick again and no response. This was an AWFUL experience and I won't use them or recommend them again. Terrible!

BE AWARE! Aside from…read morestealing valuables and being dishonest, this company quoted us 3900 but charged over 5500 (more than a thousand-dollar difference)! This move was about an 8-hour day, and we were originally quoted 10-12 hrs. My wife and I hired Rick and his team to move us in January 2025. Not only did they leave several items in our backyard, one or more of the members of the team stole valuable graded trading cards worth thousands of dollars. After reaching out to Rick about the stolen cards, I felt mocked and disregarded. No one owned up to taking them. I ended up filing a police report & with the BBB, but reached a dead end and feel like I'm at a total loss. It's now been months and the cards are still not in my possession.

Extra Space Storage - selfstorage - Updated May 2026

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