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    Extra Space Storage

    4.0 (4 reviews)
    Closed 6:00 am - 10:00 pm
    Updated a few days ago

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    9 months ago

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    Emily S.

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    1 year ago

    They doubled my rent without an explanation. Don't store your stuff here. I'd go somewhere else.

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    2 years ago

    We are very happy with service that Victor Rivera Jr gives to us . Happy to have our staff on safe place

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    Emily S.

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    2 years ago

    great experience with Extra Space Storage. worked with Jonny to get a competitive rate-quick and easy. would highly recommend.

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    Edge Water Professional Movers

    Edge Water Professional Movers

    1.0
    (1 review)

    Bad experience. I hired 2 movers for a 1 bedroom apartment. One guy started off with saying we…read moredon't start working until you pay us for the first 2 hours. Ok. They started working and got to the couch and after trying through the front and back they told me they couldn't do it and had to leave it behind. What?? I told them it was tough to get it up but if they flipped it, it would work. They tried again hesitantly and again said they would not be moving the couch. I figured with this being a professional moving company they would figure it out to get the job done - I can't just leave a piece of furniture behind. I called the boss and he said he would send 2 different "more professional" movers later that afternoon to get it but he would charge full price. I negotiated to pay one hour and he said ok. We got to the new place to move the stuff in and when we got there the guy demanded two hours pay again otherwise "we cannot keep going." I paid and we got it finished. They never called to follow up on the 2 different movers coming back so I called and they said it would be full price. After I told the lady the boss said one hour she said she would call me back to confirm. SHE NEVER CALLED BACK. ***The next day my dad and 2 girlfriends got the couch out in about 30 minutes with a little patience. Will not be using them again.

    From the owner: Super SPECIAL Rate: $65.00 per hour 2 Movers and Truck We are fully licensed and insured Moving…read moreCompany Call now to get your free quote. 2 Movers & truck $195.00 first 2 hrs

    Safeguard Self Storage

    Safeguard Self Storage

    3.2
    (9 reviews)

    I am so glad I got a storage space to move things out of my house. Safeguard Self Storage is close…read moreto where I live and I am so glad that it all worked out. The facility is clean (which was very important to me) and secure. River and Mario at the facility are friendly and nice River signed me up quickly and I was able to move in within minutes. Both of them are helpful when you are at the facility during open hours. I like the control through the blue tooth app. The signal can get a little dicey but it has always worked. When you arrive you can pull into the indoor bay. There are carts to help move things around. Easy.

    They have raised the rate on my unit twice in just more than a year of having moved my stuff in --…read morenot minor increases either. And I'm not talking about from the promotional rate to the regular rate. From the regular rate, they've raised it twice, for a total of more than $50/month -- $600+ a year! Not only that, but their efforts to be more technology driven make dealing with them a pain. There is no on-premises staff to talk to at any time. You have to stand in an empty lobby and talk to someone remotely over a video call if you need help. They require you to use an app to gain access to anywhere in the building. The lobby, opening the garage door, the restroom, the elevator, etc. But the apps are unreliable and inconsistent. And there's two of them. We were supposed to start using the new one but it doesn't work (the old one still does?). I wish I never moved my stuff in here. I wouldn't recommend this storage unit to anyone.

    Windy City Movers

    Windy City Movers

    4.0
    (306 reviews)

    I cannot recommend Windy City Movers enough. Hands down the best decision I made for our move…read more I hired three movers and from the moment they arrived, they got straight to work. They wrapped up every single piece of furniture -- and I mean everything. My son's bean bag, his mattress, all of it was carefully wrapped and protected. They also disposed of our old couch and mattresses, which was such a bonus we didn't even have to think about. The whole crew was fast, efficient, and incredibly kind throughout the entire process. Loading went smoothly, and unloading was even faster. I was genuinely impressed by how well they managed their time without ever cutting corners. What really stood out to me was the attention to detail and respect for our home. I don't allow shoes inside the house, and without me having to say much, they laid down floor mats, wore booties the entire time, and even covered my brand new carpet with plastic wrap to protect it. That level of care and consideration meant everything to me. Once all the furniture was unloaded, they set everything up for us -- we didn't have to do that part ourselves, which was such a relief after a long moving day. From start to finish, Windy City Movers made the entire experience go by seamlessly. If you're on the fence about hiring movers, don't think twice. Call Windy City Movers. You won't regret it.

    Windy City Movers assisted with my local move within Chicago. Lou and Riccardo were incredibly…read morecommunicative and great to work with. I appreciated their customer service, and when I ended up having more bags and boxes than initially estimated, their price did not increase given it is an hourly rate. After collecting many quotes across Chicago, their price was one of the most reasonable. I would recommend.

    The Moving Crew

    The Moving Crew

    2.7
    (3 reviews)

    Great experience from start to finish. They did a phenominal job with packing the boxes. They even…read moreordered pizza for me!

    This review isn't so much about the men who picked up and delivered our items (they were great) but…read moreabout the management and owner of the company. We were moving from Illinois to South Carolina. We closed on the house on June 29th and notified Maria of this. Because we are moving so far, we asked them to give us a 4-5 day notice so we had time to get there, get hotel rooms along the way, in order to make sure we would be at the new house. We put down July 4th as our first available date. We heard nothing from the Moving Crew so we started calling asking for not a specific delivery date but for which week they were planning on coming so we could make arrangements on our part. Anything of value, such as jewelry and keepsakes, we moved ourselves but needed to rent a U Haul to get everything to SC which was another reason we needed a little advance notice. Despite numerous calls, Maria was unable to help. The Moving Crew had until July 16th to get our stuff to us per our contract. Finally, that week we headed down, secured hotel rooms on the way as well as a hotel to stay in at the new location. We kept being told that they had no information and Maria would call us back. She never did, despite several promises to do so on their end. On Tuesday, July 14th, we called again and were told that they were going to pack the truck on Wednesday and would call us to let us know if they would be here Thursday or Friday of that week. No one called as was the norm evidentally. On Wednesday, we reached out again and Maria said that the driver was suppose to have called us which of course he didn't. Because we were given the impression that Friday was the most liely delivery date, we had to extend our hotel stay one more day. At 5:30pm that same Wednesday, we received a call from the driver saying that they would be there in an hour! We rushed over there and the 2 men arrived at 6:30. We suggested that they unload the following morning but they wanted to do it that night which went well past midnight. I've heard of people moving out in the middle of the night but not moving in. The driver also told us that this was an unexpected trip for him as he was scheduled to make a delivery to Texas but was told to deliver our items instead. All of our boxes were marked as to what room to put them in, but as the time got later and later, boxed were just put anywhere. In addition, Moving Crew combined small boxes into large moving boxes of their own so items items were all mixed up. It took 5 days to find our silverware for example. Then, there were a few damaged items but 2 large ladders were missing. Again, we called Maria on Thursday, July 16th and informed her of the missing items, She said she would check with the driver and call us back. Well, it's been a week and we have heard nothing. We are working on filing an insurance claim with Safe Ship which I also do not recommend. I hate leaving negative reviews but we paid over $10,000 for this move but when you cannot have a call returned or dates narrowed down, I had no choice. Their customer service was terrible. I would have rated them one star but the men who picked up our items were very careful & efficient. I also didn't like that the head of the crew at pick-up, when we gave them a tip, asked us to put down a smaller amount on the document, I'm assuming for tax purposes. Maybe Maria thinks we only gave them $100 and that's why we couldn't get any assistance? I have no idea.

    Reliable Movers

    Reliable Movers

    5.0
    (8 reviews)

    Picture this, you decide to have your girlfriend move in with you but it's the day before the…read moreactual move and she hasn't booked movers yet. You are both in your mid 40s and neither of you are in any shape to move her whole apartment down three flights of stairs and back up three more. So you get off your overnight shift and start looking for movers. Two of the places you contact are booked, not surprising as it's the last days of July in Chicago. You happen across Reliable Movers and take the chance, sending them a project request. Lo and behold they have an opening the NEXT DAY due to a cancellation. They send you the hourly rate which is more than reasonable and immediately call them. Not only is the owner super nice on the phone but hilarious. In less than ten minutes we had an official quote, signed contract and deposit paid. The next morning you get a call before your start time of 9am stating the movers hit no traffic and are ready to start early. You head downstairs to move the cars which you blocked space for the truck because Rogers Park parking. The movers come upstairs and start wrapping up furniture and you head to the second location. When the truck pulls up again, you move your car again for the ease of the truck. The offload took less than an hour! All payments were taken quickly through Zelle. All stories aside, the movers and owner are amazing. They accommodated a late scheduled move and came in right at the quote price (minus the addtional charge for some boxes which I approved). If we ever move again, they are going to be my first call! Nice and early scheduled next time. :)

    I was desperate to get a few large items moved within an assisted living facility. I called these…read moreguys last minute. They came within 24 hours. They showed up early and worked quickly. A little pricey for such a small move, but they got the job done when I needed and came out on a Sunday. I would highly recommend.

    Extra Space Storage - selfstorage - Updated August 2026

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