Cancel

Open app

Search

Extra Space Storage

2.9 (132 reviews)
Closed 8:00 am - 7:00 pm
Updated a few days ago

Services - Extra Space Storage

Self storage

Vehicle storage

Extra Space Storage Photos

You might also consider

Recommended Reviews - Extra Space Storage

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Rachel C.

Broken elevator for months. Belongings covered in mold- baby items stored for 6 months while moving and setting up, getting ready for baby. No hand carts available when needed. Wanted time and money. Go elsewhere

After complaining about the poor signage. I suggested that they put  better instruction on the door. They never did.

See all

14 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Monica P.
461
15
0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

16 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

16 years ago

The reviewer below was late in her rent and was disgrunteled enough to bad mouth Alameda.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Business owner information

Photo of Viviana L.

Viviana L.

Helpful 3
Thanks 0
Love this 0
Oh no 0

10 years ago

rented here multiple times for short term storage. always helpful, easy and straight fwd. discounts help too! also, steve was great!

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 4 of 4

Ask the Community - Extra Space Storage

Review Highlights - Extra Space Storage

I have been an Extra Space Storage customer for 7 years and Ron always went above and beyond in Customer Service.

Mentioned in 9 reviews

Read more highlights

You might also consider

Boxes For Moving & Storage - Our recycled peanuts are compostable when you're done with them

Boxes For Moving & Storage

(66 reviews)

$

If I could give negative stars I would…read more I contacted this U-Haul location today because our refrigerator broke unexpectedly and I needed quick, basic guidance on which vehicle in their fleet would be suitable to move it. The employee who answered the phone demonstrated zero knowledge of the services or vehicles this business provides. Even more concerning, he abruptly hung up on me mid-conversation. When I attempted to call back to clarify or resolve the issue, my calls were repeatedly answered and immediately disconnected. This was not a dropped call--it was intentional. This level of unprofessionalism is unacceptable, especially for a business that people rely on during stressful, time-sensitive situations like unexpected appliance failures or moves. If you work for a company, you should at minimum understand what it offers and how to treat customers with basic respect. Hanging up on customers is not a mistake--it's a choice. Management should be aware that this location reflects poorly on the U-Haul brand. The lack of professionalism, accountability, and basic customer service here is astounding. I will not be returning, and I strongly caution others to think twice before relying on this location for anything time-sensitive or important.

Josh is friendly and highly knowledgeable about getting your package where it needs to go pronto!…read moreHe'll give you the best quote based on your needs and even pack your items professionally for a very reasonable price. And there are no long lines! In & out in a jiffy.

You Send Me - You Send Me

You Send Me

(133 reviews)

North Berkeley, Gourmet Ghetto

I have a mailbox there. Great service. Text or email notifies me when a package has arrived…read more Convenient so I've no need to be at home, or risk 'porch pirates' stealing package deliveries. Nice people working there. Good to chat with when I'm there to pick up mail.

We've had a mailbox here for 6 months and just renewed for another year. You Send Me is a really…read morefantastic small business for our community! They accept all kinds of packages from all mailers (USPS, UPS, FedEx) - an incredible boon if you're like me and are enrolled in one too many wine clubs! Finally adult signature is not an issue. All of the employees we've worked with have gone above and beyond too. Once we stopped in right after closing to see if a package was small enough to be in our mailbox. It wasn't and as I was whining that we'd have to come back for our package, one of the staff in the back said he'd grab it for us and brought it outside. He didn't need to do that, and we would have come back the next day! But it meant a lot to both of us that he heard us chatting and wanted to help us out, even as he was closing up. We also recently had to get a bunch of things notarized and once again You Send Me had us covered. We were able to get all four of our documents notarized at once quickly and efficiently, while making some pleasant conversation with the staff. Everyone who works there is such a gem. I'm glad we have this in our little north Berkeley enclave.

Extra Space Storage - selfstorage - Updated May 2026

Loading...
Loading...
Loading...