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    Express

    3.3 (42 reviews)
    Closed 10:00 am - 8:00 pm

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    John D.

    Location - Times Square, New York City This is a big store with a good selection, but nothing above a size large in anything. The employees were nice. The biggest Expesss store in the world and I left empty handed.

    Shahzeb T.

    Its a very big store as you would expect from a store on time square. Very clean and organized. The staff was smiling and helpful but my complaint from express is that in recent months they have increased their prices alot. It used to be a mid range price brand but I think those days are in the past

    Jason R.

    It's been years since I have been to Express. Back in the years of 2005-2010, I used to buy a lot of my work shirts here, but the quality of the shirts were bad, the collar would get destroyed after just a couple wears, and I decided to stop shopping with Express. They keep sending me coupons, and since I'm in the office again, for a couple days per week and sadly I put on a million pounds being home, I decided to see what pants they had. The store is three levels, but the store was mostly empty. Much to my surprise, this seems to be the only store left in the city. I made my way upstairs to third floor, which is for mens clothing. I found an employee because I wanted to see a specific pair of pants but it didn't seem like she understand me, initially. We worked through the kinks and brought me to what I asked for. They looked awful, in person, so I decided to look for something different. The majority of their pants are grossly overpriced or didn't have a great color scheme. I ultimately found two pair of pairs, one of those aforementioned grossly over-priced ones and another that was on sale for $50. Unfortunately, I was informed I couldn't use the coupon because one of the pants one of the pants were on sale. I just decided to quickly look for another pair of pants that were on sale instead of paying !140 for a low quality pair of pants. Ultimately, I did get two pair of pants, neither of the ones I originally came for. Overall, I think this place will eventually close down because the store was empty, not many staffers either, their price points are way too high, and they don't have a quality product. I know my review comes off really negative but one positive was the two staff members I did deal with were friendly and helpful.

    Alexandra M.

    This store has so many beautiful selection. I love how big the department store is . The service is really good and I always find the clothes here to be at great value

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    Fox E.

    XXXXXXXXXXXXXXXXXXXXXXXXXX Now that's what I call an X Press. Expensive trendy brand name clothes right in the heart of Times Square which is morphing into a sort of really shiny glamorous Disney shopping mall. They have some pretty good stuff and the girl that helped me with super nice so I can't give them less than three despite their obnoxious prices.

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    2 months ago

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    4 years ago

    Great service and fantastic clothes especially the summer out wear ,it's a plus you must check it out

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    4 years ago

    Kimberly provided excellent customer service at the register. The jewelry products were much better than I had expected and at a fair price.

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    9 years ago

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    4 years ago

    We are at the busiest square in the world and. Check out takes forever with only 2 people at the checkout counters.

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    7 years ago

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    9 years ago

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    8 years ago

    Really wonderful customer service. Thanks to the whole team for helping me multiple times!!

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    9 years ago

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    11 years ago

    Dissapointed with the extremely misleading wording of their "buy one, get one" sales. Won't be going back to an express any time soon.

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    Page 1 of 2

    Ask the Community - Express

    Review Highlights - Express

    All the employees from greeter, associates and management were pleasant, friendly, engaging and super helpful!

    Mentioned in 2 reviews

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    Nordstrom Men's Store NYC

    Nordstrom Men's Store NYC

    (71 reviews)

    $$$

    Midtown West

    It's a tale of two Nordstroms... the Men's store, which has poor service, and the Flagship store…read moreacross the street, which has excellent service. I'm not sure I can remember a time when I've gone to the Men's store and had an overall positive experience...and I've been there maybe twenty times(!)? Perhaps once when all I was getting was a smoothie. Throughout the store the employees seem much more interested in talking to each other than customers; to the point that you have to interrupt to get their attention. Other times you'll feel like you're asking for a pony, BMW, and private beach house when you ask for directions. I've gotten side eyes and eye rolls there. Pushy salespeople are the other side of things. A lot of "do you have this in stock?" responded to with "no, I'm pretty sure we don't". Then you look at your app and it's indeed there, the salesperson didn't feel like finding it for you in the back. Aloof, disinterested, and just overall unhelpful. At first I thought it was just shoes (which is bad) but it seems the whole store needs the manager to actually manage. Because when you go across the street you suddenly don't feel bad for wanting to buy an expensive item from an associate. On the first floor where there is jewelry, body care, and fragrances, the people could not be more lovely. It's a little community happening and the customers are included. The shoe area is great, and designer upstairs, while hit or miss, is at least hit most of the time, rather than the other way around across the street. I stopped shopping at the Men's Store when I'm in NYC. I'll just order on the app and pick up and if something doesn't fit return it on the spot. If I'm spending $$$ on nice stuff, I want the service to fit the cost and at the very minimum, be helpful!

    I had an exceptionally positive and inclusive experience with Jazmin S at the Nordstrom Men's store…read moreon West 57th street. I was looking to purchase a present for my boyfriend. Specifically was looking for recommendations for a beard/mustache product - however I needed some guidance picking a product out. In the past I made the mistake of picking a product my brothers used and realized not all products are designed for all skin and hair types. I explained to Jazmin my prior mistake purchasing products and that my partner is half black and showed a picture to illustrate his facial hair type - so I was looking for a product designed for his skin and hair type. Jazmin could not have been more helpful and showed me two different facial hair grooming kits to choose from - and explained the price difference between purchasing the individual products vs. products as a kit. She was both knowledgeable and transparent. Also, she paid attention to details while not making me feel rushed at all. She noticed when I walked by the YSL colognes that I wanted to purchase a YSL cologne for my BF but he loved certain scents of the brand and strongly disliked other scents and I did not recall which one was which. So I commented in passing "I'll have to bring him back in person to get the cologne". While I was checking out Jazmin dropped some YSL cologne samples in the bag and my BF ended up really liking one scent- so now I know which cologne to purchase! Jazmin did me a great job with the facial kit recommendation, my bf LOVED the kit we chose and his bandmates were a bit envious- one said "my girlfriend doesn't buy me stuff like this after my performances!" You did me a solid!!

    Macy's

    Macy's

    (2k reviews)

    $$$

    Midtown West

    This was my first visit to this location where I saw specific Customer Service people stationed…read morethroughout the store. Ms Corita was beyond kind and knowledgeable about the entire store. She walked my friends and me through several sections of the store to ensure that we found exactly what we were looking for. Ms Corita was personable and funny. But Mr Richard at the Customer Service Desk was beyond rule and unprofessional. We were shocked and a little bit of shopping excited dimmed after our encounter with him. He should not represent Macy's while interacting with customers. We were not deterred. Unfortunately we spent tons of time and money on three floors. We'll be back and we'll search for Ms Corita because she was outstanding! #HappyShopping

    22 March 2026 New York, NY…read moreSunny 50°F As a thoroughbred New Yorker, Macy's Herald Square is the only barely existing quintessential Iconic New York "department store" It is literally the "World's Largest Store" - as is emblazoned on the marquée above their Broadway & 34th Street corner entrance. Many department stores have sadly faded away over the years. Think, B. Altman & Co, Barneys, Henri Bendels, Lord & Taylor, Bonwit Teller, I miss them all like old friends who passed. However, we still have Macy's! - with its annual Thanksgiving Day Parade aired on NBC, plus don't forget Macy's lush Fresh Flower Show display in April/May, and the ultimate 4th of July Fireworks on the Hudson River or East River by the Grucci family over 100 years, now by Jesse Collins Entertainment of the Superbowl halftime shows. There will always be Macy's. Make Macy's your destination even if it's just for the nostalgia. They still have those chunky wooden escalators on the upper floors built in the 1920s by Otis Elevator Company. An Iconic Five stars **Thanks to fellow Yelper, Fawn for the trip down memory lane!**

    UNIQLO - Uniqlo x MoMa collab

    UNIQLO

    (454 reviews)

    $$

    Midtown West

    If you come to this UNIQLO location and haven't visited others, you are getting straight up…read morespoiled! I typically go when Im in Honolulu as we don't have UNIQLO where we live so I always make it a point to stop here when in NYC. The store is gorgeous and huge, three stories including a coffee shop on site! The last time I was here was in the dead of winter so I bought a few pieces from their thermal line which kept me warm all weekend long! Walk around the store, look for sales and special pieces. Become a member, download the app and you get discounts! Surprisingly friendly staff that's helpful, was not expecting that in the heart of NYC.

    This 5th Ave location is known as the flagship store in NYC. Additionally, it's the largest Uniqlo…read morestore in the entire US and considered as one of the largest in the world. Has three floors in total in which each floor caters to different categories like heattech + men's + women's + children apparel + graphic tees. There's even a Uniqlo coffee shop on the 2nd floor. A large fake Christmas tree is placed in the center when first walking inside through the entrance. Then, a huge red escalator of heading up and down to each floor is behind the tree. Additionally. everything's either being neatly organized or stacked on most of the shelves and inside drawers except for a couple of areas here and there. The price range is reasonable for most apparel items besides the thick puffer jackets + sweaters + graphic tees. Even though there seem to be signs for the fitting room and cashiers/self-checkout, it's still pretty confusing to walk around and find stuff imo because of how large the Uniqlo space is. I have to flag down and ask different staff about the whereabouts of cashiers as I'm paying with cash. There's a bit of a line for those paying by cash despite several 5-6 cashiers being present while no line at all for self-checkout (card only). No line for the fitting room though. Generally, staff is shown as helpful + amiable + patient in a professional manner towards customers. My favorite section is probably by the heattech area. There're 3 various heattech types of warmth for both adults and children. Of course you can wear whichever layer as you please at the end of the day. All the desired temperatures are simply suitable for preferred reference anyway. The Original (Mild Weather) - 5°C to 20°C or 41°F to 68°F Extra Warmth (Colder Days) - -5°C to 15°C or 23°F to 59°F Ultra Warm (Extreme Cold) - -20°C to 10°C or -4°F to 50°F I think The Original layer of heattech is already pretty warm for the 30s-40s temperature here in NYC. The fabric is the thinnest in material. Very comfy to wear without being too stuffy on the inside. I bought two long sleeved heattech pieces today ($19.90 each). They also come in different colors and styles that might be suited to the personal taste of each and every customer. I'm not sure if they have a restroom for the public, will have to search for it next time...

    Express - menscloth - Updated May 2026

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